Denise Cosgrove - Worksafe Victoria - Strengthening scheme outcomes in Victoria
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Denise Cosgrove - Worksafe Victoria - Strengthening scheme outcomes in Victoria

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Denise Cosgrove, CEO, Worksafe Victoria presented this at the National Workers' Compensation Summit 2014. The Summit focused on minimising workplace injury claims through establishing a successful ...

Denise Cosgrove, CEO, Worksafe Victoria presented this at the National Workers' Compensation Summit 2014. The Summit focused on minimising workplace injury claims through establishing a successful safety culture and embrace working towards successful outcomes should a workers compensation claim arise.

Find out more at http://www.informa.com.au/nwc14

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Denise Cosgrove - Worksafe Victoria - Strengthening scheme outcomes in Victoria Denise Cosgrove - Worksafe Victoria - Strengthening scheme outcomes in Victoria Presentation Transcript

  • Strengthening scheme outcomes in Victoria Denise Cosgrove Chief Executive, WorkSafe 27 February 2014
  • Our Vision Victorian workers returning home safe every day Our Mission Working with the community to deliver outstanding workplace safety, together with quality care and insurance protection to workers and employers
  • WorkSafe 2017 2017 outcomes WorkSafe targets Page 3
  • Summary of results Strong Improved Safety results Return to work results Modest progress Service results Positive Financial Results
  • We have challenges ahead • Victorian workplaces are changing and these shifts impact on workplace safety and return to work • Our performance is at risk of reaching a plateau • Victoria expects us to do more
  • 4-week claim trajectory 3.4  3.2 3.0  2.8 2.6 4 Week CpMHW   2.4 Current trend projection WorkSafe 2017 Target 2.2 Projected trend based on a 0% change in the March 2013 year-on-year result. Dec-16 Jun-16 Dec-15 Jun-15 Dec-14 Jun-14 Dec-13 Jun-13 Dec-12 Jun-12 Dec-11 Jun-11 Dec-10 Jun-10 Dec-09 Jun-09 Dec-08 Jun-08 Dec-07 Jun-07 2.0
  • 20.00% Not yet at work  W2017 target  Current trend projection Apr-17 Oct-16 Apr-16 Oct-15 Apr-15 Oct-14 Apr-14 Oct-13 Apr-13 Oct-12 19.00% Apr-12 Oct-11 Apr-11 Oct-10 Apr-10 Oct-09 Apr-09 Oct-08 Apr-08 Oct-07 Not yet at work 24.00% 23.00% 22.00% 21.00%   18.00%
  • Service targets and trajectory 88.00%  87.00% 86.00% 85.00%  84.00% 83.00% 'Employee/worker service' 82.00% 81.00%   W2017 Target Current trend projection 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17
  • A well-managed program of change focused on the future Safety Service / Health & Safety Strategy including Modern Regulator / Online claims management for injured workers and employers / Initiatives arising from the Health & Safety Strategy / Streamlined treatment requests Return to work Sustainability / Health Benefits of Safe Work / Value for Money Review / Better at Work project / Agent Model Review / Our People Strategy / IT Strategy
  • Agent Model Review Objectives • Create more scope for Agents to innovate; • Reduce the emphasis on process; • Improve the efficiency of the model; • Retain the most effective elements of the existing mode; and • Enable better support for attainment of WorkSafe 2017 goals
  • Macro projects in the last 5 years have saved $540m to $780m, but micro projectsEstimated Liability Value of WorkSafe Projects less valuable Estimated Liability Value in 5 years to 31 December 2012 $900m $800m $700m $600m $500m $400m $300m $200m $100m $0m Upper estimate Lower estimate Macro Projects Micro Projects Agent Outlier (Long Tail) * Numbers are indicative of relative value only and should not be relied upon as an exact quantification of value
  • Potential opportunities for improvement Maintain macro interventions (but make more efficient) Rationalise Agent engagement (principles/contacts) Substantially reduce micro interventions & process WorkSafe 2017 Simplify & stabilise incentive system (more outcome based) Reduce WorkSafe Involvement in Agent structures & roles Scheme monitoring remains core strength Minimum training standards for functions (not role)