Best Practices in Offshore Outsourcing for Digital Agencies

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  • 1.  
  • 2. • Have realistic deadlines • Set expectations - Good, Fast, Cheap - Choose Any two! • Take one bite at a time • Negotiate the ownership of work, up front
  • 3. Have realistic deadlines
  • 4. Set expectations - Good, Fast, Cheap - Choose Any two!
  • 5. Take one bite at a time
  • 6. Negotiate the ownership of work, upfront
  • 7. • Face - to - face accessibility • Manage cultural differences • State the obvious • Expect to add some new expressions to your vernacular
  • 8. Face-to-face accessibility
  • 9. Manage cultural differences
  • 10. State the obvious
  • 11. Expect to add some new expressions to your vernacular
  • 12. • Ensure that the requirements are clearly understood • Send all work requests in writing • Schedule an initial call and regular check-ins, if necessary • Be prepared to review all work before turning it over to the client • Escalate in time
  • 13. Ensure that the requirements are clearly understood
  • 14. Send all work requests in writing
  • 15. Schedule an initial call & regular check-ins, if necessary
  • 16. Be prepared to review all work before turning it over to the client
  • 17. Escalate in time
  • 18. • Two-way feedback at the end of every project • Communicate your plans regularly • Invest in your partnership
  • 19. Two-way feedback at the end of every project
  • 20. Communicate your plans regularly
  • 21. Invest in your partnership
  • 22. • Pay only against completed work • Plan ahead for post-delivery support • Protect your intellectual property • Have a risk mitigation plan!
  • 23. Pay only against completed work
  • 24. Plan ahead for post-delivery support
  • 25. Protect your intellectual property
  • 26. Have a risk mitigation plan!
  • 27. Indus Net Technologies Warwick Enterprise Park, Wellesbourne Warwick CV35 9EF Phone: +44 (208) 123 3389 / +91 98311 51614 Website: www.indusnet.co.uk Email: info@indusnet.co.uk