Scrum Master Role - Authority, Power and Leadership
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Presentation at ILTAM forum December 2012. In this talk I discuss the different types of authority, and power as exercised by leaders, through examples and case studies

Presentation at ILTAM forum December 2012. In this talk I discuss the different types of authority, and power as exercised by leaders, through examples and case studies

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Scrum Master Role - Authority, Power and Leadership Presentation Transcript

  • 1. Authority, Leadership and Power Scrum Masters’ Tales Ilan Kirschenbaum Agile coach and co-founder @ practical-agile twitter: @kirschi_ email: ilan@practical-agile.com blog: http://fostnope.com Company site: www.practical-agile.comFriday, December 28, 12
  • 2. David and Goliath Extraordinary form of leadership With what kind of authority? Osmar Schindler (1869-1927): David und Goliath, 1888 Source: Wikipedia, http://en.wikipedia.org/wiki/GoliathFriday, December 28, 12
  • 3. King David & Bathsheba Disputed form of leadership with unquestionable authority Bathsheba in her bath- Pablo Veronese Source: Wikipedia, http://en.wikipedia.org/wiki/BathshebaFriday, December 28, 12
  • 4. David and Saul Emerging leadership overthrowing authority Julius Kronberg David och Saul Source: Wikipedia, http://en.wikipedia.org/wiki/SaulFriday, December 28, 12
  • 5. Three powerful forms of leadership Three distinctively different types of authority Three styles, one person in different rolesFriday, December 28, 12
  • 6. Who is Ilan? •S/W Engineer •20 years in s/w (developer, architect, product manager and other roles) •Father •Agile coach •Blogger •Co-Founder at “Practical-Agile” •Co-Organizer of “Agile Practitioners IL” groupFriday, December 28, 12
  • 7. In Search of the Perfect Scrum MasterFriday, December 28, 12
  • 8. http://www.youtube.com/watch?v=tbSpAsJSZPcFriday, December 28, 12
  • 9. Authority Influence Power LeadershipFriday, December 28, 12
  • 10. AuthorityFriday, December 28, 12
  • 11. Authority Authority from above Authority from within Authority from belowFriday, December 28, 12
  • 12. Authority from above David, in David and Bathsheba Permission given by legal right or by an organization or manager This is what we usually mean when we say AuthorityFriday, December 28, 12
  • 13. Authority from within David, in David and Goliath The inner conviction to be able to perform a taskFriday, December 28, 12
  • 14. Authority from below David, in David and Saul The permission given by subordinates and peersFriday, December 28, 12
  • 15. PowerFriday, December 28, 12
  • 16. Power: The observation and manipulation of task, time, space & resources to influence others for actionFriday, December 28, 12
  • 17. Power, Authority & Language You must ... How about ... You failed to do We made a your task mistake I decided to ... We need to decideFriday, December 28, 12
  • 18. LeadershipFriday, December 28, 12
  • 19. Leadership The ability to combine authority and power suitable for the situation in order to influence a group of peopleFriday, December 28, 12
  • 20. The Scrum TeamFriday, December 28, 12
  • 21. Dave Loper The Team Sam Moss Where does the Scrum Master go? Kew Aye Dotty NetFriday, December 28, 12
  • 22. The Team Sam Moss Where does the Scrum Master go? Kew Aye Dotty Net Dave LoperFriday, December 28, 12
  • 23. The Team Where does the Scrum Master go? Sam Moss Kew Aye Dotty Net Dave LoperFriday, December 28, 12
  • 24. The Scrum Master operates in the boundary between what’s in the team what’s outside the teamFriday, December 28, 12
  • 25. The scrum master protects the boundaries: Task Time Space ResourcesFriday, December 28, 12
  • 26. The scrum master protects the boundaries: Task - backlog, DOD, priorities, ... Time - ceremonies, sprint, ... Space - ceremonies, team room, ... Resources - members, systems, ...Friday, December 28, 12
  • 27. The Scrum Master protects the team From the world outside From itself This, with respect to task, time, space, and resourcesFriday, December 28, 12
  • 28. Leadership Within BoundariesFriday, December 28, 12
  • 29. http://www.youtube.com/watch?v=Miwb92eZaJgFriday, December 28, 12
  • 30. The boundaries are a range, not a thin line Start from a familiar “ordered” system Evolve to the complexity modelFriday, December 28, 12
  • 31. Tuckman’s model of team development Performing Forming ing rm St No or m in gFriday, December 28, 12
  • 32. Tuckman’s model of team development Performing Maintain the complex system Forming Observe ing emerging Educate on boundaries Scrum while rm Make sense of respecting St No boundaries with existing process or emerging m norms in gFriday, December 28, 12
  • 33. Leadership through Authority and Power Within Within Within Above Above Above Power Power Power Below Below Below Authority Authority Authority Performing Maintain the complex system Forming Observe ing emerging boundaries Educate and rm use existing Make sense of St No process boundaries with or emerging m norms in gFriday, December 28, 12
  • 34. Dave Loper is an experienced Java developer. Since starting Scrum he feels he is working too hard; the other team members are not up to scratch; there are too many meetings Kew Aye is a tester in the same team. Since starting Scrum she feels she lost the big picture; she is way too busy towards end of sprint; her opinion is not heard What should Sam Moss, the SM, do?Friday, December 28, 12
  • 35. The Scrum Team, ContinuedFriday, December 28, 12
  • 36. The Team Where does the Product Owner go? Sam Moss Kew Aye Dotty Net Dave Loper Pete OwenFriday, December 28, 12
  • 37. The Team Where does the Product Owner go? Sam Moss Kew Aye Dotty Net Dave Loper Pete OwenFriday, December 28, 12
  • 38. The Product Owner also operates in the boundary between what’s in the team what’s outside the teamFriday, December 28, 12
  • 39. The Product Owner defines the boundaries of the task What do to (user stories) When to do it (priorities) How to validate it (Acceptance Criteria, DoD) How to react to changes (Grooming)Friday, December 28, 12
  • 40. The Scrum Master and Product Owner mutually work on What to do How to do it Reacting to emerging changes on task, time, space & resources Who does whatFriday, December 28, 12
  • 41. A good Product Owner exercises mostly Authority From Within - through unique knowledge Within Above Power Below Builds authority from below Authority exercises power by making tough decisions on scope (task)Friday, December 28, 12
  • 42. Pete Owen is a veteran Product Manager. Since moving to Scrum he is overburdened with team meetings, and has little time to do his ‘real’ work. Sam Moss, the Scrum Master, asked Pete to meet daily 5 minutes before the Daily Stand-up to focus on the #1 priority for the day.Friday, December 28, 12
  • 43. Dilemmas of Becoming a Scrum TeamFriday, December 28, 12
  • 44. The Team Where does the Team Leader go? Sam Moss Kew Aye Dotty Net Dave LoperTerry Lopez Pete OwenFriday, December 28, 12
  • 45. The Team Where does the Team Leader go? Sam Moss Kew Aye Dotty Net Dave Loper Pete Owen Terry LopezFriday, December 28, 12
  • 46. The Team Now there are two teams Sam Moss Kew Aye Dotty Net Dave Loper Pete Owen Terry LopezFriday, December 28, 12
  • 47. Two’s company, Three’s a crowd The team beyond the development team needs to manage its own boundaries Build mechanism to influence task, time, space and resourcesFriday, December 28, 12
  • 48. This management team deals with: Task: Coding standards; Vacations; Upper management requirements Time: Its own regular and irregular meetings Space: Sitting arrangements (PO, SM, TL); Meeting place Resources: Dev team; systems; ...Friday, December 28, 12
  • 49. Example for possible mechanisms (PO, SM, TL) retrospect regularly (PO, SM, TL) meet daily, just before/ after the dev-team standup Phase out the TL role Reshuffle the teamsFriday, December 28, 12
  • 50. Managing boundaries (and not people) requires a different type of leadershipFriday, December 28, 12
  • 51. This kind of leadership assumes Develop authority from within Encourage authority from below Dampen authority from above Observe sources of power, and adjust to this frameworkFriday, December 28, 12
  • 52. It’s like moving to a new country, where you don’t know the language and culture. Known assumptions may appear inadequateFriday, December 28, 12
  • 53. http://www.ted.com/talks/ derek_sivers_weird_or_just_different.htmlFriday, December 28, 12
  • 54. Good Scrum Masters Lead the team to become self managed, accountable and productive. Inspire the Scrum team to live by the Agile values and principles, and the Scrum framework. Servant, will do whatever is needed toFriday, December 28, 12
  • 55. Q&AFriday, December 28, 12
  • 56. Thank youFriday, December 28, 12
  • 57. References: Authority, power and leadership. Anton Obholzer, The Unconscious At Work, Routledge 1994, ISBN 0-415-10206 The organization of work. Vega Zagier Roberts, The Unconscious At Work, Routledge 1994, ISBN 0-415-10206 http://www.ofek-groups.org/index.php? ‫הרהורים בנושא גבולות - תיאוריה ויישומה, תיאוריה ויישומה. גבי בונויט‬ option=com_content&task=view&id=41&Itemid=65 The Official SCRUM Rulebook, Ken Schwaber & Jeff Sutherland http://www.scrum.org/Scrum- Guides Bruce Tuckman, Tuckman’s stages of group development http://en.wikipedia.org/wiki/ Tuckmans_stages_of_group_development Videos: Reebok Terry Tate Commercial http://www.youtube.com/watch?v=tbSpAsJSZPc Dave Snowden, How to organise a children’s party http://www.youtube.com/watch?v=Miwb92eZaJg Derek Sivers, weird or just different, http://www.ted.com/talks/ derek_sivers_weird_or_just_different.html Images: Osmar Schindler (1869-1927): David und Goliath, 1888, Source: Wikipedia, http://en.wikipedia.org/ wiki/Goliath Bathsheba in her bath- Pablo Veronese, Source: Wikipedia, http://en.wikipedia.org/wiki/Bathsheba Julius Kronberg David och Saul, Source: Wikipedia, http://en.wikipedia.org/wiki/SaulFriday, December 28, 12