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Naomi Holtring and Jean Marcel Malliate, InterMEDIATE Dispute Management  - It Starts at The Top – Not just Policy!  Reasonable and Responsible Management are Key to Workplace Harmony
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Naomi Holtring and Jean Marcel Malliate, InterMEDIATE Dispute Management - It Starts at The Top – Not just Policy! Reasonable and Responsible Management are Key to Workplace Harmony

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Naomi Holtring, Managing Partner, Director, InterMEDIATE Dispute Management and Jean-Marcel Malliaté , Principal Mediator & Clinical Supervisor, InterMEDIATE Dispute Management delivered this …

Naomi Holtring, Managing Partner, Director, InterMEDIATE Dispute Management and Jean-Marcel Malliaté , Principal Mediator & Clinical Supervisor, InterMEDIATE Dispute Management delivered this presentation at the Inaugural Workplace Bullying Conference. This event brings together HR, WHS Managers, Workplace Psychologists and Academics to discuss policy and practices for combatting workplace bullying.

Find out more at http://www.informa.com.au/workplacebullying_13

Published in Career , Business
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Transcript

  • 1. It Starts at the Top
  • 2. It Starts at the Top Not just Policy. Reasonable and Responsible Management with a humanist approach, are key to Workplace Harmony
  • 3. 70:20:10
  • 4. How to Manage and Prevent Workplace Bullying
  • 5. How to Prepare for and have Key Crucial Conversations with staff – without accusations of bullying • • • Become skilled in effective, positive dialogue will keep your staff engaged and prevent accusations of bullying Engaged staff are more satisfied Satisfied staff are more productive
  • 6. How to Provide a Facilitated Discussion for Staff with nonserious conflict • • Early intervention is key You too, can learn how to encourage open dialogue, understanding and resolution of nonserious interpersonal disputes – before they escalate and become problematic.
  • 7. Know: when to utilise independent mediation, And what model will be most appropriate?
  • 8. PRIZE DRAW– Luncheon aboard for 2.
  • 9. Please contact Naomi Holtring MDR InterMEDIATE Dispute Management Pty Ltd 1300 367 330 or 0414 893 119 www.InterMEDIATE.com.au