Where to begin<br />“… a study of social media adoption at 500 of the fastest growing companies in the US … 77% of respond...
consumers social media perceptions<br />
Social media is a key driver of brand awareness and affinity<br />
450 mio. Profiles Facebook<br />180 mio. Blogs to track<br />55 mio. Profiles LinkedIn <br />50 mio. Tweets per day<br />3...
Top ten reasons brands should listen to social media<br />the complaint<br />the influencer<br />the compliment<br />the c...
Don’t make a cemetery <br />
1.   Add Your Business<br />If you’re located in a large city your business may have already have been listed.  If it’s no...
Three phases of an end to end program:<br /><ul><li> Listening: Discovering real-time, relevant, impactful conversations
 Measuring: Monitoring, analyzing and tracking those conversations
 Engaging: Active dialog with customers and tracking/ tagging comments for further use</li></li></ul><li>show you’re payin...
the speed & breadth of information<br />Real-time - Real-time data as discovered delivered to the dashboard and the analys...
identify potential trends & news<br />Time Series – Level of conversation over the past 30 days.<br />Increase in buzz sur...
Think  as  a  team<br />Yourcolleagues<br />Yourcustomers<br />Talk   aboutyourproducts<br />
identify potential trends & news<br />Topic Cloud - Top 50 most mentioned words in conversations surrounding Sermo over th...
Real-time push notifications on brand and behavior<br />
Today we are seeing 50 million tweets per day<br />
Humanize your company<br />33 of the 66 posts in the past 30 days are on MicroBlogs (Twitter & Friendfeed)<br />
Listen at the point of need<br />Real-time excerpts from Pass on media<br />
reporting and results<br />Detailed Report<br />
Real-time dashboard results <br />
Launch Iteration Seeding Content Marketing Community management<br />Social Design Sketching Framework Prototyping Design ...
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Social Marketing Analyse

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Social Marketing Analyse

  1. 1. Where to begin<br />“… a study of social media adoption at 500 of the fastest growing companies in the US … 77% of respondents now report at least some use of a social media tool in their<br />business.”<br />
  2. 2. consumers social media perceptions<br />
  3. 3. Social media is a key driver of brand awareness and affinity<br />
  4. 4.
  5. 5. 450 mio. Profiles Facebook<br />180 mio. Blogs to track<br />55 mio. Profiles LinkedIn <br />50 mio. Tweets per day<br />30 mio. Users Plaxo<br />45 mio. Profiles Xing<br />Google nr. 1<br />Youtube nr. 3<br />Facebook nr. 4<br />Twitter. Nr. 13<br />Who to follow<br />
  6. 6. Top ten reasons brands should listen to social media<br />the complaint<br />the influencer<br />the compliment<br />the crisis<br />the expressed need<br />the ROI<br />the competitor<br />the audit<br />the crowd<br />the thread<br />
  7. 7. Don’t make a cemetery <br />
  8. 8. 1.   Add Your Business<br />If you’re located in a large city your business may have already have been listed.  If it’s not…simply add it to the network by clicking “Add This Place”. <br />2.  Add Friends<br />Like any social network, you need people to communicate with.  Foursquare makes it easy to add your current contacts in your Gmail, Facebook, and Twitter accounts. <br />3.  Get Active<br />Check in to your work each day.  This will let all of your friends know where you work, and also allows your business to remain fresh in their minds. <br />4.  Add Tips<br />On each location you check into, you’re allowed to add “tips”.  <br />5.  Reward Those Who Check In<br />You should be rewarding Foursquare users who check into your business. <br />
  9. 9.
  10. 10.
  11. 11.
  12. 12.
  13. 13.
  14. 14. Three phases of an end to end program:<br /><ul><li> Listening: Discovering real-time, relevant, impactful conversations
  15. 15. Measuring: Monitoring, analyzing and tracking those conversations
  16. 16. Engaging: Active dialog with customers and tracking/ tagging comments for further use</li></li></ul><li>show you’re paying attention<br />
  17. 17. the speed & breadth of information<br />Real-time - Real-time data as discovered delivered to the dashboard and the analysis widgets. <br />Easy-to-Use UI - Text, pictures and video can be viewed inside the dashboard for ease of use. Clicking on the post can also take you to the original source. Widgets are setup simply by flipping them over.<br />More than Blogs - Covers all forms of social media including all blogs, top video sharing sites, top image sharing sites, forums, opinion sites, mainstream online media and Twitter.<br />Conversational Dynamics - Conversational dynamics are constantly tallied from every post/video/image in the topic profile to track the viral nature and to allow for easy sorting by publish date, comment count, unique commenters and calculated engagement. This enables the user to quickly sort through the noise.<br />
  18. 18. identify potential trends & news<br />Time Series – Level of conversation over the past 30 days.<br />Increase in buzz surrounding CNBC profile on Sermo<br />
  19. 19. Think as a team<br />Yourcolleagues<br />Yourcustomers<br />Talk aboutyourproducts<br />
  20. 20. identify potential trends & news<br />Topic Cloud - Top 50 most mentioned words in conversations surrounding Sermo over the past 30 days.<br />
  21. 21. Real-time push notifications on brand and behavior<br />
  22. 22. Today we are seeing 50 million tweets per day<br />
  23. 23. Humanize your company<br />33 of the 66 posts in the past 30 days are on MicroBlogs (Twitter & Friendfeed)<br />
  24. 24. Listen at the point of need<br />Real-time excerpts from Pass on media<br />
  25. 25.
  26. 26. reporting and results<br />Detailed Report<br />
  27. 27. Real-time dashboard results <br />
  28. 28. Launch Iteration Seeding Content Marketing Community management<br />Social Design Sketching Framework Prototyping Design Solution Deployment<br />Feasibility studies Social Reviews Insight workshop Strategy User Involvement Future exploration Conceptualization<br />
  29. 29. Steffen Kirkegaard<br />TV journalist 1994<br />Medieøkonom 1997<br />Adm Dir. Zonning Multimedia 2001<br />Udd. Produktionsleder Film TV 2003<br />Key Account Manager TurntoolApS 2005<br />Adm Dir. Pass on media 2010<br />Dir. ifluenze -<br />
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