Teen Library Behavior

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for NEFLIN, November 18, 2010

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Teen Library Behavior

  1. 1. Presented by Beth Gallaway Beasts in the Fair Garden: Cultivating Teens as Lifelong Library Users NEFLIN Webinar November 2010 Teen Library Behavior 101, or:
  2. 2. Resources:
  3. 3. Do you have ephebiphobia?
  4. 4. Disruptive Library Behaviors
  5. 5. Dangerous Library Behaviors
  6. 6. Differentiate Between the 2 Ds
  7. 7. Why Do Teens Act That Way?
  8. 8. Teen Behavior Influences
  9. 9. Frontal Lobe
  10. 10. Myelin Sheath
  11. 11. Dopamine
  12. 12. Serotonin
  13. 13. Melatonin
  14. 14. On Rules
  15. 15. Set Boundaries
  16. 16. “John, it’s too noisy over here, and some people are trying to study. If the disruptive behavior continues, you will be asked to leave. Example You can choose to lower the volume level and stay, or you can choose to leave.
  17. 17. “Mary, your computer time is up, we have someone waiting. If you continue to violate the time limit, your computer privileges will be suspended. Example You can choose to log off now and get more time tomorrow, or lose computer access for 2 days.
  18. 18. “Librarians do not kick teens out of the library. Teens get themselves kicked out of the library, because of their behavior.” ~ Nick Buron, NYPL Reminder!
  19. 19. Correcting Behavior * follow your instincts
  20. 20. Follow Through
  21. 21. Create Raving Fans
  22. 22. Cultivate Relationships
  23. 23. Meaningful Participation
  24. 24. Be an Excellent Librarian!
  25. 25. Excellent Customer Service
  26. 26. CS Tip: Give ‘em the Pickle!
  27. 27. Excellent Reference
  28. 28. The Reference Interview
  29. 29. RI Tip: Smile like you mean it! Thibault, Pascal; Pierre Gosselin, Marie-Lise Brunel and Ursula Hess. “Children’s and adolescents’ perception of the authenticity of smiles.” Journal of Experimental Child Psychology. Volume 102, Issue 3, March 2009, pages 360-367
  30. 30. Excellent Reader’s Advisory
  31. 31. RA Tip: Incorporate Media
  32. 32. A Room of Their Own
  33. 33. The Search Institute’s Developmental Assets http://www.search-institute.org/ developmental-assets/lists
  34. 34. Reminders for Librarians
  35. 35. Homework Assignment: Moment of Truth
  36. 36. Thank You!
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