Project Description International Rescue Committee and infoasaid pilot project in Galkayo Somalia

393 views
330 views

Published on

In August 2012, a pilot communication project was implemented to improve the delivery of IRC's services through enhanced two-way communication between IRC and the communities it serves. This entailed the launch of a hotline for IDP and host communities in four programme areas, the installation of a FrontlineSMS information hub to systematically deliver information about food security and livelihoods to pastoralists and the installation of FrontlineForms on the mobile phones of community animal health workers and hygiene promoters to quickly and systematically collect data from the field.

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
393
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Project Description International Rescue Committee and infoasaid pilot project in Galkayo Somalia

  1. 1. International Rescue Committee Somaliahttp://www.infoasaid.org
  2. 2. Situation Analysis• IRC has been working in Somalia since 2007. The organization provides assistance to around 160,000 people, comprising of a mix of IDPs, host communities and pastoralists.• IRC in Somalia focuses on three sectors: 1. Health: Primary health care in partnership with the Ministry of Health and local NGOs 2. WASH: Water, sanitation and hygiene promotion 3. Livelihoods and Food Security: Temporary employment, economic empowerment and livestock asset protection infoasaid for the International Rescue Committee– September 2012
  3. 3. Displaced family in Hiran IDP camp in Gaalkayo Photo Credit: IRC
  4. 4. Watering livestock in Bucqad Photo Credit: IRC
  5. 5. Hand washing facility in Carafat IDP camp, Gaalkayo Photo Credit: IRC
  6. 6. Current Communication Methods• Communication focuses on face to face methods via their hygiene promoters (HPs) and community animal health workers (CAHWs).• WASH programme also uses radio spots during dry season on Codka Mudug FM (south Gal) and Radio Daljir (north Gal).However, while IRC is performing well in terms of information provision to communities, the organisation would like to improve:  Systematic collection and analysis of feedback  Reorientation of programme interventions based on feedback  Systematic communication of responses to feedback received infoasaid for International Rescue Committee in Somalia – September 2012
  7. 7. Communications Challenges• Challenges to using mass media include: • FM radio only reaches programme areas near major towns (eg Galkayo) • The target population is largely illiterate so text based communication is not suitable (eg SMS, notice boards and leaflets) • The target population in the Livelihoods programme are often isolated and dispersed over a large area; they also use a variety of sim cards. Hormud is popular amongst pastoralist communities in south central Somalia (Galmudug) but not in Puntland (Golis). infoasaid for International Rescue Committee in Somalia – September 2012
  8. 8. Proposed Project• Overall goal • To improve the quality (relevance/appropriateness, coverage, efficiency and effectiveness) of IRC’s assistance in Somalia.• Three objectives: 1. To improve the delivery of WASH and FSL services through enhanced two-way communication between IRC and the communities it serves. 2. To improve communication as a form of aid by providing pastoralist communities with access to useful information such as market prices and US$ exchange rates, as well as critical issues affecting livestock. 3. To improve the collection of monitoring data from CAHWs and HPs. infoasaid for International Rescue Committee in Somalia – September 2012
  9. 9. Proposed ProjectThree interventions: 1. Establish a staffed hotline for IDP and host communities in four programme areas in order to provide affected communities with a channel of communication for asking questions, raising concerns, providing feedback on IRC’s programmes, expressing unmet needs and providing incident reports. 2. Create a FrontlineSMS information hub and interactive voice response (IVR) service in IRC’s Galkayo office. Use the hub and IVR service to systematically deliver information about food security and livelihoods to pastoralists. 3. Install FrontlineForms on the mobile phones of community volunteers to quickly and systematically collect data from the field. infoasaid for International Rescue Committee in Somalia – September 2012
  10. 10. IRC staff completing an information mappingexercise during the infoasaid scoping mission Photo: Miranda Eeles/infoasaid
  11. 11. IRC staff learning how to recordaudio files for the IVR service Photo: Miranda Eeles/infoasaid
  12. 12. Training on how to use the solar chargers to recharge mobile handsets infoasaid training IRC staff on how to use solar-powered chargers Photo: Najib Farah/IRC
  13. 13. Expected Outcomes• IRC’s beneficiaries are able to engage in dialogue with IRC staff through the hotline and as a result are better informed about services and are able to influence programme delivery.• Improved food security and livelihoods as a result of access to information.• Better quality monitoring data collected more efficiently through the use of FrontlineForms. infoasaid for International Rescue Committee in Somalia – September 2012
  14. 14. IRC Somalia TimeframeJune –July 2012 August – Sept 2012 October 2012 November 2012Scoping tripProcurement infoasaid Training Implementation Mid-project Review : 1) What is working well, what is not working well, and why? 2) How, if at all, is the communication project influencing the overall humanitarian response? infoasaid for International Rescue Committee in Somalia – September 2012
  15. 15. Thank you for your attention ! World Vision in Voi, Kenya ActionAid in Isiolo, KenyaRead More Save the Children in Wajir, Kenya Save the Children in Puntland, Somalia http://www.infoasaid.org

×