Auckland Passenger Services and
Electrification
A Genuine Team Effort
2
Background to the Project
1
3
Britomart – a catalyst for change
● Responsible for a resurgence in rail
travel
● Brought passenger rail into the city
f...
4
Infrastructure improvements
● 2006 budget funded further
infrastructure improvements to speed
development of the Aucklan...
5
Delivery, testing and
implementation of new rail
initiatives2
6
New rail initiatives – a real team effort
Funders NZ Government NZTA Auckland Council
Transdev
Auckland
Auckland
Transpo...
7
These organisations worked together to
transform Auckland rail
● Auckland Transport, KiwiRail,
subcontractors and Transd...
8
And the customers reap the benefits
● 2010 – Onehunga line re-opens
● 2012 – Manukau branch line opens
● 2012 – integrat...
9
But ultimately it’s the people who made
it work!
Shayne Mccormick, Driver Trainer,
Transdev
“Our staff have really bough...
10
But ultimately it’s the people who made
it work!
Bastiaan Luijhs, EMU driver,
Transdev
“It’s a bit different driving th...
11
But ultimately it’s the people who made
it work!
Jonathan Tulitt, Depot Operations
Manager – Wiri, Transdev
“There’s ha...
12
But ultimately it’s the people who made
it work!
Andrew Coolee, EMU Test Engineer,
CAF
It’s been very good to work with...
13
But ultimately it’s the people who made
it work!
Brian Hyde, Wiri Control Supervisor,
Transdev
“I really love working h...
14
But ultimately it’s the people who made
it work!
Mike Yeoman, EMU Project Lead,
Transdev
“There’s been some fantastic
t...
15
So where are we at now?
● Wiri depot fully operational
● Traction conversion for Drivers and
Train Managers ongoing
● R...
16
Next steps 2014 / 2015…
● Electric trains will be added to the
Manukau line August / September
● Full electric train we...
17
Extending the network –
CRL logical next step
3
18
Increasing Britomart’s capacity for the
future
● Britomart capacity currently limited by
the single point of entry and ...
19
The positive impact of the City Rail Link
IllustrationcourtesyofJulieAnneGenter,MP
20
Setting global standards for
transport in New Zealand
4
21
Improving the customer experience
To complement world class trains and
punctuality, improve the customer
experience:
● ...
22
We will be the envy of a lot of cities…
● Not many cities have a brand new
fleet like Auckland will have soon
● The Cit...
23
Thank you
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Terry Scott - Transdev Auckland Ltd - Passenger services and the Auckland Electrification Project

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Terry Scott delivered the presentation at the 2014 New Zealand Rail conference.

The 2014 New Zealand Rail conference explored issues that would help to secure the economic development of New Zealand. With a focus on new projects and balanced funding, this event discussed ways to ensure the seamless growth of the next 10 years.

For more information about the event, please visit: http://www.informa.com.au/nzrailconference14

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Terry Scott - Transdev Auckland Ltd - Passenger services and the Auckland Electrification Project

  1. 1. Auckland Passenger Services and Electrification A Genuine Team Effort
  2. 2. 2 Background to the Project 1
  3. 3. 3 Britomart – a catalyst for change ● Responsible for a resurgence in rail travel ● Brought passenger rail into the city from mid 2003 ● Transdev (previously Veolia Transport) was brought in as the new operator in 2004 ● Auckland Transport in conjunction with KiwiRail planned further rail upgrades ● Ongoing track duplication ● New signalling ● Upgraded stations ● Upgraded, then new rolling stock
  4. 4. 4 Infrastructure improvements ● 2006 budget funded further infrastructure improvements to speed development of the Auckland network ● Key improvements included: ● Duplication of the Western line from Newmarket to Swanson ● Improvements to Newmarket station and junction ● Resignalling of the future electrified network ● Re-opening the Onehunga line and construction of a new link to Manukau
  5. 5. 5 Delivery, testing and implementation of new rail initiatives2
  6. 6. 6 New rail initiatives – a real team effort Funders NZ Government NZTA Auckland Council Transdev Auckland Auckland Transport KiwiRail Downers Wiri depot construction CAF Electric train manufacture & maintenance Network access Track m’tce Siemens Invensys Resignalling HILOR Electrification works Industrial relations Wiri depot management Safety cases Train testing Training - electrification - driver conversion RMTU
  7. 7. 7 These organisations worked together to transform Auckland rail ● Auckland Transport, KiwiRail, subcontractors and Transdev worked together to implement NZ$1.6 billion upgrade ● Significant investment: track works, re-signalling, station upgrades and electrification to meet the increased demand for travel ● Provided for network capacity enhancements and electrification, as well as a fleet of new trains manufactured by CAF
  8. 8. 8 And the customers reap the benefits ● 2010 – Onehunga line re-opens ● 2012 – Manukau branch line opens ● 2012 – integrated ticketing introduced for rail ● 2012 – resignalling underway ● 2013 – Wiri depot opens ● 2013 – first electric trains arrive ● 2014 – first electric trains into service Plus ongoing station improvements and timetable increases
  9. 9. 9 But ultimately it’s the people who made it work! Shayne Mccormick, Driver Trainer, Transdev “Our staff have really bought into the new electric trains. It’s great. I think we’re in for a really bright future, especially once the whole fleet is electric.”
  10. 10. 10 But ultimately it’s the people who made it work! Bastiaan Luijhs, EMU driver, Transdev “It’s a bit different driving the new electric trains, but once you get used to the new features, it’s just like driving any other train. For our customers though it’s a much smoother ride.”
  11. 11. 11 But ultimately it’s the people who made it work! Jonathan Tulitt, Depot Operations Manager – Wiri, Transdev “There’s had to be a lot of co- ordination between all the different stakeholders – CAF, KiwiRail, Auckland Transport and our internal teams – but everyone has worked really well together. Everyone has the same goal – to provide a really good electric train service for Auckland.”
  12. 12. 12 But ultimately it’s the people who made it work! Andrew Coolee, EMU Test Engineer, CAF It’s been very good to work with Transdev on this project – quite different to what I’ve been used to in the past. Any issues that come up, we solve straight away, and always think about the ultimate outcome.”
  13. 13. 13 But ultimately it’s the people who made it work! Brian Hyde, Wiri Control Supervisor, Transdev “I really love working here at Wiri in the Control Room. Every day we are learning something new. It makes it very interesting and enjoyable.”
  14. 14. 14 But ultimately it’s the people who made it work! Mike Yeoman, EMU Project Lead, Transdev “There’s been some fantastic teamwork on this project. CAF, KiwiRail, Auckland Transport, the RMTU and ourselves have all worked together in a spirit of professionalism to make this project a success. On my side, it’s been easy to get people’s buy-in. They’ve all been keen to get involved and have taken ownership of any issues to solve them quickly.”
  15. 15. 15 So where are we at now? ● Wiri depot fully operational ● Traction conversion for Drivers and Train Managers ongoing ● Resignalling using ETCS cab signalling system, provided by Invensys / Siemens. Network essentially complete ● 25kV AC electrified overhead network currently being implemented across the network. ● Transdev have accepted 4 EMUs from AT / CAF ● Currently there are 16 EMUs stabled at Wiri ● Testing underway to remove limitations to operations, e.g. 6-car operations
  16. 16. 16 Next steps 2014 / 2015… ● Electric trains will be added to the Manukau line August / September ● Full electric train weekend timetable October (dependent on completion of overhead line equipment installation). ● Southern line services will be next in line for electric trains ● Electric trains will be added to the Western line in 2015 ● Diesel fleet transition plan under agreement with AT.
  17. 17. 17 Extending the network – CRL logical next step 3
  18. 18. 18 Increasing Britomart’s capacity for the future ● Britomart capacity currently limited by the single point of entry and exit via the eastern tunnel ● The solution is the City Rail Link ● The CRL will allow for more frequent services, and fewer delays ● Opportunity for more direct services ● Many services more direct; major increase in people within 30 minutes of a city station
  19. 19. 19 The positive impact of the City Rail Link IllustrationcourtesyofJulieAnneGenter,MP
  20. 20. 20 Setting global standards for transport in New Zealand 4
  21. 21. 21 Improving the customer experience To complement world class trains and punctuality, improve the customer experience: ● Current focus – seamless dual fleet running and meeting customer expectations during this period ● Embed a truly customer-centric culture ● Implement Going for Care customer experience training ● Work with AT to deliver better customer information with increased social media and customer apps ● Use customer panel to gather feedback and suggestions for ongoing improvement
  22. 22. 22 We will be the envy of a lot of cities… ● Not many cities have a brand new fleet like Auckland will have soon ● The City Rail Link will allow for more frequent services, and fewer delays (currently we are restricted to 36 movements an hour out of Britomart) ● Once the track and station upgrades have been completed, and the electric train fleet is fully operational, Auckland will be the envy of a lot of cities.
  23. 23. 23 Thank you
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