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Alison Battley, Psychological Consultant, The Recovre Group - Recovre Group Presentation

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Alison Battley delivered this presentation at the Safety in Action 2014 Conference in Melbourne. This conference brings thought leadership and showcases topical, innovative safety methods and …

Alison Battley delivered this presentation at the Safety in Action 2014 Conference in Melbourne. This conference brings thought leadership and showcases topical, innovative safety methods and practices.

For more information, please visit http://www.safetyinaction.net.au/SIA2014Melbourne

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  • 1. Recovre Mental  Health  (RMH)   Alison  Ba5ley   Psychologist  –  The  Recovre  Group  
  • 2. The  Workplace  as  a  System   Employees   Management   Execu>ve  
  • 3. Risk  Assessment/Interven>on  in  the   Workplace   3 Sta>c   • Nature  of  the  business   • The  broad  culture   • History  of  bullying/ stress   • Global  economy   Dynamic  Stable   • Ins>tu>onal  culture   • Economic  climate   • Growth  of  business   • Organisa>onal  change   • Problema>c  personnel   Dynamic   Changeable   • Problema>c  working   rela>onships   • Ineffec>ve   management  of   conflict   • Poor  management  of   change   • Problem  person  
  • 4. Applica>on  of  Systems  Theory   Ter8ary  Interven8ons   Injury  Management  /   Rehabilita4on  /   Treatment   Secondary  Interven8ons   IMEs  /  Educa4on   Programs  /  Dispute   resolu4on  /  Corporate   Wellness  Programs   Primary  Interven8ons   Psychosocial  risk   Assessment  /  Policy  &   Procedure  Review  
  • 5. Psychosocial  Risk  Assessment  -­‐  Example   •  Call  Centre  –  25  employees   Areas  of  concern  iden>fied  from  Self  Assessment  Tool:   -­‐  Clear  Leadership  &  Expecta>ons:  15/20  (minimal  concern)   -­‐  Workload  Management:  15/20  (minimal  concern)   -­‐  Physical  Protec>on  &  Safety:  11/20  (significant  concern)*   *    Recent  threat  to  staff  safety,  lodgement  of  stress  claim,   unclear  procedures  for  staff  to  escalate  etc  
  • 6. Interven>ons   Ter>ary  Interven>ons   RTW  Coordinator   Training  to  manage   stress  claim   Secondary   Interven8on   Duress  Alarms,  De-­‐ Escala4on  Training   for  Staff,  Suppor4ve   Leadership   (Debriefing)   Primary   Interven8ons   Improvement  of   Policies/Procedures   re  Occupa>onal   Violence  &  Escala>on  
  • 7. Ques>ons  
  • 8. Thank  you   To  find    out  more…   Phone:     1300  550  276   Email:       recovremedical@recovre.com.au   Website:     www.recovre.com.au   LinkedIn:     www.linkedin.com/company/recovre