Transcript of "The basics of using operated assisted conferencing for your business calls"
Using Operated AssistedConferencing for Your Business Calls
Intro•If you are the person who is in charge of managing thelarge-scale audio conferencing for your business, you areaware of the extreme stress setting up these conferencescan create.•The pressure is on to do everything exactly right, from thesetup of the conference through to its completion andfollow-up.•However, even when you are the person who is in charge,you don’t have to deal with all the stresses on your own;you can make use of an operator assisted call.
Operator Assisted Conferencing•An operator assisted call is a form of audioconferencing businesses and individuals canuse to hold meetings and larger conferencesover the phone.•During the process of the call, an operator willbe assigned to your call to assist you withvarious features, as well as oversee the entirecall.•You will obtain help through every step of theprocess, from the planning of the conferenceto the follow-up many businesses use after theconference.
Before the Conference •When you sign up for your operator assisted call, you will be assigned an operator by your audio conferencing provider. •This operator will be the person who will help you through every step of the process. •The first step is to connect with the operator to go over your agenda and goals for the meeting
Before the Conference•Once specifics have been decided, theoperator will set everything up and schedulethe call.•Just before your conference, the operator willhold a smaller subconference with you and anypresenters to make sure everyone is on thesame page and is completely prepared.•This will include making sure everyone canpronounce all the names of the participantsand go over any new updates.
During the Conference•Once your operator assisted conferencing callshould start, the operator will make sure thecall begins as scheduled, as well as perform avariety of other tasks.• This can include greeting the callers as theyenter the conference, calling anyone who ismissing, gathering information, answering anyquestions and dealing with various problems.•In addition, there may be certain tasks theoperator will handle for you, such asmoderating, taking polls, muting participantswho are experiencing large amounts ofbackground noise and recording the session.
After the Conference•When your audio conferencing call iscompleted, you can expect to receive all theinformation you require from the operator.•The operator who handled your conferencecall will compile the data that was collectedfrom each participant, including identifyinginformation, polling results and contactinformation.•In addition to this information, the operatorcan also provide you with a transcript of yourcall, along with the recording, if you requestedit.
Closing•When you choose to use operator assisted conferencingfor your major conference calls, you can expect a betteroverall experience for yourself and all your attendees.•It doesn’t matter if you will be holding a meeting for ahandful of people or a much larger group; the operatoris there to ensure your call goes as smoothly as possible.•This makes it a good choice for just about any type ofmeeting you may need to hold, including shareholdermeetings, team meetings, project updates and evenspecial events.
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