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 The service industry forms the backbone of social and 
economic development of a country. It has emerged as 
the largest and fastest-growing sectors in the world 
economy. 
 The service sector has shown a growth rate higher than 
that of agriculture and manufacturing sectors. This 
sector covers a wide range of activities, such as trading, 
transportation, communication, financial, real estate 
and business services.
 In India, the services sector, as a whole, contributed 
about 65 per cent of the country’s gross domestic 
product (GDP), 35 per cent of employment, a quarter 
of the total trade, and over half of the foreign 
investment inflows.
 The most important services in the Indian economy 
have been in the health and education sectors. These 
are one of the largest and most challenging sectors and 
hold a key to the country’s overall progress. 
 A strong and well-defined health care sector helps to 
build a healthy and productive workforce.
 The era of economic liberalization has ushered in a 
rapid change in the service industry. As a result, over 
the years, India has been witnessing a transition from 
agriculture-based economy to a knowledge based 
economy. The knowledge economy creates, 
disseminates, and uses knowledge to enhance its 
growth and development. 
 One of the major functional pillars of this economy is 
Information Technology (IT) and IT-enabled services 
industry. IT continues to be a dominating sector in the 
overall growth of the Indian industry.
 Another major and upcoming sector is retail. It has 
been one of the fastest growing sectors both in terms 
of turnover and employment.
 Follow us on: 
 www.icsiindia.in

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Indian service sector industry-ICSI INDIA

  • 1.
  • 2.  The service industry forms the backbone of social and economic development of a country. It has emerged as the largest and fastest-growing sectors in the world economy.  The service sector has shown a growth rate higher than that of agriculture and manufacturing sectors. This sector covers a wide range of activities, such as trading, transportation, communication, financial, real estate and business services.
  • 3.  In India, the services sector, as a whole, contributed about 65 per cent of the country’s gross domestic product (GDP), 35 per cent of employment, a quarter of the total trade, and over half of the foreign investment inflows.
  • 4.  The most important services in the Indian economy have been in the health and education sectors. These are one of the largest and most challenging sectors and hold a key to the country’s overall progress.  A strong and well-defined health care sector helps to build a healthy and productive workforce.
  • 5.  The era of economic liberalization has ushered in a rapid change in the service industry. As a result, over the years, India has been witnessing a transition from agriculture-based economy to a knowledge based economy. The knowledge economy creates, disseminates, and uses knowledge to enhance its growth and development.  One of the major functional pillars of this economy is Information Technology (IT) and IT-enabled services industry. IT continues to be a dominating sector in the overall growth of the Indian industry.
  • 6.  Another major and upcoming sector is retail. It has been one of the fastest growing sectors both in terms of turnover and employment.
  • 7.
  • 8.  Follow us on:  www.icsiindia.in