Get Your Game On: Gaming @ the Library Presented for Widening Circles by Beth Gallaway September 2008

Contact Info! Contact Info: Beth Gallaway [email_address] 603.247.3196 http://informationgoddess.info Slides: Slideshare http://www.slideshare.net/informationgoddess29 Links: http://www.delicious.com/informationgoddess29

Contact Info:

Beth Gallaway

[email_address]

603.247.3196

http://informationgoddess.info

Slides: Slideshare http://www.slideshare.net/informationgoddess29

Links: http://www.delicious.com/informationgoddess29

Workshop Overview Defining games Benefits of games… at the library! Creating a gaming experience: Ways to serve gamers Collecting games Game programs Let’s play some games TONIGHT!

Defining games

Benefits of games… at the library!

Creating a gaming experience:

Ways to serve gamers

Collecting games

Game programs

Let’s play some games TONIGHT!

What is a Game? GAME: activity engaged in for diversion or amusement; synonym: see FUN VIDEOGAME: an electronic game played by means of images on a video screen and often emphasizing fast action Merriam-Webster Online. http://www.m-w.com

GAME: activity engaged in for diversion or amusement; synonym: see FUN

VIDEOGAME: an electronic game played by means of images on a video screen and often emphasizing fast action

Game design slides courtesy of Chris Castaldi http://www.echoshard.com

Goals What the Player wants to achieve Main goals Winning! Sub-Goals Shiny things Goals Fit the GAME Game design slides courtesy of Chris Castaldi http://www.echoshard.com

What the Player wants to achieve

Main goals

Winning!

Sub-Goals

Shiny things

Goals Fit the GAME

Obstacles Impeding the player’s progress Impeding the player’s path Feeling of Accomplishment Challenging the player Game design slides courtesy of Chris Castaldi http://www.echoshard.com

Impeding the player’s progress

Impeding the player’s path

Feeling of Accomplishment

Challenging the player

Tools Tools are what the player use to get to its goal A Sword A Spell A Jump Players need to use them properly Game design slides courtesy of Chris Castaldi http://www.echoshard.com

Tools are what the player use to get to its goal

A Sword

A Spell

A Jump

Players need to use them properly

Second Chances The Player’s ability to fail and try again Only once Chance in reality Try again Extra Lives Health Bar Quest for perfection Game design slides courtesy of Chris Castaldi http://www.echoshard.com

The Player’s ability to fail and try again

Only once Chance in reality

Try again

Extra Lives

Health Bar

Quest for perfection

Learning Player’s Skill and Mastery of the tools they use. Player learns the rules of the game and how to rise above them. Spikes = Death Fire Creatures are immune to fire. Increasing Difficulty Levels become harder and more complicated. Game design slides courtesy of Chris Castaldi http://www.echoshard.com

Player’s Skill and Mastery of the tools they use.

Player learns the rules of the game and how to rise above them.

Spikes = Death

Fire Creatures are immune to fire.

Increasing Difficulty

Levels become harder and more complicated.

Game Playing Components Console/Playing Device PC, Xbox, Playstation, Nintendo Screen or Monitor Controller mouse, joystick, keyboard, peripheral device Power Source Game CD-Rom, cartridge, digital

Console/Playing Device

PC, Xbox, Playstation, Nintendo

Screen or Monitor

Controller

mouse, joystick, keyboard, peripheral device

Power Source

Game

CD-Rom, cartridge, digital

Game Play Devices Consoles XBox Playstation Nintendo Handhelds PSP DS PC

Consoles

XBox

Playstation

Nintendo

Handhelds

PSP

DS

PC

Console Units Sold VG Charts. http://www.vgchartz.com /

Game Components Console/Playing Device PC, Xbox, Playstation, Nintendo Screen or Monitor Controller mouse, joystick, keyboard, peripheral device Power Source Game CD-Rom, cartridge, digital

Console/Playing Device

PC, Xbox, Playstation, Nintendo

Screen or Monitor

Controller

mouse, joystick, keyboard, peripheral device

Power Source

Game

CD-Rom, cartridge, digital

Game Screens Monitor Television Projector/Screen

Monitor

Television

Projector/Screen

RCA Cable Inputs

RCA Cable Converters

Game Components Console/Playing Device PC, Xbox, Playstation, Nintendo Screen or Monitor Controller mouse, joystick, keyboard, peripheral device Power Source Game CD-Rom, cartridge, digital

Console/Playing Device

PC, Xbox, Playstation, Nintendo

Screen or Monitor

Controller

mouse, joystick, keyboard, peripheral device

Power Source

Game

CD-Rom, cartridge, digital

Game Controllers Keyboard Mouse Mat Guitar Steering Wheel Drum Joystick Camera Controllers

Keyboard

Mouse

Mat

Guitar

Steering Wheel

Drum

Joystick

Camera

Controllers

Plug ‘n’ Play Plugs into your TV Play begins immediately

Plugs into your TV

Play begins immediately

Handhelds VG Charts. http://www.vgchartz.com/ .

Mobile Gaming Devices Mobile gaming is expected to quadruple to 11.2 billion by 2010

For Discussion: What Are Some Benefits of Games?

Does This Sound Like Any Gamers You Know? Social Competitive Wired Self-aware Always On Heroic Multi-taskers Global Collaborative Risk Takers Beck, John and Mitchell Wade. Got Game: How the Gamer Generation is Reshaping Business Forever . Harvard Business School Press, 2004.

Social

Competitive

Wired

Self-aware

Always On

Heroic

Multi-taskers

Global

Collaborative

Risk Takers

Learning Principles* Risk –tasking in a “safe” environment Rewards practice Use of affinity groups Probing cycles Situated meaning Self-knowledge Identity formation *Gee, James Paul. What Video Games Have to Teach Us About Learning and Literacy . Palgrave McMillan, 2003

Risk –tasking in a “safe” environment

Rewards practice

Use of affinity groups

Probing cycles

Situated meaning

Self-knowledge

Identity formation

Why Games at the Library? Games provide opportunity for library as third place Games are just like books, they are just another new format Games are the medium of choice for the millennial generation Games meet developmental needs/build developmental assets of teens Games are literary Games reinforce new literacies Other???

Games provide opportunity for library as third place

Games are just like books, they are just another new format

Games are the medium of choice for the millennial generation

Games meet developmental needs/build developmental assets of teens

Games are literary

Games reinforce new literacies

Other???

Third Place

Third (Mc)Place

GAMES ARE LIKE BOOKS... THEY ARE JUST A NEW FORMAT

GAMING IS THE MEDIUM OF CHOICE FOR THE MILLENNIAL GENERATION A. 1968-1982 B. 1975-1990 C. 1982-2000 D. 1996-PRESENT

Gaming is the medium of choice for the millennial generation

Developmental Needs of Young Adolescents Positive social interaction with adults & peers Structure and clear limits Physical activity Creative expression Competence and achievement Meaningful participation in families, school, communities Opportunities for self-definition NMSA. NMSA Research Summaries. Young Adolescents Developmental Needs (1996) http://www.nmsa.org/Research/ResearchSummaries/Summary5/tabid/257/Default.aspx

Positive social interaction with adults & peers

Structure and clear limits

Physical activity

Creative expression

Competence and achievement

Meaningful participation in families, school, communities

Opportunities for self-definition

Developmental Assets Support Empowerment Boundaries & Expectations Constructive Use of Time Commitment to Learning Positive Values Social Competencies Positive Identity The Search Institute. http://www.search-institute.org

Support

Empowerment

Boundaries & Expectations

Constructive Use of Time

Commitment to Learning

Positive Values

Social Competencies

Positive Identity

What Developmental Needs or Assets Are Being Met?

Gaming = literacy Environmental print Signage Labels Maps Reading about the game Instructions Walkthroughs Writing about the game Forums Websites Chat: “ WTS, Mageweave cloth, 15g”

Environmental print

Signage

Labels

Maps

Reading about the game

Instructions

Walkthroughs

Writing about the game

Forums

Websites

Chat:

“ WTS, Mageweave cloth, 15g”

“ Leet” & 4 // 3 I2 5 G A M E R S

Gaming Reinforces New Literacies Exposing knowledge Employing information Expressing ideas compellingly Ethics on the Internet Armstrong Sara, and David Warlick. ”The New Literacies.” Scholastic Administrator. Sep15, 2004. http://www.techlearning.com/story/showArticle.php?articleID=47102021 . June 12, 2008.

Exposing knowledge

Employing information

Expressing ideas compellingly

Ethics on the Internet

1. Exposing Knowledge Find information Understand and explain found information regardless of its format Evaluate information Organize information

Find information

Understand and explain found information regardless of its format

Evaluate information

Organize information

Runescape

Ways Games Expose Knowledge

2. Employing Information Computation Measurement Analysis Application

Computation

Measurement

Analysis

Application

Estimating Basic arithmetic Averages Statistics Lemonade Stand

Estimating

Basic arithmetic

Averages

Statistics

EXERCISE # 3: Try Set Game http://www.setgame.com

3. Expressing Ideas Compellingly Mechanics matter Creativity & efficiency highly rated Text, images, audio, and video are used to express ideas in many digital formats

Mechanics matter

Creativity & efficiency highly rated

Text, images, audio, and video are used to express ideas in many digital formats

Ways Gamers Express Ideas Compellingly Fan Fiction Machinima Web Comics Fan Forums Clan Websites

Fan Fiction

Machinima

Web Comics

Fan Forums

Clan Websites

FanFiction

Warcraft Tutorial

Ethics on the Internet Modding – recreating game content FanFic – writing stories about characters created/owner by someone else Machina – films/videos created through recording video game play

Modding – recreating game content

FanFic – writing stories about characters created/owner by someone else

Machina – films/videos created through recording video game play

For Discussion: What Are Some Negatives of Games?

Gaming by the Numbers

1. What is the average age of the gamer?* *Entertainment Software Association. “Industry Facts. http://www.theesa.com/facts. Accessed June 12, 2008. 35

2. What % of teens report playing games online?* *Pew Internet & American Life Project. Teens, Games and Civics, September 2008. http://pewinternet.org/PPF/r/263/report_display.asp . Accessed September 24, 2008. 97%

3. What % of people over age 50 play games?* *Entertainment Software Association. “Industry Facts. http://www.theesa.com/facts. Accessed June 12, 2008. 26%

4. What % of gamers are female?* *Entertainment Software Association. “Industry Facts. http://www.theesa.com/facts. Accessed June 12, 2008. 40%

5. What % of gamers read on a regular basis? *Entertainment Software Association. “Industry Facts. http://www.theesa.com/facts. Accessed June 12, 2008. 32 % 93%

6. How many billions of dollars did the computer and game sales gross in the US in 2007?* $9.5 billion *Entertainment Software Association. “Industry Facts. http://www.theesa.com/facts. Accessed June 12, 2008.

7. What % of games sold in 2007 were rated M for Mature?* *Entertainment Software Association. “Industry Facts. http://www.theesa.com/facts/. Accessed June 12, 2008. 15%

Have you ever played a game rated M for Mature?

8. What % of public libraries allow patrons to play computer games?* 82% *Nicholson, Scott. (2007). The Role of Gaming in Libraries: Taking the Pulse. July 2007. http://boardgameswithscott.com/pulse2007.pdf . Accessed June 12, 2008.

9. What % of public libraries host videogame programs?* 13% *Nicholson, Scott. (2007). The Role of Gaming in Libraries: Taking the Pulse. July 2007. http://boardgameswithscott.com/pulse2007.pdf . Accessed June 12, 2008.

10. What % of public libraries circulate videogames?* 30% *Nicholson, Scott. (2007). The Role of Gaming in Libraries: Taking the Pulse. July 2007. http://boardgameswithscott.com/pulse2007.pdf . Accessed June 12, 2008.

Ways to Serve Gamers Use games to do readers advisory ! Be a strategy guide! Embrace your inner technogeek Be flexible … embrace change! Immerse yourself in pop culture … especially video game culture! Try some games!

Use games to do readers advisory !

Be a strategy guide!

Embrace your inner technogeek

Be flexible … embrace change!

Immerse yourself in pop culture … especially video game culture!

Try some games!

1. Reader’s Advisory to Gamers INSTEAD OF: What authors do you like to read? What are the last 3 books you read and enjoyed? What did you like about them? ASK: What movies do you like? What TV shows do you watch? What games do you play?

INSTEAD OF:

What authors do you like to read?

What are the last 3 books you read and enjoyed?

What did you like about them?

ASK:

What movies do you like?

What TV shows do you watch?

What games do you play?

If You Like City of Heroes

Exercise #5: Reader’s Advisory to Gamers Break into groups and discuss characteristics of each genre Add a few titles and authors to recommend to a gamer Objectives: seek similarities in games and books approach a traditional library skill or service from a new angle

Break into groups and discuss characteristics of each genre

Add a few titles and authors to recommend to a gamer

Objectives:

seek similarities in games and books

approach a traditional library skill or service from a new angle

Roleplaying (RPG) Games Games: Everquest Runescape World of Warcraft Dark Age of Camelot Ultima Characteristics Epic fantasy setting Good vs. evil theme Suggest?

Games:

Everquest

Runescape

World of Warcraft

Dark Age of Camelot

Ultima

Characteristics

Epic fantasy setting

Good vs. evil theme

Suggest?

Historical Sim Games Games: Civilization Caesar Age of Empires Oregon Trail America’s Army Characteristics Simulation elements Historical setting Alternative history possibility Suggest?

Games:

Civilization

Caesar

Age of Empires

Oregon Trail

America’s Army

Characteristics

Simulation elements

Historical setting

Alternative history possibility

Suggest?

Sports Games Games: Madden Football NBA Street Need for Speed Tiger Woods Golf Characteristics Sports theme Competition Suggest?

Games:

Madden Football

NBA Street

Need for Speed

Tiger Woods

Golf

Characteristics

Sports theme

Competition

Suggest?

Strategy & Puzzle Games Games: Myst Tetris Bejeweled Where in the World is Carmen San Diego? Characteristics: Problem to solve Logic, math, reasoning Suggest?

Games:

Myst

Tetris

Bejeweled

Where in the World is Carmen San Diego?

Characteristics:

Problem to solve

Logic, math, reasoning

Suggest?

First Person Shooters (FPS) Games: Doom Quake Halo Characteristics Warfare Strategy Violent Suggest?

Games:

Doom

Quake

Halo

Characteristics

Warfare

Strategy

Violent

Suggest?

Simulations Games: The Sims The Urbz Characteristics: Character driven Suggest?

Games:

The Sims

The Urbz

Characteristics:

Character driven

Suggest?

Japanese/Manga tie-in Games: Katamari Damacy Final Fantasy Dragonball Z Pokemon Characteristics Anime style Japanese culture Suggest?

Games:

Katamari Damacy

Final Fantasy

Dragonball Z

Pokemon

Characteristics

Anime style

Japanese culture

Suggest?

Superhero Games Games: Spider-Man Fantastic Four City of Heros Characteristics Heroes/villains setting Good vs. evil theme Film tie-ins Suggest?

Games:

Spider-Man

Fantastic Four

City of Heros

Characteristics

Heroes/villains setting

Good vs. evil theme

Film tie-ins

Suggest?

Print Resources for Gamers Magazines Strategy guides Nonfiction about gaming Fiction with gaming as a plot or subplot

Magazines

Strategy guides

Nonfiction about gaming

Fiction with gaming as a plot or subplot

2. Be a Strategy Guide Don’t be a level boss Show, don’t tell Make it interactive Get them started with a free-for-all Ask for a demo of expertise Be open-minded

Don’t be a level boss

Show, don’t tell

Make it interactive

Get them started with a free-for-all

Ask for a demo of expertise

Be open-minded

3. Get Your Geek On Upgrade Get a screen name You can’t break it Pilot projects Read tech news

Upgrade

Get a screen name

You can’t break it

Pilot projects

Read tech news

4. Be Flexible… Embrace Change! Change the space Flexible furnishings Say yes Go meta Customize Change yourself

Change the space

Flexible furnishings

Say yes

Go meta

Customize

Change yourself

Flexible seating

It’s a stool It’s a table It’s a storage unit

5. Immerse in Pop Culture… Pop Culture Hot High Tech Crossovers

Pop Culture

Hot High Tech

Crossovers

Especially Videogame Culture! Watch machinima Read gaming webcomics Subscribe to a gaming podcast or blog Skim gaming magazines Pay attention to gaming around you

Watch machinima

Read gaming webcomics

Subscribe to a gaming podcast or blog

Skim gaming magazines

Pay attention to gaming around you

More Ways to Immerse! Join the LibGaming Google Group Email discussion for gaming in libraries ALA Gaming News Blog Blog about gaming news of interest to libraries Join YALSA and the Teen Gaming Interest Group YALSA interest group dedicated to gaming Celebrate Teen Tech Week Annual celebration of teens + technology in libraries, March 2008

Join the LibGaming Google Group

Email discussion for gaming in libraries

ALA Gaming News Blog

Blog about gaming news of interest to libraries

Join YALSA and the Teen Gaming Interest Group

YALSA interest group dedicated to gaming

Celebrate Teen Tech Week

Annual celebration of teens + technology in libraries, March 2008

6. Try Some Games On the Internet On a console On a handheld

On the Internet

On a console

On a handheld

What Makes a Good Game? Plot Setting Character Graphics Sound track Modification/Customization Support Uniqueness ________________ Replayability

Plot

Setting

Character

Graphics

Sound track

Modification/Customization

Support

Uniqueness

________________

Replayability

For Discussion: W hat Makes a Good Game? Who is this magazine for? What is appealing/unappealing about the magazine? What can you learn from the articles? The ads? The reviews? Other content? What are some indicators of game quality? What magazine might you want to subscribe to?

Who is this magazine for?

What is appealing/unappealing about the magazine?

What can you learn from the articles? The ads? The reviews? Other content?

What are some indicators of game quality?

What magazine might you want to subscribe to?

Asteroids Vector graphics in Asteroids

ZORK Text RPG Zork

Non-Original Games Authenticity to existing story Retold in a creative way Fan Service Text RPG Zork

Authenticity to existing story

Retold in a creative way

Fan Service

Minigames Bioshock Zelda Text RPG Zork

Bioshock

Zelda

Setting

Realistic Settings

Character Characteristics Customizable Diverse Representation of the player

Customizable

Diverse

Representation of the player

Mii

Game Physics Smooth Realistic Appropriate

Smooth

Realistic

Appropriate

Graphics Fast Loading Seamless Cinematic

Fast Loading

Seamless

Cinematic

Sound Music Speech Ambient Noise

Music

Speech

Ambient Noise

Customization Calibration Interface Modding

Calibration

Interface

Modding

Support

Katamari Damacy Unique plot Creative gameplay Multiple modes of play

Unique plot

Creative gameplay

Multiple modes of play

Finding Good Games Game Awards Websites Magazines Organizations Networks Game Reviews Magazines Library Journals Websites

Game Awards

Websites

Magazines

Organizations

Networks

Game Reviews

Magazines

Library Journals

Websites

Game Awards BAFTA - http://www.bafta.org/ IGN - http://bestof.ign.com Academy of Interactive Arts and Sciences http://www.interactive.org/ GameSpot - http://www.gamespot.com GameSpy - http://goty.gamespy.com Game Developer’s Choice Awards - http://www.gamechoiceawards.com/ Game Critics Awards http://www.gamecriticsawards.com/

BAFTA - http://www.bafta.org/

IGN - http://bestof.ign.com

Academy of Interactive Arts and Sciences http://www.interactive.org/

GameSpot - http://www.gamespot.com

GameSpy - http://goty.gamespy.com

Game Developer’s Choice Awards - http://www.gamechoiceawards.com/

Game Critics Awards http://www.gamecriticsawards.com/

Print Reviews School Library Journal Voice of Youth Advocates Gaming Magazines Tech Magazines

School Library Journal

Voice of Youth Advocates

Gaming Magazines

Tech Magazines

Online Reviews Bub, Andrew. Gamer Dad . http://www.gamingwithchildren.com/ Scalzo, John. Video Game Librarian. http://www.videogamelibrarian.com/ National Institute on Media and the Family. Annual Video Game Report Card http://www.mediafamily.org/

Bub, Andrew. Gamer Dad . http://www.gamingwithchildren.com/

Scalzo, John. Video Game Librarian. http://www.videogamelibrarian.com/

National Institute on Media and the Family. Annual Video Game Report Card http://www.mediafamily.org/

Collection Policy Considerations Formats Console PC Internet Subscription Breadth & Depth Genres Styles Age ranges Budget

Formats

Console

PC

Internet

Subscription

Breadth & Depth

Genres

Styles

Age ranges

Budget

Collection Management Storage depends on: Format Staff Space Budget Theft Start with programs Start small Issues Replacement/Repair Resistance

Storage depends on:

Format

Staff

Space

Budget

Theft

Start with programs

Start small

Issues

Replacement/Repair

Resistance

Model Collections Rockridge Ages 13-18 year olds PS2 games 2 games/patron No holds/renewals 7 day free checkout $1/day late fee $50/replacement fee Genres: sports, adventure, racing, fighting, & shooters Helen McGraw E, E10+ and T PS2 and PC games 14 day circ $.25/day late fee game cost+$5/replacement fee Genres: compilations, sports, racing games, platformers, unique and quirky titles

Rockridge

Ages 13-18 year olds

PS2 games

2 games/patron

No holds/renewals

7 day free checkout

$1/day late fee

$50/replacement fee

Genres: sports, adventure, racing, fighting, & shooters

Helen McGraw

E, E10+ and T

PS2 and PC games

14 day circ

$.25/day late fee

game cost+$5/replacement fee

Genres: compilations, sports, racing games, platformers, unique and quirky titles

What Makes a Successful Gaming Program? Research Marketing Variety Play Evaluate

Research

Marketing

Variety

Play

Evaluate

Handheld Program Cell phone clinic PSP Gamefest Nintendo DS Gamefest

Cell phone clinic

PSP Gamefest

Nintendo DS Gamefest

Model Programs Santa Monica Public Library, CA Counterstrike LAN party After hours program 50 teens lined up around the block to play After School Zone, Benicia Public Library , CA Hanging out, snacks and playing games encourages Kids and teens who have gotten parental consent can play Halo 2 and Ghost Recon on the XBox 360; Mario Kart and Super Smash Bros. Melee are popular on Gamecube

Santa Monica Public Library, CA Counterstrike LAN party

After hours program

50 teens lined up around the block to play

After School Zone, Benicia Public Library , CA

Hanging out, snacks and playing games encourages

Kids and teens who have gotten parental consent can play Halo 2 and Ghost Recon on the XBox 360;

Mario Kart and Super Smash Bros. Melee are popular on Gamecube

Model Programs Ann Arbor District Library (MI) Mario Kart, Super Smash Bros, & DDR Tournaments for all ages Regular programs Online community North Hunterdon High School (NJ) Student-run game night in the cafeteria

Ann Arbor District Library (MI) Mario Kart, Super Smash Bros, & DDR

Tournaments for all ages

Regular programs

Online community

North Hunterdon High School (NJ)

Student-run game night in the cafeteria

Model Programs Senior Bowling League Multigenerational Outreach Guitar Hero Tournament Winners continue, others do free play Prizes from Red Octane

Senior Bowling League

Multigenerational

Outreach

Guitar Hero Tournament

Winners continue, others do free play

Prizes from Red Octane

Game Design Ben 10 Alien Force Game Creator http://gamecreator.cartoonnetwork.com/

Ben 10 Alien Force Game Creator

http://gamecreator.cartoonnetwork.com/

DDR Recipe for Success One console ( $80-$600) 2-4 dance pads ( $20-$300 each) 1 game ( $25-$60) 1 LCD projector ($600-1000) or TV ($100-$2K) 1 one large screen or white wall Activity for waiters Water

One console ( $80-$600)

2-4 dance pads ( $20-$300 each)

1 game ( $25-$60)

1 LCD projector ($600-1000) or TV ($100-$2K)

1 one large screen or white wall

Activity for waiters

Water

“ I LOVED DDR” “ Awesome cuz everyone gets along with each other, there’s no waiting in line or nething. Plus guitar hero is wicked rad” “ I liked this because there’s too few of the DDR community around. This is a good opportunity to meet people with like interests.”

“ Awesome cuz everyone gets along with each other, there’s no waiting in line or nething. Plus guitar hero is wicked rad”

Now What? Upon your return to the library, what are the next steps? S pecific (detailed! 5W+1H) M easureable (what = success?) A ttainable (what resources do you need to achieve?) R ealistic (benchmarks of progress) T imely! (what’s the time frame?)

Upon your return to the library, what are the next steps?

S pecific (detailed! 5W+1H)

M easureable (what = success?)

A ttainable (what resources do you need to achieve?)

R ealistic (benchmarks of progress)

T imely! (what’s the time frame?)

Evaluations! Contact Info: Beth Gallaway [email_address] 603.247.3196 http://informationgoddess.info

Contact Info:

Beth Gallaway

[email_address]

603.247.3196

http://informationgoddess.info

Contact Info! Contact Info: Beth Gallaway [email_address] 603.247.3196 http://informationgoddess.info Slides: Slideshare http://www.slideshare.net/informationgoddess29 Links: http://www.delicious.com/informationgoddess29

Contact Info:

Beth Gallaway

[email_address]

603.247.3196

http://informationgoddess.info

Slides: Slideshare http://www.slideshare.net/informationgoddess29

Links: http://www.delicious.com/informationgoddess29