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e-dialogos: a holistic approach for enhancing e-Participation in local governance

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Title: e-dialogos: a holistic approach for enhancing e-Participation in local governance...

Title: e-dialogos: a holistic approach for enhancing e-Participation in local governance
@ International Conference Broadband Cities 2008

Trikala, Greece

22/10/2008

Creator: Konstantinos Kafentzis (Managing Director)

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e-dialogos: a holistic approach for enhancing e-Participation in local governance e-dialogos: a holistic approach for enhancing e-Participation in local governance Presentation Transcript

  • e-dialogos: a holistic approach for enhancing e-Participation in local governance Konstantinos Kafentzis Managing Director IMC S.A.
  • The e-dialogos project
    • An innovative and fully fledged e-Democracy platform for the citizens of the City of Trikala to participate in the decision making processes of the city
    • The innovation of the project lies in its holistic and fully integrated approach to e-Participation , combining online deliberative and voting processes.
    • A unique and original methodology of e-deliberation based on best practices worldwide & consistent with the current political theory of democracy and models of deliberation.
  • www.edialogos.gr
    • Many innovations are built-in the platform
    • Information in
    • every step
    • Bottom-up
    • Top-down
    • Ontology based
    • platform
  • The e-dialogos platform
    • The platform comprises of three tools:
    • a top-down e-Survey system , where municipality can ask citizens to respond to specific issues of interest to the municipality;
    • a bottom-up e-Petition system ;
    • an e-forum for direct moderated dialogue
    • and, most importantly, what is termed a fully fledged e-deliberation process , where the innovation of the project lies.
  • The e-deliberation process
    • This is a ‘serial process’ within a specific time-frame with 5 well-defined concrete steps embedded in each deliberative cycle
    • A process where different e-tools are assigned to a particular and appropriate use
    • Engaged and informed citizens from start-to-end
  • The e-deliberation process i-City Council Decision-making ► Tool Task ◄ e-Survey Quantifying Opinions e-Forum [moderated] Discussion e-poll Agenda setting
  • CITY COUNCIL PROPOSES ISSUES TO DISCUSS AGENDA SETTING: CITIZENS VOTE THE TWO THEMES THEY WANT TO DISCUSS MODERATED e-FORUM PREDETERMINED THREADS AND BALANCED INFO ON EACH THEME STRUCTURED ONLINE SURVEYS WEBCASTING AND REAL TIME CITIZENS PARTICIPATION YES NO YES NO SUMMARY OF DISCUSSION BY THE MODERATOR RESULTS OF E - SURVEY + FINAL SUM - UP THE RESULT OF THE POLL IS PUBLISHED WEBCASTING & REAL TIME CITIZENS PARTICIPATION INTERACTIVE CITY COUNCIL STRUCTURED ONLINE SURVEYS e - SURVEY AGENDA SETTING : CITIZENS VOTE THE TWO THEMES THEY WANT TO DISCUSS e - Polling MODERATED e - FORUM PRE - DETERMINED THREADS AND BALANCED INFO ON EACH THEME e - FORUM CITY COUNCIL PROPOSES ISSUES TO DISCUSS FINAL COUNCIL DECISION e - dialogos Trikala : The e - deliberation at a glance
  • Communication is critical  Affiche Brochure 
  • … and a technical view
    • provides unified services to the citizens
    • supports multiple-step deliberation process (workflow-based)
    • flexibility in tool utilization
    • ontology-based
    • open standards
    • OSS
    Ontology editor / data modeling Ontology maintenance Ontology Engine news alerts archive library e-forums e-surveys polls e-petitions Content & Topic Mngt Role & Access Mngt Services to Citizens Services to Moderators Education Information Participation Dialogue Mngt Access Mngt Portal Mngt Presentation Layer Application Layer Semantic Layer Data Layer
  • The ontology
    • complete knowledge model of the eParticipation processes
    • layered approach
      • upper tier: abstract model of eParticipation methodology and its processes
      • middle tier: models the main process of the methodology
      • bottom tier: models corresponding electronic processes of the methodology
    UPPER ONTOLOGY DELIBERATION ONTOLOGY CONSULTATION ONTOLOGY PETITION ONTOLOGY
  • Critical Success Factors
    • Strong commitment from policy makers to seriously engage in the process
    • Definite decisions and outcomes at the end of the process to convince that citizens are heard
    • Effort for sound user-friendly Interface Design so that it is intuitive and easy to use to the average citizen .
    • Training for Citizens, Moderators and Municipality officials
    • Multi-channel communication plan to attract participation
  • Thank you for your attention! ask for white paper!!!