Scott Kveton: Free beef and clean bathrooms: the irrelevance of Web 2.0

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    Notes on slide 1

    Nothing to do with Web 2.0 - just used that to get a speaking slot! ;-)‏ Normally I talk about open this, open that, etc … not tonight

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    Scott Kveton: Free beef and clean bathrooms: the irrelevance of Web 2.0 - Presentation Transcript

    1. Free beef and clean bathrooms: the irrelevance of Web 2.0 Let’s disrupt an industry.
    2. I hate paying a lot for gas and getting crappy service.
    3.  
    4.  
    5.  
    6. We’re Oregonians
    7.  
    8. “ OMG?! Is something wrong with my car?!”
      • Pride in service
      • “ If we can’t guarantee it, we won’t sell it.”
      • Run-out-to-your-car service
      • Build a relationship & you have customer for life
      • 410 stores, $1.6 billion sales
      • Privately owned/operated
      • 6000+ employees
      • 55% of profits go to employees
      • Amazing pension/healthcare for employees
      • Every store (and the property) is company owned
    9. Can we do this well with a gas station?
    10.  
      • 477 stores, $6.2 billion in sales
      • Privately owned/operated
      • 8,000 employees - (130,000 applicants 2006)‏
      • Above average pay/benefits
      • Ranked top 20 companies to work for - Fortune 2006
    11. What made them successful?
      • Pride in service
      • Take care of your people
      • Serious profit sharing
      • Quality and guarantee what you do
      • Privately held
      • Build a business for the customers & employees, not the shareholders
    12. What if we combined these keys with our own Oregon flare*? * - not Office Space flare
    13. Bridgetown Service Station* Putting the service back into service station. * for the love of Pete, somebody help me with a name
    14. What we offer
      • Unleaded gas at good (not great) prices
      • Friendly, run-to-your car service
      • Coffee, beverage service, stamps, mail drop
      • Bio-diesel with locally made fuel
      • Club card, ownership and bulk discounts
      • Partner with local businesses for discounts on services & extras - take your receipt in for x, y & z
    15. Why this is hard
      • Dealing with State/Federal guidelines is hard
      • Startup $$$ - co-op style?
      • Bio-diesel volumes/cars low
      • ‘ The Man’ would hate this
    16. How we succeed
      • McMenamin’s charm
      • Good coffee
      • Wide-selection
      • Give back to the community/customers
      • Take care of our employees (pay/benefits/pension)‏
      • Start in PDX (3 stores), Corvallis & Eugene
    17. My question to you: Would you go there? (find me tonight & tell me*)‏ * Did I mention that MyStrands is hiring?!

    igniteportlandigniteportland, 2 years ago

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