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Multiple project's management in service industry



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  • 1. Presented By Samit Jain
  • 2.
    • Brief about project management processes
    • Difference between multiple project management and single project management
    • Discuss the challenges faced by project manager while managing multiple projects in service industry
    • Discuss techniques to overcome these challenges
  • 3.
    • Project management is the discipline of planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.
    • Major process groups generally include:
      • Initiation
      • Planning or development
      • Production or execution
      • Monitoring and controlling
      • Closing
  • 4.
    • Start and end date
    • Defined scope
    • Independent vs. Integrated
    • Prioritization
    • Scheduling system
  • 5.
    • large number of small projects, all with different requirements and delivery dates
    • High demand for project delivery
    • Managing multiple risks and resolving multiple issues.
    • Limited resources within the resource pool.
    • Frequent changes in requirement
    • Conflicting priorities among projects
    • Communications among too many people
    • Not enough visibility on the detail being performed by project teams
  • 6.
    • Time management
    • quickly determine what to do when and how much time PM has. PM cannot micromanage every single task it needs to start focusing on managing time among all projects.
    • Checklist for managing multiple projects
    • PM should create a portfolio checklist for managing multiple projects
    • Prioritization of projects
    • It needs to determine which projects are more important than the others.
  • 7.
    • Work Breakdown Structure
    • WBS is a tool used to define and group a project's discrete work elements
  • 8.
    • Keep daily status
    • It is essential to keep daily status of each task from team members
    • Keep some resource on buffer
    • It is beneficial to keep some resources on buffer. But it depends on available resources.
  • 9.
    • Risk and Issues log
    • Should properly keep log for risks starting from project estimation. Risk can be requiremental, technical, resource related, environmental, and acceptance.
    • Scheduling and Resource allocation
    • Schedule all available resources to optimize goal achievement
    • Requirement change management
    • There is a need for streamlined, flexible approach to requirements change management
  • 10.
    • Create a dashboard
    • keep summary of tasks of all projects on a dashboard. Most of the project management systems have this dashboard
  • 11.  
  • 12.
    • Habitually and constantly prioritize project tasks.
    • Ensure that enough time committed for each task or milestone.
    • Create a master project calendar with a timeline for each project—identifying the major project milestones and their dates.
    • Use same reporting formats for each project.
    • move among your teams on a daily basis
    • Provide regular reviews of your progress to your executive team
    • Share the news with team – good or bad
    • Be ready to be available in 24X7 scenario
  • 13.
    • Thanks