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Governalia Functionality
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Governalia Functionality

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    Governalia Functionality Governalia Functionality Presentation Transcript

    • Inclusive e-Government x ALL
    • e-Government as a “game” An easy way to bring e-Government to citizens
    • If e-Government is accessible… … EVERYBODY can participate!!
    • “ I was a little bit nervous at the beginning, but I have found it quite easy to handle. I will be able to teach how to use this to my friends ” “ I found it really easy for me and even for people older than me. The use is very intuitive and after a while you are really hooked into it ” “ The pilot of the service has been a success. The following step is to convert administrative procedures in inclusive e-procedures” Use Experience of Governalia Major
    • How ?
    • Web-Site of a Public Administration BEFORE: “for some…” Who is able to use e-Government services? Skilled ICT citizens with a PC Web-Site of a PA AFTER: “ FOR ALL” e-Government for ALL Transforming Public Sites
    • BETTER USE
      • Easier
      • For ALL
      • Multichannel(PC, Mobile, TV)
      • User Centric
      • Everybody is able to use it
      • Content attracts participation
      • New Services: e-Voting, Participatory budget, bookings and appointments…
      Higher Participation
      • Reaches more people
      • Better understanding
      • Higher impact
      • Accessible news and citizen´s information
      Better Communication ACCESSIBLE SITES New Services
      • IP Voice
      • Appointments
      • Multimedia Services
      • Digital Signage
      • “ Report it” process
        • Eliminates cultural and technological barriers: easy, intuitive, friendly…
      Transforming Public Sites
    • Inclusive e-Procedures Civil Servant e-Procedures Citizen Folder “ some” Citizens With PC Without Governalia “ Many” Citizens Without PC ¡¡¡ Digital Divide !!!
    • Civil Servant e-Procedures Accessible Citizen Folder Citizens With PC With Governalia ALL CITIZENS Citizens With TV Citizens With Mobile Citizens With “video-games” Citizens With Kiosks ¡¡¡ e-INCLUSION !!!
        • Multi-channel delivery of services refers to the delivery of services in different ways: via electronic channels (Internet via PC, digital TV, mobile phones or videogames) to ensure the inclusion of all citizens, these services must be provided through different channels.
      Inclusive e-Procedures
    • Innovation in Public Services Accessible IP Voice Good Morning!
    • Bookings and Appointments Innovation in Public Services
    • Booking with e-ID Bookings and Appointments Innovation in Public Services
    • Multimedia Services Innovation in Public Services
    • Multichannel Delivery Public Kiosks Mobiles TV Wii Internet TV iPhone Android DTT interactive Tactile Kiosks
    • Where ?
    • Region: Valencia – Population: 25.000 Project QUARTIC
    • Region: Valencia – Population: 70.000 Project Sagunt Avança Ajuntament de Sagunt
    • Project DIEGO – 7 EU Member States: www.diego-project.eu
    • Who is ?
    • I D I E I K O N IDI EIKON is a spanish sme with more than 30 years in the ICT market
    • I D I E I K O N We support Public Administrations to reach ALL CITIZENS and to promote e-Inclusion and e-Government projects
    • For these reasons , the European Commission, Spanish Ministry for Social Affairs and Industry and the Regional Government of Valencia trust in our solutions European Commissioner,Viviane Reding, with IDI Eikon in the e-Inclusion Ministerial Debate Best ICT SME in the Region of Valencia Best Social Innovation Project Award Finalist at the ACCESS ICT as Best Accessibility Project I D I E I K O N Citizens Award 2009