ICT for development workers


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ICT for development workers or those building capacity of non-profit organisations.

Delivered as part of SKILD programme for NAVCA.


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  • Thanks Miles, this is really useful. We've been talking in the office about how Development Workers can take a role in helping organisations enhance their use of ICT to save money in the short term and to avoid disasters in the future.
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  • ** Background to Regional Champions – 5 mins
  • Find out what general planning experience people have, e.g., financial planning? Skills audits? Business plans for funding bids? Signpost to: Knowledgebase starting out articles – see next slide
  • Reaffirmation of the benefits of planning and what you need to know to make sure planning is thorough and realistic
  • Emphasise that these are BASIC starting points. We’ll go on to cover other sources of help as we go through the workshop
  • Open discussion on why a development worker would do this. Has anyone done this? Does anyone think this is a good idea and would they use these tools
  • At the end of the session find out what the exercise has made people think about ICT in their own organisations Suggest they do the exercise for real when they go back to their organisations when they have all relevant information to hand
  • Guidelines Delegates are given a scenario and a ‘TCO Calculator’ and are required to start the process of budgeting for the ICT element of the project using materials taken from A Guide To Managing ICT page 29 Split into 2 groups Budget lines Feedback how realistic their figures were. Are these OK for the groups they work with?
  • How realistic were your figures? Did you include all of these headings? Did you have other headings or important items? How do these compare with the groups which you have worked with?
  • How does ICT get funded in development work? What do funders think? Locally and nationally What gets funded? What doesn’t? Can anything be changed? What can WE do? LIST POSITIVES ON FLIP CHART. e.g. Be realistic: Promote benefits: Include skills: Don’t need detailed planning: Formula e.g.1000 for PC looks dodgy. HAND OUT “HOW TO COST AND FUND” GUIDE
  • **00:20 / 10 mins**
  • Spend 5-10 minutes reviewing these talking points. The next slide will signpost database resources.
  • Spend 5-10 minutes reviewing these talking points. The next slide will signpost database resources.
  • Spend 5-10 minutes reviewing these talking points. The next slide will signpost database resources.
  • Useful Links Not by any means an exhaustive list enough to get you started in terms first stage sign posting, if unable to help directly, you should be sign posted on to organisations that are able to help and advise further.
  • Thanks & To Find Out More
  • ICT for development workers

    1. 1. For development workers in local infrastructure support organisations MILES MAIER LASA London ICT Champion 24 May 2010
    2. 2. <ul><li>A champion for ICT in your region </li></ul><ul><li>Voice, representation, advocacy </li></ul><ul><li>Signposting sources of help </li></ul><ul><li>Strategic support for support providers </li></ul>Regional ICT Champions
    3. 3. Background – Reason For Workshop <ul><li> found the same 5 needs arose when talking to </li></ul><ul><li>development workers about ICT: </li></ul><ul><li>Awareness of the increasing potential for ICT </li></ul><ul><li>Information on ICT planning, policies, support contracts </li></ul><ul><li>Information on sources of funding and local support </li></ul><ul><li>Know what to buy and where to get it </li></ul><ul><li>Ability to explore the barriers created by ICT for some members </li></ul>
    4. 4. 1. ICT, Planning & Development Workers <ul><li>EXERCISE 1: IN GROUPS, DISCUSS YOUR EXPERIENCES OF ICT PLANNING WITH VCOs </li></ul><ul><li>What questions do YOU have about ICT? </li></ul><ul><li>What questions do YOU get asked? </li></ul><ul><li>What happens in the groups you work with? </li></ul><ul><li>What support do you offer? </li></ul><ul><li>Any examples of ICT planning? </li></ul><ul><li>What works? What doesn’t? </li></ul><ul><ul><li>Guidelines </li></ul></ul><ul><li>‘ one question per post-it’, put them up on board/wall </li></ul><ul><li>group in to themes under each topic’ </li></ul>
    5. 5. ICT, Planning & Development Workers <ul><li>Planning is good practice </li></ul><ul><li>Understand the organisation’s culture </li></ul><ul><li>Know your own position - Where are we now? </li></ul><ul><ul><li>ICT Health Check (NB not just about computers) </li></ul></ul><ul><li>What’s The Mission - Where are we going? </li></ul><ul><li>Understand how ICT helps you get there? </li></ul>
    6. 6. 2. Signposting: ICT help and support <ul><li>Lasa ICT Knowledgebase </li></ul><ul><ul><li>300 articles on all aspects of ICT </li></ul></ul><ul><ul><li>www.ictknowledgebase.org.uk </li></ul></ul><ul><li>Lasa Suppliers Directory </li></ul><ul><ul><li>150 trusted suppliers listed </li></ul></ul><ul><ul><li>www.suppliersdirectory.org.uk </li></ul></ul><ul><li>Regional ICT Champions </li></ul><ul><ul><li>FAQ cards, factsheets, policies, procedures, templates </li></ul></ul><ul><ul><li>www.ictchampions.org.uk </li></ul></ul>
    7. 7. Regional ICT Champions www.ictchampions.org.uk
    8. 8. Lasa Knowledgebase www.ictknowledgebase.org.uk
    9. 9. Lasa Suppliers Directory www.suppliersdirectory.org.uk
    10. 10. 3. Managing & Planning ICT <ul><li>Some basic tools for better managing and planning ICT </li></ul><ul><li>EXERCISE 2: BASIC IT HEALTH-CHECK </li></ul><ul><li>DIY health-checks </li></ul><ul><ul><li>Download from www.ictchampions.org.uk </li></ul></ul><ul><ul><li>Also www.ictknowledgebase.org.uk </li></ul></ul><ul><li>Inventory </li></ul><ul><ul><li>Belarc advisor - www.belarc.com </li></ul></ul><ul><ul><li>Spiceworks - www.spiceworks.com </li></ul></ul><ul><ul><li>IT Handbook (in development) </li></ul></ul>
    11. 11. Managing & Planning ICT <ul><li>Reviewing The DIY ICT Health Check Exercise: </li></ul><ul><li>What does this exercise tell you about the development needs of the organisation? </li></ul><ul><li>Are there specific short-term needs? </li></ul><ul><li>Is someone responsible for ICT? </li></ul><ul><li>Are budgets realistic? </li></ul><ul><li>Have skills and training needs been considered? </li></ul><ul><li>What else? </li></ul>
    12. 12. Managing & Planning ICT <ul><li>Strategy and planning </li></ul><ul><ul><li>www.ictknowledgebase.org.uk/strategyplanning </li></ul></ul><ul><li>Backing-up data </li></ul><ul><ul><li>www.ictknowledgebase.org.uk/backupstrategy </li></ul></ul><ul><ul><li>www.ictknowledgebase.org.uk/datarecovery </li></ul></ul><ul><li>Risk assessments </li></ul><ul><ul><li>www.ictknowledgebase.org.uk/riskassessment </li></ul></ul><ul><li>Policies and procedures </li></ul><ul><ul><li>www.ictknowledgebase.org.uk/acceptableusepolicy </li></ul></ul><ul><li>Anti-virus/ Anti-spyware </li></ul><ul><ul><li>AVG (free) www.avg.com/gb-en/homepage </li></ul></ul><ul><ul><li>SpyBot (free) www.safer-networking.org/en/spybotsd/index.html </li></ul></ul>
    13. 13. 4. Funding ICT <ul><li>What’s in an ICT budget and Total Cost of Ownership (TCO)? </li></ul><ul><ul><li>A computer is not just a box! </li></ul></ul><ul><ul><li>You would not buy a car without budgeting for the following; </li></ul></ul><ul><ul><ul><li>petrol </li></ul></ul></ul><ul><ul><ul><li>MOT </li></ul></ul></ul><ul><ul><ul><li>servicing </li></ul></ul></ul><ul><ul><ul><li>general repairs </li></ul></ul></ul><ul><ul><ul><li>breakdown cover </li></ul></ul></ul><ul><ul><ul><li>Insurance </li></ul></ul></ul><ul><li>Who funds ICT? </li></ul>
    14. 14. Funding ICT <ul><li>EXERCISE 3: BUDGETING FOR ICT </li></ul><ul><li>Exploring the Total Cost of Ownership (TCO) </li></ul><ul><li>TCO = cost ÷ no. users ÷ life expectancy </li></ul><ul><li>Scenario: You are advising a small org with 6 staff on budgeting for ICT. What items would you include in an ICT budget? How much would you estimate for items? </li></ul><ul><li>www.ictknowledgebase.org.uk/calculatingtechnologybudget </li></ul>
    15. 15. Funding ICT - budgeting and what to include <ul><li>Hardware </li></ul><ul><li>Software </li></ul><ul><li>Installation </li></ul><ul><li>Maintenance </li></ul><ul><li>Backup </li></ul><ul><li>Consumables </li></ul><ul><li>Insurance </li></ul><ul><li>Broadband </li></ul><ul><li>Web hosting </li></ul><ul><li>Training </li></ul><ul><li>… and more ?! </li></ul>
    16. 16. Funding ICT – Low cost and free alternatives <ul><li>Donated and discounted software </li></ul><ul><li>www.ctxchange.org </li></ul><ul><li>www.pugh.co.uk </li></ul><ul><li>www.phoenixs.co.uk </li></ul><ul><li>Free and Open Source alternatives </li></ul><ul><li>OpenOffice - www.openoffice.org </li></ul><ul><li>Non-profit Open Source Inititiative - http://nosi.net </li></ul><ul><li>Recycled hardware </li></ul><ul><li>www.ictknowledgebase.org.uk/recyclingict </li></ul>
    17. 17. Funding ICT – Full Cost Recovery <ul><li>Remember when applying to funders… </li></ul><ul><li>Some funders are more positive about ICT than others - www.icthub.org.uk/research </li></ul><ul><li>Be realistic about total costs - www.ictknowledgebase.org.uk/calculatingtechnologybudget </li></ul><ul><li>Identify benefits of investing in ICT www.icthub.org.uk/publications/managing_ict_guide.pdf </li></ul>
    18. 18. Funding ICT - Resources <ul><li>List of 90 ICT funders – ( www.icthub.org.uk/research ) </li></ul><ul><li>Your local CVS, library or other infrastructure org </li></ul><ul><li>NCVO Funding Central ( www.fundingcentral.org.uk ) - free to use database, resources and funding alerts </li></ul><ul><li>Fit for Funding ( www.fit4funding.org.uk ) - useful information sheets and a monthly email newsletter </li></ul><ul><li>Funders Online Portal ( www.efc.be ) – free access to news and resources on European funding streams </li></ul>
    19. 19. Funding ICT - Resources <ul><li>GRANT finder UK ( www.grantfinder.co.uk ) - online database of charitable, gov’t and EU funds. Free at your local CVS </li></ul><ul><li>Funderfinder ( www.funderfinder.org.uk ) - excellent fact sheets on fundraising skills. Costs £185 to access the online GIN directory or FREE at your local CVS </li></ul><ul><li>Trust Funding ( www.trustfunding.org.uk ) - for professionals. Subscribe from £225 </li></ul><ul><li>UK Fundraising ( www.fundraising.co.uk ) - aimed at professional fundraisers. Free newslette </li></ul>
    20. 20. 5. Websites <ul><li>EXERCISE 4: WEBSITE DISCUSSION </li></ul><ul><li>What questions do you have or get asked about websites? </li></ul><ul><ul><li>What is a content management system or CMS? </li></ul></ul><ul><ul><li>Free and low cost websites? </li></ul></ul><ul><ul><li>Which websites do you like and why? </li></ul></ul><ul><ul><li>Web accessibility? </li></ul></ul><ul><li>Have you advised groups on websites? </li></ul><ul><ul><li>Did you signpost them? </li></ul></ul><ul><ul><li>What happened? </li></ul></ul>
    21. 21. Websites <ul><li>Why have a website and writing a brief </li></ul><ul><ul><li>www.ictknowledgebase.org.uk/youronlinepresencebasics </li></ul></ul><ul><li>Content management systems to keep your site updated </li></ul><ul><ul><li>www.ictknowledgebase.org.uk/choosingacms </li></ul></ul><ul><ul><li>www.ictknowledgebase.org.uk/usingwordpress </li></ul></ul><ul><li>Web Accessibility – and why it matters </li></ul><ul><ul><li>www.ictknowledgebase.org.uk/accessiblewebsites </li></ul></ul>
    22. 22. 6. Databases <ul><li>EXERCISE 5: DATABASE DISCUSSION </li></ul><ul><li>What questions do you have about databases? </li></ul><ul><ul><li>Bespoke or Off the Shelf? </li></ul></ul><ul><ul><li>What to collect? Data In Data Out </li></ul></ul><ul><ul><li>Database planning and specifications? </li></ul></ul><ul><ul><li>What to buy? How much? How long? </li></ul></ul><ul><li>Have you advised groups on database planning? </li></ul><ul><ul><li>Did you signpost them? </li></ul></ul><ul><ul><li>What happened? </li></ul></ul>
    23. 23. Databases <ul><li>Database planning </li></ul><ul><li>www.ictknowledgebase.org.uk/planningadatabase </li></ul><ul><li>www.youtube.com/watch?v =ZKJibFTXt1U </li></ul><ul><li>TechSoup Database Planning Guide </li></ul><ul><li>Choosing a database </li></ul><ul><li>www.ictknowledgebase.org.uk/choosingadatabase </li></ul><ul><li>Database implementation </li></ul><ul><li>www.ictknowledgebase.org.uk/implementingadatabase </li></ul>
    24. 24. 7. Social Media <ul><li>EXERCISE 6: SOCIAL MEDIA DISCUSSION </li></ul><ul><li>What questions do you have about social media? </li></ul><ul><ul><li>what is it? </li></ul></ul><ul><ul><li>why should you care? </li></ul></ul><ul><li>Have you advised groups on using social media? </li></ul><ul><li>Do you have any examples of groups using social media? </li></ul>
    25. 25. Photo: flickr.com/photos/tonypeters/ “ Social Media is game changing www.Radian6.com/cms/social_media “ Online applications, platforms and media which aim to facilitate interaction, collaboration and the sharing of content” www.universalmccann.com
    26. 26. <ul><li>What social media means to the organisations you support … </li></ul><ul><li>Advocacy and Awareness </li></ul><ul><li>Fundraising </li></ul><ul><li>Inspiring action, Influencing change </li></ul><ul><li>Chose the right tool for the job… </li></ul><ul><li>The Social Media Game - http://socialmedia.wikispaces.com/Social+media+game </li></ul><ul><li>Social Media guidelines </li></ul><ul><li>www.ictchampions.org.uk/wp-content/plugins/download-monitor/download.php?id=11 </li></ul>How social media can help groups you support
    27. 27. Video Sharing - YouTube Visit
    28. 28. Image Sharing Visit
    29. 29. www.facebook.com/group.php?gid=7347628574 Social Networking - Facebook
    30. 30. Community Networking - ning <ul><li>Build your own network </li></ul><ul><li>Subscription (from $20/£15 per year) </li></ul><ul><li>www.navcaboodle.org.uk </li></ul>
    31. 31. http://twitter.com/telfordvolserve Social Networking/Micro blogging
    32. 32. 8. Non-Profit Technology - resources <ul><li>Lasa publications – www.lasa.org.uk/lasa/mailing-lists </li></ul><ul><ul><li>e-bulletin </li></ul></ul><ul><ul><li>Computanews </li></ul></ul><ul><li>NCVO/ICT Hub </li></ul><ul><ul><li>Publications - www.icthub.org.uk/publications </li></ul></ul><ul><ul><li>Research - www.icthub.org.uk/research </li></ul></ul><ul><li>Knowhow NonProfit </li></ul><ul><ul><li>www.knowhownonprofit.org </li></ul></ul>
    33. 33. Non-Profit Technology - resources <ul><li>ICT help and support from Lasa </li></ul><ul><ul><li>www.ictknowledgebase.org.uk </li></ul></ul><ul><ul><li>www.suppliersdirectory.org.uk </li></ul></ul><ul><ul><li>www.lasa.org.uk/publications/ict-publications </li></ul></ul><ul><li>Accessibility </li></ul><ul><ul><li>www.abilitynet.org.uk </li></ul></ul><ul><li>Donated and discounted software </li></ul><ul><ul><li>www.ctxchange.org </li></ul></ul><ul><ul><li>www.pugh.co.uk </li></ul></ul><ul><ul><li>www.phoenixs.co.uk </li></ul></ul><ul><li>Open Source </li></ul><ul><ul><li>www.nosi.net </li></ul></ul>
    34. 34. Non-Profit Technology - resources <ul><li>Discussion lists </li></ul><ul><ul><li>UK Riders - http://lists.lasa.org.uk/lists/info/ukriders </li></ul></ul><ul><ul><li>Charity IT forums - www.itforcharities.co.uk/emailfor.htm </li></ul></ul><ul><ul><li>NTEN - http://groups.nten.org </li></ul></ul><ul><ul><li>TechSoup community - www.techsoup.org/community/index.cfm </li></ul></ul><ul><ul><li>Net Tuesdays - www.meetup.com/netsquaredlondon </li></ul></ul><ul><li>Non-Profit Technology Planning and Support </li></ul><ul><ul><li>Idealware – www.idealware.org </li></ul></ul><ul><ul><li>TechSoup - http://home.techsoup.org </li></ul></ul><ul><ul><li>NTEN - www.nten.org </li></ul></ul>
    35. 35. 9. Some Top Tips (on doing more with less) <ul><li>Save money managing free events www.eventbrite.com </li></ul><ul><li>Free video conferencing – www.oovoo.com </li></ul><ul><li>Collaborate Google Docs and Calendar </li></ul><ul><li>Aggregate the news – RSS </li></ul><ul><li>Arranging meetings – www.doodle.com </li></ul><ul><li>Online presentations – www.slideshare.net </li></ul>
    36. 36. 10. Useful Links & Contacts <ul><li>NAVCA www.navca.org.uk </li></ul><ul><li>ICT Champions www.ictchampions.org.uk </li></ul><ul><li>Capacitybuilders www.improvingsupport.org.uk </li></ul><ul><li>Lasa Knowledgebase www.ictknowledgebase.org.uk </li></ul><ul><li>AbilityNet www.abilitynet.org.uk </li></ul><ul><li>IT4Communities www.it4communities.org.uk </li></ul><ul><li>CTX www.ctxchange.org.uk </li></ul><ul><li>NCVO ICT www.icthub.org.uk </li></ul>
    37. 37. Round Up and Thanks <ul><li>For More Details About This Workshop </li></ul><ul><li>Visit: </li></ul><ul><ul><li>Regional ICT Champions website </li></ul></ul><ul><ul><li>www.ictchampions.org.uk </li></ul></ul><ul><li>Or contact NAVCA </li></ul><ul><ul><li>[email_address] </li></ul></ul>
    38. 38. Miles Maier London Region ICT Champion www.lasa.org.uk/ictchampion [email_address] 020 7426 4496