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You Say You Want a Revolution
You Say You Want a Revolution
You Say You Want a Revolution
You Say You Want a Revolution
You Say You Want a Revolution
You Say You Want a Revolution
You Say You Want a Revolution
You Say You Want a Revolution
You Say You Want a Revolution
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You Say You Want a Revolution
You Say You Want a Revolution
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You Say You Want a Revolution
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You Say You Want a Revolution
You Say You Want a Revolution
You Say You Want a Revolution
You Say You Want a Revolution
You Say You Want a Revolution
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You Say You Want a Revolution

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Designing customer-centric libraries includes challenging traditional library assumptions. This begins with thinking like a customer and breaking down barriers. Rangeview Library District has …

Designing customer-centric libraries includes challenging traditional library assumptions. This begins with thinking like a customer and breaking down barriers. Rangeview Library District has eliminated fines and implemented WorkThink -a system for organizing materials using words instead of numbers. This new style of library is called Anythink - a place of unlimited imagination, where play inspires creativity and lifelong learning. Anythink is a community space where anything and everything is possible.

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  • 1. You Say You Want a Revolution
  • 2. SUSAN DOBBS HR Director
  • 3. PAM SANDLIAN SMITH Director
  • 4. JFK-it?
  • 5. Pam Rangeview
  • 6. People INTERACTION Info
  • 7. RONNIE STOREY-EWOLDT Public Services Director
  • 8. “Fluffenrovin” - B ILL ZO RAC K
  • 9. Oath to the Experience
  • 10. Oath to the Experience
  • 11. STEVE HANSEN Communications Director
  • 12. JOHN BELLINA Ricochet Ideas
  • 13. CONVENTION S BO VIE CLUBS C OK O MO -O S P R E E V T E A O N S E AC UTD L H T I CA S T TIV OO D ITI R RIO ES PE SOCIAL NETWORKS BOOKS COMMUNITY CONNECTIONS S MU OG SIC S /BL E SIT ST B M , A H B LI S WE A A R C T R G N R E Y O A ,N I R BR WORKSHOPS A NI AU T NK S T T RE IO IA ,P IC I TH R H N TI TU T YT A V L E OR IS N EC D A VIS TL S ES ITS GU
  • 14. DISRUPTION S BO VIE CLUBS C OK O MO -O S P R E E V T E A O N S E AC UTD L H T I CA S T TIV OO D ITI R RIO ES PE SOCIAL NETWORKS IDEAS COMMUNITY CONNECTIONS S MU OG SIC S /BL E SIT ST B M , A H B LI S WE A A R C T R G N R E Y O A ,N I R BR WORKSHOPS A NI AU T NK S T T RE IO IA ,P IC I TH R H N TI TU T YT A V L E OR IS N EC D A VIS TL S ES ITS GU
  • 15. Disrupting Conventions in Library Programming
  • 16. Disrupting Conventions in Library Programming
  • 17. Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space?
  • 18. Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space? Is it hands-on and consumer focused?
  • 19. Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space? Is it hands-on and consumer focused? Does it take us out of the expert role and transfer expertise to the participant?
  • 20. Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space? Is it hands-on and consumer focused? Does it take us out of the expert role and transfer expertise to the participant? Does the idea have built-in interest or have we just borrowed something interesting?
  • 21. Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space? Is it hands-on and consumer focused? Does it take us out of the expert role and transfer expertise to the participant? Does the idea have built-in interest or have we just borrowed something interesting? Is it daring?
  • 22. Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space? Is it hands-on and consumer focused? Does it take us out of the expert role and transfer expertise to the participant? Does the idea have built-in interest or have we just borrowed something interesting? Is it daring? It is unique to Anythink? Or are we at least doing it in a unique way?
  • 23. Disrupting Conventions in Library Programming Does it climb above features, focus on a benefit, and create an emotional space? Is it hands-on and consumer focused? Does it take us out of the expert role and transfer expertise to the participant? Does the idea have built-in interest or have we just borrowed something interesting? Is it daring? It is unique to Anythink? Or are we at least doing it in a unique way? Can it start as an evolution and build into a revolution?
  • 24. Wrangler PA R T P R O D U C T P L AC E M E N T PA R T I N V E N TO RY CO N T R O L PA R T D I S P L AY T EC H N I C I A N
  • 25. Concierge PA R T C U S TO M E R S E R V I C E PA R T T EC H A S S I S TA N C E PA R T P R O D U C T P R O M OT I O N
  • 26. Guide PA R T C U S TO M E R E D U C AT I O N PA R T R E F E R E N C E A DVO C AT E PA R T E V E N T P L A N N I N G
  • 27. I AM
  • 28. I AM Cu sto mer Focuse d
  • 29. I AM Cooperative and a Co llab orator
  • 30. I AM Understanding and Compas si onate
  • 31. I AM A Se l f-starte r and Have a St ro ng Work Ethic
  • 32. I AM Fl ex ib le and E mbrace Change
  • 33. I AM An E f fe c t ive Communicator
  • 34. I AM A P ro blem Solver
  • 35. I AM Re sp o ns ib l e and Honest
  • 36. I AM E mo t i o nal ly Mature
  • 37. I AM A Co n t i n u ous Learner
  • 38. I AM A n In novator
  • 39. I AM A Leader
  • 40. I AM
  • 41. I AM An Anythinker
  • 42. LEED Leadership in Energy and Environmental Design Internationally Recognized Green Building Certification System Improved performance in Energy Savings Water Efficiency CO2 Emissions Reduction Improved Indoor Environmental Quality
  • 43. SHHH I’M NOT BUSY I JUST WALK IS A FOUR-LETTER WORD FAST
  • 44. LET ME ARE YOU BREAK FEELING THE IT DOWN BUZZ? FOR YOU
  • 45. “Greatness is not a function of circumstance. Greatness is largely a matter of conscious choice and discipline.” -J I M COLL I NS Good to Great
  • 46. THINK YOU VERY MUCH!
  • 47. What do you think? Share your disruptions, evolutions, and revolutions. anythinklibraries.org/anythinktank

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