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Image Power Indah Soekotjo
 

Image Power Indah Soekotjo

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    Image Power Indah Soekotjo Image Power Indah Soekotjo Document Transcript

    • Grooming for Success "Your Professional Image is The New Professionalism the pre-requisite for SUCCESS" THE IMAGE POWER "Image is a powerful tool and projecting the right kind of image, be it personal or corporate, is vital for success." " Business Power is a hierarchy. To get power in business, you must project a high degree of authority, credibility and professionalism. " "The conciousness of being well- groomed and well-dressed, will itself, heighten your self-confidence Personal Branding; and self-respect. “ “You have the Qualifications, The Knowledge and the Indah Soekotjo Experience, but Do you have The Right Image?” The Image Power Consultant/Trainer Specialist -Indah Soekotjo- Contact Number; 081389162899 Email;theimagepower@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • The New Professionalism Introduction Whichever way you look at a success formula, a major part of it has to do with effective and strategic personal packaging. Studies have shown that a person with a positive professional image projects an air of power and confidence that is impossible to deny. Personal Branding; Achieving a Professional “You have the Qualifications, appearance does not happen The Knowledge and the by accident. It involves careful Experience, but planning, basic awareness and Do you have The Right Image?” a keen sense of perception -Indah Soekotjo- Contact Number; 081389162899 Email;theimagepower@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • ."PROFESSIONALISM" YOUR KEY TO SUCCESS The New Professionalism . Ultimately, it is always THE PERSON who dignifies the position, and not THE POSITION that dignifies the person. Grooming for Success Poise and personal confidence in dealing with people of all levels and of different stature in society, be more aware of essential business etiquette and protocol which could sometimes lead to unintentional offence and personal or corporate embarrassment. Shaping Your Professional Reputation Personal Branding; A professional image embellishes a Company's image and contributes to “You have the Qualifications, bottom-line results. Where the The Knowledge and the fundamentals of professionalism, Experience, but business etiquette and protocol are Do you have The Right Image?” concerned... if you think Education is -Indah Soekotjo- expensive, try IGNORANCE ! "Professionalism"--Your Key to Success Contact Number; 081389162899 Email;theimagepower@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • We have our own TRAINING MODULES We design TAILOR MADE according to you or your Company’s need THE NEW Grooming for Success PROFESSIONALISM "People who are " The New Professionalism skillful in making good brings you an exciting image impressions often command a higher experience that redefines the degree of Personal meaning of total corporate Power, Trust and makeover! " Credibility." Contact Number; 081389162899 Email;@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • Training Modules Customization of In-House Programs MODULES AVAILABLE DURATION 1. Professional Image (Building your Professional Image from the Outside) 1/2 - 1 DAY 2. Developing Your Professional Self-Image Professionalism... (Building your Professional Image from the Inside-Out) 1/2 - 1 DAY Your Key To Success 3. Creating The "Rapport" Magic 1/2 - 1 DAY "Our Workshops are tailored in such a 4. Enhancing Your Telephone Image 1/2 - 2 DAYS way that participants emerge with 5. Business & Social Etiquette 1/2 - 1 DAY improved skills of 6. Customer Service Excellence 2 - 3 DAYS communicating more effectively through 7. Professional Presentation Skills 2 - 3 DAYS their image tangibles, projecting 8. Business Etiquette & Protocol greater poise and (Greetings and Introductions) 1/2 - 1 DAY personal confidence in dealing with 9. Business Etiquette & Protocol people of all levels." (Formal Functions) 1 - 2 DAYS Contact Number; 081389162899 081806265959 Email;@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • Professional Image (Building Your Professional Image From The Outside) SESSION 1 The Power of First Impressions •Verbal vs Non-Verbal effectiveness •"Don't judge a book by its cover ?!?" •Impression Management - its importance & impact •Developing Personal Power, Trust & Credibility SESSION 2 What Constitutes A Professional Image •Image & Perceptions •Evaluation on your professional image SESSION 3 Effective Self-Presentation KEY OBJECTIVES •Personal grooming excellence To enable •Good business dress sense participants to •Visual poise & deportment communicate more •Body language / gestures of confidence effectively through •Speech their image tangibles, •Impeccable work behaviour thus enhancing their SESSION 4 overall Personal & Ways That Can Sabotage Your Professional Image Professional identity. •Visual elements Participants will be •Speech characteristics ( vocal & verbal ) able to apply the •Work behaviour principles of SESSION 5 successful personal Shaping Your Professional Reputation imaging to project a •"Substance" vs "Form" Winning Professional •How to sustain that visual impact Corporate Image. " •Guide to affirmative action Contact Number; 081389162899 Email;theimagepower@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • Developing A Professional Self-Image (Building Your Professional Image From The Inside-Out) SESSION 1 Channels of Communication •Introduction to the 3 V's •Image & Perceptions •Where do we begin? SESSION 2 What is Self-Image? •Definition: Self-Image KEY OBJECTIVES •Evaluation on your self-image To enhance inter- personal SESSION 3 effectiveness by How to Empower Yourself for Success prompting effective behaviours which •Recognizing the importance of personal empowerment influence others in a •Motivators vs Inhibitors positive manner. •The Power of Self-Fulfilling Prophecies Participants will be able to develop and SESSION 4 project increasing Strategies for Increasing Your Self-Worth self-confidence through personal •Building S.U.C.C.E.S.S. attitudes empowerment •Recognizing your most important 'sale' in life strategies that are second-to- none! Contact Number; 081389162899 Email;theimagepower@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • Creating The "Rapport" Magic SESSION 1 What is 'Rapport'? •Definition of 'Rapport' •The role of first impressions SESSION 2 The Impact of Body Language •6 action steps to establish rapport through the use of body signals •Positive emotions vs Negative emotions SESSION 3 KEY OBJECTIVE The Art of Small Talk To enhance •Conversational leads / starters interpersonal •Effective listening skills effectiveness by •Common pitfalls to avoid enabling the participants to SESSION 4 develop rapport The Mirroring Psychology in Establishing Instant Rapport more easily and •Projecting commonality over differences readily with others. •Traits which we can mirror Participants will feel •Pacing (graceful mirroring) and leading strategies more comfortable •Practical application in the business / corporate world and at ease (even in the company of unfamiliar faces / strangers) and become more socially adept. Contact Number; 081389162899 Email;theimagepower@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • Enhancing Your Telephone Image SESSION 1 Relationship Between Your Telephone Image, Your Organization's Image & Bottom-line Results Recognising the importance & impact of this relationship The importance of the telephone as a key marketing tool SESSION 2 Telephone Interaction vs Face-To-Face Interaction The distinctive characteristics between telephone interaction & face to face interaction Believability of each impression SESSION 3 Your Telephone Personality Projecting positive impressions through your Voice Positive Personality vs Passive Personality SESSION 4 KEY OBJECTIVES Basic Essential Telephone Skills To empower Answering calls participants with one of Transferring calls the most powerful Taking messages skills which every Screening calls telephone personnel Leaving the line should possess.... the Ending the call ability to create a Practical skills application via role play favourable SESSION 5 impression of their Demonstrating Business Professionalism & Effective Telephone Organization with Techniques When Attending To Telephone Calls Of All Nature Callers. Effective listening techniques Using tact and diplomacy in handling difficult / angry callers Dealing with complaints effectively Telephone etiquette & courtesies Practical skills application via role play Contact Number; 081389162899 Email;theimagepower@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • Business & Social Etiquette SESSION 1 Introduction to Etiquette •Definition of 'Etiquette' •The role of good manners in the business & social circles •Differentiating between 'Etiquette' and 'Ethics' SESSION 2 Social Etiquette vs Business Etiquette •Understanding the distinction between business and social etiquette •Examples of essential basic social etiquette KEY OBJECTIVES SESSION 3 To acquire basic Greetings & Introductions essential business •Self-introduction / Group introductions / Third party introductions and social etiquette •1 - way vs 2 - way introductions necessary to impact •How to make proper introductions positive impressions SESSION 4 on others. Office Etiquette Participants will be •Fundamentals of office etiquette able to develop •Relationship with your Superiors / Peers / Subordinates / Clients greater poise and SESSION 5 confidence in dealing Telephone Etiquette with their customers, •Answering calls suppliers, bosses, •Making & returning calls peers, subordinates, SESSION 6 guests and hosts etc. Entertaining & Dining Etiquette •Formal western dining skills •Table setting & manners •Appropriate use of cutleries and crockeries SESSION 7 Meeting Etiquette •Planning, attending, participating & leaving the meeting Contact Number; 081389162899 Email;@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • Customer Service Excellence SESSION 1 Introduction •What is Customer Service? •Importance & impact of customer service activities on bottom line results SESSION 2 Getting to Know You •The role of a Customer Service Professional •"Moments Of Truths" between frontline employees & customers •Measuring customer satisfaction KEY OBJECTIVES and value / quality perception To promote • customer confidence •SESSION 3 by developing and Managing Positive applying the basic Corporate Impressions skills needed to •First impression counts! maintain and expand profitable customer •Creating the right impressions with your customers via effective self- relationship. packaging Participants will then be able to help SESSION 4 create the Customer Managing Professional Customer Relationship Value-Driven Culture • Acquiring savoir-faire in communicating customer service excellence and make 'Customer • Business professionalism when attending to customers Service Excellence' an integral part of • Professional behaviour vs Task- oriented behaviour their organization's • Dealing with difficult / irate / abusive customers in a professional culture and identity. manner • Handling customers' complaints effectively • Turning problems into opportunities • Building customer loyalty through the magic of rapport • Critical success factors • Guide to affirmative action Contact Number; 081389162899 Email;theimagepower@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • Professional Presentation Skills SESSION 1 Introduction: Professional Presentation Skills •Definition : A Presentation is..... •Attributes of a Professional Presentation SESSION 2 Stage Presence & Personality •First Impression counts! •Communicating through your 3 Vs ( visual , vocal, verbal elements ) •Verbal vs Non-Verbal effectiveness •Effective self-presentation { grooming, attire, posture & composure } •Body language / gestures of confidence •Your vocal image & voice projection SESSION 3 Developing Courage & Self-Confidence •How to overcome nervousness / anxiety KEY OBJECTIVES •Actions vs Feelings To provide •Self-confidence through preparation •Motivators: Positive self-talk participants with a •The power of Self-Fulfilling Prophecies solid foundation in the basics of SESSION 4 delivering a Creating Delivery Impact •Structuring your presentation professional and •Polishing your introductory skills effective •Managing speaker-audience relationship •Getting your audience interested presentation, thus •Humanizing your speech creating visibility for SESSION 5 themselves and their The Essence of Good Delivery ideas. •Using audio-visual aids & other support materials •Handling questions, comments, disruptions & digressions •Pacing your presentation •A question of timing •The successful close •Pitfalls to avoid THROUGHOUT SESSIONS 1 TO 5 •Practical delivery & presentation skills of each and every participant will be given due emphasis. Contact Number; 081389162899 Email;theimagepower@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • Business Etiquette & Protocol (Greetings & Introductions) SESSION 1 Introduction To Business Etiquette & Protocol •Definition of 'Business Etiquette' & 'Protocol' •Understanding the link between etiquette & protocol •Importance of etiquette & protocol in the business & social circles SESSION 2 Greetings & Correct Forms of Address •Various forms of greetings •The impact of cultural influences •Formal address vs Informal address KEY OBJECTIVES •Titled persons vs Non-titled persons To develop greater •Correspondences poise and personal •Foreign hierarchy confidence in dealing with people of all levels and of different SESSION 3 stature in society. Titles, Honorifics & Order of Precedence Participants will also •Types of titles be more aware of •Using the appropriate honorifics ( YB, YAB, Y.Bhg, YM, etc.) essential business •Federal Order of Precedence etiquette and protocol which could SESSION 4 sometimes lead to Initiating Proper Introductions unintentional offence •Self -introduction and personal or •Group introductions corporate •Third party introductions embarrassment. . •1 - way vs 2 -way introductions Contact Number; 081389162899 Email;theimagepower@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • Business Etiquette & Protocol (Formal Functions) SESSION 1 Introduction to the Various Types of Functions •Conferences & Meetings •Multi-lateral & Bilateral •Level of delegation •Preparations, venue, etc. SESSION 2 Reception at Formal & Official Functions •Hosting & issuing of invitations •Protocol on arrival & departure •Attending to V V IPs •Appropriate behaviour in the presence of royalties and other high personages KEY OBJECTIVES •The role of the usher / usherettes To enable SESSION 3 participants to Dress Sense, Dress Code & Ceremonial Attire conduct themselves •Proper dress code for official formal & informal functions professionally at •Differences between a 'Black Tie' and a 'White Tie' attire company social SESSION 4 functions and Social Behaviour at The Dinner Table receptions, and •Proper use of cutleries & crockeries understand the •Dining skills & etiquette complexities of SESSION 5 hosting and Protocol in Seating Arrangements organizing a formal •Signing of M.O.U.s / Banquet setting / Dinner setting etc. luncheon or dinner. SESSION 6 Your Role as A Perfect Host or Guest •Fine tuning the respective roles Contact Number; 081389162899 Email;theimagepower@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power
    • Highly Personalized & Exclusive Public Workshop Programs THE NEW PROFESSIONALISM " The New Professionalism brings you an exciting image experience that redefines the meaning of total corporate makeover! " Whichever way you look at a success formula, a major part of it has to do with effective and strategic Grooming for packaging . Success Studies have shown that a person with a positive "Ultimately, it is professional/corporate image projects an air of power always and confidence that is impossible to deny…however THE PERSON who dignifies achieving this may not always come easily . the position, and not THE Achieving a Professional appearance does not happen POSITION that dignifies by accident. It involves careful planning, basic the person ! " awareness and a keen sense of perception. Time 9.00 am – 5.00 pm
    • Highly Personalized & Exclusive Public Workshop Programs
    • Two Hours for Each Program MODERN First & Lasting Impressions MANNERS FROM …How to Manage Your Personal CYBERSPACE TO Brand with Poise, Presence, and CELL PHONES Polish Fine Tuning Your Competition in the business arena is Telephone Skills fierce and companies are looking for Placing and executives who can handle Answering Calls themselves at a trade show as well Wireless as in the boardroom. You'll learn Courtesies practical ideas and strategies that will Voice Mail/Call help you present a more professional Waiting/Caller ID image as well as enable you to move Conference Calls with ease and confidence on any level in the business arena. Topics include: Introducing Yourself and Others - Responding to Introductions - Five Types of Deals and Meals: Program Handshakes - Eye Contact - Body Dining Skills for Today’s Business Language - How to Remember Names - How to Start and End a Conversation - Business Card From power lunches to cocktail Protocol - E-mail Etiquette - Cell receptions to formal dining events, Phone Etiquette. food and business go hand and hand. The impression left by your dining performance can make or break your business deals.
    • Two Hours Program THE ETIQUETTE OF GOOD BUSINESS Solid business relationships are nurtured with superior customer service and mastering the art of etiquette and the social graces. Add polish and presence to the substance and outclass the competition. •The Art of Introductions •Body Language in the Business World •Business Etiquette and the Social Graces •Presence, Poise and Positioning •Small Talk for Smart, Savvy People •Executive Communications •Corporate Gift Giving •Saying "Thank you" with Style •Network Your Way to Business Success •Electronic Protocol and Courtesies •Cross Cultural Fundamentals •Going Global - Sensibilities and Customs
    • Two Hours Program “Books are judged by their covers, houses are appraised by their curb appeal, and people are initially evaluated on how they choose to dress and behave”. Personal Grooming Clothing Posture Mannerism
    • • Adalah Master Trainer di bidang Personality Development, Appearance, Etiquette dan Communication dengan pengalaman memberikan training dan konsultansi selama lebih dari 20 tahun. Dengan pengalaman karir terakhir sebagai Public Relations Consultant pada sebuah Perusahaan terkemuka di Indonesia. Selain dikenal sebagai trainer yang handal selama bergabung di Lembaga Pendidikan InterStudi, Lembaga Pendidikan Ratih Sang, OQ School Pengembangan Pribadi dan Lembaga Pendidikan dan Pelatihan Mooryati Soedibyo, Mekar Pribadi, beliau juga memberikan training di berbagai lembaga dan perusahaan terutama untuk topik-topik: Personality Development (Pengembangan Kepribadian), Self Improvement, Business Etiquette, Social Etiquette, Executive Etiquette, Entertaining and Table Manners, Table Setting and Table Decoration, Total Image, Professional Image, Professional Presence, Wardrobe/Clothing and Grooming, Corporate Protocol, Business Protocol, Company Courtesy. Service Excellence & Customer Service, Communication Skill, Lobbying & Negotiation Skills, Effective Communication, Public Speaking & Presentation Technique, MC and Protocoler, Telephone Etiquette, Public Relations, Manajemen Sekretaris, Train the Trainer, Event Organizer. • Pendidikan terakhir Indah adalah Master of Science dari Education Technology • Memiliki sertifikat sebagai Speaker beaureau dari Professional Image Association dan sertifikat sebagai Speaker beareau dari Personality Development center dan PublicSpeaking Community. • Indah Soekotjo telah memberikan Pelatihan, Ceramah dan Seminar di lebih dari 250 Perusahaan, Instansi, Departemen Pemerintahan dan Lembaga terkemuka di Indonesia. • Selain sbegai trainer, Indah Soekotjo adalah Dosen di STIKOM InterStudi dan Dosen di FISIP UI Jurusan Komunikasi. • Pada saat ini Indah Soekotjo adalah Tenaga Ahli Program Pendidikan Inklusi Direktorat Pendidikan Sekolah Luar Biasa Departemen Pendidikan Nasional sejak April 2007 Contact Number; 081389162899 Email;theimagepower@yahoo.com http://professionalimageindonesia.wordpress.com The Image Power grooming for success. Your professional image is the pre-requisite for success. Image Power