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3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
3: Don't forget voice! (Tim Panton)
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3: Don't forget voice! (Tim Panton)

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Telephony hacks for web 2.0 hackers

Telephony hacks for web 2.0 hackers

Published in: Technology
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  • 1. Don't forget voice! <ul><li>Telephony hacks for web 2.0 hackers </li></ul>
  • 2. Tim Panton <ul><li>[email_address] </li></ul><ul><li>[email_address] </li></ul>
  • 3. Web vs telephone
  • 4.  
  • 5. ForgetMeNot
  • 6. 0161 237 0660
  • 7. First time caller from mobile 0161 237 0660
  • 8. gets a 'welcome' text <ul><li>with link to phone friendly content </li></ul>
  • 9. Dominant web access device <ul><li>IS… </li></ul>
  • 10.  
  • 11. Dynamically generated tel: URI
  • 12. Associate the web session with the call
  • 13. Happier customers - Shorter calls
  • 14. Use voice to add warmth to a site
  • 15.  
  • 16. Can be easy to integrate <ul><li>Using REST or PHP or XM </li></ul>
  • 17. Or even SQL <ul><li>insert into calls (to,from) values('07967120093','01612370660'); </li></ul>
  • 18. Opensource PBXs:
  • 19. Hosted:
  • 20. Cozy conversations

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