Green Roof http://www.flickr.com/photos/chicago2016/2757155721/sizes/m/in/photostream/
Needs of the patrons!!
Cudahy Library at Loyola http://www.flickr.com/photos/kschwoe/3045797967/sizes/m/in/photostream/
Loyola Information Commons http://www.flickr.com/photos/tomspix/3730762930/sizes/m/in/photostream/
Partnerships in the Information Commons
Why is partnership essential?
Nazareth College http://www.flickr.com/photos/nazarethcie/5204493529/in/set-72157625335970633/ Essential component of the computer workstation environment
The HUB at William T. Young Library http://staceygreenwell.blogspot.com/2010/07/happy-birthday-uncommon-commons.html Students/Patrons need both research and technological assistance
http://www.flickr.com/photos/thehubatwts/3292428219/sizes/m/in/photostream/ Offer different perspectives for improving service
Other Reasons: Help resolve problems more quickly Allow for more accurate referrals Remove barriers between departments with different cultures and values to meet the needs of a combined user audience
What Kind of Partnerships are Needed in the Information Commons?
Basics: Reference Librarians Information Technology Staff Students/Patrons Administration/Board Members Key Community Members Stakeholders Support Staff Key community members/Dono rs
Sinclair Community College Library Tutoring and Learning Center http://www.flickr.com/photos/sinclairlibrary/1894156656/
University of Tennessee Library The Writing Center http://www.lib.utk.edu/refs/writingcenter.html
Sinclair Community College Library Academic Resource Center http://www.flickr.com/photos/sinclairlibrary/1454181051/sizes/m/in/photostream/
The HUB at William T. Young Library "GRUB AT THE HUB" http://www.flickr.com/photos/thehubatwts/1408244233/commons.html
University of New Haven Library Library Cafe http://www.newhaven.edu/library/general/JazzmanCafe/
How do you create these partnerships?
Sinclair Community College Library Integrated Desk http://www.flickr.com/photos/sinclairlibrary/2048506732/sizes/z/in/photostream/ Service at a single desk
The HUB at William T. Young Library http://staceygreenwell.blogspot.com/2010/07/happy-birthday-uncommon-commons.html Service at two separate, but co-located desks
What are some challenges partnerships face?
http://www.kcl.ac.uk/about/structure/principal/cio.html The creation of a "CIO" helps combat these problems
What is the Role of the "Reference Librarian" in the Information Commons?
Monterey Institute of International Studies Text-A-Librarian Service http://www.flickr.com/photos/sarspri/4267162439/sizes /z/in/photostream/ Manage everything from face to face to digital communication
Sinclair Community College Library Library Instruction Classroom http://www.flickr.com/photos/sinclairlibrary/1894236862/sizes/z/in/photostream/ Teachers
Hennepin County Library "bookspace" http://www.hclib.org/pub/bookspace/ Work easily in online spaces
The Librarian In Black Blog http://librarianinblack.net/librarianinblack/ Develop a strong online presence
Michael Stephens on Twitter @mstephens7 http://twitter.com/#!/mstephens7 Be where students are
http://ucblibraries.colorado.edu/systems/learnCom/buffalo.htm Actual jActual job
How Marketing & Outreach How do we find out what our users want out of the information commons? -Needs Assessments -Surveys -Focus Groups -Feedback and suggestion boxes -By talking to our patrons!
Marketing & Outreach
How do we get the word out?
-Word of mouth
-Partnerships with schools and community organizations
Feedback & Measuring Success
How do we know we are serving our patrons needs?
-Watching how people use the commons
-Suggestion and feedback boxes
-Unsolicited feedback and complaints
-Usage numbers and trends
Frequent feedback is key!
The Ideal Information Commons
What is a library? A place to learn outside the classroom. Leslie M. Haas, Director, Klarchek Information Commons, Loyola University
An Information Commons is…
a place for collaboration, connectivity and community University of Dayton in Ohio http://net.educause.edu/ir/library/pdf/PUB7102g.pdf
designed to support continued learning opportunities… University of Wisconsin Milwaukee http://annelizclark.net/about.shtml
promote impromptu gatherings …
provide individual places for quiet reflection … http://queensburycollege.com/
to provide a focal point on campus… Loyola University’s Information Commons
where the elements of meeting, collaboration, and discovery come together…