Transformation or continuity? The Impact of Social Media on Information: Implications for Theory and Practice. Panel at ASIS&T 2012 Annual Meeting, Baltimore, MD
Upcoming SlideShare
Loading in...5
×
 

Transformation or continuity? The Impact of Social Media on Information: Implications for Theory and Practice. Panel at ASIS&T 2012 Annual Meeting, Baltimore, MD

on

  • 682 views

This panel debates whether the ways in which social media are changing the nature, creation, seeking, use and sharing of infor- mation constitute a transformation or are primarily marked by con- ...

This panel debates whether the ways in which social media are changing the nature, creation, seeking, use and sharing of infor- mation constitute a transformation or are primarily marked by con- tinuity. Ubiquitous and everyday access to social media (for some) seems to be bringing about changes in social practice, including of information-related activities, such that conceptualisations of infor- mation itself are potentially reshaped. Discussants draw inspiration from the pervasive impact on information activities of the every- day adoption of social media. At a theoretical level they also draw inspiration from the analytic resources of contemporary practice theory and its emphasis on materiality and embodiment, routine and change, social expectations and social identity, and knowledge as a process. All the participants of the panel have conducted new empirical research on social media use with a focus on its deep as well as broad impact. The audience members are invited to dis- cuss with the panelists questions such as how social media relate to routinised daily practices and institutionalised practices and hi- erarchies, how their use refashions social relationships, how they turn information seekers and users into information managers, pro- ducers and creators and shape perceptions of information authority and trustworthiness, and how a new theorisation can help librari- ans, information professionals and researchers understand change and assume a proactive role in it.

Statistics

Views

Total Views
682
Views on SlideShare
678
Embed Views
4

Actions

Likes
0
Downloads
2
Comments
0

2 Embeds 4

https://twitter.com 3
https://si0.twimg.com 1

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Transformation or continuity? The Impact of Social Media on Information: Implications for Theory and Practice. Panel at ASIS&T 2012 Annual Meeting, Baltimore, MD Transformation or continuity? The Impact of Social Media on Information: Implications for Theory and Practice. Panel at ASIS&T 2012 Annual Meeting, Baltimore, MD Presentation Transcript

  • Transformation or continuity? The Impact of Social Media on Information: Implications for Theory and Practice Tuesday 30th Oct. 10.30 amJOIN THE DEBATE Flows of attention Verbal Exchange#asistsmp Credibility Presenter <> Discussant Project-based informationJutta Haider @juttahaider Network power and YOU:Isto Huvila @ihuvila Shadow infrastructuresAndrew Cox #asistsmpHelena Francke @helenafrancke Has it changed?Hazel Hall @hazelh CC BY BUTCH LEBO, (FLICKR)
  • ASIST+2012,+Bal8more! Transforma8on+or+con8nuity?+ The+impact+of+social+media+on+ informa8on! Informa8on+in+social+prac8ce+K++ food+blogging! A.M.!Cox! The!iSchool,!University!of!Sheffield!
  • Informa7on!behaviour!model!•  “User”/!“endKuser”!•  Driven!by!reified,!essen7alised!“needs”!•  Searching!discrete,!bounded!systems!•  To!solve!problems/!decision!making,!in!a! professional!context!•  Role!of!IB!study!is!to!offer!professional!advice!on! effec7ve!design/use!•  Psychology!and!computer!science!•  Cogni7vism,!ra7onalism,!posi7vism!
  • New!“paradigm”!beyond!!informa7on!seeking!?!eg!food!bloggers!•  Opera7ng!across!mul7ple!sites!on!mul7ple!devices!•  More!open!ended!web!“systems”!•  Use!intertwined!with!real!world!processes!using! objects!in!physical!spaces!•  Convergence!of!consump7on,!media!and! informa7on!ac7vi7es!•  For!personally!significant!projects!(as!self!expression! and!self!iden7ty)!and!ac7vely!shape!our!own! experience!
  • New!“paradigm”?!eg!food!bloggers!•  Not!just!in!work!places…!also!in!leisure!and!in! everyday!life!•  “Informa7on!seeking”!occurs!but!informa7on! not!the!primary!purpose!•  Informa7on!for!inspira7on!(Hartel!2006)!•  But!do!seek,!collect,!create!and!manage! informa7on!and!access!to!informa7on,!as! produsers/prosumers!! This!applies!to!many!but!not!most!people!!
  • THE+PRACTICE+APPROACH+
  • Our!turn!•  (Poten7ally)!cognate!social!science!disciplines:! STS,!organisa7onal!studies!(Gherardi,!Nicolini),! media!studies!(Pos7ll),!consump7on!studies! (Warde,!Shove),!educa7on!(Trowler)!are!taking! the!same!turn!•  Schatzki!(2002)!offers!clear!philosophical! posi7oning;!site!ontology!•  Somewhat!familiar!from!community!of!prac7ce! theory!•  In!informa7on!behaviour!field:!Scholars’! informa7on!prac7ces!(Palmer!and!Cragin!2007)!
  • Four!preoccupa7ons!! of!prac7ce!approach!1.  Materiality!and!embodiment;!2.  Process,!rou7ne!and!change;!3.  Social!construc7on!and!social!iden7ty;!4.  Knowing.!The!gap!between!what!we!actually!do!&!the! official!!version!of!what!we!are!supposed!to! do/!what!we!think!we!do!
  • INFORMATION+IN+SOCIAL+PRACTICE+
  • Picking!up!prac7ce!themes!•  Informa7on!is!7ed!up!in!objects!•  The!body!as!a!means!of!gaining!informa7on!•  Informa7on!use!process!(complex,!itera7ve,!open! ended)!•  Rou7nisa7on!and!change!in!how!informa7on!is! found,!used!and!created!•  Informa7on!!used!and!created!within!personally! significant!projects!•  What!is!informa7on!(/informa7on!literacy)!is! local,!situated,!an!ac7ve!accomplishment!
  • Prac7ce!theory:!not!a!“paradigm”!•  We!have!lots!of!other!good!theories!already!–! both!socioKtechnical!theories!and!more! individualis7c!•  Limits!of!prac7ce!theory!of!Schatzki,!eg! treatment!of!power!
  • Documentary Practices and Credibility Discussions in a Climate Change BlogHelena Franckehelena.francke@hb.seUniversity of Borås, SwedenLinCS - The Linnaeus Centre for Research on Learning, Interaction, andMediated Communication in Contemporary Society www.lincs.gu.se
  • “Documents+are+credible +only+given+certain+kinds+of + documentary+prac8ces”! ! Frohmann,+B.+(2004).+ Documenta8on+Redux.”+LibraryTrends,+52(3):+387K407. + www.lincs.gu.se
  • “Documents+are+credible + only+given+certain+kinds+of + documentary+prac8ces”! ! Frohmann,+B.+(2004).+ Documenta8on+Redux.”+LibraryTrends,+52(3):+387K407. +• !!observa8ons+of+blog+ac8vi8es++• ++10+blogs+(mainly+ex+from+1+blog+here)+• ++4K6+months+• ++climate+change/the+environment+and++++++++++++++++current+events+ www.lincs.gu.se
  • [bild av bloggar] • !author/s! • !intrinsic!plausibility! • !publishing!history! !Wilson,+P.+(1983).+Second0handKnowledge:AnInquiryintoCogn=veAuthority.+ Westport,+CT+&+London:+Greenwood+Press.! ! www.lincs.gu.se
  • [bild av bloggar] • !author/s! • !intrinsic!plausibility! • !publishing!history! !Wilson,+P.+(1983).+Second0handKnowledge:AnInquiryintoCogn=veAuthority.+ Westport,+CT+&+London:+Greenwood+Press.! ! • peer!reviewed!scien7fic!ar7cle!! • newspaper!ar7cle!! www.lincs.gu.se
  • [bild av bloggar] • !author/s! • !intrinsic!plausibility! • !publishing!history! !Wilson,+P.+(1983).+Second0handKnowledge:AnInquiryintoCogn=veAuthority.+ Westport,+CT+&+London:+Greenwood+Press.! ! • peer!reviewed!scien7fic!ar7cle!! • newspaper!ar7cle!! www.lincs.gu.se
  • Material properties, policial agenda• !material!proper7es!• !audience! www.lincs.gu.se
  • Material properties, policial agenda• !material!proper7es!• !audience! #asistsocmedprac! www.lincs.gu.se
  • “Project-based information”: On social mediaand the project orientation of greener livingJutta Haider, Lund University (Sweden) @juttahaider #asistsocmedprac
  • The Research / Material- Set of 60 interlinked Swedishlanguage environment blogs with aneveryday life focus, collected throughsnowball sampling. Blogs andconnected social media profilesbrowsed and followed sporadically.- 10 central blogs (selected throughco-link analysis) and connectedFacebook pages, Twitter profiles,other media material about theblogs/bloggers followed closely for 6months.- Participatory observation atmeeting for environment bloggers.
  • Analytical/theoretical interest- Information practices as objectual practices (Knorr-Cetina, 2001) and aswoven into the texture of the social- Small politics of everyday life: “Subactivism” (Bakardjeva, 2009)- Governmentality, governing at a distance (Foucault, 1991)
  • Versions of a greener life a engaged? - downshifting, thrify, smart, compact, city living - country side life, family focus, self-sustaining - the cleansed body (& child): food, eco-chic, eco-beauty, eco-clothes ...Interspersed: consumer power,reducing consumption (reduce, reuse,recycle), visions of the past as modelfor the future (housewife tips, car-freecity...), discipline versus/as pleasure,time, the "treadmill", negotiatingnormality, between inspiration and badconscience
  • #greenerlife: projects & challenges- Making visible of ethical decisions enmeshed in everyday life- Organized around goods (brands or self-made), services, other media, TV-programs, campaigns (e.g. earth hour, meatfree monday, fairtradechallenge ... ), projects and challenges.
  • Ecomum in the cityEnvironmental challenge Category archive: The weeks IN:OUTThe environmental challenge issimple on paper and difficult inpractice. It started when JT got intouch because he felt that it wastime we pulled ourselvestogether. /.../ His idea was simple:One environmental improvementper week. But how do you makeone improvement each week if youalready cycle to work, sort all yourgarbage and have alreadyexchanged all your light bulbs toenergy saving ones? Still, Iaccepted the challenge.Competition wasn’t part of theidea. Just to spur each other onand to keep improving. Yet the firstweek I lost by far.
  • Happening: Theme days on the blog! Monday: Harvest Monday Wednesday: Reduce.Reuse.Recycle Friday: Health and well-being Sunday: Veggie reportThe weeks veggie reportYes the week’s Veggie Report is nothing to beproud of. And I think this is also somewhat of themeaning with this entry, or – ahem not that therewas a shortage of vegetarian food. There isalready a category on this topic and then wehave Meatfree Monday, but I have HarvestMonday instead … and i think I would like to eatvegetarian several times a week… so it mustinstead be Veggie Report as a category with afocus on having more vegetarian meals duringthe week.
  • @karinsenvironment [translation]I suddenly felt it was a very long time ago thatI challenged myself to reduce myenvironmental impact. Tips, anyone?#swgreen
  • @karinsenvironment [translation]is a satisfied coffeebreakchampion. Bakedbrownies, invited friends and reported ourcoffeebreak to #Fairtradechallenge
  • Project-based information?Continuity and ChangeGreener living, as documented online, relates to ethical decisions thatplay out in practices relating to the own body, to the family, to livingspaces; often in the form of consumption and related to other media,products and “ready-made” projects and challenges.The neo-liberal ideal of the enterprising citizen governing her ownconduct is articulated (and challenged) in blogs and other social mediaprivileging this type of marketing inspired challenges, campaigns andprojects.Accepting that information is woven into the texture of the social onvarious levels, including everyday life practices, I suggest social mediashape the way in which information on environmentally friendly living islived, articulated, shaped and filled with meaning.
  • Transforma8on+or+con8nuity?+ Social+media+prac8ce+and+DREaM+ Hazel!Hall! Edinburgh!Napier!University! @hazelh!hAp://about.me/hazelh!h.hall@napier.ac.uk!Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
  • 2009K2012+A!coordinated!approach!to!LIS!research!in!the!UK! ! hAp://lisresearch.org!! Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
  • 2009K2012+ 2011K2012+A!coordinated!approach!to!LIS! Phase*1*LIS!research!&!prac7ce!research!in!the!UK! Phase*2*resource!development! ! ! hAp://lisresearch.org!! hAp://lisresearch.org/riliesKproject!! Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
  • 2009K2012+ 2011K2012+ 2011K2012+A!coordinated!approach!to!LIS! Phase*1*LIS!research!&!prac7ce! Create!a!formal!UKKwide!research!in!the!UK! Phase*2*resource!development! network!of!LIS!researchers! ! ! ! hAp://lisresearch.org!! hAp://lisresearch.org/riliesKproject!! hAp://lisresearch.org/dreamKproject!! Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
  • ! Build!research!capacity!and! capability! ! Raise!quality!and!standards:! research!training,!prac7ce,!output,! value,!impact,!and!influence! ! Secure!a!founda7on!for!longKterm! research!collabora7ons!–!in!LIS!and! beyond! 2011K2012+ Create!a!formal!UKKwide! ! …!through!five!events! network!of!LIS!researchers! ! hAp://lisresearch.org/dreamKproject!!Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
  • ! Build!research!capacity!and! capability! ! Raise!quality!and!standards:! research!training,!prac7ce,!output,! value,!impact,!and!influence! ! Secure!a!founda7on!for!longKterm! research!collabora7ons!–!in!LIS!and! beyond! 2011K2012+ Create+a+formal!UKKwide! ! …!through!five!events!(on!a!limited! network!of!LIS!researchers! budget)! ! hAp://lisresearch.org/dreamKproject!!Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
  • Social!media!provided!project!infrastructure!and!extended!reach!beyond!213! onKsite !par7cipants!and!32!contributors!+
  • Social!media!provided!project!infrastructure!and!extended!reach!beyond!213! onKsite !par7cipants!and!32! Event!amplifica7on!through!social!contributors! media!as!rou7ne!(not!experiment)!+ !  Previews!of!sessions!and!slides! online!prior!to!events,!Lanyrd! !  LiveKblogging/twee7ng!on!the!day! !  Archives!of!materials,!including! delegate!reviews,!online!within! one!week!of!each!event! +
  • Social!media!provided!project!infrastructure!and!extended!reach!beyond!213! onKsite !par7cipants!and!32! Event!amplifica7on!through!social!contributors! media!as!rou7ne!(not!experiment)!+ !  Previews!of!sessions!and!slides! online!prior!to!events,!Lanyrd! !  LiveKblogging/twee7ng!on!the!day! !  Archives!of!materials,!including! delegate!reviews,!online!within! Social!media!for!cura7on! one!week!of!each!event! !  Project!blog!posts!(~80)! + !  HashKtagged!project!tweets!(100)! !  PowerPoint!slides! !  Session!summaries! !  Session!recordings! !  Event!reviews! !  Online!community!&!TwiAer!list! !  CoverItLIve!
  • Social!media!provided!project!infrastructure!and!extended!reach!beyond!213! onKsite !par7cipants!and!32! Event!amplifica7on!through!social!contributors! media!as!rou7ne!(not!experiment)!+ !  Previews!of!sessions!and!slides! online!prior!to!events,!Lanyrd! !  LiveKblogging/twee7ng!on!the!day! !  Archives!of!materials,!including! delegate!reviews,!online!within! Social!media!for!cura7on! one!week!of!each!event! !  Project!blog!posts!(~80)! + !  HashKtagged!project!tweets!(100)! !  PowerPoint!slides! !  Session!summaries! !  Session!recordings! !  Event!reviews! !  Online!community!&!TwiAer!list! !  CoverItLIve! Social!media!for!inclusion!
  • Opportuni7es!to!follow!events! live ,! aAend !without!cost/environmental!impact!+
  • Opportuni7es!to!follow!events! live ,! aAend !without!cost/environmental!impact!+ Remote!par7cipant! +
  • Opportuni7es!to! follow!events! live ,! aAend !without!cost/ environmental!impact! + Remote!par7cipant! +Remote!par7cipant!+
  • Opportuni7es!to! follow!events! live ,! aAend !without!cost/ environmental!impact! + Remote!par7cipant! +Remote!par7cipant!+ Remote!par7cipant! +
  • Social!media!provided!project!infrastructure!and!extended!reach!beyond!213! onKsite !par7cipants!and!32! Event!amplifica7on!through!social!contributors! media!as!rou7ne!(not!experiment)!+ !  Previews!of!sessions!and!slides! online!prior!to!events,!Lanyrd! Transforma8on+or+con8nuity?+ !  LiveKblogging/twee7ng!on!the!day! Responsibili8es+and+roles! !  Archives!of!materials,!including! delegate!reviews,!online!within! Social!media!for!cura7on! one!week!of!each!event! !  Project!blog!posts!(~80)! + !  HashKtagged!project!tweets!(100)! !  PowerPoint!slides! !  Session!summaries! !  Session!recordings! !  Event!reviews! !  Online!community!&!TwiAer!list! !  CoverItLIve! Social!media!for!inclusion!
  • Responsibility!!of! organisers!Social!media!provided!project! Professionalisa7on!of!infrastructure!and!extended! event!amplifica7on!reach!beyond!213! onKsite !par7cipants!and!32! ! Event!amplifica7on!through!social!contributors! + media!as!rou7ne!(not!experiment)!+ !  Previews!of!sessions!and!slides! online!prior!to!events,!Lanyrd! Transforma8on+or+con8nuity?+ !  LiveKblogging/twee7ng!on!the!day! Responsibili8es+and+roles! !  Archives!of!materials,!including! delegate!reviews,!online!within! Social!media!for!cura7on! one!week!of!each!event! !  Project!blog!posts!(~80)! + !  HashKtagged!project!tweets!(100)! !  PowerPoint!slides! !  Session!summaries! !  Session!recordings! !  Event!reviews! !  Online!community!&!TwiAer!list! !  CoverItLIve! Social!media!for!inclusion!
  • Responsibility!!of! organisers!Social!media!provided!project! Professionalisa7on!of!infrastructure!and!extended! event!amplifica7on!reach!beyond!213! onKsite !par7cipants!and!32! ! Event!amplifica7on!through!social!contributors! + media!as!rou7ne!(not!experiment)!+ !  Previews!of!sessions!and!slides! online!prior!to!events,!Lanyrd! Transforma8on+or+con8nuity?+ !  LiveKblogging/twee7ng!on!the!day! Responsibili8es+and+roles! !  Archives!of!materials,!including! delegate!reviews,!online!within! Social!media!for!cura7on! one!week!of!each!event! !  Project!blog!posts!(~80)! + !  HashKtagged!project!tweets!(100)! !  PowerPoint!slides! !  Session!summaries! Shared!role! !  Session!recordings! Changed!role:! delegates!as! !  Event!reviews! reporters! !  Online!community!&!TwiAer!list! ! !  CoverItLIve! + Social!media!for!inclusion!
  • Transforma8on+or+con8nuity?+ Space! Remote!par7cipant! + Remote!par7cipant! + Remote!par7cipant! +
  • Transforma8on+or+con8nuity?+ Space! Remote!par7cipant! + Impact!on!concepts!of! place!&!par7cipa7on! Impact!on!physical! space!of!event!venue! Remote!par7cipant! too! + + Remote!par7cipant! +
  • Transforma8on+or+con8nuity?+ Social+capital!Social!network!analysis!depicts!interac)ons*(social/researchKrelated)!within!“cadre”! Before! Ader! Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
  • Transforma8on+or+con8nuity?+ Access+to+knowledge!Social!network!analysis!depicts!change!in!awareness*of*research*exper)se*within!“cadre”! Before! Ader! Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
  • Transforma8on+or+con8nuity?+ Access+to+knowledge!Social!network!analysis!depicts!change!in!awareness*of*research*exper)se*within!“cadre”! Before! Ader! Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
  • Transforma8on+or+con8nuity?+ Learning!
  • Formal !learning! +Transforma8on+or+con8nuity?+ Learning!
  • Formal !learning! + New!conven7ons! +Transforma8on+or+con8nuity?+ Learning!
  • Formal !learning! Behavioural ! +learning!+ New!conven7ons! + Transforma8on+or+con8nuity?+ Learning!
  • We’ve!got!a!library! hater!in!our!midst…!I! get!to!eject!him,! right?! Formal !learning! Behavioural ! +learning!+ New!conven7ons! + Transforma8on+or+con8nuity?+ Learning!
  • Transforma8on+or+con8nuity?+ Social+media+prac8ce+and+DREaM+ Hazel!Hall! Edinburgh!Napier!University! @hazelh! hAp://about.me/hazelh! h.hall@napier.ac.uk!Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*
  • DomesticationOR? Media and Information and Resistance Social Practices in a Workplace Isto Huvila Associate Professor Åbo Akademi University Finland
  • empirical workMethods: ethnography,interviews, diary studiesSettings: museum, publiclibrary, archives
  • BUT
  • No official presence.A lot of unofficial use asa personal informationchannel.
  • Officially endorsedpresence.Conflict betweenpersonal andinstitutional use.
  • 2
  • Technologies People
  • DomesticationOR? Media and Information and Resistance Social Practices in a Workplace Dr. Isto Huvila Associate Professor | Åbo Akademi University firstname.lastname@abo.fi www.istohuvila.fi @ihuvila
  • Transformation or continuity? The Impact of Social Media on Information: Implications for Theory and Practice Tuesday 30th Oct. 10.30 amJOIN THE DEBATE Flows of attention Verbal Exchange#asistsmp Credibility Presenter <> Discussant Project-based informationJutta Haider @juttahaider Network power and YOU:Isto Huvila @ihuvila Shadow infrastructuresAndrew Cox #asistsmpHelena Francke @helenafrancke Has it changed?Hazel Hall @hazelh CC BY BUTCH LEBO, (FLICKR)