3: Don't forget voice! (Tim Panton)
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3: Don't forget voice! (Tim Panton)

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Telephony hacks for web 2.0 hackers

Telephony hacks for web 2.0 hackers

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    3: Don't forget voice! (Tim Panton) 3: Don't forget voice! (Tim Panton) Presentation Transcript

    • Don't forget voice!
      • Telephony hacks for web 2.0 hackers
    • Tim Panton
      • [email_address]
      • [email_address]
    • Web vs telephone
    •  
    • ForgetMeNot
    • 0161 237 0660
    • First time caller from mobile 0161 237 0660
    • gets a 'welcome' text
      • with link to phone friendly content
    • Dominant web access device
      • IS…
    •  
    • Dynamically generated tel: URI
    • Associate the web session with the call
    • Happier customers - Shorter calls
    • Use voice to add warmth to a site
    •  
    • Can be easy to integrate
      • Using REST or PHP or XM
    • Or even SQL
      • insert into calls (to,from) values('07967120093','01612370660');
    • Opensource PBXs:
    • Hosted:
    • Cozy conversations