White Label Knowledge Management Platform for MyAIDS Nexus - Case Study


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White Label Knowledge Management Platform for MyAIDS Nexus - Case Study

  1. 1. Case Study MyAIDSNexus Social Network Based Community Portal Marketing Contacts: Vineet DahiyaSocial Network Based Community InfoAxon Technologies Ltd. Mob - +91-9810425760 Email - vineet.dahiya@infoaxon.comPortal
  2. 2. Case StudyOverviewMyAIDSNexus (http://www.myaidsnexus.org) is a new initiative to enhance the existing AIDSPortal (http://www.aidsportal.org). Itempowers individuals with personal and professional interests in HIV and AIDS community. The MyAIDSNexus solution is all aboutempowerment, voice, participation and enhanced outcomes.MyAIDSNexus reduces complexity in comprehending development AID issues to a manageable form and in a non-patronising wayshows potential users what is out there, and how, in difficult circumstances, they can interact with it/them/each other. It has beenspecifically conceived as a way to push back the barriers to access for those in developing countries.MyAIDSNexus offers a single point of access to a range of useful and practical micro-services. It makes no assumptions aboutconnectivity, bandwidth, or ownership of certain types of information device.The focus for MyAIDSNexus platform is that many thousands of individuals will come to appreciate that MyAIDSNexus represents aconvenient way for them to handle all their HIV and AIDS related information flows in a simple but highly efficient manner. www.infoaxon.com
  3. 3. Case StudyBusiness Needs and ChallengesThe challenge for the older web initiative AIDSPortal (http://www.aidsportal.org) was that the existing portal provided access toinformation based on portal wide information availability, coupled with access rights defined by the user registration functions.Information was organized in a structured way according to a content framework that was employed. However, the limitations of aportal approach to accessing information was that it was difficult to maintain, determine access rights to information andfunctionality in a diverse and decentralized environment.The business needs that emerged out of this scenario were to provide following services in a new social networked approach that ishighly decentralized.A new social platform dedicated for a specific purpose was conceived out of certain business requirements. The basic requirementwas to create a common platform where individuals with personal and professional interests in HIV and AIDS can connect, interactand create awareness about it.A further drill down and InfoAxon identified following business needs: To conceptualize and develop a social networking platform which offered interactive profiles for individuals and groups. A portal, which has customizable discussion groups including pictures and polls as well. Functionality to include third-party applications such as job listings, videos, directories. To provide single point of access to a range of useful and practical micro-services. A solution, which can help in facilitating access to information given the time and resource constraints facing organizations responding to HIV and AIDS.Following challenges were associated with business needs: Integrating third party applications within the main portal. Ensuring seamless interaction between the micro-services included within the solution. Being a global site MyAIDSNexus required being scalable and robust in nature. Capturing and maintaining information of all the users spread across the globe. Performance requirements on the solution due to the amount of processes the system is being exposed to.To meet these business needs and challenges, InfoAxon proposed and designed a highly reliable and resilient solution using latestopen source technologies. www.infoaxon.com
  4. 4. Case StudySocial Network Rights ModelThe rights model for social network was required in the new solution. It was important to know What a user can see or do? How information is organized? How users can be contacted? How this can be defined by the social network user rights model?All information is presented and accessed through this model.Micro ServicesMicro services were to be established as the universal containers of information and functionalities. This approach was needed tomodularize all information and functionalities, and therefore facilitate the ability of users to find information and functionality, andto subscribe to or publish to those sources.Part of a Global InitiativeMyAIDSNexus is a part of global initiative that aims tofacilitate greater knowledge sharing and networking amongorganizations involved in the response to HIV and AIDS.It focuses on developing or adopting simple tools that cansupport country led networking and knowledge sharing.MyAIDSNexus primarily works in partnership with networksand seeks to strengthen their ability to support the responseto the AIDS epidemic.MyAIDSNexus was developed by InfoAxon after a series ofinteractions with certain end-users and critical stakeholdersinvolved in the project.InfoAxon conceptualized the solution/portal with an intentionto represent a convenient way for many thousands ofindividuals to handle all their HIV and AIDS relatedinformation flows in a simple but highly efficient manner. www.infoaxon.com
  5. 5. Case StudyPlatform ApproachA platform approach was needed for the presentation and access to micro-services utilizing multiple channels of access, and basedon the access and ability of a user to find, subscribe to or publish information.Within this framework, all information, data, and functionalities are presented through micro-services.Examples are: Record personal details. Record organizational details. Upload a list of documents. Maintain a list of links to documents of interest. Maintain a blog. Maintain a news feed. Link to a news feed from a particular source.The solution effectively met the following principle objectives for the MyAIDSNexus portal: Focus on networking. More open policy dialogue. Country-led management. Focus on networks. Easy and quick access to information.Why InfoAxon?InfoAxon was chosen for several reasons to implement the MyAIDSNexus solution: Our 8 year track record underlines the fact, that when it comes to helping with business solutions for a collaborative environment, then InfoAxon leads the way. Use of existing pre-packaged knowledge management platform technologies that are available as readymade white label platform that enabled rapid implementation of the workflows and knowledge management environment to achieve MyAIDSNexus objectives. Local partnering with Kwantu IT in South Africa as part of a consortium to deliver the solution. Kwantu IT and InfoAxon collaborated where InfoAxon provided the technical solution to make this solution a reality. Expertise in Open source integration to creative innovative solutions to similar problems by leveraging the power of open source, enterprise social network communities, and knowledge management practices. Ability to put together a multi-disciplined development team comprising of development experts and technology gurus. www.infoaxon.com
  6. 6. Case StudyHow InfoAxon achieved it?InfoAxon implemented the project as part of a consortium and in closepartnership with Kwantu IT. Kwantu IT brought the domain businessknowledge expertise of the development sector.InfoAxon already had a mix of technology and business skills toleverage the knowledge management platform and deliver thesolution.White Label Knowledge ManagementPlatform for Community DevelopmentInfoAxon used its white label flagship Knowledge Managementplatform to implement the MyAIDSNexus solution.The white label platform provides out of box features such as: Social Networking application. Knowledge Community Spaces. Content Management.MyAIDSNexus solution was configured on this white label platform to deliverfeatures like adding an application, tracking of grants, creating and managinguser groups etc. These all features led to smooth functioning and managementof MyAIDSNexus portal.Third Party ApplicationsMyAIDSNexus enables an individual to interact with and use certain third-partyapplications as well. The portal leverages the benefits of specialized third partyapplications like YouTube, Flickr etc. www.infoaxon.com
  7. 7. Case StudyComplete User Control Over the ProfileThe users of MyAIDSNexus have better control over their profiles on the portal. They can modify their profile, add third partyapplications (As allowed by the system), change the layout, and so on. The system offers better flexibility of using several basicfunctionalities as and when required.In-built Search FunctionalityMyAIDSNexus portal comes with an in-built search functionality, whichsupports users to search for any relevant data within the context of thesolution. The search functionality also provides users with filteringoptions such as: All By Type People Groups Organizations ApplicationsThis all helped users in getting better and more categorized searchresults.Complete Collaboration with theNetworkMyAIDSNexus helps a user to stay in touch with other users existingwithin their network. The portal also allows users to search for andconnect with people who are not part of their network. The solutionprovides users with flexibility to view people in different order likealphabetical (A-Z), Newest, and Popular. www.infoaxon.com
  8. 8. Case StudyThird Party Application InteractionThe proposed solution also interacts with third party applications like YouTube,Flickr etc. The basic intention of enabling the use of third party applications wasto increase solution‟s flexibility to handle ever growing users‟ expectations. Withmajor thrust on networking, it was important to have applications, whichincrease user‟s capability to harness power of social networking.Technology StackThe table below lists the components of technology stack used for developing the solution. OSS Components Details LifeRay, ZK, XForm, Presentation XSLT, JSP Middle Level JBoss, RestEasy, XQuery Backend DaoLayer/XQuery, JDBC Database MySQL, Exist Content Syndication XML, ATOM Application Server JBoss Operating System CentOS www.infoaxon.com
  9. 9. Case StudyWhat InfoAxon delivered?With its expertise in using open source frameworks and stacks, InfoAxon added immense value to the EPWP implementation bydesigning a solution that was: Robust and Scalable: The solution built on proven open source frameworks and components, was highly configurable, scalable and robust in nature, thus enabling the end user to customize and configure the complete solution as per its requirement. Easy on Maintenance: The complete application was built in a way that it involved minimum layers of development hence making the solution easy to maintain. Economical and cost efficient: Use of already existing frameworks and integrating them with InfoAxon‟s own open source stack helped in reducing the development cost of the complete solution. Delivered rapidly and timely: Experience in open source integration helped in ensuring a quick and efficient delivery of the solution. www.infoaxon.com
  10. 10. Case StudyOur Customer Showcase www.infoaxon.com
  11. 11. About InfoAxon Technologies InfoAxon is a leading provider of enterprise services and business solutions powered by open source. We design, architect and support complete “Enterprise Solution Platforms” using Open Standards, Web 2.0 next generation technologies and Open Source Frameworks providing end-to-end solutions to business problems. India‟s First Global Open Source Integration Company We are Indias First Global Open Source Integration Company providing business solutions in areas of Content & Knowledge Management, Web2.0 Collaboration and Business Intelligence powered by our unique open source „Platforming‟ expertise.INDIA OFFICE: UK OFFICE:InfoAxon Technologies Ltd. InfoAxon Technologies UK Ltd.H-189, Sector-63, Building A, Trinity Court,Electronic City, Wokingham Road,NODIA-201307, U.P Bracknell, Berkshire RG42 1PL,India United KingdomPhone:+91 120 4350040, Phone: +44 1344 668048,Fax:+ 91 120 4350065 Fax: +44 1344 668148Website: www.infoaxon.com | Blog: http://blog.infoaxon.com | E-mail: contactus@infoaxon.comSlideshare: http://www.slideshare.net/infoaxon | Facebook: http://www.facebook.com/infoaxon