• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Nexus Conference 2009
 

Nexus Conference 2009

on

  • 1,364 views

View Matthew Chilcott's presentation slides for the Nexus Conference 2009

View Matthew Chilcott's presentation slides for the Nexus Conference 2009

Statistics

Views

Total Views
1,364
Views on SlideShare
1,363
Embed Views
1

Actions

Likes
0
Downloads
0
Comments
0

1 Embed 1

http://www.slideshare.net 1

Accessibility

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Nexus Conference 2009 Nexus Conference 2009 Presentation Transcript

    • Community empowerment through digital inclusion study Matt Chilcott Newport NEXUS Conference June 2009 http://idl.newport.ac.uk/newportdigital
    • Blended research publication • Qualitative evidence published using interactive media content approach to compliment the research paper. • Interviews and wider inclusion programme information shared through video, Gaer community interactive map & eBook approaches.
    • Background & Context • Communities First funded project in the Gaer, Newport attempting to address the social exclusion of elder citizens using digital technology. • Over 65s community identified to have been adversely affected by urban renewal programme that dispersed a close knit community from prefabricated housing into new build bungalow housing stock in the same area. • Mean average age of new adopters research group was 76.5 years.
    • Background & Context • HM Government Delivering (2008) Digital Inclusion Action Plan identified 17 million people aged 15 & over not using computers or the internet. Average adult participation rates 67%, over 75 age group participation rates at 22%. • E-Inclusion Recycling C.I.C. online case study. (Association of Learning Technology feature article in July 2008)
    • Research themes • Effective applications of digital technology in empowering communities. • The social impact of addressing the digital exclusion of elder citizens. • The role and function of social enterprise in enabling digital inclusion.
    • Findings – effective methods • Exploration of methodology employed & how engagement barriers addressed: • Emphasis on addressing individuals empowerment needs and the nurturing of positive community engagements to fulfil communication and stimulation needs – technology utilised as an enabling tool. • Costs barriers removed (Boeltzig & Pilling 2007)
    • Findings – effective methods • Community visit to eInclusion Recycling to see their own computer being built for them by excluded members of Newport communities. • Domestication of technology & demystification approaches – home instillation support and personalised development programme Boeltzig & Pilling (2007) home access for older people and people with disabilities / normalisation of technology - Williams & Stewart (2005), OFCOM (2006)
    • Findings – applications for empowerment • Digital Literacy – tailored to empowerment needs - currency & application – empowerment needs, communication and stimulation Warchauer (2003), Bharat & Merkel (2004) • Emphasis on social applications of the internet – Skype (Contrasting findings to Oxford Internet Institute (2007) Quantitative Survey)
    • Findings – impact of digital engagement • Enhancement of quality of life. • Engagement in the digital economy – Online shopping for food, clothing household goods, web quest hunting for niche products for hobbies. • New skills – Digital photography, marketing support for new social enterprises, next goal was to ‘eBay’ as an activity. New interest in informal learning opportunities and exploring Second Life.
    • Findings – impact of digital engagement • Community call for targeted public service delivery through the internet – social services support via Skype contact – no interest in other opportunities like voting. • Engagement in the community self-facilitated coffee morning & community initiated computer club • Skype – new community communication and self support tool. New invigorated forms of communication with family and friends across wider UK and overseas.
    • Findings – impact of digital engagement • Active citizenship – support for families development of Gardening, DIY and Laundry social enterprises. Mentor training to assist other community members with computer engagement. • Social applications of the internet and email key in joint development of real world and online social networks. • Supportive of Help the Aged’s (2008) Learning for Living paper – focus on informal learning approaches to enable active citizenship and development of IT literacy.
    • Findings – role of social enterprise • Creation of social and economic change through vibrant forms of doing business. Chell (2007) • Social entrepreneurship as an enabler of non-formal digital engagement approaches. Ofcom (2006) • Working outside of traditional market forces – home instillation, continued support post start up, tailored personalised digital literacy support training.
    • Findings – role of social enterprise • Community assets - Role of Community Recycling social enterprise with social empowerment and digital engagement programme remit – transferability of practice to other communities • Responsive example to the EU (2007) Action Plan on Information Technology and Ageing – insufficient innovative solutions to ICT access for older users.
    • Research outcomes • Digital inclusion was a by-product of fostered social inclusion. • By-product developed a new literacy and engine for community capacity building – active citizenship - community groups, social enterprises formed. • Call for future urban regeneration projects to consider more fully the digital futures of communities and the third sector community assets therein.
    • Other outcomes • Findings are supportive of Government policy to use digital technology as a tool for tackling social exclusion – with evidence of the benefit of focused planning of identified social impact goals. • Publication method - Online interactive journalism publication method interested wide audience in the findings of the study - from media to policy makers. • Positive social impact - Gaer Community felt valued by the University and ‘stars’ of a media piece.
    • Other outcomes • Disseminated at the UK Digital Inclusion conference in Westminster, June 2009. • New evidence base – digital media case study dimension being used across the UK for knowledge transfer and workforce development - signposted by the Minster for Digital Inclusion & his Westminster team, Welsh Assembly Government’s Department for Social Justice and Local Government, DC10 Plus Network, UK Online Centres, UK Social Enterprise Ambassador Network & Telecentres Europe.
    • Community empowerment through digital inclusion study Matt Chilcott Newport NEXUS Conference June 2009