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Oscar Yildiz, Bully Zero Australia Foundation - Bystander Intervention – Taking Steps Towards a Bully Free Australia

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Oscar Yildiz, CEO, Bully Zero Australia Foundation delivered this presentation at the Inaugural Workplace Bullying Conference. This event brings together HR, WHS Managers, Workplace Psychologists and …

Oscar Yildiz, CEO, Bully Zero Australia Foundation delivered this presentation at the Inaugural Workplace Bullying Conference. This event brings together HR, WHS Managers, Workplace Psychologists and Academics to discuss policy and practices for combatting workplace bullying.

Find out more at http://www.informa.com.au/workplacebullying_13

Published in: Health & Medicine, Career

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  • 1. BULLY ZERO AUSTRALIA FOUNDATION A Safer Nation For Every Generation Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 2. ABOUT BULLY ZERO  Who are we?  Volunteers,  Teachers,  Counsellors & Psychologists,  Police officers,  Lawyers,  IT specialists,  Cyber safety Experts & Families,  Why the Foundation? Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 3. WHY IT’S IMPORTANT? Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 4. ALLEM HALKIC Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 5. SHENIZ Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 6. Bad things happen when good people stay idle Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 7. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 8. BZAF OPENING Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 9. MISSION Safer Nation For Every Generation Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 10. MISSION  Build a community of Zero Tolerance,  Raise awareness - effects of bullying via schools & workplaces,  Offer awareness training seminars,  Develop resources & tools,  24 hour hotline - immediate support, assistance - someone to talk/vent to,  2014 - reach out to Australians & offer support. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 11. VISION To protect & empower Australians to live a fulfilling life free from all forms of Bullying Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 12. IMPACT Energy into helping the young but we also cater to employees & employers, Duty of care & emotional wellbeing, Bullying = negative impacts on psychological wellbeing, stress, depression & inability to function, Leads to negative outcomes: Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 13. IMPACT    Productivity, motivation, reputation & potential legal action, Potential loss of good staff, (bullied, or bystanders that cannot tolerate a toxic workplace - irreparable damage to reputation), Advent of technology means bad press & negative information is instant – hard to hide from stigma of running a workplace that is considered to be passive against bullying. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 14. PERSONAL IMPACT  Unimagined misery:  Disruption to career,  Devastate family life,  Relationships deteriorate,  Children,  Significant risk to Occupational health & safety. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 15. IMPACT “Employees health & well-being maybe severely affected in situations where they’re persistently exposed to tyrannical, offensive or intimidating behaviours by their superiors or colleagues, some develop symptoms such as PTSD, a diagnosis commonly used to describe the symptom pattern displayed by victims of highly traumatic events such a natural disasters, violent assaults, rape & torture”. (Bjorkqvist, Lemann & Gustafsson) Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 16. IMPACT Anxiety, fatigue & panic attacks, Clinical depression, Shame, guilt, self worth, hatred & doubt, Feelings of injustice, Isolated, alienated & alone, Insecurity & suspicious. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 17. IMPACT Physical health & loss of strength, Confidence personality/mood change, bipolar & eating disorders, Stress - major recognised cause, (symptoms include: low selfesteem, sleep problems, anxiety, concentration, chronic fatigue & anger). Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 18. IMPACT  Concentration/memory impaired, vulnerable & limited right to express feelings & opinions,  Aches, pains, headaches, sweating, palpitations, tiredness, nausea, ulcers, skin rashes, digestive problems, musculoskeletal disorders, numbness, loss of interest in sex, high blood pressure, irritable bowel syndrome & illnesses affecting organs & kidneys. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 19. ADULTS & BULLYING Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 20. ADULTS & BULLYING     Most perceive adults to be immune, Misconception - adults are resilient & bullying doesn’t affect them as it would a child, Like schoolyard bullies - most obvious & easiest-todetect (swearing, taunting, put-downs & physical abuse), Most common is insidious form of subtle intimidation: i.e. silence/rolling of eyeballs when target walks into room, negative comments/spreading malicious gossip to co-workers, not being invited to crucial meetings/events, stripped of critical duties & constantly set up to fail). Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 21. BYSTANDER EFFECT Victim Bystander Bully Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 22. BYSTANDER EFFECT  Most instances are witnessed by?  Reality  50% 25 % of people are bullied, have witnessed bullying. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 23. HELPFUL BYSTANDERS Intervene Assist Support Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 24. HELPFUL BYSTANDER     Some directly intervene - discouraging bully, defending victim & redirecting situation away, Others seek help - rallying support from peers to stand up – report to management, Approach victim - empathy & validation of the bullied person’s feelings are reassuring, Bystander is the catalyst for victim to speak up, lets victim know they’re not alone, in most cases bullied person does have overwhelming feelings of isolation, alienation & loneliness. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 25. BYSTANDER THEORY Less than 20% More than 80% of the time Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 26. BYSTANDER If Bystander intervenes or says something, bullying will cease in less than 10 seconds, Nobody likes to see someone being bullied, but more than 80% of the time, they will not act. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 27. BYSTANDER APPREHENSION Pressure Guilt Anxiety Fear Powerless Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 28. BYSTANDER  Bystanders who don’t intervene or don’t report suffer negative consequences.  May experience:  Pressure to participate,  Anxiety about speaking to someone about the bullying,  Powerlessness to stop bullying,  Fear of associating with victim or bully,  Guilt for not having defended victim. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 29. HURTFUL BYSTANDERS Instigate Encourage Participate Passively accept Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 30. HURTFUL BYSTANDER      Instigate by prodding bully to begin, Encourage by laughing & make comments that further stimulate the bully, Join in once it’s begun, most commonly through exclusion of victim, Passively accept by watching & doing nothing without realising - these bystanders contribute to the issue, Passive bystanders provide an audience (the bully craves on this & the silent acceptance allows bully to continue hurtful behaviour). Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 31. BE PART OF SOLUTION Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 32. HURTFUL BYSTANDER      Greater no of bystanders, less likely anyone will help? Programmed to shy away from confronting situations & tell ourselves or even believe that: “Someone else will do it”, “someone else will intervene”, “someone else will find a solution”, Why don’t we step up & BE that “someone else”? Doesn’t take a lot of effort, doesn’t need to be direct intervention - all it takes is: Empathy & see what they’re going through, this affects their ability to function, do their jobs & will cast dark shadow over personal lives with their kids, partners & friends. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 33. POWER OF 1     If you’re passive - almost as bad as being the bully? Stretching the mark but importance of bystander is enormous - support or direct intervener, Power of 1 isn't to be underestimated, makes difference between how the victim perceives the situation & actual reality of the unacceptable behaviour going on, Can make difference between them continuing to suffer or speaking out & having issue handled. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 34. BULLY ZERO AUSTRALIA Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 35. BULLY ZERO  Can’t be in every school, workplace, or online space, but we will continue to speak out & step up & stand up,  Have made it 1 of our greatest missions to inform Australians about the importance of the bystander,  Looking out for each other & speaking out when we see something that isn’t right, we are making the world a better place, one person at a time. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 36. “The world is a dangerous place, not because of those who do evil, BUT because of those who look on & do nothing”. Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.
  • 37. WHERE TO FROM HERE?  www.bzaf.org.au  1800 0 BULLY (28559)  Oscar – 0413 850 357  @BullyZeroOz Copyright © 2013 BZAF. No part of this publication may be reproduced, stored or transmitted in any form or by any means without the prior written permission of Bully Zero Australia Foundation.