Melanie Chaves

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Melanie Chaves

  1. 1. P U T T I N G T H E ‘ H ’ B A C K I N T O O S H C Melanie Chaves Workplace Health Management Consultant JULY 2013
  2. 2. OVER VIEW 2BUPA – July 2013 1. WHY does the health of your international student cohort require an increasing emphasis 2. HOW Bupa can support your university as a true healthcare partner 3. WHERE can universities differentiate themselves 4. WHAT are the benefits of health and wellness to your overseas students
  3. 3. WHY DOES THE HEALTH OF YOUR INTERNATIONAL STUDENT COHORT REQUIRE AN INCREASING EMPHASIS 3BUPA – July 2013
  4. 4. THE FACTORS WE KNOW 4 1.For majority of international students its the first time they have been away from home o There are significant cultural differences and lifestyle changes . 2.It has been observed that changes occur in the health advantage among International Students after arrival in Australia o Lifestyle related health risk factors such as diet and exercise on health outcomes. 3.Often language is a barrier in early access to health care o Understanding Health information, navigating pathways of care BUPA – July 2013
  5. 5. INTERNATIONAL STUDENT HEALTH 5 The most prevalent issues experienced by international students; BUPA – July 2013 • Obstetrics Claims represent the no 1 hospitalisation claim made by international students • 1 in 3 Abortions at the Women's and Children's Hospital in Adelaide is performed on international students (2009) Sexual Health • 84% of University Students are under pressure, representing 3 times more than the general population • 45% of students report experiencing emotional stress during their period of university study Mental Health • 77% of students do not know what a ‘rip’ is • A large proportion of international students have not seen a beach before arriving in Australia Water Safety • 92% of students eat less than 5 serves of fruit and vegetables per day • Cheap and often unhealthy meal choices are made by students Nutrition
  6. 6. Over and above the possibility of getting “very ill”, even the usual health problems can be daunting if you’re in a foreign country and unfamiliar with healthcare and how to access it. • GP visits • Emergency Departments • Specialist consultation • Who do you go to? • What help is available? • What else can my health insurance do beyond pay the bill? BEYOND HEALTH ITSELF 6BUPA – July 2013 Effective education is crucial to effective care
  7. 7. ANECDOTAL FEEDBACK 7BUPA – June 2012– July 2013 HOW BUPA CAN SUPPORT YOUR UNIVERSITY AS A TRUE HEALTHCARE PARTNER
  8. 8. Bupa Private and Confidential December 20128  Around for over 60 years  Expertise stretching across 190 countries  Global reach supporting more than 33 million people around the world  A healthcare leader looking after the needs of over 3 million Australians LONGER, HEALTHIER, HAPPIER LIVES
  9. 9. 9 One thing that truly sets Bupa apart is our approach. We lead the market as a true healthcare partner for you and your students. Where other OSHC providers simply provide health insurance, we seek to interact, improve and change lives. YOU R H EALTH PAR TN ER IN AU STR ALIA 9BUPA – July 2013
  10. 10. HEALTH AND WELLNESS – OUR APPROACH 10BUPA – July 2013
  11. 11. 11BUPA – July 2013 YOU R H EALTH PAR TN ER IN AU STR ALIA Health and Wellness Programs •Innovative Health and Wellness programs •Integrate global research and expertise •Identify and address health concerns and challenges specifically for international students •Programs address; o unplanned pregnancies o sexual health o stress o depression o poor nutrition, o and a range of other health issues.
  12. 12. The Bupa Health Foundation has already provided more than $17 million and partnered with some of the nation’s most outstanding researchers and advocates for better health in order to achieve our common goals. The Bupa Health Foundation is funding a research project in partnership with a leading Victorian University regarding overseas student health. 12 TH E B U PA H EA LTH FOU N D A TION BUPA – July 2013
  13. 13. WHERE CAN UNIVERSITIES DIFFERENTIATE THEMSELVES 13Bupa – July 2013
  14. 14. N AVIGATIN G H EALTH C AR E IN AU STR ALIA 14 “I do not understand the healthcare system in Australia. I have to rely on family and friends…” “It is difficult to find a service that provides an interpreter...” “Because of my religion, I prefer to see a female doctor... especially for reproductive issues.” BUPA – July 2013
  15. 15. 15BUPA – July 2012 TAR GETED H EALTH AN D W ELLN ESS IN ITIATIVES
  16. 16. UNIVERSITY CASE STUDY A successful Health and Wellbeing program was run by Bupa, at a Victorian University, relating to Sexual Health. Since the inception of this program, we have seen a reduction in unplanned pregnancy- related claims amongst the international student cohort. This reduction was a result of the education seminars that we held for international students in conjunction with Family Planning Victoria. Similarly, our mental health programs are designed to help students get the most out of their studies by providing techniques to reduce stress and anxiety. 16BUPA – July 2013
  17. 17. WHAT ARE THE BENEFITS OF HEALTH AND WELLNESS TO YOUR INTERNATIONAL STUDENT COHORT 17Bupa – July 2013
  18. 18. More students ‘fit for study’ Assisting with duty of care Key market differentiator ROI Benefits of Health and Wellness Strategies Improved student physical and psychological wellbeing Increased student attendance Proactive healthcare support A HEALTHY RETURN FOR YOUR ORGANISATION 18 BUPA – July 2013
  19. 19. •Provides a competitive point of difference between your University and other educational establishments, by offering a diverse range of student health related advice and services •Complements and enhances the University’s duty of care, by giving students practical steps to actively manage their own health •Preventive health programs may reduce the incidence of campus illness/stress/health related issues •Regular analysis of student claiming patterns provides a snapshot of the current health status of your international student cohort, helping mitigate potential undetected health risks BENEFITS TO YOUR UNIVERSITY 19BUPA – July 2013
  20. 20. • Practical advice and steps to assist with their own personal health management both on campus and in the future • Allows student to spend more time studying and less time being ill/stressed • Pre exams can effectively help to reduce stress • Sessions in English and allows international students to embrace and adopt English language skills in relation to health issues • Serves as preventative steps to help ensure students are healthy and well • Prevents illness and in some cases can prevent serious accidents • Can help students reduce unexpected pregnancy and potential university deferment • Advice and help for students who are a long distance away from immediate caring friends and family BENEFITS TO YOUR INTERNATIONAL STUDENTS 20BUPA – July 2013
  21. 21. QUESTIONS ? 21BUPA – July 2013

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