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Professional communities as a part
of innovation ecosystem
Ilkka Kakko
Innovation Forum, Zheleznogorsk 29.11.2013
The evolution of innovation environments
Traditional STPs (technoparks) are serving a company based structure:



Supporting start ups by incubation



Technology oriented and research based R&D



Strong connectivity with regional development bodies
Triple Helix model

3GSP technoparks are serving an ecosystem based structure
 Balanced focus between existing companies and various types of new
entrepereneurships
 established institutions, big companies, SMEs, start-ups, effectual
entrepreneurs, social entrepreneurs, free-lancers, virtual teams, virtual
organizations, wanna-be-entrepreneurs
 Communities as key players generating interaction dynamics
 No outsiders needed, pull principle, attractivity essential, emergence vital
 Global focus, but ”sticky knowledge” important
=> Serendipity Management model
Characteristics of Ecosystems
Training Camp in February 2004

Evolving
 Organic
 Diverse
 Symbiotic
 Sustainable

Complex
 Self organizeing
 Adaptive
 Emergent
Fragile vs resilient –
or antifragile

Kuva: Jaakko Kilpiäinen
The importance of communities
Sustainable ecosystem:
•

Diversity of communities
A breeding environment
is needed
- Easy access into the
ecosystem
- More talent engaged

•

Governance / management
- ”push vs pull”

•

Dynamics
- Wide involvement
- Different roles

Work

Learn

Play

Life cycle approach:
•

Foundation

•

Evolution

•

Metamorphosis

© Karostech Ltd
Definition: Innovation Communities
“Innovation communities are defined as an informal network of likeminded
individuals, acting as universal or specialized promotors, who often come from
different organizations and companies and team up in a project like fashion, and
jointly promote a specific innovation, either on one or several levels of innovation
system. Innovation communities are therefore characterised as promoter networks
or as informal personal networks of innovators.” (Feuchter&Beucker 2012)
This definition is missing several important characteristics of a well functioning
innovation community, such as facilitation, goal orientation and elements of
diversity, sustainability and continuity. Karostech’s definition is as follows:
“Innovation communities are facilitated and diverse Collaborative Networked
Organizations (CNOs) – Virtual Organizations (VOs), Virtual Teams (VTs), Virtual
Organization Breeding Environments (VBEs) and Professional Virtual
Communities (PVCs), which are involved in creating and promoting innovations
and hence form a vital part of the surrounding business ecosystems and are well
connected to local and global knowledge ecosystems. (Karostech 2013)
Virtual Organization Breeding Environment - VBE
VBE represents an association of organizations and number of related
supporting institutions, adhering to a base long term cooperation
agreement, and adoption of common operating principles and
infrastructures, with the main goal of increasing their preparedness towards
rapid configuration of temporary alliances for collaboration in potential
Virtual Organisation. Namely, when business opportunity is identified by one
member (acting as a broker) a subset of VBE organizations can be selected
to form a VE/VO.
(Camarinha-Matos&Afsarmanesh: ”Collaborative Networks:
Reference Modeling”, Springer, New York, 2008)
Professional Virtual Community - PVC
PVC is an alliance of professional individuals that aim at being prepared for
collaboration under a business perspective, and provide an environment to
facilitate the agile and fluid formation of Virtual Teams (VTs) similar to that
what VBE aims to provide for VOs.
(Camarinha-Matos&Afsarmanesh: ”Collaborative Networks:
Reference Modeling”, Springer, New York, 2008)
! Three dimensions: knowledge, business and social

! Both identity and bond driven elements
! Ideally well balanced although geographically dispersed
! Physical space like coworking-, hacker- or maker-space
important
! Virtual collaboration platform essential
Ideal PVC – KBS balance
Business thinking
and learning

Knowledge
sharing and
identity

Innovation
potential

Social capital
and bonding

Business thinking
and learning

> Trust building
> Generating interaction
 Catalyst for the whole Innovation ecosystem

©

Kuva: Jaakko Kilpiäinen
Some communities in KBS - scale
Knowledge

1) Research community (basic)
2) Research community (applied)

3) Lead user (sports etc)

1

4) Lead User (AaltoES etc)

2

5) Hobbyist
6) VBE

3

7) VO

6

8) VT

9

9) Ideal PVC

4
7

Business

8

©

5

Social
PVCs central role in the innovation ecosystem
Research
Centres

VT Clients:
Enterprises needing
Knowldege based services

New
Methods

Universities

Basic
Research

Innovation driven
New Knowledge

Education

PVC
Lifelong
Learning

The PVC positions itself at
the intersection of the
traditional actors value
proposition, with whom
the PVC is intended to
collaborate instead of
competing.

Applied
research

Standard
Professional
Services

Consultancy
Companies
© ECOLEAD, Roberto Santoro
Training Camp in February 2004

Kuva: Jaakko Kilpiäinen

© ECOLEAD Hamideh Afsarmanesh
Value chain scenario 1
Methodological approach/
Product concept
market

Ideas’ market

Proposal/
Methodological
Approach or product
concept
Feasible
Methodology/
architectural design

Position
paper/
Basic
Ideas

VT2

Emerging methodology/
Product architecture
Market

IPR
agreement

VT1
VT3

IPR
agreement
University

IPR
agreement

VO1

Demonstrated
Methodology/
Product prototype
Validated methodology/
New Product prototype
Market

Research
Retiree

Centre

VT4

Individual

Professional
Consultant

VO2

PVC

IPR
agreement

VT5
Standardized
Methodology/
Commodity

VO3

© ECOLEAD, Roberto Santoro

IPR
agreement

Generalized
Methodology/
Industrialized product
Value chain scenario 2

http://www.worldindustrialreporter.com/innovation-ecosystem-analysis-ecosystem-mapping/
Community values (Ubuntu)

# Be considerate
# Be respectful
# Take responsibility for our words and our actions
# Be collaborative

# Value decisiveness, clarity and consensus
# Ask for help when unsure
# Step down considerately
http://www.ubuntu.com/about/about-ubuntu/conduct
Community values (Oasis tribe)
# Love your potential
# Trust yourself
# Trust your tribe/community
# Encourage diverse interactions
# Respect serendipity
# Become connected to your higher potential
# Feel the flow

# Learn from nature
# Create co-discovery
# Celebrate the results
# Enjoy your wellbeing
Community values (Urban Mill)
# Doors open for all Urban pioneers (only one big theme)

# Attract creative people, co-create meanings, make sense
# Just start and try it! Build &Test Learn Cycle (with users)
# Dialogue through boundary objects (physical, virtual, social)
# Shared resources and practices, memory of the place!
# YES, and.. (instead of NO, but..)
# Be connected, boost interactions, allow serendipity
# merge enthusiasm of youngsters to wiseness of seniors
# schools, businesses and public bodies
# Entrepreneurial action, effectual entrepreneurship

# Glocal, multi-disciplinary, cross-industry activities
# Return-on-Community (ROC) matters, space supports

source;: interview with Urban Mill Founder, Kari Mikkelä
Community governance (Ubuntu)
# Leading by example, in debate and in action – take action
# Delegation from the top - ”benevolent dictator”
# Support for delegation is measured – leadership as priviledge
# Discussion, data and decisiveness valued
# Open meritocracy
# Teamwork
# Credit is important
# Courage and considerateness – reasoning early
http://www.ubuntu.com/about/about-ubuntu/conduct
Vital element for social/bonding-> coworking space
Physical Space:
•

•

•

Chance encounters
- Peripatos
- Kitchen
- Serendipity Cafe
- Temple of Challenge
Space for insight
- Sauna, Katharsis
- Tandem Chambers
- Temple of Challenge

Work

Learn

Play

Value creation
- Hall of Potential

-

Hall of Results

Facilitation:
•

Enables community building
(bonding, social element)
- Four zones: privat, semiprivat, semi-public and
public

netWork Oasis, Joensuu Science Park
Urban Mill - case
Part of Aalto University’s ecosystem in Helsinki metropolitan area
- Novel solution, operations started 2013 January
- Coworking space, innovation community, change orchestration tool
- Focus on sustainable urban innovations

Challenge: How to enhance the quality of urban life and services
through ICT and built environment development and how to
orhestrate and energize urban ecosystem development
Urban Mill’s main principles:
- Joint development work guided by a co-created vision rather than by strictly preplanned processes
- Community building in focus, engagement through ”pull” factors
- Open innovation principles widely used
- New orchestration methods piloted
- Connectivity (local and global) supported
- All types of entrepreneurships are attracted – effectual entrepreneursip in focus
- Sustainability --- walk your talk, former VTT building renovated by users themselves
almost without any investments
Urban Mill - case.
FLOK society, Equador
MOOC communities
http://www.meetup.com/Coursera/?see_all=1

These will have an increasing impact, especially when Coursera has launced an
initiative for physical hubs where members can physically meet
Online communities
•

Online communities are a perfect way to connect to the information flows.

•

Important: the personal portfolio of communities

•

Mostly identity based, but bonding element is there

•

Some of them are almost perfectly balanced (KBS)

Great examples both in Facebook and LinkedIn:

 Living Bridges Planet (Facebook) – Meta Community!
https://www.facebook.com/groups/livingbridgesplanet/

 Tulevaisuusvaliokunta, Radical Technologies (Facebook)
https://www.facebook.com/groups/TuVRadikaalit/

 Serendipity Management (Facebook)
https://www.facebook.com/groups/6655331989/

 Internet of Things (LinkedIn)
http://www.linkedin.com/groups?gid=73311&trk=vsrp_groups_res_name&trkInfo=VSRPse
archId%3A725001385985589309%2CVSRPtargetId%3A73311%2CVSRPcmpt%3Aprima
ry
Examples of Facebook communities
Living Bridges Planet
Tulevaisuusvaliokunta, radical technologies
Serendipity Management
Internet of Things / LinkedIn
Thank you!
For further information:
Ilkka Kakko
+ 358 50 536 2941
Twitter: @Serendipitor

ilkka.kakko@karostech.fi
www.karostech.fi
www.respectserendipity.com

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Zheleznogorsk Innovation Forum 29.11.2013

  • 1. Professional communities as a part of innovation ecosystem Ilkka Kakko Innovation Forum, Zheleznogorsk 29.11.2013
  • 2. The evolution of innovation environments Traditional STPs (technoparks) are serving a company based structure:  Supporting start ups by incubation  Technology oriented and research based R&D  Strong connectivity with regional development bodies Triple Helix model 3GSP technoparks are serving an ecosystem based structure  Balanced focus between existing companies and various types of new entrepereneurships  established institutions, big companies, SMEs, start-ups, effectual entrepreneurs, social entrepreneurs, free-lancers, virtual teams, virtual organizations, wanna-be-entrepreneurs  Communities as key players generating interaction dynamics  No outsiders needed, pull principle, attractivity essential, emergence vital  Global focus, but ”sticky knowledge” important => Serendipity Management model
  • 3. Characteristics of Ecosystems Training Camp in February 2004 Evolving  Organic  Diverse  Symbiotic  Sustainable Complex  Self organizeing  Adaptive  Emergent Fragile vs resilient – or antifragile Kuva: Jaakko Kilpiäinen
  • 4. The importance of communities Sustainable ecosystem: • Diversity of communities A breeding environment is needed - Easy access into the ecosystem - More talent engaged • Governance / management - ”push vs pull” • Dynamics - Wide involvement - Different roles Work Learn Play Life cycle approach: • Foundation • Evolution • Metamorphosis © Karostech Ltd
  • 5. Definition: Innovation Communities “Innovation communities are defined as an informal network of likeminded individuals, acting as universal or specialized promotors, who often come from different organizations and companies and team up in a project like fashion, and jointly promote a specific innovation, either on one or several levels of innovation system. Innovation communities are therefore characterised as promoter networks or as informal personal networks of innovators.” (Feuchter&Beucker 2012) This definition is missing several important characteristics of a well functioning innovation community, such as facilitation, goal orientation and elements of diversity, sustainability and continuity. Karostech’s definition is as follows: “Innovation communities are facilitated and diverse Collaborative Networked Organizations (CNOs) – Virtual Organizations (VOs), Virtual Teams (VTs), Virtual Organization Breeding Environments (VBEs) and Professional Virtual Communities (PVCs), which are involved in creating and promoting innovations and hence form a vital part of the surrounding business ecosystems and are well connected to local and global knowledge ecosystems. (Karostech 2013)
  • 6. Virtual Organization Breeding Environment - VBE VBE represents an association of organizations and number of related supporting institutions, adhering to a base long term cooperation agreement, and adoption of common operating principles and infrastructures, with the main goal of increasing their preparedness towards rapid configuration of temporary alliances for collaboration in potential Virtual Organisation. Namely, when business opportunity is identified by one member (acting as a broker) a subset of VBE organizations can be selected to form a VE/VO. (Camarinha-Matos&Afsarmanesh: ”Collaborative Networks: Reference Modeling”, Springer, New York, 2008)
  • 7. Professional Virtual Community - PVC PVC is an alliance of professional individuals that aim at being prepared for collaboration under a business perspective, and provide an environment to facilitate the agile and fluid formation of Virtual Teams (VTs) similar to that what VBE aims to provide for VOs. (Camarinha-Matos&Afsarmanesh: ”Collaborative Networks: Reference Modeling”, Springer, New York, 2008) ! Three dimensions: knowledge, business and social ! Both identity and bond driven elements ! Ideally well balanced although geographically dispersed ! Physical space like coworking-, hacker- or maker-space important ! Virtual collaboration platform essential
  • 8. Ideal PVC – KBS balance Business thinking and learning Knowledge sharing and identity Innovation potential Social capital and bonding Business thinking and learning > Trust building > Generating interaction  Catalyst for the whole Innovation ecosystem © Kuva: Jaakko Kilpiäinen
  • 9. Some communities in KBS - scale Knowledge 1) Research community (basic) 2) Research community (applied) 3) Lead user (sports etc) 1 4) Lead User (AaltoES etc) 2 5) Hobbyist 6) VBE 3 7) VO 6 8) VT 9 9) Ideal PVC 4 7 Business 8 © 5 Social
  • 10. PVCs central role in the innovation ecosystem Research Centres VT Clients: Enterprises needing Knowldege based services New Methods Universities Basic Research Innovation driven New Knowledge Education PVC Lifelong Learning The PVC positions itself at the intersection of the traditional actors value proposition, with whom the PVC is intended to collaborate instead of competing. Applied research Standard Professional Services Consultancy Companies © ECOLEAD, Roberto Santoro
  • 11. Training Camp in February 2004 Kuva: Jaakko Kilpiäinen © ECOLEAD Hamideh Afsarmanesh
  • 12. Value chain scenario 1 Methodological approach/ Product concept market Ideas’ market Proposal/ Methodological Approach or product concept Feasible Methodology/ architectural design Position paper/ Basic Ideas VT2 Emerging methodology/ Product architecture Market IPR agreement VT1 VT3 IPR agreement University IPR agreement VO1 Demonstrated Methodology/ Product prototype Validated methodology/ New Product prototype Market Research Retiree Centre VT4 Individual Professional Consultant VO2 PVC IPR agreement VT5 Standardized Methodology/ Commodity VO3 © ECOLEAD, Roberto Santoro IPR agreement Generalized Methodology/ Industrialized product
  • 13. Value chain scenario 2 http://www.worldindustrialreporter.com/innovation-ecosystem-analysis-ecosystem-mapping/
  • 14. Community values (Ubuntu) # Be considerate # Be respectful # Take responsibility for our words and our actions # Be collaborative # Value decisiveness, clarity and consensus # Ask for help when unsure # Step down considerately http://www.ubuntu.com/about/about-ubuntu/conduct
  • 15. Community values (Oasis tribe) # Love your potential # Trust yourself # Trust your tribe/community # Encourage diverse interactions # Respect serendipity # Become connected to your higher potential # Feel the flow # Learn from nature # Create co-discovery # Celebrate the results # Enjoy your wellbeing
  • 16. Community values (Urban Mill) # Doors open for all Urban pioneers (only one big theme) # Attract creative people, co-create meanings, make sense # Just start and try it! Build &Test Learn Cycle (with users) # Dialogue through boundary objects (physical, virtual, social) # Shared resources and practices, memory of the place! # YES, and.. (instead of NO, but..) # Be connected, boost interactions, allow serendipity # merge enthusiasm of youngsters to wiseness of seniors # schools, businesses and public bodies # Entrepreneurial action, effectual entrepreneurship # Glocal, multi-disciplinary, cross-industry activities # Return-on-Community (ROC) matters, space supports source;: interview with Urban Mill Founder, Kari Mikkelä
  • 17. Community governance (Ubuntu) # Leading by example, in debate and in action – take action # Delegation from the top - ”benevolent dictator” # Support for delegation is measured – leadership as priviledge # Discussion, data and decisiveness valued # Open meritocracy # Teamwork # Credit is important # Courage and considerateness – reasoning early http://www.ubuntu.com/about/about-ubuntu/conduct
  • 18. Vital element for social/bonding-> coworking space Physical Space: • • • Chance encounters - Peripatos - Kitchen - Serendipity Cafe - Temple of Challenge Space for insight - Sauna, Katharsis - Tandem Chambers - Temple of Challenge Work Learn Play Value creation - Hall of Potential - Hall of Results Facilitation: • Enables community building (bonding, social element) - Four zones: privat, semiprivat, semi-public and public netWork Oasis, Joensuu Science Park
  • 19. Urban Mill - case Part of Aalto University’s ecosystem in Helsinki metropolitan area - Novel solution, operations started 2013 January - Coworking space, innovation community, change orchestration tool - Focus on sustainable urban innovations Challenge: How to enhance the quality of urban life and services through ICT and built environment development and how to orhestrate and energize urban ecosystem development Urban Mill’s main principles: - Joint development work guided by a co-created vision rather than by strictly preplanned processes - Community building in focus, engagement through ”pull” factors - Open innovation principles widely used - New orchestration methods piloted - Connectivity (local and global) supported - All types of entrepreneurships are attracted – effectual entrepreneursip in focus - Sustainability --- walk your talk, former VTT building renovated by users themselves almost without any investments
  • 20. Urban Mill - case.
  • 22. MOOC communities http://www.meetup.com/Coursera/?see_all=1 These will have an increasing impact, especially when Coursera has launced an initiative for physical hubs where members can physically meet
  • 23. Online communities • Online communities are a perfect way to connect to the information flows. • Important: the personal portfolio of communities • Mostly identity based, but bonding element is there • Some of them are almost perfectly balanced (KBS) Great examples both in Facebook and LinkedIn:  Living Bridges Planet (Facebook) – Meta Community! https://www.facebook.com/groups/livingbridgesplanet/  Tulevaisuusvaliokunta, Radical Technologies (Facebook) https://www.facebook.com/groups/TuVRadikaalit/  Serendipity Management (Facebook) https://www.facebook.com/groups/6655331989/  Internet of Things (LinkedIn) http://www.linkedin.com/groups?gid=73311&trk=vsrp_groups_res_name&trkInfo=VSRPse archId%3A725001385985589309%2CVSRPtargetId%3A73311%2CVSRPcmpt%3Aprima ry
  • 24. Examples of Facebook communities
  • 28. Internet of Things / LinkedIn
  • 29. Thank you! For further information: Ilkka Kakko + 358 50 536 2941 Twitter: @Serendipitor ilkka.kakko@karostech.fi www.karostech.fi www.respectserendipity.com