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The Information and Communication Technologies revolution brought a digital world with huge amounts
of data available. Enterprises use mining technologies to search vast amounts of data for vital insight and
knowledge. Mining tools such as data mining, text mining, and web mining are used to find hidden
knowledge in large databases or the Internet. Mining tools are automated software tools used to achieve
business intelligence by finding hidden relations, and predicting future events from vast amounts of data.
This uncovered knowledge helps in gaining completive advantages, better customers’ relationships, and
even fraud detection. In this survey, we’ll describe how these techniques work, how they are implemented.
Furthermore, we shall discuss how business intelligence is achieved using these mining tools. Then look
into some case studies of success stories using mining tools. Finally, we shall demonstrate some of the main
challenges to the mining technologies that limit their potential.