Knowledge Ecology and Comms for the Knowledge Hub

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Knowledge Ecology and Comms for the Knowledge Hub

  1. 1. Knowledge Ecology Local by Social and communications for the Knowledge Hub Knowledge Hub Advisory Group, Dec 2010 Ingrid Koehler, LG Improvement and DevelopmentWednesday, 15 December 2010
  2. 2. Knowledge Ecology • Culture change element of the Knowledge Hub • Leveraging a change in technology to a change in behaviour • Using the Knowledge Hub and Social Media and open data in generalWednesday, 15 December 2010
  3. 3. A more social experience App StoreWednesday, 15 December 2010
  4. 4. A more inclusive experienceWednesday, 15 December 2010
  5. 5. More permeable knowledge “Localpedia” concept community of practice networks on the web established information sources community new of practice information sourcesWednesday, 15 December 2010
  6. 6. Social media as catalyst • rewarding sharing • making knowledge more visible • allowing anyone to be a thought leader DSC_0440 by NikitaGubanov on FlickrWednesday, 15 December 2010
  7. 7. Social media as infrastructure • Lowering the cost of networking • Making knowledge more shareable • Making knowledge more findable • Moving toward collaborative knowledgeWednesday, 15 December 2010
  8. 8. Open data as a catalyst •Openness not just for citizens •New approaches to benchmarking 1-11-10! by break things on FlickrWednesday, 15 December 2010
  9. 9. Challenges/opportunities • Time of significant upheaval –30% 60% staff cuts –significant reorganisation - “merging” several organisations with different cultures –but need for more efficient knowledge transfer more key than ever #230 You know youre not living in the city anymore when . . . by Mr Happy on FlickrWednesday, 15 December 2010
  10. 10. Inside the organisation • Changing policy • Supporting skills • using new tools - Yammer, Twitter, blogging il bucco nero by Paolo Margari on FlickrWednesday, 15 December 2010
  11. 11. Outside the organisation • Supporting change • Using ‘traditional’ methods to support better use of social media • Developing training? Looking into the future by KaroliK on FlickrWednesday, 15 December 2010
  12. 12. Supporting ‘traditional’ methods of sharing www.localbysocial.net http://socialmedia.21st.cc/ Commissioning new piece to celebrate collaboration and innovationWednesday, 15 December 2010
  13. 13. Local by social Online conference Regional roadshows Community supportWednesday, 15 December 2010
  14. 14. Local by social online • 1100 people • 190+ councils • 27,000 page views • 1123 contributions Tron and PacMan easter egg on by MAQ on FlickrWednesday, 15 December 2010
  15. 15. Learning assets Chalk smiley face macro by Stevendepolo on Flickr • Report of the conference localbysocial.net • Basis of wiki ‘public knowledge’Wednesday, 15 December 2010
  16. 16. Key themes 10/365 (you hold the key) by jasleen kaur on FlickrWednesday, 15 December 2010
  17. 17. Networked governance Branching Morphogenisis/ Jenny E Sabin by Ars Electronica on FlickrWednesday, 15 December 2010
  18. 18. redefining the hard to reach margot the light by shoothead on FlickrWednesday, 15 December 2010
  19. 19. A lever for change Striped skunk at London Zoo by Baby Dinosaur on FlickrWednesday, 15 December 2010
  20. 20. new models of delivery Open 25 hours by Maura Johnson on FlickrWednesday, 15 December 2010
  21. 21. looking at the numbers Numbers by KrissyHo on FlickrWednesday, 15 December 2010
  22. 22. Communications campaigns • events • think pieces • using social media effectively • demonstrably modelling behaviour • engaging use in the Knowledge HubWednesday, 15 December 2010
  23. 23. Riding the wave Riding the perfect wave by San Diego Shooter on FlickrWednesday, 15 December 2010
  24. 24. Celebrating the successes Sky full of sparkles by Lisi~ on FlickrWednesday, 15 December 2010
  25. 25. What else can we do? • How can we help people change knowledge sharing behaviour? • How can we engage champions more effectively? • How can we communicate more widely and deeply? • How can we leverage tech to accelerate the pace of change?Wednesday, 15 December 2010
  26. 26. Finding me • www.twitter.com/ingridk • www.slideshare.net/ingrid_k • www.ideapolicy.wordpress.com • www.local.gov.uk/knowledgehub • http://bit.ly/KHubCoP • www.ingridkoehler.comWednesday, 15 December 2010

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