Web 2.0 is a collection of tools, applications and changes in working practice that have enabled people in communities to become more connected, to network with their peers and to collectively campaign as force not possible before. It has enabled supporting organisations develop a new way of working with their members; getting the message to them faster by using new techniques (all the senses not just printed word) and has allowed members to directly comment on and influence the organisations direction. Social Media is a way of using tools and platforms running on the Internet to instantly collaborate, share information and experiences, or have a conversation ideas or causes we care about. It’s a world where anyone can be a publisher, a reporter, an artist, a filmmaker, a photographer or pundit …. even an activist or citizen philanthropist!
Communications Volunteering BH
Facebook – become a fan of .... .... This is an example of an LIO using Facebook to bring together pictures and events and potentially to gain extra supporters who would not have found them otherwise. .... Also heard of a Kids organisation in Herefordshire who needed supporting statements and testimonies for a funding application. They set up a Facebook Group and in just 3 days got 49 statements for the bid from their friends and users of the organisation who were already on Facebook. Important point, as with all social media – don’t establish a presence on Facebook and then tell existing followers (or people you hope to interest) that they must get a Facebook account. This won’t work! Use Facebook (etc.) to connect with people who are already 100% conversant with the platform but who you’d like to target as followers. Also mention Bebo (aimed at a younger age group) and MySpace (very good for musicians) LinkedIn (more professional business use)
Future Digital Learning - FTHarrogate Conference
A Peek into the Future of
E-learning and Social Media
The way we learn is changing. There has been a
tremendous growth in the use of digital media, social
networking and e-learning.
We are going to look at these
– How we learn on line
– Examples of social media
websites used for learning
– On line learning platforms
– What's next for digital learning?
Voluntary Sector and Learning
• 18% of organisations provide no training at all
for staff and of these 20% said that that training
was too expensive or they had no money for training.
(UK Voluntary Sector Workforce Almanac – NCVO)
• 78% of organisations surveyed stated cost was a barrier to
provision of training and 82% that time away from the office
prevented more staff from taking part in it. 66% of
organisations didn't have access to 'bite sized' training.
(Skills Platform Research – Skills 3rd Sector)
• Classroom based training isn't going away, but maybe it's
time to look at some changes and complementary ideas.
Digital Online Learning
• Internet based communication
• Being connected to training that is open 24/7
• Listening, learning, sharing conversation, not broadcast
• Building relationships / opportunities for collaboration
• Multiple media sources converge from all social networks
• Content generated in peer network community by learners,
for learners based on experience rather than theory
• Many sites are financially cost free – although time is a cost
• 360° circle of social media, prior to a course, during & after
Digital is the place where people communicate, seek, read,
share, buy, network and learn. Can't ignore it any more
Are you leading by example in your organisation?
Filtering Skills – (1st
• Learning on line – needs a new skill-set
• Discerning the 'good' from the 'googled'
16 million people lack digital skills to be effective online
(Go-On - Oct 2012)
• Originated by trusted sector sources
• Tested by grass-roots practitioners
• Collaboration to build and refine
“Double check and cross-refer to check accuracy.”
Social Media – Digital Media …. (2nd
. . media rich, interactive, content based on preferences, open for
sharing and where conversations & learning encouraged.
Survey about use of social media / digital learning
• People used a mix of methods
- March 2012
Over to You
Where do you go if you want to learn on line?
Great for sharing and learning from a network of Peers or to inform local news
See the Content of the Tweet not the Tweeter & follow Words not People
'Flagging not Bragging' – it's a
conversation, not a soapbox
Use for research & learning
Signpost to resources
# (Hashtag), RT (Retweet)
Dive in, follow & talk!
Events often expensive & time consuming to attend, but great for learning
& sharing. Participate online during event or catch-up on tweets, speaker
talks, video interviews and event pictures. Mange in :Hootsuite & Tweetdeck
Follow online chat or topic #hashtag (2nd
Profiles, Pages and Groups, its
where many people search first –
so important to be there
A Group for invited network of
learners, can include file sharing
An open Page for people to Like &
see updates about your topic
Facebook 'Insights' for statistics
Use as a signpost to other social
media & your main website
Conversations with the community
But check Privacy settings and
Used to update people on local events,
newsletters, bad weather etc ...
Also Facebook Groups
Google+ Circles & Communities
Useful to connect learners
before an e-learning course
Learn in Groups from others
doing similar tasks and roles
Our Learning Pool Community
has over 12,000 members
Linkedin company page growing
talks and learn
from others on
Slideshare or Prezi
Learn from and share lesson plans, guides & learning resources
on Issuu & Scribd (Change 3 – Mixed Media)
YouTube is the 2nd most
popular search method
Most watched video has over
1.6 Billion views gained in
less than 12 months
Video based instructional sites
From TEDx, to Commoncraft & Grovo, Modern Lessons or YouTube.
Useful if used after an e-learning course to reinforce learning
Great to learn from others
Not just a diary or rant
Multiple users & guest bloggers
Can be a website as learning
Don't worry it's not finished –
blogs build as conversations
See also kickingassets.co.uk
• Setting up Google Alerts & Twilerts
• Following Blog RSS feeds & Hashtags
• Aggregating sites – Storify & Topsy
• Share Screen – Skype, Google+ Hangout & join.me
• Screencasting tools – ScreenR, join.me & Jing
… always learning!
Other ways to Learn...
Build your own learning jigsaw
Your 'go to' Personal Learning Network of
websites, Twitter contacts, blogs and on-line
learning that you trust & respect.
Digital learning is peer supported social activity
Everyone's network will be different – yours will evolve too
socialsourcecommons.org – build personal 'toolboxes'
E-learning - anytime, anyplace
Huge technology shift since 2001, has learning delivery kept up?
Try an asynchronous learning style as that's how we learn in the
world. As and when we need to. Not when a course is run.
Rapid development of learning & efficient deployment to wide
audience. Changes can be in place immediately.
Reduces cost per learner. Saving on time (travel), cost (trainer)
and productivity (not out of office). See the ROI calculator
Unlimited capacity and consistency of delivery
Flexibility of time & place and reaching remote workers
How could we use e-learning? (5th
• Interactive learning with resources, video, quizzes & more
• Self development, e.g. health & safety or team skills
• With supervision an internal resource for each staff
member or volunteer as part of their personal L&D plan
• Meet skills gaps identified by Group Devt. Workers, all
groups receive the same centrally delivered course
• As a blend, supplementing face to face training or fill
gaps in courses an organisation isn't able to offer
• Collaborate to design & build own e-learning courses
Online learning from
• For public, voluntary & social housing sectors
• For employees, councilors, governors & volunteers
• Content, authoring tools and LMS platform
• Over 500 shared e-learning modules
• Affordable systems with no set-up fees
• Learning on demand - ready when you are
• A collaborative community of over 13,000
NYYF – Talented Governance eLearning
• http://vcslearning.learningpool.com just need 30 minutes
• Reference to go alongside open course – blended learning
• A quick refresher when back at work
• Quiz and links to on line resources
• Other courses to be added – Health & Safety, Managing a
Present Digital Learning
• Let people learn. Whenever & however, but capture it
have informal chats to formalise or see it in action
• Don't ignore hand-held devices – smartphones & tablets,
used to reinforce learning (Encore), not a gimmick.
Learning becomes a shared social experience.
• Social media is natural for many learners. Encourage
Twitter research, Record Podcasts, Facebook chats.
Everything so far is already with us! Only the 6th
Change is looking to the future of Digital Learning.
Future Digital Learning (The 6th
Own your learning, it's a personal portfolio of transferable
Open Badges recognising our formal and informal skills
Staff have Talent and are not just learners. Use a system
(e.g. Totara) to capture informal learning and build
Knowledgebank ... from staff, your most precious asset
Spaced Practice. (Learning Pool Encore) reinforces
knowledge retention. Learning continues via an App,
SMS, Podcast/Video at intervals when back at work
A MOOC – open up courses for free and share to much
wider audience. Link the on line element to formal
accreditation or blend with tutor time.
Future Digital Learning
• Augmented Reality software and hardware devices such
as Google Glass within 5 2 years will enable us to gather
information and learn by looking at objects or situations.
• The Internet of Things are objects learning from their
surroundings. AI - A refrigerator that automatically
orders food, Driverless Cars 'learning' from sensors.
• These may seem like the stuff of science fiction stories
& not something that will fit into the way we work,
but the way we learn is fundamentally changing.
• Make learning something that is Social & Fun!
Maybe we'll see a shift in L&D teams from being
providers to be Digital Learning Encouragers
Over to You
Which approaches to learning could be part
of your plans over the next 12 months?
1. Filtering to find relevant knowledge
2. Bite sized following tags and trends
3. Self directed in a mix of media
4. Your Personal Learning Network
5. Blended use of e-learning
6. Learning will take place everywhere.
Systems & advisers to capture &
Learning are already
here. Digital Learning
http://www.learningpool.com - 7 Day Trial
“There's a world of information out there.
Don't wait for someone to "train" you, and get
out there and find the information.”
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or contact me
020 7101 9383 or