2. CULTURAL
ORGANIZATIONAL
SECONDARY
PRIMARY
Marital/Relationship
Status
Religion
Education
Geographic Location
Communications Style
Appearance
Working Style
Language/Accent
Age
Mental or
Physical
Ability
Gender Identity
Ethnicity
Sexual Orientation
Race Gender
Parental/
Family Status
Industry
Union
Affiliation
Level
Role in the Company
Location
Tenure
Management
Status
Work
Experience
Division/
Department
Power and
Authority Views
Body Language
Time
Being or Doing
Competition or
Cooperation
Conflict Resolution
Preferences
Traditions/
Observances
Personal
Space
Individual
or TeamFlexible/
Structured
Identity
3. When your talent walks through the door every morning, they should expect:
1. Basic responsibilities and the goals of their manager/team and organization
2. Leadership and organization values
3. Performance management: How they are being assessed –their manager is being held
accountable for partnering with them to get the best results and elevating team
performance
4. Communication –from leadership to the organization on the progress of the work, the
opportunities
5. Learning opportunities - both formal and informal
4. People want to work for companies that:
• Take seriously corporate social responsibility
• Provide professional development opportunities
• Offer stretch assignments
• Provide mentorship opportunities
• Make the effort to effectively manage people’s careers
• And of course provide a work environment that is fair, welcoming and genuinely
inclusive.
5. RETENTION – Ask your talent!
• What policies do we need to adopt?
• What new benefits should we consider?
• What pro bono opportunities should we support?
• What employee-led business resource groups should we launch?
6. Summary
1. All talent should have the opportunity to learn from, contribute to and be
included on the journey toward inclusion.
2. While inclusive policies and practices set the stage for a positive work
environment, engagement is about assuring all talent feel welcome, valued,
appreciated, celebrated so that they deliver their very best work.
3. By prioritizing talent engagement and inclusion of all talent companies
can support their own recruiting and retention efforts helping to give them a
competitive edge in the marketplace.