You Say You Want a Revolution
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You Say You Want a Revolution

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Designing customer-centric libraries includes challenging traditional library assumptions. This begins with thinking like a customer and breaking down barriers. Rangeview Library District has ...

Designing customer-centric libraries includes challenging traditional library assumptions. This begins with thinking like a customer and breaking down barriers. Rangeview Library District has eliminated fines and implemented WorkThink -a system for organizing materials using words instead of numbers. This new style of library is called Anythink - a place of unlimited imagination, where play inspires creativity and lifelong learning. Anythink is a community space where anything and everything is possible.

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You Say You Want a Revolution You Say You Want a Revolution Presentation Transcript

  • You Say You Want a Revolution
  • SUSAN DOBBS HR Director
  • PAM SANDLIAN SMITH Director
  • JFK-it?
  • Pam Rangeview
  • People INTERACTION Info
  • RONNIE STOREY-EWOLDT Public Services Director
  • “Fluffenrovin” - B ILL ZO RAC K
  • Oath to the Experience
  • Oath to the Experience
  • STEVE HANSEN Communications Director
  • JOHN BELLINA Ricochet Ideas
  • CONVENTION S BO VIE CLUBS C OK O MO -O S P R E E V T E A O N S E AC UTD L H T I CA S T TIV OO D ITI R RIO ES PE SOCIAL NETWORKS BOOKS COMMUNITY CONNECTIONS S MU OG SIC S /BL E SIT ST B M , A H B LI S WE A A R C T R G N R E Y O A ,N I R BR WORKSHOPS A NI AU T NK S T T RE IO IA ,P IC I TH R H N TI TU T YT A V L E OR IS N EC D A VIS TL S ES ITS GU
  • DISRUPTION S BO VIE CLUBS C OK O MO -O S P R E E V T E A O N S E AC UTD L H T I CA S T TIV OO D ITI R RIO ES PE SOCIAL NETWORKS IDEAS COMMUNITY CONNECTIONS S MU OG SIC S /BL E SIT ST B M , A H B LI S WE A A R C T R G N R E Y O A ,N I R BR WORKSHOPS A NI AU T NK S T T RE IO IA ,P IC I TH R H N TI TU T YT A V L E OR IS N EC D A VIS TL S ES ITS GU
  • Disrupting Conventions in Library Programming
  • Disrupting Conventions in Library Programming
  • Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space?
  • Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space? Is it hands-on and consumer focused?
  • Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space? Is it hands-on and consumer focused? Does it take us out of the expert role and transfer expertise to the participant?
  • Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space? Is it hands-on and consumer focused? Does it take us out of the expert role and transfer expertise to the participant? Does the idea have built-in interest or have we just borrowed something interesting?
  • Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space? Is it hands-on and consumer focused? Does it take us out of the expert role and transfer expertise to the participant? Does the idea have built-in interest or have we just borrowed something interesting? Is it daring?
  • Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space? Is it hands-on and consumer focused? Does it take us out of the expert role and transfer expertise to the participant? Does the idea have built-in interest or have we just borrowed something interesting? Is it daring? It is unique to Anythink? Or are we at least doing it in a unique way?
  • Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space? Is it hands-on and consumer focused? Does it take us out of the expert role and transfer expertise to the participant? Does the idea have built-in interest or have we just borrowed something interesting? Is it daring? It is unique to Anythink? Or are we at least doing it in a unique way? Can it start as an evolution and build into a revolution?
  • Wrangler PA R T P R O D U C T P L AC E M E N T PA R T I N V E N TO RY CO N T R O L PA R T D I S P L AY T EC H N I C I A N
  • Concierge PA R T C U S TO M E R S E R V I C E PA R T T EC H A S S I S TA N C E PA R T P R O D U C T P R O M OT I O N
  • Guide PA R T C U S TO M E R E D U C AT I O N PA R T R E F E R E N C E A DVO C AT E PA R T E V E N T P L A N N I N G
  • I AM
  • I AM Cu sto mer Focuse d
  • I AM Cooperative and a Co llab orator
  • I AM Understanding and Compas si onate
  • I AM A Se l f-starte r and Have a St ro ng Work Ethic
  • I AM Fl ex ib le and E mbrace Change
  • I AM An E f fe c t ive Communicator
  • I AM A P ro blem Solver
  • I AM Re sp o ns ib l e and Honest
  • I AM E mo t i o nal ly Mature
  • I AM A Co n t i n u ous Learner
  • I AM A n In novator
  • I AM A Leader
  • I AM
  • I AM An Anythinker
  • LEED Leadership in Energy and Environmental Design Internationally Recognized Green Building Certification System Improved performance in Energy Savings Water Efficiency CO2 Emissions Reduction Improved Indoor Environmental Quality
  • SHHH I’M NOT BUSY I JUST WALK IS A FOUR-LETTER WORD FAST
  • LET ME ARE YOU BREAK FEELING THE IT DOWN BUZZ? FOR YOU
  • “Greatness is not a function of circumstance. Greatness is largely a matter of conscious choice and discipline.” -J I M COLL I NS Good to Great
  • THINK YOU VERY MUCH!
  • What do you think? Share your disruptions, evolutions, and revolutions. anythinklibraries.org/anythinktank