INDIAN DENTAL ACADEMY
Leader in continuing dental education
www.indiandentalacademy.com

www.indiandentalacademy.com
WHO IS CONSUMER?
 One, who buys any goods, hires any services for a 
consideration which has been paid or promised or 
und...
WHAT IS CONSUMER EDUCATION?
The process of gaining the knowledge and skills 
needed in managing consumer resources and tak...
WISE PURCHASING:
It is the honesty sincerity and integrity on the part of 
businessman and greater awareness, understandin...
www.indiandentalacademy.com
CONSUMER RIGHTS:
There are 8 consumer rights to protect consumers
against the exploitation of manufacturers, producers
and...
RIGHT TO SAFETY:
• Right to safety means right to be protected against
products or services and production process which
a...
RIGHT TO INFORMATION:
The right to be informed means the right to be provided
about the facts needed to make an informal c...
RIGHT TO CHOOSE:
The consumer has a right to select and purchase the
product of his choice out of a number of products
ava...
RIGHT TO BE HEARD:
For the welfare of consumers an individual has a right
to be heard. He can express his view in various ...
RIGHT TO REDRESSEL:
It provides an opportunity for the consumer to
seek redressal against unfair trade practices or
unscru...
RIGHT TO CONSUMER EDUCATION:
The right to consumer education means the right
to acquire the knowledge and skills to be an
...
RIGHT TO BASIC NEEDS:
Right to basic needs consumer ensures the consumer
the basic goods and services which guarantee surv...
RIGHT TO HEALTHY ENVIRONMENT:
The right to healthy environment means the right
to a physical environment that will enhance...
RESPONSIBLE CONSUMER:
The consumer must be knowledgeable and empowered.
The consumer intervention can influence the market...
The consumer should:

Be alert in the market.
Should always check correct weights and
measures.
Be conscious about date...
WHO IS RESPONSIBLE CONSUMER?
The responsible consumer has
To be alert and question about goods and services.
Should tak...
www.indiandentalacademy.com
The consumers have a responsibility to
exercise their rights and not to allow
themselves to be victims.

www.indiandentala...
RESPONSIBLITIES IN ASSOCIATION WITH RIGHT TO
SAFETY:
Carefully read product labels and use products
with caution and repo...
RESPONSIBILITIES IN ASSOCIATION WITH RIGHT TO
INFORMATION:
 Use available information and make sound choices.
Read adver...
RESPONSIBLITIES IN ASSOCIATION WITH RIGHT TO
CHOOSE:
Exercise the right to make a wise purchase.
Understand their person...
RESPONSIBLITIES IN ASSOCIATION WITH RIGHT TO
BE HEARD:
Become informed and speak up about issues that
affect all types of...
RESPONSIBLITIES IN AASSOICATION WITH
RIGHT TO REDRESS:
Know where and how to go about seeking
redressal.
Make suggestion...
RESPONSIBLITIES IN ASSOCIATION WITH RIGHT TO
CONSUMER:
Become more informed about how to get
money’s worth from the marke...
RESPONSIBILITIES IN ASSOCIATION WITH RIGHT
TO HEALTHY ENVIRONMENT:
Be informed about environmental issues.
Learn the env...
Thank you
For more details please visit
www.indiandentalacademy.com

www.indiandentalacademy.com
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Consumer education /certified fixed orthodontic courses by Indian dental academy

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The Indian Dental Academy is the Leader in continuing dental education , training dentists in all aspects of dentistry and offering a wide range of dental certified courses in different formats.

Indian dental academy provides dental crown & Bridge,rotary endodontics,fixed orthodontics,
Dental implants courses.for details pls visit www.indiandentalacademy.com ,or call
0091-9248678078

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Consumer education /certified fixed orthodontic courses by Indian dental academy

  1. 1. INDIAN DENTAL ACADEMY Leader in continuing dental education www.indiandentalacademy.com www.indiandentalacademy.com
  2. 2. WHO IS CONSUMER?  One, who buys any goods, hires any services for a  consideration which has been paid or promised or  under any system of deferred payment. www.indiandentalacademy.com
  3. 3. WHAT IS CONSUMER EDUCATION? The process of gaining the knowledge and skills  needed in managing consumer resources and taking  action to influence the factors which affect consumer  decisions. www.indiandentalacademy.com
  4. 4. WISE PURCHASING: It is the honesty sincerity and integrity on the part of  businessman and greater awareness, understanding, knowledge  education on the part of consumers that solves the problem of  purchasing. www.indiandentalacademy.com
  5. 5. www.indiandentalacademy.com
  6. 6. CONSUMER RIGHTS: There are 8 consumer rights to protect consumers against the exploitation of manufacturers, producers and business people. The consumer protection act in 1986 came into existence with the following rights: RIGHT TO SAFETY RIGHT TO INFORMATION RIGHT TO CHOOSE RIGHT TO BE HEARD RIGHT TO REDRESSEL: RIGHT TO CONSUMER EDUCATION RIGHT TO BASIC NEEDS RIGHT TO HEALTHY ENVIRONMENT www.indiandentalacademy.com
  7. 7. RIGHT TO SAFETY: • Right to safety means right to be protected against products or services and production process which are hazardous to life. www.indiandentalacademy.com
  8. 8. RIGHT TO INFORMATION: The right to be informed means the right to be provided about the facts needed to make an informal choice or decision. Consumers must be provided adequate information enabling them to act wisely and responsibility. www.indiandentalacademy.com
  9. 9. RIGHT TO CHOOSE: The consumer has a right to select and purchase the product of his choice out of a number of products available in terms of a quality and price of goods. www.indiandentalacademy.com
  10. 10. RIGHT TO BE HEARD: For the welfare of consumers an individual has a right to be heard. He can express his view in various forums. The consumer is assured that his interest will receive due consideration. Consumers can express their view in the decision making bodies. www.indiandentalacademy.com
  11. 11. RIGHT TO REDRESSEL: It provides an opportunity for the consumer to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. www.indiandentalacademy.com
  12. 12. RIGHT TO CONSUMER EDUCATION: The right to consumer education means the right to acquire the knowledge and skills to be an informal consumer throughout the life. www.indiandentalacademy.com
  13. 13. RIGHT TO BASIC NEEDS: Right to basic needs consumer ensures the consumer the basic goods and services which guarantee survival. www.indiandentalacademy.com
  14. 14. RIGHT TO HEALTHY ENVIRONMENT: The right to healthy environment means the right to a physical environment that will enhance the quality of life. It involves protection against environmental dangers. Over which the individuals have no control. www.indiandentalacademy.com
  15. 15. RESPONSIBLE CONSUMER: The consumer must be knowledgeable and empowered. The consumer intervention can influence the market. Therefore, the consumer should act responsibly. www.indiandentalacademy.com
  16. 16. The consumer should: Be alert in the market. Should always check correct weights and measures. Be conscious about date of manufacture and expiry. Observe pricing and ingredient labeling minutely. Check the standard marks like ISI, AGMARK and ECO-MARK. www.indiandentalacademy.com
  17. 17. WHO IS RESPONSIBLE CONSUMER? The responsible consumer has To be alert and question about goods and services. Should take up examination of products and offer services. Not to be tempted by clever and misleading advertisements. Choose on the basis of comparison of relative merits of products. Should not compromise on quality of goods and services. Should raise voice against any form of exploitation by manufacturers and Violation of any of the consumer rights in regard to quality of goods and services. www.indiandentalacademy.com
  18. 18. www.indiandentalacademy.com
  19. 19. The consumers have a responsibility to exercise their rights and not to allow themselves to be victims. www.indiandentalacademy.com
  20. 20. RESPONSIBLITIES IN ASSOCIATION WITH RIGHT TO SAFETY: Carefully read product labels and use products with caution and report if any defects. Question sellers about the safety attribute of products. Read the instruction manual and warning labels before buying. Inform retailers, manufacturers, industry and government agencies when a product does not satisfy safety standards www.indiandentalacademy.com
  21. 21. RESPONSIBILITIES IN ASSOCIATION WITH RIGHT TO INFORMATION:  Use available information and make sound choices. Read advertisements and promotional claims carefully. Question the sellers about products and services when information is not available or not clear. Support sellers who make serious efforts to provide useful information to all consumers. Seek accurate information about products and services www.indiandentalacademy.com
  22. 22. RESPONSIBLITIES IN ASSOCIATION WITH RIGHT TO CHOOSE: Exercise the right to make a wise purchase. Understand their personal motivations for buying certain products and services. Recognize persuasive selling techniques. Choose carefully. Consider the cost of time and other resources in decision making. Make purchases from sellers who support consumer rights. Continue to buy when products and services are satisfactory. www.indiandentalacademy.com
  23. 23. RESPONSIBLITIES IN ASSOCIATION WITH RIGHT TO BE HEARD: Become informed and speak up about issues that affect all types of consumers. Seek remedies to consumer problems. Seek to set right the wrong practices of the market place. Assist others in asserting their consumer rights. www.indiandentalacademy.com
  24. 24. RESPONSIBLITIES IN AASSOICATION WITH RIGHT TO REDRESS: Know where and how to go about seeking redressal. Make suggestions for product and service improvement At appropriate times use the legal system to get redressal. Utilize informal dispute redressal mechanism when available. www.indiandentalacademy.com
  25. 25. RESPONSIBLITIES IN ASSOCIATION WITH RIGHT TO CONSUMER: Become more informed about how to get money’s worth from the market. Learn to assert all the consumer rights. Learn how to protect and assist the consumer interest. Responsibilities in association with right to basic: Expect and demand good service, Compliment service providers where appropriate. Enquiry of health services available. Demand for proper sanitary conditions. www.indiandentalacademy.com
  26. 26. RESPONSIBILITIES IN ASSOCIATION WITH RIGHT TO HEALTHY ENVIRONMENT: Be informed about environmental issues. Learn the environmental effects of alternate product/service choices. Compare products for their effects on the environment. Make responsible and environmentally sound consumption choices. www.indiandentalacademy.com
  27. 27. Thank you For more details please visit www.indiandentalacademy.com www.indiandentalacademy.com

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