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Deixem Os Consumidores Falarem

by Israel Scussel Degásperi on Oct 19, 2009

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Autor: R i c a r d o P o m e r a n z "Consumidores que se sentem ignorados ou maltratados

Autor: R i c a r d o P o m e r a n z "Consumidores que se sentem ignorados ou maltratados
encontram formas de se vingarem".
Frederick Reichheld

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Deixem Os Consumidores Falarem — Presentation Transcript