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Mediating a Return to Work
Caryn Cridland
www.mindfulmediation.com.au
www.mindfulmediation.com.au
Workplace Bullying
– Abusive, insulting, or offensive language or comments
– Unjustified criticism or complaints
– Deliber...
Workplace Bullying
– Denying access to information, supervision,
consultation or resources to the detriment of the worker
...
Workplace Bullying
“repeated and unreasonable
behaviour directed toward a worker
or group of workers that creates
risk to ...
www.mindfulmediation.com.au
www.mindfulmediation.com.au
Barbara
John
Barbara and John
Interpreter
www.mindfulmediation.com.au
www.mindfulmediation.com.au
Eve
www.mindfulmediation.com.au
Jane
www.mindfulmediation.com.au
Jane and Eve
Connector
www.mindfulmediation.com.au
Return to Work
 Counselling
 Assessments ✓
 Coaching ✓
 Mediation ✓
 Team Facilitation ✓
www.mindfulmediation.com.au
Return to Work
Coaching & Assessment
– Leadership style
– Communication
– Personality
– Emotional ability
– Motivators
– V...
Return to Work
Skill Building
– Understanding own
and others’ style
– Strategies for
dealing with different
styles
– Commu...
Return to Work
– Work through
emotions
– Understand each
others’ perspective
– Strategies for future
working relationships...
Workplace Culture
 People Matter – show you care
 Purpose, vision, and values
 Goals, roles, and tasks
 Give and seek ...
Let’s Stay in Touch!
caryn@mindfulmediation.com.au
www.mindfulmediation.com.au
Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim
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Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim

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Caryn Cridland delivered the presentation at the 2014 Return to Work Forum.

The 2014 Return to Work Forum brought together speakers from multiple sectors to share best practice in return to work, injury management and rehabilitation.

For more information about the event, please visit: http://bit.ly/returntowork14

Published in: Leadership & Management
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Transcript of "Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim"

  1. 1. Mediating a Return to Work Caryn Cridland www.mindfulmediation.com.au
  2. 2. www.mindfulmediation.com.au
  3. 3. Workplace Bullying – Abusive, insulting, or offensive language or comments – Unjustified criticism or complaints – Deliberately excluding someone from workplace activities – Withholding information that is vital for effective work performance – Setting unreasonable timelines or constantly changing deadlines – Setting tasks that are unreasonably below or beyond a person’s skill level www.mindfulmediation.com.au
  4. 4. Workplace Bullying – Denying access to information, supervision, consultation or resources to the detriment of the worker – Spreading misinformation or malicious rumours – Changing work arrangements such as rosters and leave to deliberately inconvenience a particular worker or workers – Excessive scrutiny at work or unfair use of performance management systems and personnel processes – Stalking/threatening a person via phone, text, electronically (for e.g. through social media/email/intranet). www.mindfulmediation.com.au
  5. 5. Workplace Bullying “repeated and unreasonable behaviour directed toward a worker or group of workers that creates risk to health and safety.” www.mindfulmediation.com.au
  6. 6. www.mindfulmediation.com.au
  7. 7. www.mindfulmediation.com.au
  8. 8. Barbara
  9. 9. John
  10. 10. Barbara and John Interpreter www.mindfulmediation.com.au
  11. 11. www.mindfulmediation.com.au
  12. 12. Eve www.mindfulmediation.com.au
  13. 13. Jane www.mindfulmediation.com.au
  14. 14. Jane and Eve Connector www.mindfulmediation.com.au
  15. 15. Return to Work  Counselling  Assessments ✓  Coaching ✓  Mediation ✓  Team Facilitation ✓ www.mindfulmediation.com.au
  16. 16. Return to Work Coaching & Assessment – Leadership style – Communication – Personality – Emotional ability – Motivators – Values www.mindfulmediation.com.au
  17. 17. Return to Work Skill Building – Understanding own and others’ style – Strategies for dealing with different styles – Communicating with empathy – Leadership style – Assertiveness www.mindfulmediation.com.au
  18. 18. Return to Work – Work through emotions – Understand each others’ perspective – Strategies for future working relationships – Communication strategies – Rebuilding trust Mediation www.mindfulmediation.com.au
  19. 19. Workplace Culture  People Matter – show you care  Purpose, vision, and values  Goals, roles, and tasks  Give and seek feedback  Effective communication / listening  Check in with how staff are feeling  Develop rapport with staff  Show staff they are valued and appreciated  Humour www.mindfulmediation.com.au
  20. 20. Let’s Stay in Touch! caryn@mindfulmediation.com.au www.mindfulmediation.com.au
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