Cloud Tools and Websitesfor Collaboration & Communication               Paul Webster (Twitter : @watfordgap)              ...
Collaboration and Communications tools•   What is the Cloud•   Not about Big 4 social networks, but other tools and    web...
What is The CloudRather than installing software on your computer, ahost runs the software and services are accessed via  ...
Types of services in the cloudThere are many services that can be accessed in the cloud - which isoften used as just a mar...
Grumbles & Frustrations?Keep supporters informedJoint working on documentsShared calendar (internal & external)Planning of...
The Answer?Knowing your Message and AudienceSelecting appropriate Social Media websites to useTry out Cost and Time saving...
Supporting Groups                            OASIS was developed by @JohnSheridan                                         ...
Finding the right tool for the taskhttp://nptechuk.wordpress.com/sms-links/               From Flickr – Claire Sutton and ...
The best website for the job• Choose the way to convey message.   – Audio → Images → Video   – See Audioboo, Flickr, Pinte...
Group CommunicationsSkype – www.skype.com                        What it is                        - voice & video calls o...
Group                                             Communications                                             SkypeFree Ver...
Running Events                                EventbriteWhat it is- online event management- free if event is free- bookin...
Feedback on how it has benefited Northampton Volunteer Centre-   Probably had the most revolutionary impact on our charity...
Feedback from Voluntary Action LeicestershireSupport engagement of PVI providers into childrens care strategies-   Will ha...
Running Events                                              EventbriteFree Version- Unlimited events, Unlimited attendees-...
Dispersed Collaboration                                            Yammer                                            Priva...
Dispersed Collaboration                                       Yammer                                       Private discuss...
CollaborationGoogle Tools (Drive)www.google.co.uk(was Google Docs)You need a (free)Google account                       Wh...
Collaboration                                                 Google Tools (Drive)What it does- Upload files and share, ga...
Step-by-step                                                      How to use and share                                    ...
CollaborationGoogle ToolsNot Just Document Sharing (Google Drive)- Browser (Chrome)- Mail (Very popular and versatile on-l...
..even just to be noticed by a wider                    audience - get your organisation                    listed with Go...
Collaboration                                            Google ToolsFeedback on how it has benefited Community Lincs TLI ...
Finding OutSurvey Monkeywww.surveymonkey.com                       What it is                       - online survey websit...
Finding Out                             Survey MonkeyWhat it does- generate graphs- download spreadsheets- event feedback ...
Finding Out                                              Survey MonkeyFree Version- Unlimited surveys- 10 questions per su...
Finding Out                                    Survey MonkeyFeedback on how it has been of benefit to organisations- findi...
CollaborationDoodlewww.doodle.comWhat it is- easy meeting scheduling     also- simple choice selecting- no more round robi...
Easy meeting scheduling                                                      and choice selectionWhat it is- removes round...
Collaboration                                      Doodle – www.doodle.comFree Version- Registration not even required to ...
Letting People Know                                     MailChimpWhat it is- mailing list management- e-bulletin design- e...
Letting People Know                                               MailChimpFeedback on how it has benefited Lincolnshire C...
Letting People Know                                               MailChimpFree Version- 2000 subscribers and 12000 emails...
Also...(Almost) whatever task you want to do there will be a website or serviceto assist you ...   Listening to opinions a...
Whats next in the Cloud?Bite-sized    Consumption of learning & informationMobile        Tablets & Phones is only growingV...
Measuring Success- Check how many times links are clicked if using Bit.ly- Listen whats said about your organisation using...
Any Questions? Websites weve covered Unanswered Questions Things youd like     to be able to do? Other websites Anything e...
Thank You  Paul Webster (Twitter : @watfordgap)            paulwebster43@gmail.com
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Derbyshire 3D Network On Line Tools Workshop

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Slides covering a range of on line tools and websites delivered at the 3D meeting in Cromford on 14th February 2013. Paul Webster

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  • Increases ... Communication to Action is increased. Messages sent and opinion sought has potential to be highly responsive, if not instant. Widens ... For example a question asked or a website link you mention on Twitter will often be widely circulated (or ReTweeted) outside of your network to people you probably never dreamed would see it. If you campaign has an interesting message people will want to tell each other virally. Sometimes you need to get this message to a particular group of people some times you need to let as many people know as possible. Deepens ... On two levels as conversations are TWO-WAY and with people who WANT TO LISTEN. People have chosen to follow you and you have chosen to follow them. Ready made links.
  • Work through each of the voluntary sector problems relating to social media.
  • Work through each of the voluntary sector problems relating to social media.
  • Increases ... Communication to Action is increased. Messages sent and opinion sought has potential to be highly responsive, if not instant. Widens ... For example a question asked or a website link you mention on Twitter will often be widely circulated (or ReTweeted) outside of your network to people you probably never dreamed would see it. If you campaign has an interesting message people will want to tell each other virally. Sometimes you need to get this message to a particular group of people some times you need to let as many people know as possible. Deepens ... On two levels as conversations are TWO-WAY and with people who WANT TO LISTEN. People have chosen to follow you and you have chosen to follow them. Ready made links.
  • Derbyshire 3D Network On Line Tools Workshop

    1. 1. Cloud Tools and Websitesfor Collaboration & Communication Paul Webster (Twitter : @watfordgap) 14th February 2013
    2. 2. Collaboration and Communications tools• What is the Cloud• Not about Big 4 social networks, but other tools and websites for productivity & collaboration• Use these to be social & share – gives more time for you to do work• Build conversations with – Supporters – NetworksTry some out todayAnd the best bit they are FREE!
    3. 3. What is The CloudRather than installing software on your computer, ahost runs the software and services are accessed via abrowser over fast reliable internet connections.Often Free & simple as web-based email (like Hotmail or gMail), internetbanking, Google Docs or sites like Facebook, Doodle or Eventbrite.Advantages ConsiderationsSharing over dispersed network Speed & availability of connectionReduced capital & server costs Security & Data ProtectionRemote & flexible working Migration costsHost manages latest upgrades A new way to workData regularly & securely backed up ICT systems cant be seenSomeone else can worry about ICT No control in changes to websitesSoftware and File Storage is rentedMobile devices maximise access possibilities http://www.commoncraft.com/video/cloud-computing
    4. 4. Types of services in the cloudThere are many services that can be accessed in the cloud - which isoften used as just a marketing term. (See Off-site, Remote, As A Service) Data backup tools Rackspace Mail & News reader feeds Google Mail & Google Reader File storage & sharing sites Dropbox Office suites Google Drive, Microsoft 365, Docs.com Productivity services/tools Doodle, Scribd, Slideshare Learning in the cloud My Learning Pool, KnowHow NonProfit Web hosting 123.reg, Daily.com Telephones Virtual call centres & telephone systems Video & Audio conference Skype, ooVoo, GoTo Meeting http://www.commoncraft.com/video/cloud-computing
    5. 5. Grumbles & Frustrations?Keep supporters informedJoint working on documentsShared calendar (internal & external)Planning of MeetingsEvent AdministrationAll have Costs & take Time
    6. 6. The Answer?Knowing your Message and AudienceSelecting appropriate Social Media websites to useTry out Cost and Time saving websitesStreamline workAndImprove communicationDo Better Things ….….Do Things Better
    7. 7. Supporting Groups OASIS was developed by @JohnSheridan John.Sheridan@SocialMedia404.com• Know your objectives and what you want to say • How can we support your work better• Research where your audience are – do you know? • Survey and find out, work in spaces where your target audience are• Plan how to use the tools – have a strategy • Run an event?, e-bulletin update? Do ‘as well as’ what you do• Choose tool to match audience and implement • Look at what other organisations have done, what works elsewhere?• Sustain the conversation and say thank you • Encourage people to return, keep it new, links from websites
    8. 8. Finding the right tool for the taskhttp://nptechuk.wordpress.com/sms-links/ From Flickr – Claire Sutton and justinbaeder
    9. 9. The best website for the job• Choose the way to convey message. – Audio → Images → Video – See Audioboo, Flickr, Pinterest, Bambuser, Youtube• Choose the context to engage with audience. – Blog → Facebook → Twitter• Choose a useful (FREE) tool/s to help streamline work – Finding out → Letting people know → Running events – See Survey Monkey, MailChimp, EventbriteCan be a simple choice - Sharing a policy document between trusteesCan be a strategic choice - Moving all docs to cloud and eliminating file server
    10. 10. Group CommunicationsSkype – www.skype.com What it is - voice & video calls over internet - text chat - distance meetings - reduces travel - one to one only on free version - owned by Microsoft
    11. 11. Group Communications SkypeFree Version- Your Skyple Account and software updates- One to one video and voice calls to anyone else on Skype- Instant messaging and file sharingPaid Version – £2.99/month introductory fee, normally £5.99/month- Calls to mobiles and landlines- SMS text messages- Group video chat for up to 10 people- Group screen sharingOther ones to look at- ooVoo, Google Hangouts
    12. 12. Running Events EventbriteWhat it is- online event management- free if event is free- booking, maps, tickets incl- attendee books online- send email reminders- link with Mailchimp- badges & check in lists
    13. 13. Feedback on how it has benefited Northampton Volunteer Centre- Probably had the most revolutionary impact on our charity- booking process was – Telephone / Post, Two spreadsheets, Manual e-mails & confirmations, Word documents, Cheque payments...- attendance e-mails, reminders, payments are automatic- one click to print badges and sign-in sheets – online check-in too!- link into Mailchimp to contact groups of contacts- much more professional - A breath of fresh air to the organisation & no lost bookings!
    14. 14. Feedback from Voluntary Action LeicestershireSupport engagement of PVI providers into childrens care strategies- Will have provided 70 training sessions for up to 1800 workers- Saved so much time, particularly sending automatic confirmations & built-in map of location reducing trivial enquiries- Event capacity handled by system – attendee told immediately- 70 sessions - replication of events is a real time saver!- Customise questions asked of attendees, so tailor event format
    15. 15. Running Events EventbriteFree Version- Unlimited events, Unlimited attendees- Invite and manage attendee bookings- Download attendee details and print reports- Print badges and sign-in sheets- Offline attendee ticket wallet & phone app to sign-in attendeesPaid for Version – No monthly fee- 2.0% of price + £0.65 per ticket (e.g. £30 event would cost £31.25)- All versions have all featuresOther ones to look at- Meetup, Brown Paper Tickets, Amiando
    16. 16. Dispersed Collaboration Yammer Private discussion networkWhat it is- a closed internal network for teams- community for dispersed workers- chat, send open and direct messages- store & share documents- follow groups, people and files- discussion thread notifications online,by email, phone app or text
    17. 17. Dispersed Collaboration Yammer Private discussion networkFree Version- Unlimited size secure, free network for an organisation or team- Discussions, Polls, Groups, Teams, File sharing,- Desktop tool and Smart phone app- Fully customisable notifications by device and frequency- Full control over network and group membershipPaid for Version – From £2.00 per user per month- Custom branding- Tools for bulk user management- Enterprise control over keyword blocking and stats downloads- Enhanced support via telephone and emailOther ones to look at- Ning, Facebook Groups, Google+ Communities
    18. 18. CollaborationGoogle Tools (Drive)www.google.co.uk(was Google Docs)You need a (free)Google account What it is - Google Drive (My Drive offline) - Collaborative document sharing - Online version of Office Software - Documents, Spreadsheets, Forms - Also Presentations & Drawings - Need a (free) Google account - File level control for access / update - Have to be connected to Internet Maybe consider Yammer or Dropbox
    19. 19. Collaboration Google Tools (Drive)What it does- Upload files and share, gather by Forms- Revisions & rollback changes- Simultaneous live updating & chat together- Secure cloud backup- Doesnt have all features of Office Software- Download .doc / .pdf to Format, Share, Print- Calendar to see colleague availability
    20. 20. Step-by-step How to use and share Google CalendersWhat it does …- you can create a calendar for your organisation or project- view calendars by agenda, day, week or month- see public & other peoples calendars by yours – event / calendar colours- share calendar, allow some people to change events or manage sharing- create events, select duration, add attachments for participants to share- invite others to your events by email address and Find Time feature- from settings, can embed in a website as a publicly viewable calendar- set-up repeating events and create flexible reminders before event
    21. 21. CollaborationGoogle ToolsNot Just Document Sharing (Google Drive)- Browser (Chrome)- Mail (Very popular and versatile on-line e-mail system)- Reader (Keep up to date with RSS newsfeeds you subscribe to)- Maps and Streetview (Find an organisation and see the building)- Places (Enhanced search result listing & map integration)- Alerts (Instant e-mail notifications when search term mentioned)- Custom Search (Embeddable search for your site or selected range)- Wallet (Secure money transactions)- Adwords (Advertising and keyword promotion)- Sites (Build simple webpages)- Play (Google App store for Andriod phones)- Plus (Social network, share content in Circles & video Hangouts)Even- Hardware (Chromebook)- Augmented Reality (Glass)
    22. 22. ..even just to be noticed by a wider audience - get your organisation listed with Google Place page- Verified e.g. Voluntary- Add Photos Action Rotherham- List Offers Derwentside- Streetview Maps CVS & VB here- Show Ratings- Comments
    23. 23. Collaboration Google ToolsFeedback on how it has benefited Community Lincs TLI Group- easy to collaborate with dispersed team- documents are always there- used Forms as part of an ideas gathering exercise- always got latest version, not on other computer- Places – makes our organisation stand out- Calendar – can see mine/colleagues availability when Im planning meetings out of the office – even on my phone
    24. 24. Finding OutSurvey Monkeywww.surveymonkey.com What it is - online survey website - drag and drop questions - simple tick-box or grids - multi-users
    25. 25. Finding Out Survey MonkeyWhat it does- generate graphs- download spreadsheets- event feedback forms- logic based on responses
    26. 26. Finding Out Survey MonkeyFree Version- Unlimited surveys- 10 questions per survey on 15 question types- 20 survey templates with Progress bar & Page numbering- 100 responses per survey- Collect via weblink, email, Facebook or embedPaid for Version - £24 per month- No limit to surveys, questions, limit to 1000 responses- Download survey responses- Cross-tabulate responses from multiple questionsOther ones to look at- Snap Surveys, Zoomerang, Lime Survey
    27. 27. Finding Out Survey MonkeyFeedback on how it has been of benefit to organisations- finding out more about what members needs are- as a post-event feedback system- useful graphs for presentations & funding bids- timesaving vs annual paper based survey- also see www.polleverywhere.com
    28. 28. CollaborationDoodlewww.doodle.comWhat it is- easy meeting scheduling also- simple choice selecting- no more round robin emails- everyone can see latest view- pick dates, invite people,choose the most popular- set options, invite people,choose the winner
    29. 29. Easy meeting scheduling and choice selectionWhat it is- removes round robin emails- everyone can see latest view- Reply Yes, No and If Need be- unlimited dates & participants (can set own cap)- share URL with potential attendees or closed list- share poll on Facebook & Twitter- create free account to manage options & polls- hide responses so only creator sees- responders can leave comments about choices
    30. 30. Collaboration Doodle – www.doodle.comFree Version- Registration not even required to participate- Free sign-up to manage invitations- Meet Me page to publish availability and your time can be bookedPaid for Versions- Themes, No adverts, Mobile, Calendar integration (€29 per year)- Also Branding, More Efficiency, Own URL , 20 people (€359 per yr)Others to look at- Google CalendarFeedback on how it has benefited the ITEM3 network- completely eliminated the wasted time of juggling meeting dates- everyone knows each others availability & who is attending- straightforward online system to select event catering options
    31. 31. Letting People Know MailChimpWhat it is- mailing list management- e-bulletin design- engagement stats- segmented subscribers- emails sent smoothly avoid spam- handles bounces automatically- easy import from Excel- integration with social networks
    32. 32. Letting People Know MailChimpFeedback on how it has benefited Lincolnshire CVS- helps create consistent, attractive, professional newsletters, template based design of campaigns & newsletters for re-use- eliminates manual emails with multiple attachments that had to be sent in batches to avoid jamming Outlook mail servers- build & import lists of groups and segment by town / interest- sign-up forms on website – people now come to us- understand readers by tracking sent, bounced, opened, clicks- social media integration, Twitter, FB, QR – measure reach
    33. 33. Letting People Know MailChimpFree Version- 2000 subscribers and 12000 emails per month- Templates and Template Images including Merge Tags- Unlimited Groups and Segments- Offline and phone tools for stats and to collect new subscribersPaid for Version - £9.22 (1000), £18.45 (2500) per month (and larger)- Delivery Doctor and Inbox Inspector- No limit to emails (price bands for subscribers)- Enhanced targeting through subscribers social networks- Personalised Auto-responder when new people join listOther ones to look at- TinyLetter, ConstantContact, DotMailer, Mailblaster
    34. 34. Also...(Almost) whatever task you want to do there will be a website or serviceto assist you ... Listening to opinions and views Team file sharing QR Codes linking to website from smartphone Jing, Google+, Branch, Audioboo, ipadio, ifttt … … maybe best left for the surgery sessions later!
    35. 35. Whats next in the Cloud?Bite-sized Consumption of learning & informationMobile Tablets & Phones is only growingVisual Image & Video based content dominateVirtual Google Glass – Augmented & ImmersiveSmart NFC Near Field Communication paymentsBut we should always ask, How is this relevant to thesector and how will it help work with communities
    36. 36. Measuring Success- Check how many times links are clicked if using Bit.ly- Listen whats said about your organisation using Topsy- Monitor. Google Analytics, Facebook Insights &Wordpress page visits, combine in Sparkwi.se- Measure. Tweetreach, Twitalyzer, SocialBro, www.twentyfeet.com- Visualize. Infographics on Visual.y, My Social StrandBUT …. real success is not just about the numbers- Tell stories of real people and real changes- Find out how people heard about you- Build relationships & success by joining in conversations- Social media presence an reflection of your organisation- Engage press, funders, authorities with pictures and video- Say Thank You!
    37. 37. Any Questions? Websites weve covered Unanswered Questions Things youd like to be able to do? Other websites Anything else …. (Technology related!)Guides and Links - http://nptechuk.wordpress.com/sms-links/
    38. 38. Thank You Paul Webster (Twitter : @watfordgap) paulwebster43@gmail.com

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