How To Start A Virtual Call Center
 

Like this? Share it with your network

Share

How To Start A Virtual Call Center

on

  • 2,911 views

Wondering how to start a virtual call center? We'll show you how in just 8 slides using Ifbyphone.com. You can quickly create a web-based virtual call center for a support help desk, distributed ...

Wondering how to start a virtual call center? We'll show you how in just 8 slides using Ifbyphone.com. You can quickly create a web-based virtual call center for a support help desk, distributed workforce, inbound sales team, and more. To learn more about how your business can start a virtual call center, visit ifbyphone.com

Statistics

Views

Total Views
2,911
Views on SlideShare
2,909
Embed Views
2

Actions

Likes
0
Downloads
40
Comments
1

1 Embed 2

http://www.linkedin.com 2

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
  • Awesome!!! This is really gone help out getting set up. I was working on building my own call center ( I found a quick guide: http://independentbusinessmen.wordpress.com ) I am defidently gonna use ifbyphone when I do it. Is anyone else already using this? Maybe someone can comment about how it's working for them?
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

How To Start A Virtual Call Center Presentation Transcript

  • 1. How To Start A Virtual Call Center
  • 2. Login to Ifbyphone.com & create a new “Call Distributor”
  • 3. Configure what callers hear when they are on hold
  • 4. Add agents & determine routing settings Call Center agents can use any phone and work from any location
  • 5. Set call center agent dashboard options
  • 6. You’re done. Here’s the manager dashboard.
  • 7. This is the agent panel.
  • 8.
    • Start Your Virtual Call Center
    • ifbyphone.com
    • Business Uses
    • Support Help Desks
    • Inbound Telesales Teams
    • Phone Banks
    • Distributed Workforces
    • Replacing Your Outsourced Call Center
    • Benefits
    • No setup fees
    • No contracts
    • No per-agent fees
    • Use your existing phones
    • Update settings in real-time, online.