• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Nola Hennessy, Serenidad Consulting: Addressing the Changes in Human Interaction – The Downside of Technological Advancement
 

Nola Hennessy, Serenidad Consulting: Addressing the Changes in Human Interaction – The Downside of Technological Advancement

on

  • 549 views

Nola Hennessy, Managing Director & CEO, Serenidad Consulting delivered this presentation at the 2014 Child Online Safety & Protection conference in Sydney. The need to protect children online is at ...

Nola Hennessy, Managing Director & CEO, Serenidad Consulting delivered this presentation at the 2014 Child Online Safety & Protection conference in Sydney. The need to protect children online is at the forefront of parents and teachers minds. The prevalence and use of social media tools is rising and with it comes a wide range of issues which have the potential to impact our future generations.

The Inaugural Child Online Safety & Protection Conference focused on policies, programs and practices for protecting children’s privacy rights and ensuring their safety online. For more information about the event, please visit the conference website:
http://www.informa.com.au/childonlinesafetyconference14

Statistics

Views

Total Views
549
Views on SlideShare
549
Embed Views
0

Actions

Likes
0
Downloads
12
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Nola Hennessy, Serenidad Consulting: Addressing the Changes in Human Interaction – The Downside of Technological Advancement Nola Hennessy, Serenidad Consulting: Addressing the Changes in Human Interaction – The Downside of Technological Advancement Presentation Transcript

    • Addressing the Changes in Human Interaction – The Downside of Technological Advancement A Presentation to the Child Online Safety & Protection Conference, March 3, 2014 by Nola A. Hennessy, Managing Director/Member & CEO Serenidad Consulting Pty Ltd (Aust) & LLC (USA) © 2014 Serenidad Consulting
    • Addressing the Changes in Human Interaction.. What we will explore today: • ICT improvements over the decades – upsides and downsides to interpersonal relationships and how children have been caught up in the wave • Changes in human interaction – real human contact and its value • Facebook et al – are they really real? • Information Management and the importance of privacy • The apparent loss of 2-way communication and the subtle nuances that affect change and create adverse strategic outcomes © 2014 Serenidad Consulting
    • Technology – our journey The way of the recent past (pre-1980’s): • • • • • • • Children communicating without reliance on technology IT confined mainly to the workplace; PCs, email and other ‘comms’ introduced early-mid 1980’s; focus on data security and access control I Spy with My Little Eye and travel time entertainment TV (from 1950’s) and/or radio the center of the family’s entertainment universe – but TV, is it reality or fantasy? Children’s games and playtime involved some form of bodily movement, strong hand-eye coordination, interaction with others (most of the time) Pinball and slot machines – save your pennies Focus: Physical fitness, fresh air, bonding with others, ‘friendships’, happy one with nature © 2014 Serenidad Consulting
    • Technology – our journey Transition period: • • • • • • • 90’s: Game Boy, Nintendo, other video-based games moved out of the game parlour and into the home – expensive but more convenient Shift in children’s site of play – outside to inside - more time spent alone Shift in parental expectations and time available – inside deemed safer Socio-economic shift - increasing disposable income Introduction of the mobile phone 2000’s: Societal shift to giving children want they want, when they want it Along the way: no solid assessment and reporting of child and adolescent health impacts– eyesight, sunlight and Vit D, lung fitness, GI tract performance, cardiovascular health, musculoskeletal strength © 2014 Serenidad Consulting
    • Technology – our journey The now: • Keeping up with the Joneses at a whole new level – IPad, • • • • • • • • • IPhone, Smart TV, Bluetooth, DVDs in cars Blackberry already seen as ‘out of date’ Public phone boxes rarely seen except in major locations Telco’s push for phones to be self-centric; ever-decreasing network access fees; tracking locations via phone’s GPS Average home has at least 1 laptop or PC + internet access Focus is on the technology, not human interaction Speed of communication has replaced quality – acronyms, sms, cryptic communication (leading to mind games) Free and easy access to Social Media forums – Facebook, Twitter, Myspace, Pinterest, Reunion sites – limited vetting and site security Parents and children using ‘safety and security’ as an excuse to equip children with their own phone Where did the rules of engagement and trust go? curfews, checking in, parents knowing where their children were and children wanting them to know © 2014 Serenidad Consulting
    • Personal Interaction - the Value in Real Human Contact Positive human-to-human interaction generally involves eye contact; being in each other’s presence and staying wholly ‘present’ and engaged; a length of time that is freely given by the participants. It will result in: • • • • • • • • • Active Listening Emotional Bonding Soul Nurturing Relationship Strengthening Boundaries being easily seen and felt No reliance on technology to drive the relationship A relationship ‘context’ being established and a reduction in the likelihood of mixed messages or ambiguity Requiring the individual to be responsible and manage relationship risks Immediate accountability for actions and words © 2014 Serenidad Consulting
    • Social Media – Facebook et al • Reality or fantasy? • Parents’ role in teaching and reinforcing the difference – the imperative • Are they and their influence any different to TV - c. 70 years of conditioning? • Access control and children understanding implications of use are paramount • Information – once it’s out there, it’s out there • Personal Power – with the child or the parent? • But, reinforcing to children the value of sharing and communicating © 2014 Serenidad Consulting
    • Information Management: • Key is to teach children the principles of “need to know” • Set boundaries for technology and internet access - age thresholds, access times, parental access to accounts, family rules for interaction using technology interfaces e.g. if they can’t spell and explain “technology”, should they be using it? • What information is real, valid and useful? • Conduct a risk assessment and involve your children in decision making, setting and fixing the boundaries, and monitoring success • Remember that people learn from making mistakes but applying the learnings is the key to success • Parental rights of control until age of legal adulthood vs legal accountability for a child’s actions © 2014 Serenidad Consulting
    • The Importance of Privacy: • Can your child explain what privacy is about and why it’s so important? • Do they know what should be kept private? What are the family’s expectations? • Teach children to be discerning in their choices and self-checking should that picture or comment go in the public domain? • Teach children about the value of listening to their internal alarm bells – did they see something inappropriate and report it to you or the technology administrator? • Correcting information upload and privacy errors – speed, ownership/responsibility, managing information mismanagement by others © 2014 Serenidad Consulting
    • Communicating using Social Media: • DOWNSIDE: – essentially means ‘transmitting out’ or away by the site/account owner – doesn’t rely on feedback from others or conversation to be effective – no system-driven expectation of engagement with others – allows negative behavior to manifest in words and actions e.g. poking, abusive or critical comments – no system-driven legal or moral character-string analysis during the data entry phase – encourages cyber stalking by virtue of there being only basic privacy and access filters – ‘posts’ can sometimes be deleted after upload – but where do the deletes reside? © 2014 Serenidad Consulting
    • Communicating using Social Media: • UPSIDE: – encourages staying in touch, even if the interaction is brief – enables speedy sharing of information – updates, photos, videos – cost effective form of communication – generally gives the ‘communicator’ control of what is shared, distributed, posted – some privacy controls to prevent unwanted contact, visibility or access to personal information – self-managed visibility controls for some applications – national security and other government agency access where required – application’s provider has statutory obligations © 2014 Serenidad Consulting
    • Subtle Nuances that Affect Communication Outcomes: • Outgoing transmissions can be misinterpreted if context and familiarity is absent • Subliminal programming is commonplace – we need to break the cycle • Talking “at” or “to” people places people on the defensive – best to talk “with” • Facebook “poke” capability promotes antagonistic behavior through subliminal messaging of intent….can lead to full-blown bullying • Users need to self-check and censor provocative language • Get off the phone and internet………….walk and talk/visit instead © 2014 Serenidad Consulting
    • International Consultants in Excellence, Great Leadership and Positive Personal Power QUESTIONS ? www.serenidadconsulting.com © 2014 Serenidad Consulting