e-dialogos: a holistic approach for enhancing e-Participation in local governance

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Title: e-dialogos: a holistic approach for enhancing e-Participation in local governance
@ International Conference Broadband Cities 2008

Trikala, Greece

22/10/2008

Creator: Konstantinos Kafentzis (Managing Director)

Published in: Technology, Education
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e-dialogos: a holistic approach for enhancing e-Participation in local governance

  1. 1. e-dialogos: a holistic approach for enhancing e-Participation in local governance Konstantinos Kafentzis Managing Director IMC S.A.
  2. 2. The e-dialogos project <ul><li>An innovative and fully fledged e-Democracy platform for the citizens of the City of Trikala to participate in the decision making processes of the city </li></ul><ul><li>The innovation of the project lies in its holistic and fully integrated approach to e-Participation , combining online deliberative and voting processes. </li></ul><ul><li>A unique and original methodology of e-deliberation based on best practices worldwide & consistent with the current political theory of democracy and models of deliberation. </li></ul>
  3. 3. www.edialogos.gr <ul><li>Many innovations are built-in the platform </li></ul><ul><li>Information in </li></ul><ul><li>every step </li></ul><ul><li>Bottom-up </li></ul><ul><li>Top-down </li></ul><ul><li>Ontology based </li></ul><ul><li>platform </li></ul>
  4. 4. The e-dialogos platform <ul><li>The platform comprises of three tools: </li></ul><ul><li>a top-down e-Survey system , where municipality can ask citizens to respond to specific issues of interest to the municipality; </li></ul><ul><li>a bottom-up e-Petition system ; </li></ul><ul><li>an e-forum for direct moderated dialogue </li></ul><ul><li>and, most importantly, what is termed a fully fledged e-deliberation process , where the innovation of the project lies. </li></ul>
  5. 5. The e-deliberation process <ul><li>This is a ‘serial process’ within a specific time-frame with 5 well-defined concrete steps embedded in each deliberative cycle </li></ul><ul><li>A process where different e-tools are assigned to a particular and appropriate use </li></ul><ul><li>Engaged and informed citizens from start-to-end </li></ul>
  6. 6. The e-deliberation process i-City Council Decision-making ► Tool Task ◄ e-Survey Quantifying Opinions e-Forum [moderated] Discussion e-poll Agenda setting
  7. 7. CITY COUNCIL PROPOSES ISSUES TO DISCUSS AGENDA SETTING: CITIZENS VOTE THE TWO THEMES THEY WANT TO DISCUSS MODERATED e-FORUM PREDETERMINED THREADS AND BALANCED INFO ON EACH THEME STRUCTURED ONLINE SURVEYS WEBCASTING AND REAL TIME CITIZENS PARTICIPATION YES NO YES NO SUMMARY OF DISCUSSION BY THE MODERATOR RESULTS OF E - SURVEY + FINAL SUM - UP THE RESULT OF THE POLL IS PUBLISHED WEBCASTING & REAL TIME CITIZENS PARTICIPATION INTERACTIVE CITY COUNCIL STRUCTURED ONLINE SURVEYS e - SURVEY AGENDA SETTING : CITIZENS VOTE THE TWO THEMES THEY WANT TO DISCUSS e - Polling MODERATED e - FORUM PRE - DETERMINED THREADS AND BALANCED INFO ON EACH THEME e - FORUM CITY COUNCIL PROPOSES ISSUES TO DISCUSS FINAL COUNCIL DECISION e - dialogos Trikala : The e - deliberation at a glance
  8. 8. Communication is critical  Affiche Brochure 
  9. 9. … and a technical view <ul><li>provides unified services to the citizens </li></ul><ul><li>supports multiple-step deliberation process (workflow-based) </li></ul><ul><li>flexibility in tool utilization </li></ul><ul><li>ontology-based </li></ul><ul><li>open standards </li></ul><ul><li>OSS </li></ul>Ontology editor / data modeling Ontology maintenance Ontology Engine news alerts archive library e-forums e-surveys polls e-petitions Content & Topic Mngt Role & Access Mngt Services to Citizens Services to Moderators Education Information Participation Dialogue Mngt Access Mngt Portal Mngt Presentation Layer Application Layer Semantic Layer Data Layer
  10. 10. The ontology <ul><li>complete knowledge model of the eParticipation processes </li></ul><ul><li>layered approach </li></ul><ul><ul><li>upper tier: abstract model of eParticipation methodology and its processes </li></ul></ul><ul><ul><li>middle tier: models the main process of the methodology </li></ul></ul><ul><ul><li>bottom tier: models corresponding electronic processes of the methodology </li></ul></ul>UPPER ONTOLOGY DELIBERATION ONTOLOGY CONSULTATION ONTOLOGY PETITION ONTOLOGY
  11. 11. Critical Success Factors <ul><li>Strong commitment from policy makers to seriously engage in the process </li></ul><ul><li>Definite decisions and outcomes at the end of the process to convince that citizens are heard </li></ul><ul><li>Effort for sound user-friendly Interface Design so that it is intuitive and easy to use to the average citizen . </li></ul><ul><li>Training for Citizens, Moderators and Municipality officials </li></ul><ul><li>Multi-channel communication plan to attract participation </li></ul>
  12. 12. Thank you for your attention! ask for white paper!!!

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