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A
new
King
has
risen


3.3
billion
of
subedits

         Confirm
this


 Lets
understand
the
giant
!!!



Iken
Solu=ons

•  IKen
Solu*ons,
is
a
so/ware
product
company

  specialized
in
intelligent
business
systems
backed

  by
hybrid

Ar*ficial
Intelligence
techniques,
expert

  system,
case‐based
reasoning,
neural
networks

                                                         www.iitb.ac.in
   www.sineiitb.org
  and
gene*c
algorithms.


•  Iken
Solu*ons
is
an

IIT
Bombay
research
spin‐off.


•  Iken
solu=ons
awards:


    •  Winner
TIE
CANAAN
entrepreneur
challenge

       2008.

    •  Iken
has
been
awarded
with
a
direct
entry

       into
the
MicrosoE
Startup
Accelerator

       Program
2008

    •  Silver
award
for
“Best
Technology

       Innova=on”
at
the
Mobile
Content
Awards

       2008
in
London.

6.760.177.421

   WORLD

 POPULATION

3.3



Billion

Mobile
phones



3.3
Billion
in
Perspec=ve



                                                                                                   1.5
Billion

                                                                                    1.4
Billion

                                                         1.3
Billion

                             0.9
Billion

   0.8
Billion

                                                                                                                  Mobile




                                                                                      Credit
          Tv

                                                            Phone
                     card

         Car
                        Pc


Source: http://communities-dominate.blogs.com/brands/2007/01/putting_27_bill.html
Understanding
the


  Giant

Technologies
usage

   Handset
support
                   Usage
                      Usage
   Usage
(SMS,
WAP,
download)
                 (SMS)
                      (WAP)
 (download)


     90%
                          60%
                            20%
                   5%


                                  Warning:
actual
usage
of

                                   technologies
differs
from

                                     technical
penetra*on

                 Sources: Telephia http://telephia.com/html/Comscorejanuary2007UK.html and
                 M:Metrics: http://mmetrics.com/press/PressRelease.aspx?article=20061214-social-networking
The
unknown
User!!



  57
%



 World
Mobile
phones


   are
Pre
Paid



La=n
America
82
%
!

     Source:
Telecom‐DATA
based
on
data
from
operators
and
regulators.

                                          Source:
Yankee
group

P

                                         E

                                         R

                                         S

                                         O

                                         N

Recent
ar*cle
by
Wired
reported
that
 A

63%
of
Americans
will
not
be
willing
to

share
their
mobile
phone
with
anyone.
   L

Current
mobile
content



    scenario:


Understanding
the
Problems
!

Mobile
Value
Added
Service






               Vs.

•  SIMPLE
            •  STATIC

•  FRIENDLY
          •  SLOW

•  MASIVE
            •  UNFRIENDLY

Mobile
VAS
–
Current
Scenario






    Everybody
gets
the
same
!!
                             

Mobile
VAS
–
Current
Scenario


• Content
providers
and
Carriers

select
the
“hoaest”
and
latest

content
to
be
marketed
to

consumers.
                           NEW

                                     Beyonce
   6
Months
    1
year

                                      Song
       later
      later

• The
best
sellers
of
each
period
              Beyonce
    Beyonce

are
profitable,
so
therefore
                      Song
       Song


“safe”.


• Consumers
are
constantly

updated
with
new
content
as

operators
con*nuously
reinvent

their
por]olios.


• No
longer
“hoaest”
=
No
longer

relevant
or
profitable



             Sta$c
limited
offer
placement
                                        

The



opportunity

  is
Huge
!!!!!


• 
Mobile
is
becoming
the
primary
way
to

consume
content
when
on
the
move.

• ‘Always
on’
and
close
to
their
owners.

• Mobile
offers
an
a`rac*ve
adver=sing

medium:

  • 
Targeted


  • 
Direct
to
consumer

  • 
Always
on

                                             3.3

                                            Billion
poten=al

  • 
Any*me,
anywhere
                         customers

  • 
Poten*al
for
measurable
conversion

  • 
66%
of
major
brands
will
devote
at
least
10%
of
their



  ad
budget
to
mobile
adver*sing
within
next
two
years


Learning
from
successful
models:


The
evolu=on

   of
digital
business


“The
long
tail”
of
digital
Business


• The
Pareto
Principle:
80/20
rule,

tradi*onal
pa`ern
of
sales
concentra*on.


• C.
Anderson
(WiredMagazine‐2004):
The

Long
Tail:

• By
lowering
inventory
storage,

distribu*on
and
search
costs,
digital

markets
have
the
poten*al
to
increase
the

collec=ve
share
of
niche
products,

crea*ng
a
longer
tail
in
the
distribu*on
of

sales.


Now
there
are
2
markets
to
aaack:

      • 
Old
Market:
Top
Sellers.

      • 
New
Market:
Long
Tail.



   What
percentage
of
your
items
are
you
selling
at
least
                    
once
a
month? 

“The
Wisdom
of
crowds”


• James
Surowiecki
(2004):
Wisdom
of
Crowds

• A
diverse
collec=on
of
independently‐deciding
individuals
is
likely
to

make
decisions
and
predic=ons
beaer
than
individuals
or
even

experts.

    Lego:
encourages
its
fana*cal
customers
to
design
their
products.

    InnoCen=ve.com:
Companies
pay
solvers
from
$10k
to
$100k
per

    solu*on.
More
than
30
percent
of
the
problems
posted
on
the
site

    have
been
cracked.





            The
Many
Are
Smarter
Than
the
Few
!!
                                               

Learning
from
Successful
models






Make
everything
available,
help
your
customer
find
it
         
and
you
will
increase
your
sales.
                                          

What
should
we
do
   ?


It
is
all
about


 Experience


Understanding
the
CONTEXT!!

“User
experience
is
not
about
how
a

      product
works
on
the
inside.
User

 experience
is
about
how
it
works
on
the

    outside,
where
a
person
comes
into

contact
with
it

and
has
to
work

with
it.”


  




















Jesse
James
Garret,
The
Elements
of
User
Experience

• 
Gone
are
the
days
of
assumed
context

of
consump*on.

• 
Mobile
strategy
should
follow
exis*ng

model,
but
consider
new
contexts.

• 
The
concept
of
“me”
is
lost.

• 
The
mobile
strategy
does
not
meet
the

expecta=ons
of
experience.

A
good
example

                  My
Sec=on





Recommenda$ons
based
on
everything
I
have
ever

           done
on
the
system.

Conclusion



• 
Each
subscriber
is
an
individual
so
why
are
we
not
having

a
one‐to‐one
interac=on
with
each
and
every
individual

user?


• 
To
grow
VAS
revenues
for
the
long
term,
the
user

experience
is
the
key.

• 
The
key
for
success
is
to
provide
an
extremely

personalized
and
a
highly
relevant
end
user
experience
for

each
and
every
user
based
on
their
learned
tastes.


• 
To
treats
each
user
on
a
one‐to‐one
basis
and
in
real‐
*me,
constantly
learning
and
constantly
adap=ng.


So
here
it
is
:


     MOOGA


The
mobile
content
revolu=on.


   Understandig
the
user.


MOOGA
is
a
Viral
self
learning
entertainment

ecosystem
incorpora*ng
Ar=ficial
Intelligence

 techniques
to
understand,
track,
predict
and

recommend
content
based
on
individual
user

    tastes,
downloads
&
popular
contents.


Mooga
revolu=on



• 
RESHAPE:
A
whole
new
mobile
world

   • 
reshapes
and
personalizes
the
subscriber
storefronts
on
mobile

   for
users


• 
REMEMBER:
Your
personal
mobile
friend
and
butler

   • 

AI
remembers
what
you
like
and
dislike


• 
RECOMMEND:
Intelligently
knows
your
likes
and
dislikes

   • 
Detailed
profiling
to
ensure
that
the
user
is
enjoying
the
moments

   and
experience
on
mobile

• 
REFERRAL:
Share the information
   •  
Allows
the
user
to
share
their
findings
with
their
networks


• 
REWARD:
Set
off
the
mul$plier
effect

   • Let
your
subscribers
be
your
sales
agents
and
help
to
sell
on
the

   network

Mooga
‐
User
perspec=ve







   Dynamic
personalized
one
to
one
offer
                                      

Mooga
‐
Content
perspec=ve



•  Adap*ve
subscriber
   
storefronts
lead
to
   
infinite
mobile
shelf       Spiderman
III

                                                              Spiderman
I

   
space
and
=me
                       Fergie

                                                                 Clips

                                         Songs

•  Subscriber
analy=cs
and
   
recommenda=on                               Black
Eye
Peas

   
engines
allow
the
long                          Songs

                                                                                  Star
Wars

   
tail
of
niche
markets
to
   
form
across
the
content                                       2005
Spring

                                                                  Fashion
Clip
         Beatles
Oldies

   
universe

                                                                                                Elvis’s
Hits

•  
Incen=ve‐based
   
subscriber
self
   ‐distribu=on
allows
for
   
spread
of
mobile
content
   
and
for
easier
content     20,000
                        80,000
and
ongoing

   
discovery
across
users

Mooga
‐
Viral
distribu=on
and
reward








quot;64%
of
consumers
will
try
something
recommended
by
a
friend.
69%
of
will

  forward
something
they
like
to
from
2
to
6
friends.quot;
‐Jupiter
Research
Sept

                                    2006

Mooga
‐
Intelligent
Ads
Portals





    The
AD
is
intelligently
selected
by
the
AI
as
the
user
has
a

preference
for
Hollywood
movies.
Clicking
on
the
ad
will
bring
the

                     use
to
relevant
WAP
page.

Case
Study

Introduc=on



• 
Sony
BMG
was
looking
to
enter
the
market
with
a

differen=ated
service
that
was
unlike
any
other
compe*tor

offering


• The
approach
taken
by
Mooga
was
seen
as
ground

breaking
and
market
leading


• Mooga
is
currently
administra*ng
SonyBMG´s
portal
in

Argen=na,
Chile
and
being
launched
in
other
Latam

countries


• This
is
the
first
mobile
music
portal
administrated
by

ar=ficial
intelligence
in
the
market

Overview



• 
Auto
Context

    Classifica=on
of
exis=ng
meta‐data/informa=on/
    classifica=on
can
be
used
to
automate
the
process
of

    contextualiza=on.






       The
SONYBMG
Contextual
Framework
has
been

      automa=cally
built
with
our
auto‐context
scrip=ng

     engine
using
SonyBMG´s
exis*ng
metadata,
enabling
a

                      rapid
deployment.



Overview







Mooga
allows
to
mix
dynamic
and
sta*c
sec*ons
to

promote
specific
content
due
to
marke*ng
needs.


Overview







In
order
to
find
a
content,
you
must
know
what
you
are

                      looking
for.


  Mooga
discovers
relevant
content
for
each
user.

Overview







 Search
results
provide
a
3
=er
view
to
useful

and
relevant
content
as
the
crowd
knows
best

            what
everyone
wants!

Overview







Ease
of
content
access
coupled
with
implicit
recommenda*ons
powered
by

                          Ar*ficial
Intelligence

Sta*s*cal


Valida=on


Sta=s=cal
Valida=on



•  Give
each
customer
WHAT
THEY
WANT,
not
what
you
think
they
  
need:

   –  Sta=c
Top5
made
25%
of
total
sales
meanwhile
the
Dinamic
Storefront
and
      
the
Recommenda=on
engine
(AI)
administrated
75%.

   –  Up
to
50%
of
users
who
clicked
on
a
recommenda*on
ended
making
a
      
download.

•  CONTEXT
IS
KING

   –  Almost
20%
of
users
made
mul*ple
downloads
from
same
ar*st.


                                                  Hey,
I
don´t
like
fish!

Sta=s=cal
Valida=on



•  Give
customers
INFINITE
CHOICE
and
they
will
make     Without
    With

   
infinite
choices
                                     MOOGA
     MOOGA

     –  90,7%
of
the
content
available
was
download
at
        
least
once.

     –  98,9%
of
ar*sts
got
at
least
one
download.


•  Help
your
customers
FIND
RELEVANT
CONTENT

    –  More
than
22%
of
subscribers
used
the
       
recommenda=on
engine.

    –  24,3%
users
made
more
than
one
download
in
a
       
single
session.

MOOGA
“Beyond
the
*p
of
the
iceberg”

A new King has rise "The mobile phone"

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