Unleash tacit knowledge using storytelling - Presentation Transcript
Storytelling Roxanna Samii - r.samii@ifad.org International Fund for Agricultural Development (IFAD) Regional implementation workshop for IFAD-financed projects in Eastern and Southern Africa 10-14 November 2008
Storytelling and knowledge management
to ignite organizational change
to communicate
to capture tacit knowledge
to transfer knowledge
to innovate
to build community
for individual growth
“ Everyone interested in knowledge management knows that storytelling can be an effective knowledge-sharing technique, largely because it conveys context, causal relationships and emotional content more effectively than most other modes of communication”
When to use storytelling
Team and community building
Break down cultural barriers
Debriefing
Capture project impact
M&E
“ Sometime reality is too complex. Stories give it form.” J.L. Godard
IFAD and storytelling
Capture project/programme impact
Highlight challenges and opportunities
Show how the projects/programmes influence policy
Tell human story of project/programme beneficiaries
Show innovations
Storytelling ingredients
Title of story
Name of original teller
Name of listener/understander
Landscape : set the scene in time and space
Dwelling place : precise location where action occurred
Characters : full name of interviewees, descriptive attributes and roles in story
Storytelling ingredients
Challenge : problem or task that triggered the action
Action : sequence of events before, during and after your turning point
Turning point : the moment when the change happens
Resolution : ending, including moral, lesson learned or message
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