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The Death of Touch … and
the End of Physicality
Marc Ruxin
Chief Innovation Officer, UM
People used to search for things with
their hands (and eyes and noses)
…. LIKE MUSIC:
RECORDS AND TAPES,
AND EVENTUALLY
CDS
“CD/Game Exchange,
Cleveland Heights, Ohio
(former location of, and
formerly The Record
Exchange)
Formerly the Record
Exchange on Coventry
Road, Cleveland Heights,
Ohio. I worked here as
much as possible between
1984-1990.”
(Still there .. )
THEY’RE NO LONGER A CAPTIVE
AUDIENCE. THEY’RE A MOVING TARGET
… AND BOOKSTORES,
USED AND NEW
Environment and Backgrounds
Very early stage of development!BRAND GRAPHICS
Consumers are now open 24/7,
So brands must follow.
Tivo/DVR
VOD
Podcasting
RSS
News Feeds
Apps
Mobile Video
... AND VIDEO
STORES
One in four household watch TV programming on
the Internet
PC replacing the need for Premium Cable
Netflix delivering TV programming directly to console/PC;
10 million subscribers today
Online video viewership continues to increase year
over year
Need video store clerk slide
Watching video on a ipad
Netflix queue
In-Stat expects US shipments of Web-
enabled devices that support TV to increase
from 14.6 million this year to 83.4 million by
2014.
Panasonic, Sharp and Samsung are shipping
HD TVs that access services eg. YouTube,
Picasa photo albums, online weather and
stock tickers
Netflix deal with LG Electronics
Yahoo and Intel working with TV
manufacturers on sets that come with
widgets
… YOU USED TO BE
ABLE TO LEARN A LOT
ABOUT PEOPLE BY
STANDING IN FRONT OF
GREAT WALLS
Tivo/DVR
VOD
Podcasting
RSS
News Feeds
Apps
Mobile Video
Need wall fo DVDs
… BUT ON THE WEB YOU
DON’T MAKE MISTAKES
... A LESSER KNOWN CASE
STUDY ABOUT IT SOMETIMES
WORKS THESE DAYS
… LOTS OF EARNED STUFF
1. Time spent listening to the radio is down
150 hours (6 days) from 2003 levels
2. Newspaper reading is down about 2 days
from 2003
3. Watching digital video is the fastest
growing consumer activity, +16% YOY
4. Fifty-five minutes a day on Facebook
5. 20 hours of video uploaded to YouTube each
minute
6. 50 million Tweets per day, 600 per second
… JUST FOR CONTEXT
iMedia October Breakthrough Summit:  New Frontiers A: “The Death of Touch”

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iMedia October Breakthrough Summit: New Frontiers A: “The Death of Touch”

  • 1. The Death of Touch … and the End of Physicality Marc Ruxin Chief Innovation Officer, UM
  • 2.
  • 3. People used to search for things with their hands (and eyes and noses)
  • 4. …. LIKE MUSIC: RECORDS AND TAPES, AND EVENTUALLY CDS
  • 5. “CD/Game Exchange, Cleveland Heights, Ohio (former location of, and formerly The Record Exchange) Formerly the Record Exchange on Coventry Road, Cleveland Heights, Ohio. I worked here as much as possible between 1984-1990.”
  • 6.
  • 7.
  • 9. THEY’RE NO LONGER A CAPTIVE AUDIENCE. THEY’RE A MOVING TARGET
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 16.
  • 17.
  • 18.
  • 19. Environment and Backgrounds Very early stage of development!BRAND GRAPHICS Consumers are now open 24/7, So brands must follow.
  • 21.
  • 22.
  • 23.
  • 24.
  • 26. One in four household watch TV programming on the Internet PC replacing the need for Premium Cable Netflix delivering TV programming directly to console/PC; 10 million subscribers today Online video viewership continues to increase year over year
  • 27. Need video store clerk slide Watching video on a ipad Netflix queue
  • 28.
  • 29.
  • 30.
  • 31. In-Stat expects US shipments of Web- enabled devices that support TV to increase from 14.6 million this year to 83.4 million by 2014. Panasonic, Sharp and Samsung are shipping HD TVs that access services eg. YouTube, Picasa photo albums, online weather and stock tickers Netflix deal with LG Electronics Yahoo and Intel working with TV manufacturers on sets that come with widgets
  • 32.
  • 33.
  • 34. … YOU USED TO BE ABLE TO LEARN A LOT ABOUT PEOPLE BY STANDING IN FRONT OF GREAT WALLS
  • 36. Need wall fo DVDs
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43. … BUT ON THE WEB YOU DON’T MAKE MISTAKES
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49. ... A LESSER KNOWN CASE STUDY ABOUT IT SOMETIMES WORKS THESE DAYS
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55. … LOTS OF EARNED STUFF
  • 56. 1. Time spent listening to the radio is down 150 hours (6 days) from 2003 levels 2. Newspaper reading is down about 2 days from 2003 3. Watching digital video is the fastest growing consumer activity, +16% YOY 4. Fifty-five minutes a day on Facebook 5. 20 hours of video uploaded to YouTube each minute 6. 50 million Tweets per day, 600 per second … JUST FOR CONTEXT