07 maxwell
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07 maxwell Presentation Transcript

  • 1. The Different Faces of the Intelligent Community Panel: Ana Serrano, Founding Director, CFC Media Lab Robert Ouellete, Founder, www.meshcities.com Shaun Browne, Founder, Digital Mentor Group Shirley Fenton, NIHI, University of Waterloo Ted Maulucci, CIO, TridelAndrew Maxwell, CIO, Canadian Innovation Centre
  • 2. Building an Intelligent Nation WirelesslySome thoughts on how wireless technology will change how industry, academia and governments interact i-CANADA Advisory Board Meeting, Windsor, Ontario, November 16, 2011 Andrew Maxwell, Chief Innovation Officer, Canadian Innovation Centre, Waterloo, Ontario
  • 3. Challenges that stimulate change•  Aging  popula+on  increases  medical  costs,  but  health  care  constrained    •  To  innovate  companies  need  direct  feedback  from  customers    •  Customer  experience  not  op+mized  by  func+onal  design  of  organiza+ons      •  Current  educa+on  processes  not  designed  for  life+me  learning  •  Increased  demand  for  services  delivery  independent  of  loca+on  and  +me  •  Increased  security  concerns  constrain  ac+vi+es  and  increase  costs  •  Increasing  opportuni+es  for  mobile  payment  and  transac+ons  •  Social  media  increasingly  important  as  a  communica+on  tool  •  Increasing  opportuni+es  for  loca+on  based  services    Many  of  these  changes  can  be  addressed  by  adap+ng  current  wireless  technology  solu+ons  and  an+cipa+ng  how  new  services  will  be  deployed.  
  • 4. Innovation stimulated by enhanced mobility options•  Mobile  devices  will  enable  secure  transac+ons,  and  loca+on  based  services  •  Video  on  demand  will  change  training,  healthcare,  and  service  experiences  •  Mobile  content  will  become  ubiquitous  and  influen+al  •  Educa+on  will  be  increasingly  delivered  wirelessly  and  on  demand    •  Health  care  provided  independent  of  loca+on  (increasingly  home-­‐based)  •  Government  services  increasingly  integrated  around  user  •  Mobile  social  networking  become  primary  means  of  communica+ons  •  Economic  transac+ons  replaced  by  wireless  payments  •  Organiza+ons  will  be  redesigned  to  op+mize  customer  experience      Organiza+ons  and  communi+es  who  an+cipate  trends  and  implement  solu+ons  will  gain  compe++ve  advantage  (reduce  costs/enhancing  flexibility)  New  revenue  and  service  opportuni+es  for  business  and  ins+tu+ons  who  can  rapidly  adopt  mobile  solu+ons  for  themselves  and  others.