Who's afraid of the Big Bad Wall
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Who's afraid of the Big Bad Wall

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How do we create project level visualization in software and how to we use Gemba walks to gather information, understand what's going on and manage proactively.

How do we create project level visualization in software and how to we use Gemba walks to gather information, understand what's going on and manage proactively.

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  • Full Name Full Name Comment goes here.
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  • Good work. I think it would be good if you have a separate presentation focusing on visualization; including what data to collect, how, and some typical way of looking at it etc.
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Who's afraid of the Big Bad Wall Presentation Transcript

  • 1. 現地現物
    目で見る管理
    Who’s afraid of the big bad wall
    Visual management and gemba walks
    Inbar Oren
  • 2. About Me
    • Work at AgileSparks
    • 3. Over 15 years experience in R&D organizations ranging from product development and project management to product management.
    • 4. Married with twins
    • 5. MA in Buddhism and East Asian Cultures
    • 6. Second degree black belt in Iaido and Jodo
    • 7. Find me on:
    • 8. inbar@agilesparks.com
    • 9. http://www.leansamurai.com
    • 10. @inbaro
  • The story of a manager
    3
    How’s my Scrum Team Doing?
  • 11. What’s going on with My Scrum Team?
    4
    US
    To Do
    WIP
    Done
    ?
  • 12. Let’s look at the burn down
    5
    I’ll wait for the daily
  • 13. the daily
    6
    Yesterday I worked on Task 1, I will finish it today no impediments
    Since last time I worked on the production issues. I’m still on them and have no problems.
    ?
    I’m just updating for Phil, he is at home with his child and hopes to come back tomorrow.
  • 14. the daily
    7
    I’m sorry but we have a joke on Chickens and Pigs in Scrum so we don’t answer questions
    How is Phil doing on testing the subsystem?
  • 15. Joke pomodoro
    8
    Never mind I’ll go see the Kanabn team
  • 16. What’s going on with my Kanban Team?
    9
    Backlog
    (3)
    Dev
    (5)
    Test
    (5)
    Done
    I’ll wait for the daily
  • 17. the daily
    10
    When’s the daily?
    ?
    Dude, didn’t you see the board? We’re, Like, totally at flow. We only meet when there are bottlenecks.
  • 18. How is my project doing?
    ???
    11
  • 19. The invisibility in the visibility
    12
  • 20. Team Boards
    13
    US
    To Do
    WIP
    Done
  • 21. Project Boards
    14
  • 22. A good visual board…
    Tells a story
    Always visible
    Living
    Keeps it simple
    Self explanatory
    15
  • 23. Gemba
    “the place –
    any place in any organization –
    where humans create value” Jim Womack
    16
    現場
  • 24. Gemba Walks
    17
    Go See
    Ask Why
    Show Respect
  • 25. Gemba walk in Software development
    18
    Where to Go?
    What to See?
    With Whom to Talk?
    What to Ask?
    How to Show Respect?
  • 26. Where to go?
    19
    The Real Gemba
    Developers
    Code
    Testers
    Test
    Business Analysts
    Analyze
    Gemba Walk
  • 27. Physical and Electronic walls
    “"Take information out of the box known as the computer and make it visible and understandable to users" Pascal Dennis – The Remedy
    20
  • 28. What to See?
    21
    Potential Problems
    Immediate Problems
    Kaizen Opportunities
  • 29. With whom to talk?
    22
    The Actual Team
  • 30. What to Ask?
    23
    Stop and Fix
    How are you effected
    by upstream?
    What are the
    current problems?
    What could come up
    in the next few days?
    Are youworking at
    a sustainable pace?
    How are you
    Improving?
  • 31. How to show respect?
    24
    Ask Questions
    Letting Go
  • 32. A sample tour
    25
    Team 1
    Product Owner
    Project Manager
    Team 2
  • 33. Team 1
    26
    How is the sprint going?
    Just fine
    Will you meet your goals?
    Yes we will!
    Why is the burndown flat?
    We haven’t finished tasks, but we just moved to the next item
  • 34. Team 1
    27
    Why so many items in progress?
    We have some impediments
    Why?
    We’re waiting on Team 2
    Why?
    They’re just slow
    Now wait a minute!
    Let’s visit your board team 2
  • 35. Team 2
    28
    Are you behind?
    Not at all!
    So why does team 1, feel stuck?
    Their tasks hasn’t started yet
    Why not?
    We’re just working by priority!
  • 36. Project Board
    29
    We’re behind on discovery?
    I was abroad for two weeks
    And we have misaligned expectations between Team 1 and Team 2. Our board doesn’t look good. Let’s discuss what we can do.
  • 37. Project board
    30
    GA
    Kickoff
    1/2/11
    31/7/11
    17/3/11
    Discovery
    Development
    Y
    R
    G
    Ready Stories
    Stories
    Epics
    R
    Readiness
    Quality
    Budget
    Y
    Y
    R
  • 38. Project board
    31
    Impediment Board
    Done
    New
    Done
    Kaizen board
    New
    New
    New
    New
  • 39. Program board
    32
    Impediment Board
  • 40. VP R&D board
    33
    Technical Debt Level
    Y
    Y
    Y
    G
    R
    R
    Y
    G
    R
    G
    G
    G
    R
    Y
    Y
    R
    G
    G
    Y
    G
    G
    Y
    R
    G
    R
    R
    R
    R
    G
    Y
    Y
    Impediment Board
    Kaizen board
  • 41. QA Leader Board
    34
  • 42. Who else should have a board?
    35
    Everybody
    CEO
    Account Managers
    Support
    Individuals
  • 43. What to do when you leave this room?
    36
    Visualize
    Get out of your seat
    Ask Questions
  • 44. Questions?
    37
    Feedback
    • inbar@agilesparks.com
    • 45. http://www.leansamurai.com
    • 46. http://www.linkedin.com/in/inbaroren
  • 38
    Thank
    You
  • 47. Images
    Front Page- http://www.flickr.com/photos/83331954@N00/2742235520
    Joke pomodoro - http://www.flickr.com/photos/xverges/
    Where to go - http://www.flickr.com/photos/zoovroo/3379891088/
    What to see - http://www.flickr.com/photos/zigazou76/3702501888/
    http://www.flickr.com/photos/andyarthur/5615755093/
    http://www.flickr.com/photos/zivkovic/5281176320/
    With whom to talk - http://www.flickr.com/photos/usfsregion5/4582146723/
    How to show respect - http://www.flickr.com/photos/jurvetson/1571925233/
    http://www.flickr.com/photos/asktheclimatequestion/4535664653
    A sample tour - http://www.flickr.com/photos/wolfsavard/3149182570/
    What to do when you leave - http://www.flickr.com/photos/helloturkeytoe/2706162709
    39