124th Fighter Wing
Public Affairs office
Idaho Guardsmen,
I’m glad to see you referring to this customer service
guide for all things relating to public affairs. Y...
http://facebook.com/124FWOfficial		 https://www.flickr.com/photos/96873892@N04/
3http://bit.ly/124PAwork
124th
Fighter Win...
www.idaho.ang.af.mil 		 Twitter & Instagram @124fighterwing 	 http://bit.ly/124Beacon
4 http://bit.ly/124PAwork
Public Aff...
http://facebook.com/124FWOfficial		 https://www.flickr.com/photos/96873892@N04/
5http://bit.ly/124PAwork
•	 NOTE: Visual i...
www.idaho.ang.af.mil 		 Twitter & Instagram @124fighterwing 	 http://bit.ly/124Beacon
6 http://bit.ly/124PAwork
Studio Pho...
http://facebook.com/124FWOfficial		 https://www.flickr.com/photos/96873892@N04/
7http://bit.ly/124PAwork
Photo Printing
Ph...
www.idaho.ang.af.mil 		 Twitter & Instagram @124fighterwing 	 http://bit.ly/124Beacon
8 http://bit.ly/124PAwork
Video Docu...
http://facebook.com/124FWOfficial		 https://www.flickr.com/photos/96873892@N04/
9http://bit.ly/124PAwork
Graphic Arts, Pre...
www.idaho.ang.af.mil 		 Twitter & Instagram @124fighterwing 	 http://bit.ly/124Beacon
10 http://bit.ly/124PAwork
Media fli...
http://facebook.com/124FWOfficial		 https://www.flickr.com/photos/96873892@N04/
11http://bit.ly/124PAwork
Unclassified Inf...
www.idaho.ang.af.mil 		 Twitter & Instagram @124fighterwing 	 http://bit.ly/124Beacon
12 http://bit.ly/124PAwork
SUBMIT AL...
http://facebook.com/124FWOfficial		 https://www.flickr.com/photos/96873892@N04/
13http://bit.ly/124PAwork
For more informa...
www.idaho.ang.af.mil 		 Twitter & Instagram @124fighterwing 	 http://bit.ly/124Beacon
14 http://bit.ly/124PAwork
Visual in...
http://facebook.com/124FWOfficial		 https://www.flickr.com/photos/96873892@N04/
15http://bit.ly/124PAwork
Check out what
t...
www.idaho.ang.af.mil 		 Twitter & Instagram @124fighterwing 	 http://bit.ly/124Beacon
16 http://bit.ly/124PAwork
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124th FW Customer Service Guide

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Public Affairs supports the wing’s mission and the commander’s vision by providing members of the 124th Fighter Wing, their families and the community with timely, factual information about the missions of the 124th Fighter Wing and Air National Guard. From covering on base events to providing the media with information, this guidebook will provide our members with an overview of Air Force and National Guard Bureau policy. We provide services and products to help you accomplish your mission.

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124th FW Customer Service Guide

  1. 1. 124th Fighter Wing Public Affairs office
  2. 2. Idaho Guardsmen, I’m glad to see you referring to this customer service guide for all things relating to public affairs. You are all customers of my command information program and I want you to have an effective process for your requests. My public affairs team wants you to have as much information at your fingertips as possible. Our public affairs program is structured to respond to your evolving needs through ‘maximum disclosure and minimum delay.’ Consult this guide often. Consider all the ways you can use the tools we have in place to increase communication, improve workplace atmosphere, and enhance your unit’s readiness. Our information technology is increasingly broadening and I intend to take advantage of our opportunities to communicate through my public affairs program. I encourage every unit at the squadron level and above to designate a unit public affairs representative (UPAR). My public affairs team will equip them with the tools they need to excel. From the Commander: The Idaho Air National Guard’s mission is two-fold: first, in support of the Governor of Idaho, Air Guardsmen assist civil authorities in response to a variety of natural or human-caused disasters; secondly, they train to a high state of readiness to fully integrate with active-duty Air Force personnel in support of the President wherever and whenever they are called upon. STATE MISSION STATEMENT: When called upon by the governor of Idaho, we provide personnel and equipment to assist civil authorities prior to, during and after emergencies or disasters; to protect life and property, preserve peace, order and public safety. VISION STATEMENT: One team, committed to excellence and continuous improvement, always ready to provide first-class people and equipment to meet the needs of our nation and state. FEDERAL MISSION STATEMENT: To recruit and properly equip and train Idaho Air National Guardsmen, ensuring a high state of readiness for immediate worldwide tasking by higher headquarters. WING MOTTO: “FIRST CLASS OR NOT AT ALL” Col. Sherrie McCandless 124th Fighter Wing Commander
  3. 3. http://facebook.com/124FWOfficial https://www.flickr.com/photos/96873892@N04/ 3http://bit.ly/124PAwork 124th Fighter Wing Public Affairs Office Public Affairs supports the wing’s mission and the commander’s vision by providing members of the 124th Fighter Wing, their families and the community with timely, factual information about the missions of the 124th Fighter Wing and Air National Guard. From covering on-base events to providing the media with information, this guidebook will provide our members with an overview of Air Force and National Guard Bureau policy. We provide services and products to help you accomplish your mission. It is our mission to communicate the most complete, accurate, and timely availability of information about events and activities concerning the 124th Fighter Wing to unit members and their families through the use of the public website, the Beacon magazine, the Beacon website, and many social media tools. We build trust and support with the community through the use of media operations. Links to 124th Fighter Wing in the media are available at the Beacon website. To reach the largest possible audience, the PA office continues to develop and electronically distribute the Beacon Newsletter and other information through our public website (www. idaho.ang.af.mil) and THE BEACON Online http://bit.ly/124Beacon. Location The 124th Fighter Wing Public Affairs office is located in the Joint Force Headquarters Building, (Bldg. 440) room 282A. 124FW/ PAO has UTA office in Bldg 400. Mailing Address 124th Fighter Wing Public Affairs Idaho Air National Guard 4474 S. DeHavilland St. Boise, ID 83705-8103 Hours of Operation Monday - Friday 0800 -1600 (Office may close when photo missions dictate). Unit Training Assembly Saturday 0900-1600 Unit Training Assembly Sunday 0900–1130 Contacts Lt. Col. Gary Daniel Wing Public Affairs Officer (208) 422-5398 DSN: 422-5398 gary.daniel@ang.af.mil Tech. Sgt. Josh Allmaras, Base Public Affairs, Multimedia Manager (208) 422-6157 DSN: 422-6157 joshua.allmaras@ang.af.mil Lt. Col. Elizabeth Sumner Wing Executive Officer (208) 422-6162 DSN; 422-6162 elizabeth.sumner@ang.af.mil Requests for Public Affairs Services or Support Submit all requests via the online Public Affairs work request online (page header above) to the PA office.WeonlyassignworktounitsandeventPOCs whocompletetheformwithcontactinformation.Your submission verifies that the work requested is for official business. Please minimize phone orders or incidental verbal requests. Note: All requests for routine PA support during non-duty hours must be coordinated through the Base PublicAffairswithaminimum of 7 days’ notice.
  4. 4. www.idaho.ang.af.mil Twitter & Instagram @124fighterwing http://bit.ly/124Beacon 4 http://bit.ly/124PAwork Public Affairs Services Website The 124th Fighter Wing public website, www. idaho.ang.af.mil, is another way of keeping our audiences up-to-date with the latest news, information, photos and videos in between the published editions of the Beacon newsletter. The public site offers more in-depth information on unit history, missions, news stories, family readiness resources and even traditional and full-time career opportunities in accordance with AFI 35-107. The 124th Fighter Wing public website complies with the Air Force Web Program. The PA office evaluates the web site for security and policy review prior to posting information and will continue to review substantial updates or new material posted to the website. In accordance with AFI 35-107, Public Web Communications, the following appointments have been made: Site Manager: Wing Public Affairs NCO Content Manager: The PA office is the Content Manager Content Provider: Unit members may be appointed content providers by their commanders. The PA office is also considered a content provider Organizations seeking to publish public web content will justify the content is intended for a wide public audience and coordinate with the PA office prior to seeking release approval from the Wing PAO. Submit updates and new content to the PA office for security and policy review before posting to any website. Unit Public Affairs Representatives As UPAR, you represent all the people and programs in your organization, and work directly for the commander, chief or director. People in your organization will turn to you when they want to pass on news and unclassified information — whether it’s to the people in your organization,everyoneonbase,oreventheentire Air Force. You will ensure that your unit gets the much deserved visibility and recognition for the many achievements of your people. Fortunately, there are many resources available to you. These resources, when used properly, can make your organization and the people in it shine. Interested in becoming a UPAR for your section? Visit the FAQ page at http://bit.ly/124UPAR on the Beacon website or contact the PA office for more information. Basic Guidelines for social media • All social media will be conducted in accordance with AFI 35-107 and the Air Force Social Media Guide found at http:// www.af.mil/shared/media/document/AFD- 120327-048.pdf • Do not post classified or sensitive information (troop movements, force size, weapons details, etc.) • Do not discuss specifics regarding future training or drill weekends • Don’t post information that would infringe upon the proprietary, privacy or personal rights of others • Do not post any defamatory, libelous, vulgar, obscene, abusive, profane, threatening, hateful, racially, ethnically, or otherwise offensive or illegal material • Contact the PA office for clearance prior to taking pictures on military installations.
  5. 5. http://facebook.com/124FWOfficial https://www.flickr.com/photos/96873892@N04/ 5http://bit.ly/124PAwork • NOTE: Visual information materials generated or acquired by Air Force members, employees, or contractors in conducting official duties are the property of the United States Air Force. This includes materials acquired through the use of personally-owned equipment. Sale of which is prohibited (AFI 35-109) The Beacon (Bit.ly/124Beacon) Continuing with the tradition of the Beacon newsletter, this is just another way of communicating with our unit members, their families and our extended fan-base. The Beacon is published monthly and distributed electronically on the DIVIDS website. The magazine includes the latest news and information related to members of the Air Force, ANG and Idaho ANG. The PA office welcomes unit members to contribute information, articles and imagery to the Beacon and our websites at any time. The deadline for newsletter submissions is no later than 1100 Sunday of UTA. All submissions should be electronic. Facebook The 124th Fighter Wing official Facebook page, www.facebook.com/124FWOfficial, is made up of both internal and external audiences, with hundreds of “friends” consisting of unit members, their families and friends and other community members. The page reaches, on average, 2000 people each week. For more information on the Air Force Social Media see Attachment C in this guide. Base Wide Email Base wide email is used for fast-breaking and immediate information dissemination. Printed posters and products Products include event information and high impact infographics for communication of command messages for display in building 400 outside of the dining facility. Video Display Screen The video display screen in the lobby of building 400 provides announcements, current events, and timely news stories. The PA office manages the content on this screen and all requests to display contents should be submitted to idaho. ang.mil@gmail.com Photographic Services The 124th Fighter Wing Base PA office provides professional photographers to support base level photographic requirements for managerial, operational, training, education, historical archives, investigative, and administrative purposes. We provide commonly used graphics for download, including wing logos and emblems on the SharePoint drive available through the Air Force Portal. https://eis.ang.af.mil/org/124FW/WingStaff/ PA/GraphicsPublic/Forms/Thumbnails.aspx To understand the priority of your photo request in context with all official photography—please refer to the flowchart in Attachment D. Air Force Images The alteration of a photographic, video, or graphic image is prohibited for any purpose other than to establish the images as the most accurate reproduction of an event. Exceptions to this will be in accordance with DoDD 5040.5 and AFI 35-109.
  6. 6. www.idaho.ang.af.mil Twitter & Instagram @124fighterwing http://bit.ly/124Beacon 6 http://bit.ly/124PAwork Studio Photography Studio Photography is performed in the Base PA, Building 440, Room 283A. The PA office offers the following studio services: Official Portraits Official portraits for award winners, interview packages, professional military education pack-ages, official biography photos, etc. are completed in the PA studio by appointment only. All requests for official photos will be submitted on an online PA support request. Submit all requests for portraits via the 124FW/ PA online support request form. NOTE: Personnel requiring official photos are responsible for ensuring proper wear of the uniform, ribbons, medals and insignia. Official portraits are considered routine in nature and may take up to 30 days (drill to drill) for completed work. Miscellaneous Studio Photos: Official passports, visas, international driver’s licenses andspecialdutyapplicationscantobescheduled by appointment and will also be handled as a Priority 4, routine, work order. Please allow for up to 30 days for final products. For more information on passports visit http://travel. state.gov/passport Location Photography Locationphotographyincludes,butisnotlimited to:architectural,accident/incidentinvestigation, training and exercises, family readiness functions, and special events. The requester is responsible for providing transportation for photographers and equipment. Aerial Photography The PA office does not currently support aerial photography. If/when the 124th Fighter Wing is tasked with a mission that will support aerial photography, the PA office will provide aerial photography services in accordance with AFI 35-09. Alert Photography When the services of an alert photographer are required, the following procedures will be followed: • During normal duty hours the Base PA Manager will be available as the alert Photographer. The Supervisor of Flying (SOF), Command Post or Safety Office will contact the photographer for the required alert photography services. After normal duty hours, the Disaster Control Group recall roster will be utilized. • Alert photographic services are for emergency requirements of Security Forces, Air Force Office of Special Investigations, Disaster Preparedness, Flying or Ground Safety Office, and other emergency response agencies. • In the event that the Base PA Manager is unavailable, the Chief of PA will designate an individual from the PA office to be the Alert Photographer. The Command Post, Security Forces or Fire Department will contact PA personnel through the Alert Recall Roster for alert photography requirements. • The Alert Photographer will not be utilized for other than emergency after-duty assignments unless prior coordination has been accomplished with the wing executive officer or wing commander. Miscellaneous Photographic Services Self-help Cameras The Base PA office has nonprofessional quality self-help cameras available for temporary issue. These cameras can be signed out of the PA office on a short-term loan for a particular official function. Request a Loan of this equipment with an online PA work request via the 124th FW/PA online support request form. Complete an AF Form 1297 to document the check-out and check-in of the equipment. Please remember, all images taken are the property of the United States Air Force.
  7. 7. http://facebook.com/124FWOfficial https://www.flickr.com/photos/96873892@N04/ 7http://bit.ly/124PAwork Photo Printing Photographic prints are available to meet organizational needs, not available for personal use. Digital files may be made available for customers to print at their own expense. The PA office can enlarge images, depending upon the resolution, to poster size in photo quality. Remember, this is a fairly expensive process so please insure that the posters that are re-quested are necessary. All requests have to be made on an online PA support request. Submit a request for prints on an 124FW/ PA online support request form. Graphics Commonly used graphics, including wing logos and emblems are available for download, on the SharePoint drive available through the Air Force Portal. h t t p s : / / e i s . a n g . a f . m i l / o r g / 1 2 4 F W / WingStaff/PA/GraphicsPublic/Forms/ Thumbnails.aspx Photographic service requests should be submitted according to the flow chart in appendix D and submitted with a 124FW/ PA online support request form. We welcome all Beacon members to upload their photos now at http://bit.ly/124photo Photographic Work Priorities In accordance with AFI 35-109, paragraph 4.1.1, PA work order priority is: Priority 1: Highest level of priority. Direct support of major mishaps, investigation boards, criminal, legal, safety and forensic support requests of an immediate nature. Distinguished guests visit as required by the State Department. Photo within 1-3 days, video within 3-10 days Priority 2: Direct support of operations and training for the squadrons or other deployed unit training briefings and events. Recruiting and retention, Public Affairs support for news photography, exercises and deployments are mission related base support requests. Work requests that are justified under existing directives that are considered highly important to the base mission. Photo within 5 days, video within 30 days. Priority 3: Air Force historical events, mass briefings, construction, and special events (retirements, change of command, recognition programs, graduation, etc.) Photo within 10 days, Video within 60 days. Priority 4: Routine Delivery Photo within 30 days, video within 90. We make every effort to complete each routine request (priority 4) in the order of entry into our database. However, understand that we complete higher priority requests with higher precedence first. Questionable Work Orders The Base Public Affairs Manager will review all questionable work orders. If higher authority is needed, the Wing Executive Officer is the final approving authority. At no time shall personal work be performed within the PA office. The Base Public Affairs Manager will decide what constitutes personal work. The Public Affairs office may provide support MWR activities which support mission sustainability and basic community support so long as the activities do not generate revenue. For additional clarification, reference AFI 65- 106, Appropriated Fund Support of Morale, Welfare,andRecreationandNon-appropriated Fund Instrumentalities. Submit an online PA, Multimedia Work Order for all MWR support.
  8. 8. www.idaho.ang.af.mil Twitter & Instagram @124fighterwing http://bit.ly/124Beacon 8 http://bit.ly/124PAwork Video Documentation Services The 124th Fighter Wing PA office provides professional videographers to support base level documentation of briefings, training sessions, exercises and real world events as well as dubbing, editing and the creation of limited in-house productions. Following is a breakdown of services offered to the base by Video Documentation Services: Duplication of electronic media is strictly limited to non-copyright protected material, or that which is accompanied by express written permission to do so from the copyright owner. See page eight of this document or the PA office for requests to duplicate copyrighted materials. All requests for duplication services must be accomplished on a PA Multimedia support request. Turn-around time on video duplication is considered routine and may take up to 30 days. No more than 5 copies will be produced on any product unless blank media is provided by the requester. NOTE: Air Force and DOD materials are copyrighted and require permission from the OPR before duplication or use at the 124th Fighter Wing. Location Videography Locationvideographyincludes,butisnotlimited to: accident/incident investigation, training on equipment, training exercises, and real world events. Promotion/awards ceremonies will be documented IAW AFI 35-109, paragraph 4.4.8. Documentation of promotions, retirements and awards are limited to those ceremonies honoring MAJCOM, Numbered Air Force, Wing, and Vice Wing Commanders, Change of Command ceremonies or important historical figures such as Medal of Honor winners, Order of the Sword recipients, or aerial aces for historical and informational purposes. Reference AFI 35-109. The requester must provide transportation of the videographer and his/her equipment. Most requests will be Priority 4, routine, and the turnaround time will depend on the complexity of the request. DVIDS Defense Video & Imagery Distribution System DVIDS is a state-of-the-art, 24/7 operation that provides a timely, accurate and reliable connection between the media around the world and the military serving in Iraq, Afghanistan, Kuwait, Qatar and Bahrain. Through a network of portable Ku-band satellite transmitters located in-theater and a distribution hub in Atlanta, Georgia, DVIDS makes available real-time broadcast-quality video, still images and print products as well as immediate interview opportunities with service members, commanders and subject matter experts. DVIDS… • Facilitates interviews with military personnel and subject matter experts engaged in fast- breaking news. • Links local, national and international media to military units around the world. • Enables embedded journalists to transmit broadcast-quality video from the field. • Fulfills requests for products quickly via satellite, fiber and the Internet. • Provides a variety of newswire services for media. • Delivers personalized customized subscription email alerts instantly. • Coordinates holiday greetings, “shout-outs” and special events programming involving U.S. Soldiers, Sailors, Airmen and Marines around the world. • Maintains a searchable archive of video, photo, news articles and audio products. Makes content available on a variety of platforms including social media channels, apps and podcasts.
  9. 9. http://facebook.com/124FWOfficial https://www.flickr.com/photos/96873892@N04/ 9http://bit.ly/124PAwork Graphic Arts, Presentations, Charts, Signs & Certificates In 2007, the Air Force eliminated graphic design; therefore the PA office no longer offers graphic arts products or support unless directed by the Wing Commander, Vice Wing Commander, Executive Officer or Public Affairs OIC. All requests for graphics products and support will be submitted to the PA office on a PA support request form. Requests will then be routed up for approval/disapproval. The PA office maintains a SharePoint drive available to all unit members containing current AF, DOD and 124th Fighter Wing Graphics, clip art, photos, presentations, signs and other templates located on the SharePoint at https:// eis.ang.af.mil/org/124FW/WingStaff/PA/Pages/ default.aspx. All emblems used must conform to official military heraldic instructions. Copyright Infringements The reproduction, duplication, or broadcast of copyrighted materials, to include but not limited to, videotapes, photographs, music, website images, graphics and artwork, will not be authorized without written permission or license from the copyright owner in accordance with AFI 35-109 and Title 17, U.S. Code. All questionable materials will have to be approved by the public affairs or base legal office. Before you request that PA Support... Prohibited uses of Visual Information AFI 35-109: • Provide souvenirs, personal gifts, mementos or farewell gifts • Support or document farewell parties or social events unless certified as newsworthy or having historical significance by the PA office • Create products used for entertainment during farewell parties or social events (i.e. slideshows) Security and Policy Review In an effort to inform and increase public understanding of the mission, operations and programs of the Idaho Air National Guard and the Air Force, the PA office must ensure that material proposed for public release is accurate, doesnotcontainclassifiedmaterial,anddoesnot conflict with established policies in accordance with AFI 35-102. The objective at all levels must be the maximum clearance of information in minimum time. Clearance and release: security and policy review determines the suitability of released information. Clearance does not grant an approval to release the information. Clearance is delegated to the PA office to evaluate the contents and implications of the subject. Release is determined by the PA office. In accordance with AFI 35-102, Security and Policy Review, chapter 10, the PA office has appointed the wing community manager as the policy and security review authority to operate the program. Personnel requesting a security and policy review should contact the PA office for coordination. Media Operations (AFI 35-104) Media operations are essential for achieving airman morale and readiness, public trust and support, and global influence and deterrence. Every airman is a spokesman. The media has a need for rapid, accurate information. Military personnel are encouraged to write for civilian publications, however, military personnel are not allowed to receive payment or honoraria for writing produced as part of their official duties. Military members are prohibited from using the air force name to endorse or appearing to endorse any product, company or commercial concern.
  10. 10. www.idaho.ang.af.mil Twitter & Instagram @124fighterwing http://bit.ly/124Beacon 10 http://bit.ly/124PAwork Media flights and travel are intended to cover the air force mission and media outlets are authorized to perform aerial photography. Coverage of the mission is on a non-interference with mission basis. Media will observe all safety regulations and follow the directions of the flight crew at all times. Release of Information (AFI35-104) All military personnel must comply with the secretary of defense’s principles of information, (dod5211.05) and the air force’s maximum disclosure, minimum delay standards. • Present information professionally, simple and honestly • Be accurate, prompt and factual • Confine the information to the field of expertise • Avoid the hypothetical and speculative • Reflect air force policy • Do not release classified information • Do not assume information has been officially released simply because it appears in the media FOIA freedom of information act and privacy act are federal laws and policy that require prompt and accurate disclosure of information to the public. Information on the National Guard participation in disaster relief, state active duty and counter drug operations will be addressed to the Idaho State JFHQ PA officer or the lead enforcement agency. Contact the PA office for the release of information on specific operational subjects to include alert status, deployments, movement of units, training exercises, casualties, activations, mobilizations, movements, aircraft and equipment. Requests for information and complaints (AFI 35-105) Respond prompt, accurate and completely to requests for information or complaints. PA is not able to devote time to assist students with research papers, but will provide readily available materials to support such research. • Submit all congressional requests and inquiries government requests for information to the PA office. • Submit all requests for information promptly to the PA office. • Submit all community or public complaints promptly to the PA office. Crisis Communication (AFI 35-104) A crisis is a rapidly developing situation ranging from a natural disaster to hostile activities posing a threat to the U.S. interests. PA is ready to implement a course to provide target audiences with accurate, timely and essential information. The PA office will release a news release within one hour or as close to one hour after notification of an accident or incident. Personnel must not speculate about the cause of an incident, even if it seems obvious. Only an accident/safety investigation board is qualified to determine cause. If contacted by the media or civilian outlets for a request, Military personnel should notify the PA office
  11. 11. http://facebook.com/124FWOfficial https://www.flickr.com/photos/96873892@N04/ 11http://bit.ly/124PAwork Unclassified Information Provide the public recognized media organizations with accurate and timely release of new, good and bad. Classified Information Personnel must protect classified information against compromise. Media Operations Center Centrally located media operations center as needed for news representatives. The Indoor Pavilion, bldg. 500 Conference Room and 116th Armored Brigade Conference Room are the designated local media operations centers in the event of a crisis. Photography PA is responsible for being aware of on/off base photography. Straight Talk Line Phone line established to provide base personnel with a point of contact for current, accurate information about the situation. PA will provide an automatic telephone answering service for updated statements concerning the crisis. The PA office phone (208) 422-5358 has been designated as the straight talk line. First Responders A PA representative will be available in the Emergency Operations Center (EOC) for incidents response purposes. Additionally, the PA Unit Control Center (UCC) will activate its resources in the PA office. Contact the PA office immediately if you detect unauthorized photography or video during a crisis. Community Relations Community relations programs enhance morale, public trust, and support to demonstrate that the Idaho Air National Guard is a community partner and is a responsible steward of government resources in accordance with AFI35-105. Personal contact must be established with local civic leaders to increase public awareness and understanding. This also helps to build relationships with members of the local community and to share the Idaho Air National Guard Story. The goals of the community relations program are: • Increasepublicawarenessandunderstanding of the unit’s mission • Support recruiting by inspiring patriotism • Maintain a reputation as a good neighbor as well as a respected organization Participation in public events should further the understanding of the unit’s mission and the community as a whole. • Minimize interference with normal training or operations • Use of government facilities at the government’s expense for non DOD-­‐ civilians is prohibited • For a base visit, transportation may be provided (except airlift) • Allowing a group to provide entertainment does not constitute an endorsement
  12. 12. www.idaho.ang.af.mil Twitter & Instagram @124fighterwing http://bit.ly/124Beacon 12 http://bit.ly/124PAwork SUBMIT ALL REQUESTS FOR PARTICIPATION IN A PUBLIC EVENT TO THE PA OFFICE USING DD FORM 2535, REQUEST FOR ARMED FORCES PARTICIPATION IN PUBLIC EVENTS (NON- AVIATION). Participation criteria are outlined in AFI35- 105, Community Relations, chapter 6 and must meet conditions in the categories of Program, Sponsor, Support and Site. Speeches & Public Appearances Public appearances and speeches by military personnel are an essential part of community relations. Military personnel should make every effort to fill requests for participation. Determine that the appearance does not interfere with military duties. Remarks are confined to the subject matter. Views are nonpartisan. Participation does not imply Air Force sponsorship or endorsement. Speeches must be reviewed for security and policy in accordance with AFI35-­105. Do not accept payment or honoraria for making an official on or off duty public appearance or speech done as part of official duties. Members shall not accept any gift of value given to them because of their position. The PA office maintains a speaker’s bureau registry of unit members who are prepared to speak along with their area of expertise and geographical home of record. The PA office maintains a ‘Public Information’ file on Share Point that contains videos and images cleared for public release by the PA office as well as unit power points for public presentation. Submit the following to PA Office: • Requests for Speaker’s Bureau • All requests for engagements for public appearances and speeches • Prepared remarks for security review • AIR NATIONAL GUARD TOUR PROGRAM Tours of the 124th Fighter Wing’s facilities and equipment increase community leaders’ awareness and understanding of the National Guard’s role in national security by inviting groups of civilian opinion leaders to witness the mission. Tours will be conducted in accordance with AFI 35-105 and Air National Guard Pamphlet 35-1 and related travel with AFI35- 103, Public Affairs Travel. • Tour participants are not permitted operate any item of military equipment when operation could cause an increased safety risk • Tours are not intended to produce media coverage • Base events and tours that include luncheons should be catered • Tour participants are allowed to take personal pictures and video within the bounds of safety and security. They will observe all safety regulations and follow the direction of flight crews at all times. • Wing PAO may ask you to assist with a tour you are sponsoring on base Hometown News Release Program The Joint Hometown News Release service showcases the accomplishments and worldwide activities of the Armed Forces in the member’s hometown newspapers and news channels. If you or someone you know here at the 124th Fighter Wing has earned an award or some other form of recognition, has completed a major accomplishment or will be or are currently deployed, fill out a complete the new painless Hometown News Release automated form so we can tell your story! The new process is quicker than previous processes and allows Airmen to submit a form without using a common access card or security key from any computer at https://jhns.release.dma.mil/public.
  13. 13. http://facebook.com/124FWOfficial https://www.flickr.com/photos/96873892@N04/ 13http://bit.ly/124PAwork For more information about the 124th Fighter Wing Base PA office or to access multimedia related forms please visit the shared folder at us on SharePoint at https://eis.ang.af.mil/org/124FW/ WingStaff/PA/Pages/default.aspx, The Beacon web site http://bit.ly/124Beacon, or the 124th Fighter Wing website at http://www.idaho.ang.af.mil/ Attachments ATTACHMENT A – Online Multimedia Work Order ATTACHMENT B – Photographic Service Request Flowchart ATTACHMENT C – Air Force Social Media Links & Guide ATTACHMENT D – Hometown News Release Other Useful Links 124th Fighter Wing Fighter Wing Public Website: http://www.idaho.ang.af.mil/ 124th Fighter Wing Fighter Wing on Facebook: 124th Fighter Wing Fighter Wing Defense Imagery: http://www. defenseimagery.mil/index.html Idaho National Guard Website: http:// nationalguard.idaho.gov/ Air National Guard Website: http://www. ang.af.mil/ Digital Video & Imagery Distribution System (DIVIDS): http://www.dvidshub. net/ Government Education & Training Network (GETN): http://getn.govdl.org/ Defense Automation & Printing Service (DAPS): http://www.daps.dla.mil/
  14. 14. www.idaho.ang.af.mil Twitter & Instagram @124fighterwing http://bit.ly/124Beacon 14 http://bit.ly/124PAwork Visual information support--decision matrix public affairs
  15. 15. http://facebook.com/124FWOfficial https://www.flickr.com/photos/96873892@N04/ 15http://bit.ly/124PAwork Check out what the Air Force is doing on social media! The Air Force Social Media Program in- cludes key social networking websites where the Air Force engages with Air- men, families and the general public. Here are a few links to official Air Force social media pages: Social Media Directory http://www.af.mil/socialmedia.asp Air Force Live Blog http://airforcelive.dodlive.mil Facebook http://www.facebook.com/usair- force Flickr http://www.flickr.com/usairforce Twitter http://www.twitter.com/usairforce YouTube http://www.youtube.com/afblue- tube Vine (for mobile iOS and Android devices) @usairforce Download this social media guide online http://1.usa.gov/Y79V9c
  16. 16. www.idaho.ang.af.mil Twitter & Instagram @124fighterwing http://bit.ly/124Beacon 16 http://bit.ly/124PAwork

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