Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Ma Foi RandstadEmployment Trends SurveyWave 2 - 2011

in this report...Indian Economy – Stable but requires renewed investment?? MethodologyData and? of Employment Generation in Different SectorsEstimates ? Financial Services and Insurance Banking, Education, Training and Consultancy ? Energy ? Healthcare ? Hospitality ? Information Technology & Information Technology Enabled Services ? Manufacturing - Machinery and Equipment ? Manufacturing - Non-Machinery Products ? Media and Entertainment ? Pharma ? Real Estate and Construction ? Trade including Consumer, Retail and Services ? Transport, Storage and Communication ?Concluding Remarks?Appendix? A1: Expected Increase in Employment in Different Sectors ? A2: Expected Increase in Salary across Different Sectors - Lateral Job Shift ? A3: Composition of New Hires by Experience ? A4: Composition of New Hires by Functional Areas ? A5: Share of Different Hiring Sources for New Hires ? A6: City-wise Expected Employment ? A7: City-wise Expected Increase in Employment and Growth Rate ? A8: City-wise Likely Increase in Salary - Lateral Job Shift ? A9 : City-wise Share of Different Experience Brackets amongst New Hires ? A10: City-wise Share of Different Functional Areas amongst New Hires ?The Ma Foi Randstad Employment Trends Survey (MEtS), conducted by Ma Foi Randstad, India’s No. 1 Integrated HR services company, is astudy on the Indian employment trends and opportunities. Started in November 2004, MEtS was conducted once a year, till 2008.Considering the several dynamic shifts in employment, even within a year’s time, MEtS was therefore converted to a quarterly survey from2010, to capture the changes in employment scenario in India from one quarter to anotherThe prime objective of this employment survey is to understand the employment trends in the organized sector on a quarterly basis. Thepresent survey captures the employment situation in the organized sector for the first two quarters of 2011, i.e., from January to June 2011and the likely scenario for the third quarter of the year, i.e., from July to September 2011. The study is based on a sample survey conductedfor about 690 companies across different sectors of the economy mainly during the month of June 2011. The feedback was gathered fromthe top HR personnel or top management of the companies who could share valuable insights regarding the current and as well as nextquarter scenario about employment related issues. The major focus of the survey is to estimate the changes in employment scenario acrosssectors and space. The other issues highlighted in the survey are changes in salary for the lateral hiring, recruitments by experiencecategories and hiring by different functional roles.The report is presented in four sections. The first section (Section A) discusses the recent trends and an overall view of the Indian Economy.This section is followed by Section B that provides insights about the data and methodological aspects of the study. Section C presents apicture of the changing pattern of the employment for different sectors of the economy. A snapshot of the changing scenario for selectedcities is also given in this section. The final section (Section D) concludes the study highlighting key issues.

Indian Economy stable but requires renewed investmentIndian economy is passing through a critical stage. The official Services sector growth in terms of GDP has declined marginallyrevised Gross Domestic Product (GDP) estimate for the year during both quarter 1 and quarter 2 of the current calendar2010-11 is now at 8.5%, which is slightly lower than the year. The share of sub-sectors - trade, hotel, transport,estimates provided earlier. High inflation rate reflected through communication, finance, insurance, real estate and businessthe Wholesale price Index (WPI), still poses as a big threat for services have declined during the first six months of 2011.the economy. The hike in fuel prices effected during May-June However, Services sector is still dominating the growth story of2011 may lead to further escalation of prices, which might the economy in the country. India’s merchandise exports haveprove a dampener for the economic growth sentiment. The posted a robust growth rate of 45.3% during April-May 2011declining Index of Industrial Production (IIP) also reflects a in US dollar terms. India is now ranked as the 20th toprelatively dull growth sentiment in the economy. merchandise exporting country in world export with a share of 1.4%. Slowdown of the economic growth has impactedAccording to Asian Development Bank’s (ADB) observation, performances of the capital market as well. The net FII inflowscombating inflation has become a complex process for the that surged up substantially during the first three quarters ofReserve Bank of India (RBI). The year-on-year change in WPI was the 2010-11, has declined by 79% during the last quarter of9.1% in May 2011 as compared to 8.7% in April 2011. It was the last fiscal and a further decline to 85% was recordedmostly triggered by surge in the prices of non-food items. Oil during April and May of 2011. However, FDI inflow has shownprices have also increased sharply from US$ 80 per barrel in significant improvement during this period, which can beSeptember 2010 to US$ 114 per barrel in May 2011. Though considered as a positive indicator for the economy.the RBI has adopted a tight monetary policy with higher levellending rate, inflation continues to be the major concern for the Private investment has become one of the key determinants ofgovernment. the growth performance of the Indian economy. The gross capital formation slowed down significantly to 3.7% during theAgriculture sector registered a little lower growth rate in the fourth quarter of the last fiscal year primarily due to reducedsecond quarter of 2011 compared to the previous one. The private investment in the economy. Government should take upIndian meteorological department has revised its forecast all possible measures to increase private investment flow intomarginally suggesting the monsoon would be about 95% of the the economy. Apart from this, it is expected that by the end ofnormal compared to its previous prediction of 98%. This is a the monsoon season, the rainfall will be close to the long termcause for concern for the policy makers, as it has a direct impact average, which will ensure good Kharif as well as Rabi cropon food inflation. However, for most of the food articles, production. The industry is also expected to perform betterinflation has relatively eased up during the last few months. It is during the second half of the year. The services sector is poisedexpected that a near normal monsoon will steer the growth on to maintain the positive momentum for the rest of the monthsa stronger path in the agriculture sector. of the year.The Central Statistical Organization (CSO) data on Index onIndustrial Production (IIP) shows a decline in April-May 2011 ascompared to the performance during 2010-11. The IIP recordedwas at 5.7% during April-May 2011 as compared to 10.8%during the corresponding period of 2010.A use-based break-up suggests that capital goods productiondeclined substantially during April-May 2011. This indicatessluggish investment activities in the economy. The IIP forIntermediate and consumer durables have also declinedconsiderably during this period. However, the consumer non-durables sector has performed well and the basic goodsproduction has also increased marginally. This industry sector isexpected to perform better in the coming months of the year.

data sourcesThe study has used both primary and secondary data to arrive at different estimates. Secondary data from varioussources have been used for this study. Historical data on the manufacturing sector has been culled out from varioussurveys of the Annual Survey of Industries (ASI) and publications of the Central Statistical Organization (CSO). Apartfrom these sources, the other data sources used for the study are several surveys of the National Sample SurveyOrganization (NSSO), Labour Statistics of India and Statistical outline of India.The above sources have the advantage of almost universal coverage of the organized sector within their specificdomains. However, data from most of these secondary sources are not up-to-date. Therefore the estimationprocedure is used to address this problem, by using up-to-date figures on sectoral GDP and IIP.Once estimates of base sector level employment were obtained, the data captured through primary survey of about692 firms across sectors were used to arrive at estimates on different parameters. Rigorous estimation procedureswere used, along with the primary survey data of the companies, to estimate parameters for the first two quartersof the year 2011 and expectations regarding the third quarter of 2011.Coverage of Primary Survey Sl. No. Sector No. of companies covered 1 Banking, Financial Services and Insurance 51 2 Education, Training and Consultancy 51 3 Energy 42 4 Healthcare 48 5 Hospitality 51 6 Information Technology & Information Technology Enabled Services 61 7 Manufacturing - Machinery and Equipment 71 8 Manufacturing - Non-Machinery Products 83 9 Media and Entertainment 36 10 Pharma 43 11 Real Estate and Construction 58 12 Trade including Consumer, Retail and Services 53 13 Transport, Storage and Communication 44

The sentiment is marginally dampened for a few sectors inestimates of the last few months. However, the overall employment scenario is not affected much adversely due to this. Theemployment optimism that was prevalent at the beginning of the year 2010 has now weakened marginally. Continuing inflation, surging prices of raw materials and intermediate industrialgeneration in products, several political bumps remain as a cause of concern for entrepreneurs. The intra-sectoral movement of skilled workforce continued. The change in employmentdifferent sectors across sectors is given in the following table. The employment scenario at a certain point in time is a reflection of activities at many different fronts for a considerable time period. This section has the estimated employment numbers for first two quarters of the year, as well as the expectations for the third quarter. The study also identified key economic and political issues that might have an impact on the emerging trends in employment scenario directly or indirectly. Expected Employment Increase in Different Sectors Expected Employment Increase in Employment Per cent increase Sectors increase in January - June July - September January - June July - September December Employees 2011 2011 2011 2011 2010 2011 Estimated Expected Estimated Expected Banking, Financial Services and Insurance 907,960 80,700 31,800 15,300 3.50 1.68 Education, Training and Consultancy 9,794,024 107,500 45,200 24,500 0.46 0.25 Energy 895,502 24,900 14,600 7,900 1.63 0.88 Healthcare 3,377,657 248,500 115,000 63,800 3.40 1.89 Hospitality 6,111,304 218,200 94,300 54,400 1.54 0.89 Information Technology & Information Technology Enabled Services 1,918,865 183,000 91,100 55,500 4.75 2.89 Manufacturing - Machinery and Equipment 1,134,788 68,400 29,800 14,500 2.63 1.28 Manufacturing - Non-Machinery Products 4,507,967 223,400 81,100 36,100 1.80 0.80 Media and Entertainment 1,356,296 126,100 56,700 31,300 4.18 2.31 Pharma 284,351 49,400 24,600 11,300 8.65 3.97 Real Estate and Construction 859,342 144,700 75,000 29,600 8.73 3.44 Trade including Consumer, Retail and Services 652,786 38,600 18,700 10,800 2.86 1.65 Transport, Storage and Communication 2,682,553 93,300 26,900 14,200 1.00 0.53

Banking, FinancialServices and InsuranceBetween January and June 2011, theBFSI sector has added 31,800 jobsand is expected to add another15,300 jobs between July andSeptember 2011. composition ofAggregate deposits, one of the leading indicators of banking?sector performance, registered a higher year-on-year growth of new hires18.1%during April to June 2011. This was 15.8% during Januaryto March 2011 and was hovering around 14.5% during first 3quarters of the fiscal 2010-11. Continuous increase in aggregatedeposit is a positive indicator for the banking and financial sector.However, it is still at a substantially lower level than the pre-crisis 1.7%period, during which it was around 25%. 20.0%? contrary, year-on-year growth of bank credit toOn thecommercial sector, which is a reflection of the intensity of the 27.1%economic activities, dipped to 18% during April to June 2011.This was 27.2% and 20.6% during quarter 3 and quarter 4 of by Experience2010-11.Substantial reduction in this indicator is a cause for < 1 Yearconcern, for the companies in the banking and financial sector. 1 - 4 YearsThis has led to a cautious movement in the sector in terms ofemployment generation. 5 - 10 yearsContinuous increase in Inflation rate has also played a negative? > 10 Yearsrole for the sector, since the government had to revise all policyrates upwards, to combat inflation. However, the measures likeinterest rate hikes may not be enough to contain inflation to amoderate level and drive the economy on a faster growth pace.The performance of the Insurance sector was not up to the? 51.2%expectation, especially in last two quarters. Business was affecteddue to lower demand for the products. According to industryprofessionals, people are more inclined to buy traditionalinsurance products than investment products and this is affectingthe profitability. The companies are mostly looking forexperienced professionals to be recruited. 2.4%Recruitment of experienced persons also reflected in relatively?higher salary increase in case of lateral job shifts within the 36.2% 18.2%sector. by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 43.2% 11.0% 24.0% by Hiring Sources 15.9% 15.0% Campus HR Agency January - June 2011 July - September 2011 Referrals Social Media Others 7.5% Estimated Employment Estimated Employment Estimated Employment December 2010 June 2011 September 2011 30.9% 908,000 939,800 955,100 26.5%Note: Employment numbers are given as round figures

Education, Training andConsultingBetween January and June 2011, theEducation, Training and Consultancysector has added 45,200 jobs and isexpected to add another 24,500 jobsbetween July and September 2011. composition ofEducation sector has remained as one of the significant?contributors to the employment base of the country during the new hiresfirst two quarters of 2011. The sector reported a slightly higheremployment generation during the third quarter of the year incomparison to the average of the first two quarters.? up of large number of private institutions for education inSettingmanagement, technology, medicine and other similar disciplines 5.9%has resulted in increased demand for manpower in this sector. 25.7%Rising awareness for primary education among people has? 25.7%boosted the growth of privately owned pre-schools. This isexpected to gather further momentum, considering that thepopulation of children between 2 to six years in the country is by Experiencebetween 10 and 12 crores. < 1 Year? by the National Knowledge Commission suggests thatA report 1 - 4 Yearsby 2020, India will require about 1500 universities and clusters of 5 - 10 yearscolleges to cater the growing student population. This shows that > 10 Yearsthis sector will remain as one of the most important employmentgenerating sector in the country.?70% of the recruitments were within the experienceAboutbracket of less than 5 years and led by the recruitments for coreactivities including business development related jobs. Thisfurther reflects the growth of this sector. 42.7%This is also one of the sectors, which has shown substantial?recruitment through referrals and other sources includingadvertisements for recruitment. 5.1% 16.3% 17.5% by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 61.1% 8.1% 30.6% by Hiring Sources 16.0% 15.0% Campus HR Agency January - June 2011 July - September 2011 Referrals Social Media Others Estimated Employment Estimated Employment Estimated Employment 2.8% 27.1% December 2010 June 2011 September 2011 9,794,000 9,839,200 9,863,700 31.6%Note: Employment numbers are given as round figures

EnergyBetween January and June 2011, theEnergy sector has added 14,600jobs and is expected to add another7,900 jobs between July andSeptember 2011.? sector gained gradual momentum during the last quarterEnergyof 2010 and has remained almost stable between January and composition ofJune 2011. This momentum is expected to continue during thethird quarter of the year too.?for electricity has grown steadily from the third quarter ofThe IIP new hires2010 and has posted an impressive 10.3% year-on-year growthduring May 2011.Indian government has set a modest target of adding?approximately 78,000 MW of installed generation capacity by 3.2%2012, which suggests that during the coming months this sectorwould be adding substantial number of jobs and contributing 38.3%positively for the economy. 15.8%The Government of India, under its programme of Jawaharlal?Nehru Solar Mission, plans to generate 1,000 MW of power from by Experiencesolar energy by 2013. Upto 20,000 MW grid-based solar powersand 2,000 MW of off-grid solar power is also expected to be < 1 Yeargenerated by the end of the final phase of the mission in 2020. 1 - 4 YearsImplementation of these schemes will result in generating 5 - 10 yearssubstantial number of jobs. > 10 Years? part of the employment generation in this sector isA largecharacterized by the increase in contractual and outsourcedmanpower.? proportion of the manpower recruited during this periodA largeis for production and other core functions. 42.7%? the first six months of 2011, major recruitments were inDuringthe group of experienced manpower. The recruitment of thelesser experienced professionals was mostly for theadministration, accounts, front office related functions. 5.8% 16.0% 17.6% by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 60.6% 13.3% 27.9% by Hiring Sources 16.5% 16.3% Campus HR Agency January - June 2011 July - September 2011 Referrals Social Media Others 7.1% Estimated Employment Estimated Employment Estimated Employment December 2010 June 2011 September 2011 27.0% 895,500 910,100 918,000 24.6%Note: Employment numbers are given as round figures

HealthcareBetween January and June 2011, theHealthcare sector has added115,000 jobs and is expected to addanother 63,800 jobs between Julyand September 2011.Healthcare sector has remained as one of the leading?employment providing sectors in the country and more than composition of16% of the total estimated employment in the country wascontributed by this sector. The sector is poised to contribute thelargest employment share in the next couple of quarters also. new hires? by Investment Commission of India suggests that theA reporthealthcare sector has experienced a growth of more than 12%per annum in the last 4 years and this is driven by factors such asrising income levels of Indian households, increasing penetrationof health insurance, phenomenal increase in incidence of 2.9%lifestyle-related diseases as well as enhanced healthcare 30.8%awareness amongst substantial proportion of population in urban 29.7%India.Indian healthcare sector, presently a US$ 36 billion industry, is? by Experienceexpected to grow upto US$ 280 billion by 2022. < 1 Year? a boom in the diagnostic industries along with the in-There isgrowth in hospital infrastructure in the country. New investors 1 - 4 Yearsincluding the MNCs are playing a key role in increasing the 5 - 10 yearsemployment base in the sector, through expanding their > 10 Yearspresence in Tier I and Tier II cities.Many companies have started providing healthcare benefits to?their employees and this is one contributing factor for theincrease in demand for health services significantly.New hiring involves both blue and white collar workers in the?healthcare sector. Apart from the core activities related to 36.6%medical treatments, substantial hiring has taken place infunctional areas of administration/accounts etc. as well ascustomer services. 5.1% 40.6% 20.6% by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 33.6% 15.8% 36.8% by Hiring Sources 17.7% 17.9% Campus HR Agency January - June 2011 July - September 2011 Referrals Social Media Others Estimated Employment Estimated Employment Estimated Employment 20.6% December 2010 June 2011 September 2011 6.1% 3,377,700 3,492,700 3,556,500 20.6%Note: Employment numbers are given as round figures

HospitalityBetween January and June 2011, theHospitality sector has added 94,300jobs and is expected to add another54,400 jobs between July andSeptember 2011.Hospitality sector was the second largest in terms of employment?generation during the first two quarters of 2011, contributing composition ofmore than 13% of the total employment generation in thecountry.This is one of the booming sectors, which has been boosted by? new hiresincrease in tourism activities, both domestic and international.The foreign tourist arrivals have grown significantly since lastquarters of fiscal year 2010-11. The year on year growth onforeign tourist arrivals were 8.2%, 11.1% during the third andfourth quarters of 2010-11 and 10.6% during April-May 2011- 1.6%12. 40.4%? air passenger traffic, including domestic andThe total 26.7%international, was 26.99 million during April –May of the currentyear which reflects a growth rate of 14.0%. The share of travel by Experiencesector in India’s services exports has gone up to 12.7% duringthe first quarter of 2011 from 11.5% in last quarter of the 2010 < 1 Yearrecording a growth of 32.8%. 1 - 4 Years? of international brands in the Indian hospitality market isLaunch 5 - 10 yearsanother reason that has helped this sector to maintain the > 10 Yearsbuoyant sentiment.In the last two quarters, most opportunities were for experienced?persons, which shows a strong intra-industry mobility. 31.3% 3.3% 42.9% 23.5% by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 30.3% 11.6% 15.5% 5.6% by Hiring Sources 15.3% 15.1% Campus HR Agency January - June 2011 July - September 2011 Referrals Social Media Others Estimated Employment Estimated Employment Estimated Employment December 2010 June 2011 September 2011 27.4% 38.0% 6,111,300 6,205,600 6,260,000Note: Employment numbers are given as round figures

IT & ITeSInformation Technology andInformation Technology Enabled ServicesBetween January and June 2011, theInformation Technology &Information Technology EnabledServices sector has added 91,100jobs and is expected to add another composition of55,500 jobs between July andSeptember 2011. new hiresAs expected in the last quarterly employment survey, IT & ITeS?sector has remained a major employment provider during the 3.8%first two quarters of 2011. The responses from the companiesalso suggest that the sector will keep growing in 2011. 35.3%? sector in India has witnessed a turnaround in 2010-11 byIT&ITeS 20.8%posting a double-digit growth and continues at the same pace.This is largely due to the renewed investments by the global by Experiencecompanies across verticals such as IT infrastructure, software and < 1 Yearback office services. 1 - 4 Years? Direct Investment inflow in this sector has increased byForeign 5 - 10 years8.0% (in US$ terms) and the share of the sector during April2011 was 3.1% (in US$ terms), which was higher than that in > 10 Yearssectors like telecommunication and housing & real estate sectors.The share of software services in India’s services exports increased?to 47.9%during first quarter of 2011 compared to 40.7% duringlast quarter of 2010. The growth rate of the same was 19%during first quarter of 2011. 40.1%? hires in the first two quarters were a mix of experiencedThe newand relatively non-experienced manpower. More than 50% ofthe recruitment was for the core functions while the same forcustomer services was also higher than 40%.Composition of hiring sources shows the usage of good mix of? 0.8% 4.4%various channels.? the industry is generating substantial employment,Though 42.5%experts suggest a cautious optimism for 2011. This is due to theslow recovery of the US economy and also due to the economicuncertainty in Europe. by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 52.3% 18.4% 14.5% by Hiring Sources 8.6% 17.9% 18.2% Campus HR Agency January - June 2011 July - September 2011 Referrals Social Media Others Estimated Employment Estimated Employment Estimated Employment December 2010 June 2011 September 2011 33.0% 1,918,900 2,010,000 2,065,500 25.7%Note: Employment numbers are given as round figures

ManufacturingMachineries and EquipmentBetween January and June 2011, theManufacturing - Machinery andEquipment sector has added 29,800jobs and is expected to add another14,500 jobs between July andSeptember 2011. composition ofThe growth in the manufacturing sector has dipped substantially? new hiresto 6.0% during April-May 2011-12 compared to 25.2% in thesame period of the year 2010-11, which reflects the reducinginvestment in the economy.The latest IIP at the sub-sector level shows that the motor?vehicles, trailers & semi-trailers, other transport equipment, 7.3%office, accounting & computing machineries are the importantones. 14.5% 28.0%? the sub-sectors that performed poorly, electricalAmongstmachinery & apparatus and machinery and equipment (notelsewhere classified) recorded negative output growth of -1.6% by Experienceand -2.8% respectively. < 1 YearSub-sector like Radio, TV and Communication Equipment &? 1 - 4 YearsApparatus have recorded an output growth of only 1.4% year- 5 - 10 yearson-year when compared to 12.8% during 2010-11. > 10 Years? in general it is expected that manufacturing will performThoughbetter during the second half of the year, the mood of theindustry was not buoyant, which is clearly reflected through amarginally lower expected employment generation during July toSeptember 2011 and lower expected salary hikes, as reported bythe sector players who were covered in the survey. 50.1% 1.8% 10.1% 15.1% by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 73.5% 8.3% 18.8% by Hiring Sources 5.9% 14.6% 14.0% Campus HR Agency January - June 2011 July - September 2011 Referrals Social Media Others Estimated Employment Estimated Employment Estimated Employment December 2010 June 2011 September 2011 34.9% 32.0% 1,134,800 1,164,600 1,179,100Note: Employment numbers are given as round figures

ManufacturingNon-machinery ManufacturingBetween January and June 2011, theManufacturing - Non-MachineryProducts sector has added 81,100jobs and is expected to add another36,100 jobs between July andSeptember 2011. composition ofEmployment generation by non-machinery manufacturing was? new hireslower than the expectations suggested by the sector playersduring the last survey. The expectation for the next quarter is alsoin similar lines.Intermediate goods and consumer goods have suffered a setback?during the initial months of 2011, as per use-based classification. 4.7%The output of Consumer Durables declined to 4.5% during April- 36.5%May 2011, when compared to 19.0% during the same period of 15.9%2010-11. Intermediate goods also declined to 2.7% in April-May2011, from 11.8% during the same period of the last fiscal.? the sub-sectors, the worst affected were Textile (-Amongst by Experience5.0%), Wood and Wood products (-10.6%), Rubber and Plastic < 1 Yearproducts (-3.6%), Other Non-metallic Minerals (-0.7%) and 1 - 4 YearsFurniture (-4.7%). Negative IIP growth recorded by all these 5 - 10 yearssectors during April-May2011 explains the lower level of > 10 Yearsemployment generation in the sector.? some of the sub-sectors have performed well toHowever,maintain the momentum of employment, which has in-turnhelped the sector not to allow drastic fall in employmentgeneration.? a reduction in demand coupled with high input pricesHowever, 42.9%due to continuing high inflation, has led to dampening ofmomentum, which is reflected in lower employment generationand lower expected salary hike for lateral job changes in thesector. 2.8% 12.9% 10.4% by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 73.9% 5.2% 32.3% 25.3% by Hiring Sources 15.0% 14.3% Campus HR Agency January - June 2011 July - September 2011 Referrals Social Media Others Estimated Employment Estimated Employment Estimated Employment December 2010 June 2011 September 2011 4.7% 4,508,000 4,589,100 4,625,300 32.6%Note: Employment numbers are given as round figures

Media and EntertainmentBetween January and June 2011, theMedia and Entertainment sector hasadded 31,800 jobs and is expectedto add another 15,300 jobs betweenJuly and September 2011.?and entertainment sector has performed moderatelyMediaduring the first two quarters of 2011. According to the sector composition ofplayers, the sector is expected to perform better during the 3rdquarter of the year. According to the latest FICCI-KPMG report,the industry is expected to grow by 13% during the year 2011. new hires? subscriber base has reached 28 million during end ofThe DTH2010. The advertising industry played an important role in thegrowth of the television industry and the advertising spends grewby 17% to Rs. 266 billion. This accounted for 41% of overallspend in media and entertainment sector. 0.4%Radio segment has also grown quickly and with increase in scale? 24.8%and expected changes in regulation, the segment is further 43.1%expected to grow at 20% per annum.Large number of production houses catering to film, television,? by Experienceadvertisement industries are an important source of employmentgeneration in the media and entertainment sector. < 1 Year 1 - 4 YearsMore than 55% of hiring in last two quarters have taken place?mainly through referrals, which is a unique characteristic of this 5 - 10 yearssector. > 10 Years 31.6% 4.2% 21.1% 26.8% by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 47.9% 5.9% 14.7% 20.8% 3.5% by Hiring Sources 17.5% 17.6% Campus HR Agency January - June 2011 July - September 2011 Referrals Social Media Others Estimated Employment Estimated Employment Estimated Employment December 2010 June 2011 September 2011 56.0% 1,356,300 1,413,000 1,444,300Note: Employment numbers are given as round figures

PharmaBetween January and June 2011, thePharma sector has added 24,600jobs and is expected to add another11,300 jobs between July andSeptember 2011.? sector has performed well during January and June, asPharmaper the predictions in the last survey. It is expected to grow in composition ofsame rate also during the third quarter.?of the Chemical and Chemical Products sector, of whichThe IIPPharma is one of the most important components, has grown by new hires5.7% during April-May 2011.The performance of the Indian Pharma Industry remained?exceptionally well and the industry has reached a level of Rs.1,17,000 crore in 2010. 2.2%? experts suggest, that almost a third of total R&DIndustryinvestment by the global Pharma industry,which is estimated at 47.1%US$ 40-50 billion, could be made in India over the next 10 years. 17.0%? Research in India is growing at an annual rate of aroundContract20% to 25%. Clinical trials represent 65% of this market and by Experiencenew drug discovery makes up the remaining 35%. < 1 Year? global companies are also tying up with leading IndianSeveral 1 - 4 Yearsresearch institutes like IICT, Hyderabad, ICMR, Indian Institute of 5 - 10 yearsSciences, Bangalore and National Chemical Laboratories, Pune.Apart from that, some Pharma MNCs are also utilising India’s > 10 Yearspotential drug discovery base, through opening independentR&D labs in India or partnering with independent Indian drugsdiscovery services companies and research institutes. Theseinitiatives play a positive role in employment generation by theindustry. 33.7%? the new hires were recruited for the core activities andMost ofwere generally from relatively higher experience brackets. 4.5% 11.9% 12.6% by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 71.0% 11.0% 26.2% by Hiring Sources 15.2% 15.0% Campus HR Agency January - June 2011 July - September 2011 6.5% Referrals Social Media Others Estimated Employment Estimated Employment Estimated Employment December 2010 June 2011 September 2011 34.2% 284,400 309,000 320,300 22.2%Note: Employment numbers are given as round figures

Real Estate andConstructionBetween January and June 2011, theReal Estate and Construction sectorhas added 75,000 jobs and isexpected to add another 29,600 jobsbetween July and September 2011. composition ofThis sector has performed in the expected line of moderate?growth momentum during the first two quarters as suggested in new hiresthe last survey. The next quarter performance is expected to beslightly lower than the first two quarters of 2011.Major factors impeding the high growth path of the real estate?market are inflation and increase in lending rates by thegovernment. This has caused a higher cost of credit, both for the 1.5%Developers as well as Buyers. The easing up of inflation during 10.7%the latter part of the year may help in increasing the demand inthe market. 49.2%? the Construction sector remained buoyant during theHowever,first half of 2011. The year-on-year GDP growth of construction by Experiencesector was at 8.2%. The share of construction sector in the < 1 Yearcountry’s Services GDP, remain almost at the same level posting a 1 - 4 Yearsshare of 11.9% during first three months of the year. 5 - 10 yearsThe recent controversy regarding the land acquisition deals in the? > 10 YearsDelhi-NCR region has hit the real estate market. However,industry expects that this would be resolved soon and thebooming market will continue in the coming months.The investment in the Construction sector, led by real estate and?infrastructure development, is expected to continue in future and 38.6%this sector will continue as one of the largest employmentgenerating sector in the country in the coming years. 3.4% 7.3% 11.5% by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 77.8% 6.5% 24.9% by Hiring Sources 14.9% 14.1% Campus HR Agency January - June 2011 July - September 2011 4.3% Referrals Social Media Others Estimated Employment Estimated Employment Estimated Employment December 2010 June 2011 September 2011 33.9% 30.4% 859,300 934,300 963,900Note: Employment numbers are given as round figures

Trade includingConsumer Retail ServicesBetween January and June 2011, theTrade including Consumer, Retailand Services sector has added18,700 jobs and is expected to addanother 10,800 jobs between Julyand September 2011. composition of new hires? growth momentum was experienced in the sector duringA stablethe first two quarters of 2011. The industry professionals expecta similar growth path to continue in the third quarter also.The growth in the sector is mainly driven by the significant?activities on the international front. International trade, both 0.5%export and import, have increased substantially during the firsttwo quarters. 33.2% 25.0%The global GDP posted an impressive growth of 5.1% in 2010?and is expected to grow at 4.3% in 2011. India’s merchandiseexport has grown by 37.5% in 2010-11, and the growth during by ExperienceApril-May 2011 was at 45.3% (in US$ terms). The categories that < 1 Yearperformed well in export market were plastic and linoleum 1 - 4 Yearsproducts, metal manufactures, transport equipment, iron and 5 - 10 yearssteel, textile products and petroleum products. > 10 Years?growth was at 21.6% in 2010-11 and at 33.3% duringImportApril-May 2011. The major products imported were metallic ores,capital goods and gems & jewelleries.Continuous high inflation rate and increase in petroleum prices?are a concern for the sector. However, the industry reported astable demand in the domestic retail market, which reflects, that 41.3%the inflation and price factor did not make much dent in theretail market.The industry is expecting a higher demand in the next quarter,?due to peak festival season and decline in the inflation of foodarticles. 1.7%Investment by the existing and the new companies in formal retail? 10.4% 19.1%format and the fierce competition among players, is alsoworking as one of the major factors behind the increasingemployment opportunities in the sector. by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 68.8% 11.5% 20.9% by Hiring Sources 16.5% 16.4% 3.0% Campus HR Agency January - June 2011 July - September 2011 Referrals Social Media Others Estimated Employment Estimated Employment Estimated Employment December 2010 June 2011 September 2011 26.3% 652,800 671,500 682,300 37.6%Note: Employment numbers are given as round figures

Transport, Storage andCommunicationBetween January and June 2011, theTransport, Storage andCommunication sector has added26,900 jobs and is expected to addanother 14,200 jobs between Julyand September 2011. composition ofCommunication sector remained as the most impressive sub-? new hirescomponent, which showed continuous strong performance overthe quarters. However, the addition of fixed and wirelessconnections have declined by 13% during April-May 2011.It is expected that with 3G services in place and increasing? 5.9%demand for mobile telephone and broadband services,communication sector will remain a star performer in the coming 19.0%months. 27.7%? in travel, growth in railway freight traffic and productionIncreaseof commercial vehicles are boosting the growth in the sector. by ExperiencePort sector is experiencing slower growth. This is largely due to? < 1 Yearthe ban of iron ore export. The iron ore cargo handled declined 1 - 4 Yearsto 87.3 million tonnes in 2010-11 when compared to 100 million 5 - 10 yearstonnes in 2009-10. > 10 YearsDampened industrial activities, coupled with steep hike in?petroleum prices, played adverse role in employment generationby the sector. These factors are affecting profitability of thecompanies, resulting in lower level of recruitment amongcompanies. The recent decline in truck rentals has affected thevolume growth. The sector players are cautious about the future 47.3%outlook. 2.5% 16.9% 26.0% by Function Admin / Accountants etc Core Activities including Marketing and BD Customer Service Senior Management Increase in Salary - Lateral Job Shift 54.7% 7.5% 23.0% 24.1% by Hiring Sources 15.2% 14.1% Campus HR Agency 5.5% January - June 2011 July - September 2011 Referrals Social Media Others Estimated Employment Estimated Employment Estimated Employment December 2010 June 2011 September 2011 39.4% 2,682,553 2,709,550 2,723,700Note: Employment numbers are given as round figures

city-wise employment outlookAhmedabad Hyderabad has experienced a marginally lower growth thanAbout 5,100 new jobs are expected to be generated in Ahmedabad expectataions. similar levels of growth is expected in the nextduring first three quarters of 2011. The employment growth is quarter too. About 3,500 jobs are expected to be added betweenspread equally across the quarters. The sectors that were major July and spetember this year. The key contributors to thecontributors in terms of employment generation are IT&ITES, employment generation were BFSI, IT & ITES, Pharma, HealthcarePharma, Trading including CRS and Energy. and Hospitality, Energy & Infrastructure.Bangalore KolkataThe momentum of employment growth continued during the first Hiring activities were slow (11,700 jobs) during the first twotwoand is spread across the coming quarters. About 5,000 new quarters of the year and the industries have not reported anyjobs are expected to be added in the coming quarter. The major changes for the next quarter. Around 5,600 news jobs are expectedcontributors to employment base were BFSI, Education, Training to be created between July and Septemeber 2011. The leadingand Consulting, IT&ITES and Media & Entertainment. sectors in terms of employment generation were IT & ITES, Trade including CRS, Transportation, Storage & Communication, Energy and Manufacturing of Machinery and Equipment.ChennaiHiring was slightly lower than during the first two quarters of 2011. MumbaiHowever, the industries are expecting the next quarter to be Mumbai experienced a high growth momentum (53,100 new jobs)marginally better than the previous two quarters. Around 16,900 during the first two quarters of 2011, though slightly lower thanjobs are expected to be added in the coming quarter. The sectors what was predicted in our earlier survey in March 2011. However,that contributed significantly to the employment base were BFSI, the industries expect a higher level of activity during the nextIT&ITES, Energy, Healthcare and Real Estate & Construction. quarter and the city is expected to add 32,300 new jobs between July and September 2011.Though most of sectors have contributedDelhi & NCR significantly to the employment base, the prime contributing sectors during the first two quarters were BFSI, IT & ITES, Energy andHiring was buoyant in Delhi & NCR region during the first two Hospitality.quarters of 2011. Similar momentum is expected in the nextquarter too. Although most of the sectors have contributed to theemployment generation in the region, the major ones amongst Punethose were IT & ITES, Energy, Manufacturing of Machinery and The positive hiring activities (6,100 new jobs) continued in PuneEquipment, Real Estate & Construction, Education, Training & during the first phase of 2011. The employment generation wasConsulting. Around 27,900 jobs are expected to be added between almost in similar lines to the March 2011 estimation and is expectedJuly and September 2011. to follow similar trend in the coming quarter. About 3,300 new jobs are expected to be added in the coming quarter. Most of theHyderabad sectors contributed to the generation of employment base and the significant ones amongst those were BFSI, Media & Entertainment, Non-machinery Manufacturing, Energy and Transport, Storage and Communication. January - June 2011 July - September 2011 100000 85400 90000 83700 32300 27900 80000 70000 60000 47700 50000 16900 40000 30000 17300 15800 20000 5600 10700 5000 9400 5100 3500 3300 10000 1700 0 53100 55800 30800 11700 10800 7200 6100 3400 Mumbai Delhi & NCR Chennai Kolkata Bangalore Hyderabad Pune Ahmedabad Estimated Ahmedabad Bangalore Chennai Delhi & NCR Hyderabad Kolkata Mumbai Pune Employment December 2010 46,500 121,600 372,300 586,400 89,300 170,700 655,300 66,600

summary and conclusionThe current Ma Foi Randstad Employment Survey (MEtS) covers employment generation and other employment relatedissues, such as salary hikes for lateral job changes, composition of job growth and functional areas, during the first twoquarters of 2011 and captures the expectations and the employment scenario for the third quarter of 2011. The currentsurvey estimation suggests that a total number of 0.7 million jobs were added during the first two quarters of 2011.The last survey asserted that industries were confident of a stable growth of the economy and were also expecting the sameto continue in 2011. The employment base of the sectors grew during the fourth quarter of 2010 and stable growth waspredicted for the 2011. Healthcare, Hospitality, IT & ITeS, Education, Training and Consulting, Manufacturing sectors wereamongst the key sectors contributing substantially to the country’s employment base. Amongst the cities, Bangalore, Delhi &NCR and Mumbai and Pune were better performers.The current survey suggests that employment situation was relatively subdued as compared to the expectation figures inprevious METS survey. Though GDP contuniues to post a higher growth level, it was marginally lower than the predictionsmade. Continuing inflation and increasing price of petroleum remained cause for concern in the last few months and this hasaffected the employment scenario of some of the sectors adversely. Though it is expected that inflation will taper downgradually and come down to a level of around 6 per cent by the end of the current fiscal, small and medium industries do nothave a clear outlook for the future months.However, some of the sectors have performed as per expectations made in the last employment report. Healthcare,Education, Training and Consultancy, Energy, Hospitality, IT&ITeS and Pharma sectors are worth mentioning, for theirperformance in employment growth. Manufacturing, Transportation, Storage and Communication sectors performed at alower level than expected during the first two quarters. The economic environment compels these sectors to remain cautiousin terms of employment growth. The expectation, that the economy will look up in the coming months may result in severalsectors increasing their profitability and in turn generating substantial employment.

Appendix Estimated Estimated Expected A1: Expected Increase in Employment in Different Sectors Employment Employment Employment December 2010 June 2011 September 2011Banking, Financial Services and Insurance 907,960 939,800 955,100Education, Training and Consultancy 9,794,024 9,839,200 9,863,700Energy 895,502 910,100 918,000Healthcare 3,377,657 3,492,700 3,556,500Hospitality 6,111,304 6,205,600 6,260,000Information Technology & Information Technology Enabled Services 1,918,865 2,010,000 2,065,500Manufacturing - Machinery and Equipment 1,134,788 1,164,600 1,179,100Manufacturing - Non-Machinery Products 4,507,967 4,589,100 4,625,200Media and Entertainment 1,356,296 1,413,000 1,444,331Pharma 284,351 309,000 320,300Real Estate and Construction 859,342 934,300 963,900Trade including Consumer, Retail and Services 652,786 671,500 682,300Transport, Storage and Communication 2,682,553 2,709,500 2,723,700 Estimated Average Increase Expected Average Increase A2: Expected Increase in Salary across Different Sectors - Lateral Job Shift during January to June 2011 during July to September 2011Banking, Financial Services and Insurance 15.9 % 14.0 %Education, Training and Consultancy 15.8 % 14.0 %Energy 16.5 % 16.3 %Healthcare 17.7 % 17.9 %Hospitality 15.2 % 15.1 %Information Technology & Information Technology Enabled Services 17.9 % 18.2 %Manufacturing - Machinery and Equipment 14.6 % 14.0 %Manufacturing - Non-Machinery Products 15.0 % 14.3 %Media and Entertainment 17.5 % 17.6 %Pharma 15.2 % 15.0 %Real Estate and Construction 14.0 % 14.1 %Trade including Consumer, Retail and Services 16.6 % 16.4 %Transport, Storage and Communication 15.2 % 14.1 % During January to June 2011 A3: Composition of New Hires by Experience Less than 1 year 1 to 4 years 5 to 10 years More than 10 yearsBanking, Financial Services and Insurance 27.1 % 51.2 % 20.0 % 1.7 %Education, Training and Consultancy 25.7 % 42.7 % 25.7 % 5.9 %Energy 15.8 % 42.7 % 38.3 % 3.2 %Healthcare 29.7 % 36.6 % 30.8 % 2.9 %Hospitality 26.7 % 31.3 % 40.4 % 1.6 %Information Technology & Information Technology Enabled Services 20.8 % 40.1 % 35.3 % 3.8 %Manufacturing - Machinery and Equipment 14.5 % 50.1 % 28.0 % 7.3 %Manufacturing - Non-Machinery Products 15.9 % 42.9 % 36.6 % 4.7 %Media and Entertainment 24.8 % 31.6 % 43.1 % 0.4 %Pharma 17.0 % 33.7 % 47.1 % 2.2 %Real Estate and Construction 10.7 % 38.6 % 49.2 % 1.5 %Trade including Consumer, Retail and Services 25.0 % 41.3 % 33.2 % 0.5 %Transport, Storage and Communication 19.0 % 47.3 % 27.7 % 5.9 % During January to June 2011 A4: Composition of New Hires by Functional Areas Support functions Core activities including Customer Services Higher Management such as Marketing and related Admin./Accounts etc. Business DevelopmentBanking, Financial Services and Insurance 18.2 % 43.2 % 36.2 % 2.4 %Education, Training and Consultancy 17.5 % 61.1 % 16.3 % 5.1 %Energy 17.6 % 60.6 % 16.0 % 5.8 %Healthcare 20.6 % 33.6 % 40.6 % 5.1 %Hospitality 23.5 % 30.3 % 42.9 % 3.3 %Information Technology & Information Technology Enabled Services 4.4 % 52.3 % 42.5 % 0.8 %Manufacturing - Machinery and Equipment 15.1 % 73.5 % 10.1 % 1.3 %Manufacturing - Non-Machinery Products 12.9 % 73.9 % 10.4 % 2.8 %Media and Entertainment 21.1 % 47.9 % 26.8 % 4.2 %Pharma 11.9 % 71.0 % 12.6 % 4.5 %Real Estate and Construction 11.5 % 77.8 % 7.3 % 3.4 %Trade including Consumer, Retail and Services 19.1 % 68.8 % 10.4 % 1.7 %Transport, Storage and Communication 26.0 % 54.7 % 16.9 % 2.5 %

Proportion of New HiresA5: Share of Different Hiring Sources for New Hires Campus HR Agency Referrals Social Media OthersBanking, Financial Services and Insurance 11.0% 30.9% 26.5% 7.5% 24.0%Education, Training and Consultancy 8.1% 27.1% 31.6% 2.8% 30.6%Energy 13.3% 27.0% 24.6% 7.1% 27.9%Healthcare 15.8% 20.6% 20.6% 6.1% 36.8%Hospitality 15.5% 27.4% 38.0% 5.6% 11.6%Information Technology & Information Technology Enabled Services 18.4% 33.0% 25.7% 8.6% 14.5%Manufacturing - Machinery and Equipment 8.3% 34.9% 32.0% 5.9% 18.8%Manufacturing - Non-Machinery Products 5.2% 25.3% 32.6% 4.7% 32.0%Media and Entertainment 5.9% 20.8% 56.0% 3.5% 14.7%Pharma 11.0% 34.2% 22.2% 6.5% 26.2%Real Estate and Construction 6.5% 33.9% 30.4% 4.3% 24.9%Trade including Consumer, Retail and Services 11.5% 26.3% 37.6% 3.0% 20.9%Transport, Storage and Communication 7.5% 24.1% 39.4% 5.5% 23.0% Estimated Estimated ExpectedA6: City-wise Expected Employment Employment Employment Employment December 2010 June 2011 September 2011Ahmedabad 46,500 49,900 51,600Bangalore 121,600 132,400 137,400Chennai 372,300 403,100 420,000Delhi & NCR 586,400 642,200 670,100Hyderabad 89,300 96,500 100,000Kolkata 170,700 182,400 188,000Mumbai 655,300 708,400 740,700Pune 66,600 72,700 76,000 Increase in Employment Growth in EmploymentA7: City-wise Expected Increase in Employment and Growth Rate Estimated Expected Estimated Expected January to June 2011 July to September 2011 January to June 2011 July to September 2011Ahmedabad 3,400 1,700 7.31 % 3.66 %Bangalore 10,800 5,000 8.88 % 4.11 %Chennai 30,800 16,900 8.27 % 4.54 %Delhi & NCR 55,800 27,900 9.52 % 4.76 %Hyderabad 7,200 3,500 8.06 5 3.92 %Kolkata 11,700 5,600 6.85 % 3.28 %Mumbai 53,100 32,300 8.10 % 4.93 %Pune 6,100 3,300 9.16 % 4.95 % Average Salary HikeA8: City-wise Likely Increase in Salary - Lateral Job Shift January to June 2011 July to September 2011Ahmedabad 14.8 % 15.2 %Bangalore 16.9 % 17.5 %Chennai 15.8 % 16.5 %Delhi & NCR 16.3 % 16.1 %Hyderabad 15.5 % 15.7 %Kolkata 15.3 % 14.4 %Mumbai 16.8 % 16.0 %Pune 17.1 % 17.8 % January to June 2011A9 : City-wise Share of Different Experience Brackets amongst New Hires Less than 1 year 1 to 4 years 5 to 10 years Greater than 10 yearsAhmedabad 21.8 % 46.3 % 29.6 % 2.3 %Bangalore 15.8 % 43.4 % 37.5 % 3.3 %Chennai 20.0 % 37.7 % 40.6 % 1.7 %Delhi & NCR 11.5 % 45.4 % 40.3 % 2.7 %Hyderabad 18.6 % 39.4 % 41.4 % 0.6 %Kolkata 26.9 % 56.6 % 12.2 % 4.3 %Mumbai 16.1 % 31.2 % 44.6 % 8.0 %Pune 41.1 % 28.6 % 24.8 % 5.4 % January to June 2011A10: City-wise Share of Different Functional Areas amongst New Hires Support functions Core activities including Customer Services Higher Management such as Marketing and related Admin./Accounts etc. Business DevelopmentAhmedabad 14.8 % 56.0 % 26.7 % 2.5 %Bangalore 12.0 % 61.6 % 23.1 % 3.2 %Chennai 14.8 % 33.2 % 51.2 % 0.8 %Delhi & NCR 11.7 % 65.0 % 21.8 % 1.5 %Hyderabad 14.9 % 56.0 % 24.8 % 4.3 %Kolkata 27.4 % 60.5 % 8.2 % 3.9 %Mumbai 7.5 % 67.5 % 23.9 % 1.2 %Pune 16.6 % 55.8 % 18.6 % 9.0 %

HR Statistical Research about Ma Foi RandstadWe offer comprehensive research consulting that helps our Ma Foi Randstad is an international HR service provider servicing world class companies across the globe. Started in 1992, the company has grown into aclients in informed decision making. Our team of dedicated full spectrum HR services provider for clients worldwide. It has helpedresearch professionals use proven research methods to gather generate career opportunities for thousands individuals in 36 countries anddata, interpret it and prepare a comprehensive and valuable has worked for over 250 Fortune 500 organizations.report for the client. Ma Foi Randstad offers the broadest HR services portfolio ranging from Search, Selection, Staffing, Inhouse Services, Consulting, Outsourcing,Some of our research services include: Training and Assessment. 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Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

by Indicus Analytics Private Limited on Aug 18, 2011

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Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011 — Document Transcript