Developing a New Operating Model in Telford

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Stuart Freeman, Service Delivery Manager - Highways & Transport Environmental Services, Telford and Wrekin Borough Council

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  • [Leave alone/ work harder/ new contract][Professional Services – new contract/ model[Existing contract for 8yrs - £1.5m - £2m]
  • Promotes the local economyDelivers Value for MoneyProvides flexibilityBuilds capability and capacityProvides regional collaboration opportunitiesAligns with Co-operative Council Vision (political acceptability test!)
  • In-house core team with external provider supportExternal provision could be: -Other local authoritiesPrivate sector supplier(s)
  • Developing a New Operating Model in Telford

    1. 1. West Midlands HighwayAlliance Annual ConferenceDeveloping a New Operating Model in Telford Stuart Freeman – Telford & Wrekin Council Andrew McKie – Happold Consulting
    2. 2. Content Background to Telford & Wrekin Overview of Service Delivery Review Preferred Operating Model(s) Next steps Developing a New Operating Model in Telford
    3. 3. Background to Telford & Wrekin T&W has: -  1000km roads,  1500km footways  26,000 street lights New Town – asset challenge Home to Ironbridge Gorge World Heritage Site Highways budget c. £12m p.a. (Capital + Revenue) 2011/12 – 2014/15 £40m savings; annual budget £129m Planning for life beyond 2015! Developing a New Operating Model in Telford
    4. 4. Existing Contracts Mapping Developing a New Operating Model in Telford
    5. 5. Service Delivery Models Developing a New Operating Model in Telford
    6. 6. Evaluation Criteria Promotes the local economy Delivers Value for Money Provides flexibility Builds capability and capacity Provides regional collaborative opportunities Aligns with Co-operative Council vision (political acceptability test!) Developing a New Operating Model in Telford
    7. 7. Preferred Model In-house core team with external provider support External provision could be: - – Other local authorities – Private sector supplier(s) Developing a New Operating Model in Telford
    8. 8. Visits to Other Local AuthoritiesKey Messages Developing a New Operating Model in Telford
    9. 9. Developing the Model Three authorities already developing similar form of working WMHA committed to supporting the development of the model to benefit all authorities Coventry City Council Solihull Warwickshire Metropolitan County Council Borough Council Memorandum of Understanding Developing a New Operating Model in Telford
    10. 10. Audit CommissionWhy collaborate? Report Economies of scale Reduce Career procurement costs development opportunities Reduced procurement Retain experience/skills costs Audit CommissionShare knowledge Share contract - Going the management Constructing Distance (2011) Excellence – Career development Survival Guide opportunities Succession Retained planning HMEP/ Pothole experience/ Review 2012 skills Developing a New Operating Model in Telford
    11. 11. Next Steps Procurement of External Provider(s) – New Professional Services Contract – Work to determine scope/ value from interested authorities – by end of June Contract Contract Award Contract Start Notice January 2013 April 2013 July 2012 Developing a New Operating Model in Telford
    12. 12. Next Steps (2) Regional Skills Mapping of In-house Teams ‘Islands of Excellence’ Complete by end of June 2012 Developing a New Operating Model in Telford
    13. 13. Let the journey begin…
    14. 14. Interested?Contact Details: Stuart Freeman Service Delivery Manager - Highways & Transport Environment and Leisure Services Telford & Wrekin Council  01952 384601 (Direct Line)  Stuart.Freeman@telford.gov.uk  Darby House | PO Box 212 | Lawn Central | Telford | TF3 4JA Developing a New Operating Model in Telford

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