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Knowledge intermediation at the grassroots in Bangladesh

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Ananya Raihan from the Development Research Network (D.Net) sharing his experience of Knowledge intermediation at the grassroots in Bangladesh at the joint EADI and DSA annual conference, York, UK, …

Ananya Raihan from the Development Research Network (D.Net) sharing his experience of Knowledge intermediation at the grassroots in Bangladesh at the joint EADI and DSA annual conference, York, UK, 2011.

Published in: Education, Business

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  • 1. Knowledge Intermediation at the Grassroots: Experience from Bangladesh Ananya Raihan September 20, 2011 Joint EADI 13 th General Conference and DSA Annual Conference University of York 19 th – 22 nd September 2011 “ NEW ALLIANCES: THE ROLE OF INTERMEDIARIES IN BRIDGING POLICY RESEARCH AND PRACTICE”
  • 2. Background
    • Information Poverty is largely a missing element in poverty paradigm
    • Information and knowledge intermediation can play a critical role in establishment of citizenship for both men and women
    • ICTs can be great enabler to ensure both way information and knowledge intermediation
  • 3. Context
    • Triple Illiteracy of marginalized population in various combinations:
      • Read and Write Bangla
      • ICT Illiteracy
      • Information Illiteracy
    • Access to ICTs is increasing through various private and public initiatives
    • Public goods versus market based products and services
    • Scientific literature are in English or in Bangla, which are not meant for general population
  • 4. Context
    • Information which are not even under exemption under RTI Act 2009 are not available
    • Private access to ICTs is increasing:
      • Mobile phone penetration rate is very high, ~ 50%
      • Phone with many smart phone features is available now for USD 50
      • Television penetration rate is high 63% house-hold.
  • 5. Context and Approach Information Illiteracy Information Illiteracy Information Illiteracy ICT Illiteracy ICT Illiteracy Inability to read and write Search or menu-based Bangla language text and picture content Search or menu-based Bangla language text and picture content Search or menu-based Bangla language text and picture content Audio content Audio content Audio content Audio-visual content Audio-visual content Audio-visual content Infomediary Infomediary Infomediary Private Self Access Private Self Access Private Self Access
  • 6. Defining Infomediary Infomediary is a person who combines a set of technological resources and coaching to meet users’ information needs and communication capabilities.  
  • 7. Infomediary at Brick and Mortar Public Access facilities
  • 8. Infomediation at Brick and mortarpublic access facilities Search or menu-based Bangla language text and picture content
  • 9. Audio-video Continue ..… Infomediation at Brick and mortal public access facilities
  • 10. Infomediation at the Door Step
  • 11. Who succeeds?
  • 12. Private self-access
  • 13. Citizen journalism… www.write3.com Emerging policy participation tool ? Knowledge Intermediation: Bottom up
  • 14. Features: Upload Comments Make Favorite Edit/Post Notification Create page Search Add, delete, edit Multimedia Article MMS, SMS www.write3.com Knowledge Intermediation: Bottom up
  • 15. Key Shifts
    • Scientific/ research knowledge itself does not reach and achieve ultimate targets
    • Content content and content
      • Language: careful selection of words
      • Presentation: combination of voice and visual
      • Cognition: way of learning and trust building
      • Use case: the life style and usage pattern analysis
    • A whole new industry of development knowledge intermediation is emerging
  • 16. Pallitathya Model Information and knowledge system for the poor and marginalized
  • 17. Measuring Benefit of Knowledge Intermediation
    • Benefit on Investment’ (BOI) - a new concept for measuring benefit of knowledge intermediation
    • ROI misses the ‘public goods’ dimension of this kind of initiatives
    • BOI is a ratio of benefits to the community on investment for public access to ICTs in monetary terms
  • 18. What is the uniqueness?
    • A number of methods are available for analysis of benefit of knowledge intermediation:
      • Only on the costs but not the benefits
      • Time taken for service, quality of service, user satisfaction
      • Others focus the cost effectiveness
    • The methodology of measuring Benefit on Investment (BOI) of knowledge intermediation to the community has following scenarios:
      • Saving cost of livelihood
      • Increasing income opportunities
      • Saving from loss or damage from any sudden occurrence
      • Value of benefit claimed as a result of exercising rights.
  • 19. How?
    • The methodology was applied in various initiatives of information and knowledge intermediation
    • BOI was calculated following the formula:
    • The criterion of acceptable level of BOI>1
  • 20. Result?
    • Considering all costs including local unit set-up and operation cost, research cost and cost of operation at head office level
      • BOI = 1:4.64 (i.e. community received benefit Taka 4.64 for each Taka investment)
    • Considering only local unit cost
      • BOI = 1:18.33 (i.e. community received benefit Taka 18.33 for each Taka investment)
  • 21. BOI by service category Result?
  • 22. BOI by Information delivery channels Result?
  • 23.
    • Thank you
  • 24. Benefit of Knowledge Intermediation with Grassroots