Scott Kveton: Free beef and clean bathrooms: the irrelevance of Web 2.0
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Scott Kveton: Free beef and clean bathrooms: the irrelevance of Web 2.0

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  • Nothing to do with Web 2.0 - just used that to get a speaking slot! ;-)‏ Normally I talk about open this, open that, etc … not tonight

Scott Kveton: Free beef and clean bathrooms: the irrelevance of Web 2.0 Scott Kveton: Free beef and clean bathrooms: the irrelevance of Web 2.0 Presentation Transcript

  • Free beef and clean bathrooms: the irrelevance of Web 2.0 Let’s disrupt an industry.
  • I hate paying a lot for gas and getting crappy service.
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  • We’re Oregonians
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  • “ OMG?! Is something wrong with my car?!”
    • Pride in service
    • “ If we can’t guarantee it, we won’t sell it.”
    • Run-out-to-your-car service
    • Build a relationship & you have customer for life
    • 410 stores, $1.6 billion sales
    • Privately owned/operated
    • 6000+ employees
    • 55% of profits go to employees
    • Amazing pension/healthcare for employees
    • Every store (and the property) is company owned
  • Can we do this well with a gas station?
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    • 477 stores, $6.2 billion in sales
    • Privately owned/operated
    • 8,000 employees - (130,000 applicants 2006)‏
    • Above average pay/benefits
    • Ranked top 20 companies to work for - Fortune 2006
  • What made them successful?
    • Pride in service
    • Take care of your people
    • Serious profit sharing
    • Quality and guarantee what you do
    • Privately held
    • Build a business for the customers & employees, not the shareholders
  • What if we combined these keys with our own Oregon flare*? * - not Office Space flare
  • Bridgetown Service Station* Putting the service back into service station. * for the love of Pete, somebody help me with a name
  • What we offer
    • Unleaded gas at good (not great) prices
    • Friendly, run-to-your car service
    • Coffee, beverage service, stamps, mail drop
    • Bio-diesel with locally made fuel
    • Club card, ownership and bulk discounts
    • Partner with local businesses for discounts on services & extras - take your receipt in for x, y & z
  • Why this is hard
    • Dealing with State/Federal guidelines is hard
    • Startup $$$ - co-op style?
    • Bio-diesel volumes/cars low
    • ‘ The Man’ would hate this
  • How we succeed
    • McMenamin’s charm
    • Good coffee
    • Wide-selection
    • Give back to the community/customers
    • Take care of our employees (pay/benefits/pension)‏
    • Start in PDX (3 stores), Corvallis & Eugene
  • My question to you: Would you go there? (find me tonight & tell me*)‏ * Did I mention that MyStrands is hiring?!