Workshop DSAI Usability & Accessibility of Mobile Communication/Navigation Devices

Team

Usability & Accessibility Issues Access to the urban environment Tourism / leisure Communities Perspectives Senior groups Elementary school children

Issues

Access to the urban environment

Tourism / leisure

Communities

Perspectives

Senior groups

Elementary school children

Methodology Mobility equation Where am I? Where am I going? How do I get there? “ Feet-on-approach” + brainstorming

Mobility equation

Where am I?

Where am I going?

How do I get there?

“ Feet-on-approach” + brainstorming

Task Purpose 30 min pedestrian walk Leisure perspective Equipment GPS Device Route Vila Velha -> Capela Nova

Purpose

30 min pedestrian walk

Leisure perspective

Equipment

GPS Device

Route

Vila Velha -> Capela Nova

1 - Where am I? Contextualization problem Matching device map / physical orientation Finding reference points Ideas Precise electronic compass technology Visualization of detailed 3D models /panoramic images Using device as a pointer Contextualization Information (audio /text)

Contextualization problem

Matching device map / physical orientation

Finding reference points

Ideas

Precise electronic compass technology

Visualization of detailed 3D models /panoramic images

Using device as a pointer

Contextualization Information (audio /text)

2 - Where am I going? Problems Interaction Menu navigation / structure Lack of voice interaction Accidental screen taps -> mistakes Ideas Defining target user Adapt structure of information / dialog design Voice recognition / synthesis General (“google”) search

Problems

Interaction

Menu navigation / structure

Lack of voice interaction

Accidental screen taps -> mistakes

Ideas

Defining target user

Adapt structure of information / dialog design

Voice recognition / synthesis

General (“google”) search

3 - How do I get there? Problems Matching map / reality “ And now what?” situation Changing / adding routing objectives Ideas Auditory space (earcon + 3D sound) “ And now what?” button / command Mental map / route status Provide choices for changing route

Problems

Matching map / reality

“ And now what?” situation

Changing / adding routing objectives

Ideas

Auditory space (earcon + 3D sound)

“ And now what?” button / command

Mental map / route status

Provide choices for changing route

Other issues / ideas Routing Communities Emergency Interaction

Routing

Communities

Emergency

Interaction

Routing Problem 1

Problem 1

Routing Problem 2

Problem 2

Routing Problem3

Problem3

Routing Problem 4

Problem 4

Routing Problems Lack of information concerning “Pedestrian routes”. Information about “barrier” events / roadworks Ideas Road network data + events (real time) Local institutions / municipalities Crowdsourcing Local servers (standards)

Problems

Lack of information concerning “Pedestrian routes”.

Information about “barrier” events / roadworks

Ideas

Road network data + events (real time)

Local institutions / municipalities

Crowdsourcing

Local servers (standards)

Communities Sharing Routes Points of interest Route classification / crowdsourcing road networks Contents (comments, history, etc) Evaluation (ratings)

Sharing

Routes

Points of interest

Route classification / crowdsourcing road networks

Contents (comments, history, etc)

Evaluation (ratings)

Emergency “ Emergency” button / command Location of emergency spots Contact information Send location / warning SMS, GSM, etc.

“ Emergency” button / command

Location of emergency spots

Contact information

Send location / warning

SMS, GSM, etc.

Interaction Touch interaction Reference points / simplification “ Blind” interaction Adverse weather, in-pocket, disabilities, etc. Relevant on-screen information Learning with the user (developing a profile) Compatibility with other data systems

Touch interaction

Reference points / simplification

“ Blind” interaction

Adverse weather, in-pocket, disabilities, etc.

Relevant on-screen information

Learning with the user (developing a profile)

Compatibility with other data systems

Conclusions Current situation Focused on technology (features). Goal: Focus on people (services) Technology is not a barrier... (mature) Opportunity for Innovation Involving people; Virtual social networks; Focus on target users.

Current situation

Focused on technology (features).

Goal: Focus on people (services)

Technology is not a barrier... (mature)

Opportunity for Innovation

Involving people;

Virtual social networks;

Focus on target users.