Introduction to Microsoft Lync


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Presented at MUCUGL July 2011

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Introduction to Microsoft Lync

  1. 1. Introduction to Microsoft Lync <br />Adam Jacobs <br />Lync MVP<br />@adamjacobs<br /><br /><br />
  2. 2. Agenda<br />What is Lync Server?<br />Technical differentiators between Office Communications Server (OCS)<br />Setup and deployment changes<br />Introducing:<br />The Central Management Store (CMS)<br />Call Admission Control (CAC)<br />Media Bypass<br />Futures<br />MicrosoftUnified Communications User Group London (MUCUGL)<br />2<br />28/07/2011<br />
  3. 3. What is Lync Server?<br />
  4. 4. What is Lync Server?<br />Lync not LINQ<br />The new name for OCS<br />An IP-PBX or traditional PBX replacement<br />A new breed of software-based telephony<br />Fully immersed within your PC or *Mac desktop user experience – Office, SharePoint & Lync Client<br />The heart of Microsoft’s UC stack – complimented by Exchange Server 2007/10 Unified Messaging<br />*Unable to schedule conferences via Mac edition of Outlook<br />MicrosoftUnified Communications User Group London (MUCUGL)<br />4<br />28/07/2011<br />
  5. 5. Then…<br />Microsoft®<br />Office Communications <br />Server<br />A PBX companion – high level deliverables include:<br /><ul><li>Voice calls via existing handsets (RCC) and Communicator/“Optimised Devices” (EV)
  6. 6. Video calls
  7. 7. IM and presence
  8. 8. Mobility (including IM, presence and single-number reach)
  9. 9. Collaboration (desktop/file sharing, group chat and *dial-in conferencing)</li></ul>*Office Communications 2007 R2<br />MicrosoftUnified Communications User Group London (MUCUGL)<br />5<br />28/07/2011<br />
  10. 10. And now…<br />Microsoft<br />®<br />Lync<br />TM<br />A PBX replacement – via added functionality:<br /><ul><li>Enhanced resilience - without the need for h/w load balancing (web workloads still require HLBs)
  11. 11. Survivable Branch Appliance – a purpose-built appliance for branch deployments
  12. 12. Call Admission Control (CAC) – for the prevention of VoIP over subscription
  13. 13. Enhanced 9-1-1 (NA only) – CU1 delivers location functionality
  14. 14. Superior conferencing - voice announcements, lobby and an integrated client! (no Live Meeting client or Outlook Conferencing add-in)</li></ul>MicrosoftUnified Communications User Group London (MUCUGL)<br />6<br />28/07/2011<br />
  15. 15. Technical differentiators from OCS<br />
  16. 16. Setup, deployment and management changes worth mentioning<br /><ul><li>Planning Tool
  17. 17. Export to Topology Builder (.tbxml)
  18. 18. Topology Builder
  19. 19. Tool used for .tbxml import, topology setup, modification and validation prior to deploying first server and publishing within the Central Management Store (CMS)
  20. 20. Communicator Web Access (CWA) depreciated in Lync – OCS 2007 R2 CWA can be deployed
  21. 21. Call forking is also depreciated, RCC still available for 3rd party PBX integration</li></ul>MicrosoftUnified Communications User Group London (MUCUGL)<br />8<br />28/07/2011<br />
  22. 22. Setup, deployment and management changes worth mentioning (continued..)<br /><ul><li>PowerShell and Silverlight-based Lync Control Panel replaces MMC
  23. 23. Role-based access control (RBAC) for delegation of specific Lync tasks, incl. 11 out-of-the-box roles
  24. 24. Mediation role can now be collocated with front end role = minus 1 server </li></ul>Essentially one Standard Edition Server could support Enterprise Voice, IM, Presence and Conferencing for up to 5000 users!<br />MicrosoftUnified Communications User Group London (MUCUGL)<br />9<br />28/07/2011<br />
  25. 25. Central Management Store (CMS)<br /><ul><li>Replaces Active Directory for most configuration storage (phone numbers still held within AD)
  26. 26. The CMS data is held within a SQL database
  27. 27. Centralises the administration of all Lync Server roles (including Edge servers)
  28. 28. There is a minimum requirement of 2 x CMS databases - 1 x master (RTC) and 1 x replica (RTCLOCAL)
  29. 29. RTC and RTCLOCAL databases are replicated
  30. 30. Resilient architecture – Front End Server CMS (replica) will continue to function where connectivity is lost to the master</li></ul>MicrosoftUnified Communications User Group London (MUCUGL)<br />10<br />28/07/2011<br />
  31. 31. Call Admission Control (CAC)<br /><ul><li>Put simply CAC is the bandwidth management service built into Lync Server
  32. 32. CAC bandwidth policies can be set to control
  33. 33. Audio - max bandwidth (kbps) assigned for all/individual sessions
  34. 34. Video - max bandwidth (kbps) assigned for all/individual sessions
  35. 35. Policies are applied between sites, where multiple network subnets can be associated
  36. 36. Alternate routes can be utilised where over-subscription occurs, i.e. when local ISDN is at capacity then a route to PSTN over an Internet based SIP trunk could apply</li></ul>MicrosoftUnified Communications User Group London (MUCUGL)<br />11<br />28/07/2011<br />
  37. 37. Media Bypass<br /><ul><li>Media bypass reduces the load on your Mediation servers (allowing support for up to 5000 users, where Front End and Mediation roles are collocated)
  38. 38. This is achieved by negating the need for transcoding between the Lync client or phone and the voice gateway
  39. 39. In this scenario the G.711 voice codec is used, instead of RTAudio
  40. 40. Recommended gateway vendors include AudioCodes, Dialogic, NET and Ferrari</li></ul>MicrosoftUnified Communications User Group London (MUCUGL)<br />12<br />28/07/2011<br />
  41. 41. Futures<br />
  42. 42. Lync Mobile<br /><ul><li>Mobile clients are expected for:
  43. 43. *iPhone aka “iLync”
  44. 44. *Windows Phone 7
  45. 45. BlackBerry – now available BES v.5.0 SP3
  46. 46. Nokia
  47. 47. Android</li></ul>*NB Functionality will include:<br /><ul><li>One-click to join conference
  48. 48. Single number reach</li></ul>ETA late 2011<br />MicrosoftUnified Communications User Group London (MUCUGL)<br />14<br />28/07/2011<br />
  49. 49. Lync for XBOX “videoKINECT”<br />ETA late 2011<br />MicrosoftUnified Communications User Group London (MUCUGL)<br />15<br />28/07/2011<br />
  50. 50. Lync Server + Skype = ?<br />Jamie Stark <br />Lync Server Product Manager<br />MicrosoftUnified Communications User Group London (MUCUGL)<br />16<br />28/07/2011<br />
  51. 51. Resources<br />MicrosoftUnified Communications User Group London (MUCUGL)<br />17<br />28/07/2011<br />
  52. 52. Thank You<br />