Power Of First Source
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Power Of First Source

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About Today\'s Business Products

About Today\'s Business Products

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    Power Of First Source Power Of First Source Presentation Transcript

    •  
    • Agenda
      • Understanding Your Needs
      • The Today’s Business Products Story
      • Our Products and Services
      • Why Doing Business With Us Makes Good Business Sense
    • Understanding Your Needs
      • Hectic Work Environment
      • Need to Improve Productivity
      • Need to Reduce Expenses
      • Customer and Employee Satisfaction Critical
      • Need a Dependable Source of Information As Well As Supplies
      • Do Not Need Hassles, Excuses, Inconvenience, or Poor Quality
    • Understanding Your Needs
      • We Design Customized Solutions Built Around Your Needs
        • Order Processing Efficiencies
        • Product Knowledge Experts
        • Single Sourcing Benefits
        • Information Management
        • Cost Containment
    • Company Overview
      • Locally owned and operated for over 24 years
      • Pride of Parma Business Award 2009
      • Case Western Reserve Weatherhead School of Management Family Firm of Distinction 1997
      • Full Furniture Showroom and Design Service at the corner of Snow Road and West 130 th Street in Parma
    • Our Strategic Direction
      • “Our Mission Is to Be the Premier Supplier of Business Products to Our Valued Customers by Providing the Utmost in Quality, Commitment and Care.”
    • Key Product Categories
      • Office Supplies
      • Computer Supplies and Accessories
      • Office Furniture and Accessories
      • Coffee and Breakroom Supplies
      • Cleaning Supplies
      • Healthcare Supplies
      • Presentation Products
      • Printing & Ad Specialities
      • Office Equipment
      • School Supplies
    • Furniture Products & Services
        • Creating a Productive Work Environment for Your Employees
          • Large Selection of Office Furnishings from Leading Manufacturers
          • Fast, Efficient and Professional Delivery Service to your Office
          • Expert Assistance from Our Space Planning and Design Professionals
          • Project Management Services Available
    • Trade Area Serving the Entire United States from Our Network of 36 Full-stocking Warehouses. Orders Received 4:30 p.m. Local Time Shipped Same Day*. * UPS
    • A Team Approach
      • Today’s Business Products U tilizes a Team Approach in Managing Your Account
        • Account Executive: Stephanie Lewis
        • Customer Service / Order Entry: Nada Sormez, Kristen Faciana, Lisa Somsak & Kassie Beets
        • Delivery: Mitchell Early
        • Management: Karen Ferrell (Office Manager)
      • Senior Level Accessibility
    • Satisfied Customers
      • First Federal of Lakewood
      • Schools: Parma, Berea, Strongsville, Brunswick, Independence, Olmsted Falls, Twinsburg, North Olmsted, Avon Lake, Macedonia, Hebrew Academy
      • Park View Federal Savings Bank
      • Rock and Roll Hall of Fame
      • Liberty Auto Group
      • Ganley Auto Group
      • First Energy
      • Enterprise Rent A Car
      • Cleveland Metroparks
      • Cleveland Museum of Art
    • Strategic Vendor Relationships
      • Today’s Business Products’ Ability to Meet and Exceed Your Needs Is Supported by Our Key Vendor Relationships.
        • S.P. Richards Company/Genuine Parts/NAPA: Our Wholesale Distribution Partner, 36 Locations in the U.S., Over $1 Billion Company, stocking 48,000 business products, Next Day Delivery
        • Member of TriMega buying group: 42 nd Largest Dealer
    • Community Involvement
      • Member of COSE
      • Chamber of Commerce:Strongsville, Parma, Cuyahoga Valley, Brook Park, Middleburg Heights, Solon, Brecksville
      • Member of Strongsville & Parma Rotary Clubs
      • Habitat for Humanity Program
      • Boy Scouts, Greater Cleveland Council
      • Big Brothers and Big Sisters Program
    • Benefits of Single Sourcing Total Cost of Acquisition Invoice Cost Soft Costs
    • Benefits of Single Sourcing
      • Purchasing experts conservatively estimate that it costs companies between $50 to $150 per order in soft costs to acquire a product… whether it’s a box of paper clips or an executive desk. How can that be?
    • Benefits of Single Sourcing “ Time is Money”
      • We Can Provide Services Designed to Improve the Cost Effectiveness and Efficiency of Your Procurement Process As Well As Save You Money on Product.
        • Research
        • Ordering
        • Delivery/Receiving
        • Stocking/Inventory Control
        • Order Distribution
        • Accounting
        • Management
      Our Offering The Process
    • Ordering
      • Today’s Business Products Internet Ordering Solution
      • Place Orders by Fax, Phone, or E-mail
      • Customized Fax Order Forms Provided
      • Full Line Catalogs and Select Commercial Contract Catalogs Provided for Reference
      • We Will Customize Our Process Around Your Procurement Needs
    • Internet Ordering Solution
      • Fast & Easy Order Entry
      • Manage Your Own Account
      • View Usage History
      • Available 24/7
      • Substitute Item Options, Saves you Money
      • Your Live Cost
      • Product Search and Compare 48,000 Items
      • Orders Individually Packed and Labeled Per Your Specifications
      • Delivered Next-day
      • Today’s Business Products Maintains a 98.2% Next Day Fill Rate
      • All Orders Are Double Checked to Ensure Accuracy
      Delivery/Receiving
    • Inventory Control
      • Our Just in Time Delivery Can Render Your Stock Room Obsolete
      • 100% Product Satisfaction Guarantee
      • Quick Turnaround on Pick-ups and Credits
    • Order Distribution
      • Next Day Delivery
      • Priority Shipments
      • Nationwide Delivery Available
      • Orders Delivered to Your Receiving Dock or...
      • Desktop Delivery Available
    • Accounting
      • Detailed Packing List Included with Each Order
      • Summary Billing Available – Monthly Options
      • Invoices Mailed, Faxed or Emailed
      • Checks, Cash, Credit Cards, EFT
    • Management Reporting
      • Free Cost Containment Analysis and Recommendation
      • Detailed Usage Reporting by Department or Cost Center
      • Business Review Program
    • Satisfaction Guaranteed
      • Professional, Knowledgeable Sales Staff
      • Orders Filled Completely and Accurately
      • Backorder Status-Call from CSR
      • On-time Deliveries
      • Quality Products
      • No-hassle Return Policy
    • Pricing Overview
      • Today’s Business Products is Competitively Priced with all Self Service Stores, Mail Order, and Internet Sources
      • Let Us Provide You a Detailed Cost Analysis Based on Your Monthly Purchases and Demonstrate How Today’s Business Products Can Begin to Save Your Company Money Today!
    • Key Benefits Provided
      • 1. Our Detailed Cost Analysis Will Identify Areas of Savings for Your Company in Both Product and Process
      • 2. Our High Service Levels and Quality Assurance Program Deliver the Utmost in Order Fill, Accuracy, On-time Delivery, and Customer Satisfaction
      • 3. Our Review Process Provides an Opportunity to Assess Our Performance, Maintain Optimal Communication and Uncover New Ways to Reduce Costs and Increase Productivity
    • Additional Considerations
      • You’re Dealing With a Local Company That Supports and Has a Stake in the Community
      • We’ve Been in Business for Over 24 Years Specializing in Taking Care of the Business Needs of Companies Like Yours
      • No Bureaucracy, Red Tape, or Indecision – You’re One Phone Call Away From the Owner
      • We Earn Our Customer’s Business Every Day
    • Next Step
      • Give
      • an Opportunity to Earn Your Business
    • On Behalf of Everyone at Today’s Business Products….
      • “ Thank You for Your Time and
      • Consideration of
      • Your Single Source for ALL your Office Needs.”