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How To Start A Virtual Call Center

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Wondering how to start a virtual call center? We'll show you how in just 8 slides using Ifbyphone.com. You can quickly create a web-based virtual call center for a support help desk, distributed …

Wondering how to start a virtual call center? We'll show you how in just 8 slides using Ifbyphone.com. You can quickly create a web-based virtual call center for a support help desk, distributed workforce, inbound sales team, and more. To learn more about how your business can start a virtual call center, visit ifbyphone.com

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  • Awesome!!! This is really gone help out getting set up. I was working on building my own call center ( I found a quick guide: http://independentbusinessmen.wordpress.com ) I am defidently gonna use ifbyphone when I do it. Is anyone else already using this? Maybe someone can comment about how it's working for them?
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Transcript

  • 1. How To Start A Virtual Call Center
  • 2. Login to Ifbyphone.com & create a new “Call Distributor”
  • 3. Configure what callers hear when they are on hold
  • 4. Add agents & determine routing settings Call Center agents can use any phone and work from any location
  • 5. Set call center agent dashboard options
  • 6. You’re done. Here’s the manager dashboard.
  • 7. This is the agent panel.
  • 8.
    • Start Your Virtual Call Center
    • ifbyphone.com
    • Business Uses
    • Support Help Desks
    • Inbound Telesales Teams
    • Phone Banks
    • Distributed Workforces
    • Replacing Your Outsourced Call Center
    • Benefits
    • No setup fees
    • No contracts
    • No per-agent fees
    • Use your existing phones
    • Update settings in real-time, online.