Your SlideShare is downloading. ×
0
The Economy and the AV Industry Mary Baehr, CTS, PRC Sr. Market Research Analyst InfoComm Wednesday Webinar Series Februar...
CTS Renewal Units <ul><li>This webinar provides the following RUs: </li></ul><ul><li>CTS: 1  CTS-D: 1  CTS-I: 0  Max:  1 <...
Webinar Etiquette and Ground Rules <ul><li>Questions? Use the Q&A button top of screen </li></ul><ul><li>All lines will be...
Who participated? <ul><li>728 AV Providers </li></ul><ul><ul><li>Systems Integrators –  333 </li></ul></ul><ul><ul><li>Ren...
InfoComm Performance Index (IPI) January 2011
InfoComm Performance Index (IPI) - Tracked
InfoComm Performance Index (IPI) – Expectations
<ul><li>Questions? </li></ul><ul><li>Use the Q&A button top of screen </li></ul>
IPI Performance Categories
Performance by Segment *Past 6 months Strong Good Fair Weak Systems Integrators 21% 42.9% 26.4% 8.4% Rental & Staging 20.0...
Performance by Global Region *Past 6 months Strong Good Fair Weak North America 20.3% 37% 30.6% 10.3% Latin America 25% 58...
Performance by Region – US & Canada *Past 6 months Strong Good Fair Weak Northeast 17.6% 31.9% 37.0% 11.8% South Atlantic ...
Staffing Trends Jan 11 Oct 10 Feb 10 Oct 09 Jul 09 Jan 09 Sep 08 Laid off or let go of staff 18.8 27.6 33.6 31.9 37.3 19.0...
Staffing Trends
InfoComm Demand Index (IDI) January 2011
InfoComm Performance Index (IPI) January 2011
InfoComm Demand Index (IDI) – Trends
Biggest “Wish List” Item <ul><li>Control Systems </li></ul><ul><li>Conferencing systems, equipment and Services </li></ul>...
The Storm May Not Be Over <ul><li>Trying times demand good leadership </li></ul><ul><li>Lessons learned </li></ul><ul><li>...
What you’ll find in the ‘11 Snapshot <ul><li>All or most of the above metrics broken down by: </li></ul><ul><ul><li>Compan...
Announcing the New Spotlight Survey <ul><li>Snapshot of perceptions in the Rental & Staging market </li></ul><ul><li>In th...
How to get your copy <ul><li>Download your free copy  www.infocomm.org/marketresearch </li></ul>
<ul><li>Questions? </li></ul><ul><li>Use the Q&A button top of screen </li></ul>
Your source for Information <ul><li>InfoComm Market Research </li></ul><ul><li>www.infocomm.org/marketresearch </li></ul><...
Upcoming Wednesday Webinars <ul><li>Feb. 9  Sneak Peek of InfoComm Academy Training at InfoComm 2011 </li></ul><ul><li>Feb...
<ul><li>Thank you! </li></ul>
Upcoming SlideShare
Loading in...5
×

2011 econsnapshotwebinarfinal

532

Published on

Find out the state of the av industry.

Published in: Technology, Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
532
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
10
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • As you remember, around September 08 was when the lending market issues were revealed, which started the decline for the general economy The AV economy saw a swift decline from Jan 09 to October 09 where it bottomed out A slow and stead increase in performance has been seen for the last 16 months. Does this mean that we’ve seen the bottom and are on a permanent incline? Who knows? (57% think so) but hopefully the situation has taught us to be more prudent, and to build better relationships with our customers so each of us gets through this positively
  • This graph adds one line to the last graph, which is how in each survey, we asked the participant to predict how the next 6 months looked for their company.
  • Most prevalent response is in bold Critical was omitted because of such a small amount of data Each segment was in the “good” category for the next 6 months, except Ind. Prog/MM Prof
  • Every one is improving. “ Good” was the most common response for all segments The less mature markets, like Latin America and Asia seem to have the most optimistic outlook, which makes sense, because they also have the most room to grow.
  • “ Good” was the most common response for all segments
  • Most common response with 17% of respondents reported lay-offs of between 3-5%
  • This graph adds one line to the last graph, which is how in each survey, we asked the participant to predict how the next 6 months looked for their company.
  • The InfoComm Demand Index uses the same methodology as the IPI but is measured among the AV end-useres.
  • This graph adds one line to the last graph, which is how in each survey, we asked the participant to predict how the next 6 months looked for their company.
  • Control 24.7% Conf 24.2% Proje 11.9 Dig Sign 7.2
  • I love being the bearer of good tidings, but let’s not kid ourselves, we need to make sure we are not caught off guard. We may have weathered the worst of the storm, and the outlook may be good, but with the general economy still hurting, National unemployment rates at 9.1%, but with some states like Michigan at 11.3%, hard times are certainly not over for everyone. What are some of the lessons you’ve learned? Maybe some customers aren’t worth keeping? Just who are you best and most loyal employees? Maybe you’ve fixed some processes that weren’t working, or at least not well. You’ve realized just how valuable each and every customer is, deliver exceptional customer service, and they’ll remain loyal Good information to make decisions, to enable you to react quickly, but without being knee-jerk, The kind of information I’m talking about is both internal and external to your organization.
  • Based on strong response from this market – an opportunity to break out – target the surveys for even greater response!
  • Transcript of "2011 econsnapshotwebinarfinal"

    1. 1. The Economy and the AV Industry Mary Baehr, CTS, PRC Sr. Market Research Analyst InfoComm Wednesday Webinar Series February 2, 2011
    2. 2. CTS Renewal Units <ul><li>This webinar provides the following RUs: </li></ul><ul><li>CTS: 1 CTS-D: 1 CTS-I: 0 Max: 1 </li></ul><ul><li>Viewing live? Allow 2 weeks for your attendance to appear on your transcript http ://ctstranscript.infocomm.org/ </li></ul><ul><li>Viewing a recording? Visit the InfoComm certification renewal website for instructions on how to take a test to attain RUs </li></ul>
    3. 3. Webinar Etiquette and Ground Rules <ul><li>Questions? Use the Q&A button top of screen </li></ul><ul><li>All lines will be muted </li></ul><ul><li>This session will be recorded </li></ul>
    4. 4. Who participated? <ul><li>728 AV Providers </li></ul><ul><ul><li>Systems Integrators – 333 </li></ul></ul><ul><ul><li>Rental & Staging – 114 </li></ul></ul><ul><ul><li>Independent Design Consultants – 56 </li></ul></ul><ul><ul><li>Manufacturers – 67 </li></ul></ul><ul><ul><li>Independent Reps, Dealer/Resellers, Distributors – 132 </li></ul></ul><ul><ul><li>Independent Programmers and Multimedia Professionals – 17 </li></ul></ul><ul><ul><li>Other – 9 </li></ul></ul><ul><li>148 AV End Users </li></ul>
    5. 5. InfoComm Performance Index (IPI) January 2011
    6. 6. InfoComm Performance Index (IPI) - Tracked
    7. 7. InfoComm Performance Index (IPI) – Expectations
    8. 8. <ul><li>Questions? </li></ul><ul><li>Use the Q&A button top of screen </li></ul>
    9. 9. IPI Performance Categories
    10. 10. Performance by Segment *Past 6 months Strong Good Fair Weak Systems Integrators 21% 42.9% 26.4% 8.4% Rental & Staging 20.0% 43% 27.2% 5.3% Independent Design Consultants 10.7% 33.9% 39.3% 12.5% Manufacturers 32.8% 28.4% 31.3% 7.5% Reps/Dealers 24.2% 37.9% 28.8% 9.1% Independent Programmers 5.9% 47.1% 35.3% 11.8%
    11. 11. Performance by Global Region *Past 6 months Strong Good Fair Weak North America 20.3% 37% 30.6% 10.3% Latin America 25% 58.8% 13.2% 1.5% Europe 19.7% 41.8% 35.8% 4.5% Middle East/ Africa 27.8% 38.9% 27.8% 0% Asia-Pacific 32.6% 46.5% 18.6% 2.3%
    12. 12. Performance by Region – US & Canada *Past 6 months Strong Good Fair Weak Northeast 17.6% 31.9% 37.0% 11.8% South Atlantic 28.2% 32.3% 30.6% 7.3% South Central 27.4% 38.7% 21.0% 11.3% North Central 13.0% 41.3% 30.4% 15.2% Mountain/Pacific 16.8% 38.3% 31.8% 10.3%
    13. 13. Staffing Trends Jan 11 Oct 10 Feb 10 Oct 09 Jul 09 Jan 09 Sep 08 Laid off or let go of staff 18.8 27.6 33.6 31.9 37.3 19.0 9.5 We have not filled vacant positions 21.7 29.2 28.2 30.3 32.1 27.3 16.2 We are hiring, but have hired fewer people than we originally anticipated 27.9 29.2 22.1 27.6 16.9 24.5 24.8 We are hiring, and have hired more people than we originally anticipated 19.0 14.1 9.1 5.9 6.5 9.3 15.8 We have outsourced tasks rather than hire staff 19.1 23.5 20.5 21.6 17.2 16.2 20.7 We are doing more work with internal resources than using outside services/providers 29.9 31.7 35.3 36.8 34.4 NA NA We have cut staff salaries or benefits 11.1 20.7 26.0 26.5 26.6 7.6 2.3 We have increased staff salaries or benefits 12.5 9.7 8.6 3.2 4.9 7.9 19.8 We have delayed or decreased planned pay increases 22.2 31.0 34.9 36.2 38.3 18.6 12.2 We have boosted planned pay increases or provided bonuses 5.1 2.5 3.8 1.6 1.0 3.1 9.9 We have cut staff training budgets 7.8 12.9 14.4 15.7 18.5 10.0 4.5 We have increased staff training budgets 12.9 2.2 10.8 9.2 6.8 9.6 18.9
    14. 14. Staffing Trends
    15. 15. InfoComm Demand Index (IDI) January 2011
    16. 16. InfoComm Performance Index (IPI) January 2011
    17. 17. InfoComm Demand Index (IDI) – Trends
    18. 18. Biggest “Wish List” Item <ul><li>Control Systems </li></ul><ul><li>Conferencing systems, equipment and Services </li></ul><ul><li>Projectors </li></ul><ul><li>High Definition Displays </li></ul><ul><li>Digital Signage </li></ul>
    19. 19. The Storm May Not Be Over <ul><li>Trying times demand good leadership </li></ul><ul><li>Lessons learned </li></ul><ul><li>Efficiency </li></ul><ul><li>Deliver exceptional customer service </li></ul><ul><li>Foster community & teamwork </li></ul><ul><li>Good information </li></ul><ul><li>Network incessantly </li></ul>
    20. 20. What you’ll find in the ‘11 Snapshot <ul><li>All or most of the above metrics broken down by: </li></ul><ul><ul><li>Company type </li></ul></ul><ul><ul><li>Company size (revenue) </li></ul></ul><ul><ul><li>AV User Type </li></ul></ul><ul><ul><li>Location (global region) </li></ul></ul><ul><ul><li>Location (US & Canada) </li></ul></ul>
    21. 21. Announcing the New Spotlight Survey <ul><li>Snapshot of perceptions in the Rental & Staging market </li></ul><ul><li>In the field later this month </li></ul>
    22. 22. How to get your copy <ul><li>Download your free copy www.infocomm.org/marketresearch </li></ul>
    23. 23. <ul><li>Questions? </li></ul><ul><li>Use the Q&A button top of screen </li></ul>
    24. 24. Your source for Information <ul><li>InfoComm Market Research </li></ul><ul><li>www.infocomm.org/marketresearch </li></ul><ul><li>[email_address] </li></ul><ul><li>+1.703.273.7200 </li></ul>
    25. 25. Upcoming Wednesday Webinars <ul><li>Feb. 9 Sneak Peek of InfoComm Academy Training at InfoComm 2011 </li></ul><ul><li>Feb. 16 CEO Series – Boxes to Net-Centric AV </li></ul><ul><li>Feb. 23 CEO Series – The Manager as Coach </li></ul><ul><li>Mar. 2 CEO Series – Generations in the Workplace </li></ul><ul><li>Mar. 9 CEO Series – Managing Transition </li></ul>
    26. 26. <ul><li>Thank you! </li></ul>
    1. A particular slide catching your eye?

      Clipping is a handy way to collect important slides you want to go back to later.

    ×